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Parque Balneário Hotel Santos by Castelo Itaipava

4.0 star property
VIP Access

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Photo gallery for Parque Balneário Hotel Santos by Castelo Itaipava

A poolside area with lounge chairs and umbrellas, a clear view of the sea, and a tiled pool.
A beach view from a room with two wooden chairs, a small pool, and a sandy beach area with umbrellas.
A buffet setup with various food items and cooking stations.
A beach with a clear view of the ocean and distant mountains.
A sun deck with lounge chairs and umbrellas overlooking a beach and cityscape.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Avenida Ana Costa, 555, Praia do Gonzaga, Santos, SP, 11060-003
  • Place, Gonzaga Beach
    ‪2 min walk‬
  • Place, Boqueirao Beach
    ‪2 min walk‬
  • Place, Miramar Shopping Center
    ‪3 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Double Room

A hotel room with a large bed, bedside tables, a small round table, and a chair.

Superior Double Room

8.6 out of 10
Excellent
(61 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room

A modern hotel room with a large bed, bedside tables, a desk, and a chair.

Luxury Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • Partial sea view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room

A hotel room with two beds, each with a wooden headboard, white bedding, and teal throw pillows.

Superior Quadruple Room

9.0 out of 10
Wonderful
(28 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Quadruple Room

A hotel room with two beds, a wooden headboard, a table with chairs, and a large window with curtains.

Luxury Quadruple Room

8.8 out of 10
Excellent
(8 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite

A hotel room with a bed, bedside table, lamp, and a small table with chairs.

Deluxe Studio Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Studio Suite

A modern hotel room with a large bed, two bedside tables with lamps, a view of the outdoor patio area through a sliding glass door.

Presidential Studio Suite

  • 872 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Minibar, in-room safe, blackout drapes, iron/ironing board (on request)

Quadruple Room Standard

  • 247 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Deluxe with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board (on request)

Quadruple Room Deluxe with Sea View

  • Sea view
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Minibar, in-room safe, blackout drapes, iron/ironing board (on request)

Double Room Standard

  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Santos

Located in Gonzaga, Parque Balneário Hotel Santos by Castelo Itaipava is next to Gonzaga Beach and Flag Square. This 119-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a gym.

What's nearby

  • Shopping Parque Balneário - 1 min walk - 0.1 miles
  • Gonzaga Beach - 2 min walk - 0.1 miles
  • Boqueirao Beach - 2 min walk - 0.1 miles
  • Miramar Shopping Center - 3 min walk - 0.2 miles
  • José Menino Beach - 11 min walk - 0.6 miles

Getting around

  • Bernardino de Campos Station - 13 min walk
  • São Paulo (CGH-Congonhas) - 87 min drive

Restaurants

  • ‪Café Santos - ‬2 min walk
  • ‪Spoleto Parque Balneario - ‬2 min walk
  • Kopenhagen
  • ‪Independência Choperia & Restaurante - ‬2 min walk
  • ‪Restaurante - Parque Balneário Hotel - ‬2 min walk

About this property

Parque Balneário Hotel Santos by Castelo Itaipava

Guests staying at Parque Balneário Hotel Santos by Castelo Itaipava enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for BRL 40 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a free kid's club, and a terrace.
Guests can expect to find LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Interior
Bourbon Convention Hotel Santos
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9.0 out of 10, Wonderful, 738 reviews
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The price is $98
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Origens-Mar

Things to do

  • Free children's club
  • Gym
  • Outdoor pool

Family friendly

  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 99 per pet, per night
  • 1 total (22 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

  • Service fee: 12 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: BRL 40 per day
  • Pet fee: BRL 99 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Parque Balneario
Parque Balneario Hotel
Parque Balneario Hotel Santos
Parque Balneario Santos
Parque Balneario Hotel Santos, Brazil
Parque Balneario Santos Atlantica Hotels Hotel
Parque Balneario Atlantica Hotels Hotel
Parque Balneario Santos Atlantica Hotels
Parque Balneario Atlantica Hotels
Hotel Parque Balneario Santos By Atlantica Hotels Santos
Santos Parque Balneario Santos By Atlantica Hotels Hotel
Hotel Parque Balneario Santos By Atlantica Hotels
Parque Balneario Santos By Atlantica Hotels Santos
Parque Balneario Hotel

Frequently asked questions

Is free cancellation available at Parque Balneário Hotel Santos by Castelo Itaipava?

Parque Balneário Hotel Santos by Castelo Itaipava provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Parque Balneário Hotel Santos by Castelo Itaipava?

As of Aug 10, 2026, prices found for a 1-night stay for 2 adults at Parque Balneário Hotel Santos by Castelo Itaipava on Aug 13, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Parque Balneário Hotel Santos by Castelo Itaipava?

This hotel is situated in Gonzaga, just steps from Gonzaga Beach and Boqueirao Beach, and within a short walk of Shopping Parque Balneário. You'll also find José Menino Beach and Miramar Shopping Center less than a mile away.

Is parking available on site at Parque Balneário Hotel Santos by Castelo Itaipava?

Yes, valet parking is offered for BRL 40 per day. Wheelchair-accessible parking is also available for guests.

Does Parque Balneário Hotel Santos by Castelo Itaipava have a casino at the property?

No, Parque Balneário Hotel Santos by Castelo Itaipava doesn't have a casino.

Is there an indoor pool at Parque Balneário Hotel Santos by Castelo Itaipava?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Parque Balneário Hotel Santos by Castelo Itaipava good for couples?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature a private indoor hot tub.

Does Parque Balneário Hotel Santos by Castelo Itaipava have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Parque Balneário Hotel Santos by Castelo Itaipava feature a restaurant that includes a breakfast menu?

No, Parque Balneário Hotel Santos by Castelo Itaipava doesn't have a restaurant that serves breakfast.

Does Parque Balneário Hotel Santos by Castelo Itaipava allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Parque Balneário Hotel Santos by Castelo Itaipava for a fee of BRL 99 per pet, per night.

Does Parque Balneário Hotel Santos by Castelo Itaipava have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Parque Balneário Hotel Santos by Castelo Itaipava?

Yes, some guestrooms at Parque Balneário Hotel Santos by Castelo Itaipava offer a balcony and may feature sea views.

Parque Balneário Hotel Santos by Castelo Itaipava Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1006 reviews
Rating 8 - Good. 238 out of 1006 reviews
Rating 6 - Okay. 72 out of 1006 reviews
Rating 4 - Poor. 27 out of 1006 reviews
Rating 2 - Terrible. 26 out of 1006 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beach view and very clean property. Would stay here again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with great staff and a great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location across from beach. Near many restaurants and shopping. Staff was great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and very nice hotel
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Debra

Liked: Cleanliness, amenities
Staff friendly n helpful. Convenience to beach great. Room size good only storage furniture was old n clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Eliane

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ragda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and excellent service.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Diamantina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the beach and with lots of shops and restaurants nearby.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The Lobby was Beautiful, the staff was Friendly, Helpful. The room was spacious and accommodating. The Breakfast was a wide variety of foods, and delicious. The coffee was fabulous!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

ANDRE MARTIN

Liked: Staff & service
Excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Nice location! Beautiful sunset from the pool deck!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Oscar

Liked: Amenities, property conditions & facilities
Excellent hotel. Very professional and courteous staff. Extremely clean. Breakfast was delicious. Highly recommend! I would stay again!
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Abdelhadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beau
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Angelo

Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel is on a nice location, close to the beach and close to shops. I think this hotel in general can look into cleaniness and some renovation works. Breakfast is simple and small.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Sheila

Liked: Cleanliness, staff & service
N/a
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Julio Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente !
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet was excellent and plentiful. Guilherme in the restaurant was a fantastic server/manager. Pool area & views of beach were beautiful. Conveniently attached to a shopping mall and walkable to many sights, restaurants and shops. Check-in was a bit chaotic and they told us they were unaware that cruise ship passengers would be checking out & in on that day - so they wer "not prepared". Rooms on lower floors dfinitely hear the street noise, especially overnight. Also, seemed odd to have a front desk staff member at a tourist hotel that only speaks Portuguese (no English she told us) which meant Google Translate to the rescue to inquire about when our room would be ready, etc.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Rickard

Disliked: Cleanliness, staff & service, amenities
Arrogant personal
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Suellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Randi

Liked: Amenities
Disliked: Staff & service
The location of this hotel is fantastic, as is the rooftop pool. These are the two best parts of the hotel. The customer service was not good and the rooms are not in very good condition. The check in was wildly slow and later than the 3:00 time promised. They have checkout at noon but neglect to tell you that you absolutely cannot use any of the facilities after you check out. We wanted to buy lunch at the pool and wait for our 3:00 uber and they said absolutely not! I have never experienced that before. In short the prior reviews do not really tell whole the story. This is much more like a 3 star hotel with a rather unfriendly and unhelpful staff. As long as you know this and don't really mind, then for sure the location and rooftop pool are wonderful!!
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Regis

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Ac was very loud at night and we couldn’t sleep. Also the Internet signal was very weak.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar incrível, um vista linda e um conforto maravilhoso!
Stayed 1 night in May 2026
Verified review

8/10 Good

DELIO

Liked: Cleanliness, staff & service, property conditions & facilities
Foi uma boa estadia
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minha estadia foi incrível : os funcionários muito educados e atenciosos. Piscina um luxo, cafe da manhã ok. Era meu aniversário e fui surpreendida a noite com um bolo no quarto e uma carta de felicitações, achei de um cuidado lindo.
Stayed 2 nights in May 2026