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Sure Hotel by Best Western Sarlat-la-Caneda

3.0 star property
Eco-certified hotel in Sarlat-la-Canéda with free parking

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Photo gallery for Sure Hotel by Best Western Sarlat-la-Caneda

Lobby
Standard Room, Multiple Beds, Non Smoking | 1 bedroom, desk, soundproofing, iron/ironing board
Exterior
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Housekeeping
  • Breakfast available
  • Parking included
  • Free WiFi

Explore the area

View in a map
24 Avenue de la Dordogne, Sarlat-la-Canéda, 24200
  • Office de Tourisme Sarlat Perigord Noir
    ‪2 min drive‬
  • Eglise Sainte-Marie
    ‪3 min drive‬
  • Sarlat Cathedral
    ‪3 min drive‬
  • Brive-la-Gaillarde (BVE-Brive - Vallee de la Dordogne)
    ‪50 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | 1 bedroom, desk, soundproofing, iron/ironing board

Comfort Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | 1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | 1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Sarlat-la-Canéda

Sure Hotel by Best Western Sarlat-la-Caneda places you within a mile (2 km) of popular attractions like Office de Tourisme Sarlat Perigord Noir and Sarlat Cathedral. This 46-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.

What's nearby

  • Office de Tourisme Sarlat Perigord Noir - 2 min drive - 1.1 miles
  • Eglise Sainte-Marie - 3 min drive - 1.3 miles
  • Sarlat Cathedral - 3 min drive - 1.3 miles
  • Maison de la Boétie - 3 min drive - 1.3 miles
  • Château de Puymartin - 5 min drive - 2.4 miles

Getting around

  • Sarlat Station - 10 min walk
  • Brive-la-Gaillarde (BVE-Brive - Vallee de la Dordogne) - 58 min drive

Restaurants

  • ‪L'Endroit - ‬20 min walk
  • ‪La Petite Borie - ‬19 min walk
  • ‪Les Tontons Burgers - ‬19 min walk
  • ‪Le don camillo - ‬3 min drive
  • ‪Restaurant les Délices de Lauralice - ‬3 min drive

About this property

Sure Hotel by Best Western Sarlat-la-Caneda

Eco-certified hotel in Sarlat-la-Canéda with free parking
At Sure Hotel by Best Western Sarlat-la-Caneda, guests have access to free WiFi in public areas, coffee in a common area, and free newspapers. If you drive, put free parking to good use. Additional amenities include a terrace and a vending machine.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Phones and desks are also standard.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12.50 for adults and EUR 6 for children
  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 9 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 AM) and Monday - Sunday (5:00 PM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12.50 for adults and EUR 6 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 5:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Altica Sarlat Sarlat-la-Caneda
Altica Sarlat Sarlat-la-Caneda
Altica Sarlat
Hotel Altica Sarlat France/Sarlat-La-Caneda
Hôtel Altica Sarlat Sarlat-la-Canéda
Altica Sarlat Sarlat-la-Canéda
Hôtel Altica Sarlat
Sure By Best Sarlat La Caneda
Sure Hotel by Best Western Sarlat-la-Caneda Hotel
Sure Hotel by Best Western Sarlat-la-Caneda Sarlat-la-Canéda

Frequently asked questions

What can I see near Sure Hotel by Best Western Sarlat-la-Caneda?

This hotel is located in Sarlat-la-Canéda, close to Sarlat Cathedral, Eglise Sainte-Marie, and Château de Puymartin. You'll also find Lanterne des Morts and Maison de la Boétie within a short drive.

Is parking available on site at Sure Hotel by Best Western Sarlat-la-Caneda?

Yes, self parking is offered for free at the hotel.

Does Sure Hotel by Best Western Sarlat-la-Caneda feature a casino?

No, Sure Hotel by Best Western Sarlat-la-Caneda doesn't have a casino.

Is there an indoor pool at Sure Hotel by Best Western Sarlat-la-Caneda?

No, there is no indoor pool at this hotel.

Are there hot tubs at Sure Hotel by Best Western Sarlat-la-Caneda?

No, there isn't a spa tub at this hotel.

Does Sure Hotel by Best Western Sarlat-la-Caneda feature a restaurant that includes a breakfast menu?

Sure Hotel by Best Western Sarlat-la-Caneda offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Sure Hotel by Best Western Sarlat-la-Caneda allow pets to stay free of charge?

No, pets aren't allowed at Sure Hotel by Best Western Sarlat-la-Caneda.

Does Sure Hotel by Best Western Sarlat-la-Caneda have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Sure Hotel by Best Western Sarlat-la-Caneda?

The closest major airport to Sure Hotel by Best Western Sarlat-la-Caneda is Brive-la-Gaillarde (BVE-Brive - Vallee de la Dordogne), which is 29.4 mi away (58 minutes by car).

Are there rooms with balconies that I can book at Sure Hotel by Best Western Sarlat-la-Caneda?

No, at Sure Hotel by Best Western Sarlat-la-Caneda, there aren't any guestrooms that list a balcony.

Sure Hotel by Best Western Sarlat-la-Caneda Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 163 out of 378 reviews
Rating 8 - Good. 163 out of 378 reviews
Rating 6 - Okay. 40 out of 378 reviews
Rating 4 - Poor. 7 out of 378 reviews
Rating 2 - Terrible. 5 out of 378 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and refurbished big brand hotel. Staff lovely, rooms v small and could be organised better. Busy road to front.
Stayed 2 nights in Apr 2025

8/10 Good

Maria del Pilar

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Cara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, family oriented option

Really friendly and helpful staff on front desk. Nice room and convenient location. Breakfast offered a good variety of choices.
Stayed 1 night in Jun 2024

8/10 Good

Barry

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Lovely stay.

Very pleasant stay. Not huge rooms and bathroom especially not very big. Limited storage space also. Our air conditioning kept going up ,which was a little problem having to keep turning it up. But the most friendly staff you could ask for. All so helpful and welcoming. Needed car to get into town as on quite a steep hill.
Stayed 2 nights in Jun 2024

8/10 Good

marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shortcommings for a 3 star

Small room for 2 adults and a few suitcases and voila, cramped. Expected a little more Ifrom a 3 star hotel associated with Best Western. Reception staff were very accommodating and pleasant. 3 night stay but cleaning of room and restocking of ammeneties not up to standards. Great location
Stayed 3 nights in Oct 2023

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, clean room but small.
Stayed 1 night in Sep 2023

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Part of my french road trip

Once manouvered to the carpark due to peek traffic all went so well Reception perfect and cheerful a delight
Stayed 1 night in Jun 2023

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect for our two night stay, not too far the we couldn't walk to the town centre, hotel was clean, staff were welcoming and always freindly
Stayed 2 nights in Aug 2022

8/10 Good

Anupa, Carlsbad

Stayed 3 nights in Jul 2022

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the outskirts of the town, but only a, short walk. This hotel is opposite a shopping centre and eating options. There's a great chinese buffet a few yards away. Rooms are small and a little dated, but that reflects in the price. I would deffo stay again.
Stayed 1 night in Mar 2022

8/10 Good

Ann, Wolverhampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good car parking.Friendly staff.Good Wi Fi and Air Con .Brilliant location .
Stayed 3 nights in Aug 2020

10/10 Excellent

robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel. very nice
Stayed 1 night in Jul 2020

10/10 Excellent

ANGELA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed one night. Excellent staff were very helpful.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value hotel, close to SARLAT and all staff really helpful
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, in a good location in a wonderful medieval town.
Stayed 3 nights in Apr 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sarlat

A excellent experience. Good location. Breakfast was very good.
Stayed 1 night in Oct 2018

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deserves an extra star

One of the nicest desk clerks I have ever encountered. Utterly delightful, and she recommended a dinner I will never forget. The rooms are small, but you can get two rooms at this price. Plenty of good parking. Not sure about Wifi. Very clean, safe, hot showers, comfy beds. A winner, in my book.
Stayed 1 night in Sep 2018

4/10 Poor

Roy

Liked: Cleanliness

only just enough

So could not check in early and no toilets in foyer, small room, very basic, on a noisy junction so did not sleep the best was barely ok for one night but would never consider any longer if I were to return.
Stayed 1 night in Aug 2018

8/10 Good

Andrew, Delta BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean simple good value

Quick check in room small but nice sheets comfy bed small shower
Stayed 2 nights in Feb 2018

8/10 Good

Sheila, North of England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good for walking into Sarlat. Great parking. Good value breakfast.
Stayed 7 nights in Aug 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Waste of time hotel

Absolute waste of money. Arrived at the hotel in the evening and the hotel front door and reception where closed. Outside the hotel is an automatic hotel check-in machine which is fairly common in cheaper French hotels. Recognised the reservation on the machine and took an additional card payment for hotel tax and then printed out a receipt with room number and door code. Code did not work and the number on the door went to an office that was closed. After and hour speaking to hotels.com and trying to contact the hotel number we gave up and ended up staying in the Hotel Perigord. Complete waste of time and money, felt seriously let down by hotels.com this time.
Stayed 1 night in Aug 2017

8/10 Good

Alan, Barton upon Humber. England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for our stay, close to Sarlat. Hotel staff friendly and helpful. Second stay here and would do so again. Thanks
Stayed 1 night in Jun 2017

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remarkable host.

Fabulous host! He went out of his way to help us, and assured us that we would have a pleasant stay. When I told him that my first visit to France was in 1947, in uniform, he asked about my military career and we both enjoyed a good laugh over it. At the continental breakfast, he oversaw the preparation of our eggs. He was very proud to deminstate his new orange juice machine. You drop an orange into it, and the freshest conceivable juice comes out the spigot. We expressed concern about available parking at the rendezvous point for our Caves tour. At that, he introduced us to his immaculate 1975 Citroen, and personally drove us to the spot. In my many years of travel, he is by far the best host we have ever run across. And, oh yes, the property. Very nice.
Stayed 1 night in May 2017

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel, convenient to visit Sarlat

Very good hotel for the price. location was very convenient to visit Sarlat by car (which we did twice).