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Parque Balneário Hotel Santos by Castelo Itaipava

4.0 star property
Hotel with an outdoor pool, steps from Gonzaga Beach
VIP Access

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Photo gallery for Parque Balneário Hotel Santos by Castelo Itaipava

Outdoor pool, sun loungers
Outdoor pool, sun loungers
Beach nearby
Presidential Studio Suite | Minibar, in-room safe, blackout drapes, iron/ironing board
Reception hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Parking available
  • Housekeeping
  • Air conditioning

Explore the area

Map
Avenida Ana Costa, 555, Praia do Gonzaga, Santos, SP, 11060-003
  • Gonzaga Beach
    ‪2 min walk‬
  • Boqueirao Beach
    ‪2 min walk‬
  • José Menino Beach
    ‪11 min walk‬
VIP Access
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Room options

View all photos for Presidential Studio Suite

Presidential Studio Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Presidential Studio Suite

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room

9.0 out of 10
Wonderful
(32 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Quadruple Room

Luxury Quadruple Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Quadruple Room

9.4 out of 10
Exceptional
(9 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Double Room

Luxury Double Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 258 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Santos

Located in Gonzaga, Parque Balneário Hotel Santos by Castelo Itaipava is next to Gonzaga Beach and Flag Square. This 119-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a gym.

What's nearby

  • Gonzaga Beach - 2 min walk - 0.1 miles
  • Boqueirao Beach - 2 min walk - 0.1 miles
  • José Menino Beach - 11 min walk - 0.6 miles
  • Ponta da Praia Beach - 4 min drive - 2.3 miles
  • Santos Harbor - 5 min drive - 2.9 miles

Getting around

  • Bernardino de Campos Station - 13 min walk
  • São Paulo (CGH-Congonhas) - 87 min drive

Restaurants

  • ‪Pandeló Café - ‬2 min walk
  • ‪Fast Grill - ‬3 min walk
  • ‪Barão Chopperia - ‬1 min walk
  • ‪Cadillac City Cafe - ‬3 min walk
  • ‪Brunella Confeitaria - ‬2 min walk

About this property

Parque Balneário Hotel Santos by Castelo Itaipava

Hotel with an outdoor pool, steps from Gonzaga Beach
Guests staying at Parque Balneário Hotel Santos by Castelo Itaipava enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for BRL 35.00 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a free kid's club, and a terrace.
Guests can expect to find LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, Portuguese, Spanish

Similar properties

Lobby

Sheraton Santos Hotel

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 990 reviews
$108 nightly
The price is $110
Jul 20 - Jul 21
Total includes taxes and fees
Sheraton Santos Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Origens-Mar

Things to do

  • Free children's club
  • Gym
  • Outdoor pool

Family friendly

  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 99 per pet, per stay
  • 1 total (22 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Service fee: 12 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: BRL 35.00 per day
  • Pet fee: BRL 99 per pet, per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Parque Balneario
Parque Balneario Hotel
Parque Balneario Hotel Santos
Parque Balneario Santos
Parque Balneario Hotel Santos, Brazil
Parque Balneario Santos Atlantica Hotels Hotel
Parque Balneario Atlantica Hotels Hotel
Parque Balneario Santos Atlantica Hotels
Parque Balneario Atlantica Hotels
Hotel Parque Balneario Santos By Atlantica Hotels Santos
Santos Parque Balneario Santos By Atlantica Hotels Hotel
Hotel Parque Balneario Santos By Atlantica Hotels
Parque Balneario Santos By Atlantica Hotels Santos
Parque Balneario Hotel

Frequently asked questions

Is free cancellation available at Parque Balneário Hotel Santos by Castelo Itaipava?

Parque Balneário Hotel Santos by Castelo Itaipava provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Parque Balneário Hotel Santos by Castelo Itaipava?

As of Jun 22, 2025, prices found for a 1-night stay for 2 adults at Parque Balneário Hotel Santos by Castelo Itaipava on Jul 2, 2025 start from $63.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Parque Balneário Hotel Santos by Castelo Itaipava?

This hotel is situated in Gonzaga, just steps from Gonzaga Beach and Boqueirao Beach, and within a short walk of Shopping Parque Balneário. You'll also find José Menino Beach and Embare Beach less than a mile away.

Is parking available on site at Parque Balneário Hotel Santos by Castelo Itaipava?

Yes, valet parking is offered for BRL 35.00 per day. Accessible parking is also available for guests.

Does Parque Balneário Hotel Santos by Castelo Itaipava have a casino at the property?

No, Parque Balneário Hotel Santos by Castelo Itaipava doesn't have a casino.

Is there an indoor pool at Parque Balneário Hotel Santos by Castelo Itaipava?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Parque Balneário Hotel Santos by Castelo Itaipava?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Parque Balneário Hotel Santos by Castelo Itaipava?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Parque Balneário Hotel Santos by Castelo Itaipava feature a restaurant that includes a breakfast menu?

No, Parque Balneário Hotel Santos by Castelo Itaipava doesn't have a restaurant that serves breakfast.

Does Parque Balneário Hotel Santos by Castelo Itaipava allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Parque Balneário Hotel Santos by Castelo Itaipava for a fee of BRL 99 per pet, per stay.

Are there connecting rooms at Parque Balneário Hotel Santos by Castelo Itaipava?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Parque Balneário Hotel Santos by Castelo Itaipava?

No, there aren't any guestrooms with balconies at Parque Balneário Hotel Santos by Castelo Itaipava.

Parque Balneário Hotel Santos by Castelo Itaipava Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 623 out of 1005 reviews
Rating 8 - Good. 255 out of 1005 reviews
Rating 6 - Okay. 73 out of 1005 reviews
Rating 4 - Poor. 29 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
really good hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

It was a fine place to stay overnight before we left on a cruise
Stayed 1 night in Feb 2025

2/10 Terrible

Terezinha

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I was very disappointed with the hotel I was thought it was good Check in was super slow looking as if the computer system is really obsolete Slow and few lifts for the amount of guests Bad taste decoration Bathroom very slippery and dangerous especially to old people Terrible internet connection We had to check out 2 days before and move to the Novotel near by paying twice for the accommodation Breakfast with not as much choice. Decoration resembles a nursing home refectory than a hotel I would never stay there again and never recommend to anyone. For the lack of internet connectivity we should be refunded. I could not work in the room or elsewhere in the premises Really disappointing!!!
Stayed 3 nights in Feb 2025

6/10 Okay

Faye

Traveled with family
Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew, Toronto

Liked: Cleanliness, property conditions & facilities
Great place, elevators are not good though
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Stayed 2 nights in Nov 2024

4/10 Poor

Edgardo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check-in was horrible. Only two staff when there's a long line of guests waiting to check in. I spent more than 30 minutes in queue.
Stayed 1 night in Nov 2024

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2024

8/10 Good

Paulo, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room with a big balcony. Clean and comfortable. Just wished the bar would stay opened later. It was closed at 10pm. The room service was very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good - very clean, new sheets, super comfortable bed, great service, excellent breakfast. The bad - could use better towels (the ones they have are brittle, not soft and smooth); as in most places in Brazil, windows could be soundproof - it gets noisy from traffic; what is up with those mini toilet paper sheets?!?!?
Stayed 1 night in Oct 2024

10/10 Excellent

megillo

Stayed 2 nights in Sep 2024

6/10 Okay

Thiago

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smelly room
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Stayed 1 night in Sep 2024

10/10 Excellent

Rosilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Athena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here, from the location to the amenities insides! The breakfast every morning was abundant and delicious and the staff even catered to us when our kids woke up a little late. The kids space inside was so fun along with the rooftop pool, with beautiful views! The location right across from the beach was perfect and having the mall attached (also with fun kids spaces) was just the right touch for our family. My only complaint is that the hotel staff expected birth certificates for our kids, which we obviously don’t carry with us. Also, the bathroom was a little musty due to no functioning fan, not sure if it was just our room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Benjamin

Stayed 4 nights in Jul 2024

10/10 Excellent

Ragda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Mauro

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Fantastic Location

Hotel is very good. Excellent location, next to a shopping mall. Best restaurants in town are in walking distance. Rooms are very comfortable, but a light renovation would be nice. Limited amenities in rooms. Overall a great experience. Will probably return.
Stayed 1 night in Jul 2024

2/10 Terrible

John, PLANTATION

No air conditioner to warm the room. Poor and old furniture that needs an overall improvement. Not good breakfast. Really bad hotel!
Stayed 5 nights in Jul 2024

10/10 Excellent

Juliano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Juliano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the beach and other convenient places like restaurants, shopping centres and main streets.
Stayed 1 night in May 2024

6/10 Okay

Ivete

Liked: Amenities
The property has one of the best positions in the city and has wonderful views, however it needs updating and better, more thorough maintenance. It would still be my choice for future trips, as it’s in a very beautiful and safe area.
Stayed 13 nights in Apr 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Marina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2024

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