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North Palace Hotel

3.0 star property

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Photo gallery for North Palace Hotel

Front of property
Interior
Private kitchen
Desk, free WiFi
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Room service

Explore the area

View in a map
R. Santa Teresa de Jesus, 339, Jaçanã, São Paulo, Sao Paulo, 02271-050
  • Place, Shopping Metrô Tucuruvi
    ‪4 min drive‬
  • Place, Expo Center North
    ‪16 min drive‬
  • Place, Rua 25 de Marco
    ‪24 min drive‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪27 min drive‬

Room options

View all photos for Comfort Room (Master)

Comfort Room (Master) | Desk, free WiFi

Comfort Room (Master)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Desk, free WiFi

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Jetted Tub (Master)

Suite, Jetted Tub (Master) | Desk, free WiFi

Suite, Jetted Tub (Master)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Bathtub

Suite, Bathtub | Desk, free WiFi

Suite, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

São Paulo

Located in Tucuruvi, North Palace Hotel is within a 10-minute drive of popular attractions such as Youth Park and Expo Center North. This 3-star hotel has 29 rooms and welcomes guests with 24-hour room service, free in-room WiFi, and free self parking.

What's nearby

  • Shopping Metrô Tucuruvi - 4 min drive - 0.9 miles
  • Expo Center North - 16 min drive - 3.7 miles
  • Rua 25 de Marco - 24 min drive - 7.2 miles
  • Paulista Avenue - 28 min drive - 9.5 miles
  • Neo Química Arena - 33 min drive - 14.6 miles

Getting around

  • Tucuruvi Station - 3 min drive
  • Sao Paulo Julio Prestes Station - 15 min drive
  • São Paulo/Guarulhos Intl. Airport - 30 min drive

Restaurants

  • ‪Panificadora Lar do Jaçanã - ‬12 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Mix Arabia - Jaçanã - ‬14 min walk
  • ‪Subway - ‬16 min walk
  • ‪Bar do Pastel - ‬14 min walk

About this property

North Palace Hotel

At North Palace Hotel, guests have access to free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have free toiletries and slippers. Desks are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: noon; Check-in end time: 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
  • Check-in: noon
  • Check-out: 2:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

North Palace Hotel Sao Paulo

North Palace Sao Paulo

North Palace Hotel Hotel

North Palace Hotel São Paulo

North Palace Hotel Hotel São Paulo

Frequently asked questions

Are free cancellation options available at North Palace Hotel?

North Palace Hotel offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What can I see within easy reach of North Palace Hotel?

This hotel is situated in Tucuruvi, close to Metro Boulevard Tatuape Shopping Center and Rua 25 de Marco. You'll also find Shopping Center Norte and Internacional Shopping Guarulhos within a short drive.

Will I be able to park at North Palace Hotel?

Yes, self parking is offered for free at the hotel.

Does North Palace Hotel have a casino on the premises?

No, North Palace Hotel doesn't have a casino.

Will I find an indoor pool at North Palace Hotel?

No, there is no indoor pool at this hotel.

Is North Palace Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like 24-hour room service and slippers as well as a bar/lounge.

Are there hot tubs at North Palace Hotel?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does North Palace Hotel have a restaurant that serves breakfast?

No, North Palace Hotel doesn't have a restaurant that serves breakfast.

Will North Palace Hotel allow pets to stay free of charge?

No, pets aren't allowed at North Palace Hotel though service animals are welcome.

Are there connecting rooms at North Palace Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from North Palace Hotel?

The closest major airport to North Palace Hotel is São Paulo/Guarulhos Intl. Airport, which is 13.8 mi away (30 minutes by car). Another top airport is São Paulo (CGH-Congonhas), which is located 13.5 mi away (36-minute drive).

Can I book a room with a balcony at North Palace Hotel?

No, you won't find guestrooms with balconies at North Palace Hotel.

North Palace Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 59 out of 213 reviews
Rating 8 - Good. 47 out of 213 reviews
Rating 6 - Okay. 56 out of 213 reviews
Rating 4 - Poor. 28 out of 213 reviews
Rating 2 - Terrible. 23 out of 213 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Gheorgy William

Stayed 1 night in Feb 2026

10/10 Excellent

Leonardo

Liked: Cleanliness
Great service from staff
Stayed 2 nights in Nov 2024

10/10 Excellent

LAMBERT KOFI

Stayed 10 nights in Sep 2023

10/10 Excellent

Edgar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

8/10 Good

Barbara

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2022

8/10 Good

CLOMBE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay few nights, have more services than other hotels, and also hydrobath working good!
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

2/10 Terrible

Ashleigh, UK

Disliked: Property conditions & facilities, room comfort

Not as advertised

The lovely staff are the only saving grace to this hotel. The location is awful- not as close to the airport as advertised, the bathroom wasn't very clean & flooded from a short shower. On top of that, the bed was honestly no comfier than São Paulo airport floor & it had the worst wifi that I have ever experienced in any hotel or hostel. I would most definitely not recommend this hotel to anybody.

4/10 Poor

Lucas

Falta de
Stayed 1 night in Jan 2026

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, amenities
Equipe gentil
Stayed 1 night in Jan 2026

6/10 Okay

Rogério

Liked: Cleanliness
Razoável
Stayed 1 night in Jan 2026

6/10 Okay

Denise

Stayed 1 night in Dec 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Muito bom
Stayed 2 nights in Nov 2025

10/10 Excellent

Valdir

Business traveler
Liked: Cleanliness, staff & service, amenities
Quarto com hidromassagem esta bom.
Stayed 1 night in Nov 2025

10/10 Excellent

Henrique

Stayed 1 night in Nov 2025

2/10 Terrible

Patrícia

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
O atendimento da recepcionista foi muito bom, mas as instalações são muito ruins. Acho que era um motel e foi adaptado para um hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Bom dia. Foi bem agradável aa estadia. Fomos bem recebidos, tudo organizado e limpo. Os colaboradores sao bem atenciosos e educados.
Stayed 5 nights in Nov 2025

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service
Eu sei avaliar custo benefício, paguei pormum lugar simples, porem deixou muito a desejar quanto a higiene no quarto. E as pessoas que trabalham precisam ser mais simpatucas e expressivas.
Stayed 1 night in Nov 2025

8/10 Good

Paulo Ricardo

Liked: Cleanliness
Disliked: Amenities
O Hotel é próximo a um supermercado, farmácia e padaria. Passei poucas horas no hotel mas tinha o necessário para banhar e descansar
Stayed 2 nights in Nov 2025

2/10 Terrible

Marcelo

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

GILVAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Carla

Disliked: Cleanliness, property conditions & facilities, room comfort
café da manhã bem básico, quartos antigos com vazamentos no banheiro , travesseiros duros.
Stayed 2 nights in Oct 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modesta
Stayed 1 night in Oct 2025

2/10 Terrible

CARLOS ANTONIO MATIAS DA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tomadas quebradas, antigas sem padrão ABNT. Ar condicionado do tipo cassete muito sujo e barulhento, lençol e toalhas muito velhas. Atendimento dos funcionáriosn com má vontade exceto um senhor que foi bem cortes Ambiente limpo mas faltam detalhes pra melhorar...
Stayed 1 night in Oct 2025

2/10 Terrible

Patricia

Disliked: Staff & service, property conditions & facilities, room comfort
Não foi muito agradável pq o anfitriã qdo eu cheguei, foi super ríspida e grosseira falando “já fechou” sendo que não era nem 22h. Axomodacoes bem ruins e velhas. Não voltaria mais.
Stayed 1 night in Sep 2025