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North Palace Hotel

Property class: 3

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Photo gallery for North Palace Hotel

A room with a unique ceiling design featuring multiple skylights and a framed picture on the wall.
A staircase with marble steps and wooden handrails.
A hotel reception area with a counter, a window with curtains, a bulletin board with room rates, and a wooden wall panel.
A bedroom with a wooden bed, a headboard, a nightstand, a framed picture on the wall, and a staircase.
A building with a sign reading "ORTHOPHAGIA PALACE".

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Room service

Explore the area

View in a map
R. Santa Teresa de Jesus, 339, Jaçanã, São Paulo, Sao Paulo, 02271-050
  • Place, Shopping Metrô Tucuruvi
    ‪4 min drive‬
  • Place, Expo Center North
    ‪16 min drive‬
  • Place, Rua 25 de Marco
    ‪24 min drive‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪27 min drive‬

Room options

View all photos for Comfort Room (Master)

A bedroom with a tufted headboard, two bedside tables, a bed with patterned bedding, and a framed picture on the wall.

Comfort Room (Master)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

A bedroom with a bed, bedside tables, a desk, and chairs.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Jetted Tub (Master)

A double bed with a wooden headboard and two bedside tables, each with a phone and a power outlet.

Suite, Jetted Tub (Master)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Bathtub

A hotel room with a bed, two bedside tables, a desk, and a chair.

Suite, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

São Paulo

Located in Tucuruvi, North Palace Hotel is within a 10-minute drive of popular attractions such as Youth Park and Expo Center North. This 3-star hotel has 29 rooms and welcomes guests with 24-hour room service, free in-room WiFi, and free self parking.

What's nearby

  • Shopping Metrô Tucuruvi - 4 min drive - 0.9 miles
  • Expo Center North - 16 min drive - 3.7 miles
  • Rua 25 de Marco - 24 min drive - 7.4 miles
  • Neo Química Arena - 33 min drive - 14.6 miles
  • Pacaembu Stadium - 34 min drive - 9.8 miles

Getting around

  • Tucuruvi Station - 3 min drive
  • Sao Paulo Julio Prestes Station - 15 min drive
  • Campo de Marte Airport (RTE) - 16 min drive

Restaurants

  • ‪Oba! Deu Bolo - ‬10 min walk
  • ‪Subway - ‬16 min walk
  • ‪Bar do Pastel - ‬14 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Panificadora Lar do Jaçanã - ‬12 min walk

About this property

North Palace Hotel

At North Palace Hotel, guests have access to free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have free toiletries and slippers. Other standard amenities include phones and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
  • Check-in: noon
  • Check-out: 2:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

North Palace Hotel Sao Paulo
North Palace Sao Paulo
North Palace Hotel Hotel
North Palace Hotel São Paulo
North Palace Hotel Hotel São Paulo

Frequently asked questions

Are free cancellation options available at North Palace Hotel?

North Palace Hotel offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at North Palace Hotel?

As of Nov 3, 2026, prices found for a 1-night stay for 2 adults at North Palace Hotel on Dec 3, 2026 start from $18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of North Palace Hotel?

This hotel is situated in Tucuruvi, close to Internacional Shopping Guarulhos, Metro Boulevard Tatuape Shopping Center, and Rua 25 de Marco. You'll also find Shopping Center Norte and Shopping Metrô Tucuruvi within a short drive.

Will I be able to park at North Palace Hotel?

Yes, self parking is offered for free at the hotel.

Does North Palace Hotel have a casino on the premises?

No, North Palace Hotel doesn't have a casino.

Will I find an indoor pool at North Palace Hotel?

No, there is no indoor pool at this hotel.

Is North Palace Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like 24-hour room service and slippers as well as a bar/lounge.

Are there hot tubs at North Palace Hotel?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does North Palace Hotel have a restaurant that serves breakfast?

No, North Palace Hotel doesn't have a restaurant that serves breakfast.

Will North Palace Hotel allow pets to stay free of charge?

No, pets aren't allowed at North Palace Hotel though service animals are welcome.

Are there connecting rooms at North Palace Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from North Palace Hotel?

The closest major airport to North Palace Hotel is Campo de Marte Airport (RTE), which is 4.3 mi away (16 minutes by car). Another top airport is São Paulo/Guarulhos Intl. Airport, which is located 13.8 mi away (30-minute drive).

Can I book a room with a balcony at North Palace Hotel?

No, you won't find guestrooms with balconies at North Palace Hotel.

North Palace Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 69 out of 236 reviews
Rating 8 - Good. 49 out of 236 reviews
Rating 6 - Okay. 60 out of 236 reviews
Rating 4 - Poor. 29 out of 236 reviews
Rating 2 - Terrible. 29 out of 236 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness
Great service from staff
Stayed 2 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommend

The worst hotel motel in Brazil everything dirty recepcionists rude they try to charge you for everything and you don’t take it far from everything no restaurants near nothing stay away and very dangerous really and of course the WiFi is not working
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Conjunto de cama e travesseiros toalhas já em estados defasados, pintura ultrapassa, mofo na parede próximo do ar condicionado, ar não esquenta em época de frio.
Stayed 4 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Experiência extremamente decepcionante. Minha hospedagem neste hotel foi marcada por problemas de limpeza, desorganização e um constrangimento que considero inadmissível. Ao entrar no quarto, encontrei sinais claros de falta de higienização: havia fios de cabelo na pia do banheiro, um sabonete usado dentro do box e a cama não possuía lençol, apenas uma manta cuja aparência não transmitia confiança quanto à limpeza. Já nesse momento, a experiência ficou muito aquém do esperado. Após duas noites de hospedagem, renovei minha estadia por mais uma diária através do Hotéis.com, com pagamento realizado antecipadamente. Antes de sair do hotel, informei pessoalmente à recepção sobre a renovação e apresentei o comprovante da reserva. A funcionária não conseguiu localizar a reserva no sistema, mas imaginei que a situação seria resolvida internamente. O maior problema ocorreu quando retornei ao hotel durante a madrugada. Na frente da pessoa que me acompanhava, fui abordado de forma ríspida por um funcionário que insistia que eu deveria pagar a diária para permanecer hospedado. Mesmo apresentando novamente o comprovante da reserva já quitada, continuei sendo questionado e exposto a uma situação extremamente constrangedora. Somente após várias tentativas o funcionário conseguiu localizar a reserva já paga e pediu desculpas. Contudo, o constrangimento já havia acontecido. O episódio demonstrou despreparo da equipe, falhas na comunicação interna e dificuldade no manuseio do sistema.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Sem frigobar e café da manhã muito simples
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Quarto com cheiro de cigarro muito forte....
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservei pensando que era um Hotel, e se trata de um motel, incluindo uma placa com os preços dos períodos. Limpeza precária, lençol furado e sujo, gotas pegajosas no chão (espero que não seja o que parecia), azulejos do banheiro com sujeiras aparentemente fáceis de limpar, vaso sanitário encardido e cheiro ruim, paredes do quarto sujas. Toalhas sem estarem em um plástico, ficando a dúvida se estavam limpas. O estacionamento e localização são boas para quem tem compromissos na zona norte. Café razoável pelo preço da diária Check in e check out rápidos. O custo foi bom, mas infelizmente estava incluso as questões negativas citadas acima.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O sinal de internet no quarto não estava estável, mas como estava cansada acabei dormindo ( só passei 1 noite no local )
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Os quartos precisam ser pintados. As partes baixas das paredes em azulejos nos quartos estão sujas.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sim
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo dentro do esperado
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Nao tinha um som, tive que mudar de quarto porque o ar nao funcionava,alias nem a humilde tv funcionava. Cafe da manha muito simples, mas o pao estava fresquinho. Nao tinha um copo ou taça disponivel. Nao tinha um cafezinho ou lanche para oferecer a tarde.So a partir das 18 horas.Nao sei se volto.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, localização boa
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
NÃO PODE CLASSIFICAR COMO HOTEL, PARECE MAIS UM MOTEL. MUITO ACABADO E MAU CUIDADO.
Stayed 4 nights in Feb 2026
Verified review

4/10 Poor

Falta de
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Equipe gentil
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
Razoável
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Muito bom
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Quarto com hidromassagem esta bom.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
O atendimento da recepcionista foi muito bom, mas as instalações são muito ruins. Acho que era um motel e foi adaptado para um hotel.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Bom dia. Foi bem agradável aa estadia. Fomos bem recebidos, tudo organizado e limpo. Os colaboradores sao bem atenciosos e educados.
Stayed 5 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
Eu sei avaliar custo benefício, paguei pormum lugar simples, porem deixou muito a desejar quanto a higiene no quarto. E as pessoas que trabalham precisam ser mais simpatucas e expressivas.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
O Hotel é próximo a um supermercado, farmácia e padaria. Passei poucas horas no hotel mas tinha o necessário para banhar e descansar
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
café da manhã bem básico, quartos antigos com vazamentos no banheiro , travesseiros duros.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modesta
Stayed 1 night in Oct 2025