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Platino Hotel & Casino

3.0 star property

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Photo gallery for Platino Hotel & Casino

Front of property - evening/night
Interior entrance
Property grounds
Minibar, in-room safe, blackout drapes, iron/ironing board
Casino

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
  • Place, Monument to the Heroes of the Restoration
    ‪14 min walk‬
  • Place, Bella Terra Mall
    ‪4 min drive‬
  • Place, Catedral de Santiago
    ‪8 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪21 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Superior Room

Executive Superior Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Superior Room

8.4 out of 10
Very good
(43 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Deluxe Room

Executive Deluxe Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Deluxe Room

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Deluxe

Junior Suite Deluxe | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Deluxe

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Property amenity

AC Hotel Santiago de los Caballeros

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  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 367 reviews
$144 nightly
The price is $185
Mar 7 - Mar 8
Total with taxes and fees
AC Hotel Santiago de los Caballeros

About the neighborhood

Santiago de los Caballeros

Located in La Zurza within a mile (2 km) of Monument to the Heroes of the Restoration, Platino Hotel & Casino is within 2 miles (3 km) of other popular sights such as Catedral de Santiago. This 3-star hotel has 91 guestrooms and offers conveniences like free breakfast, a casino, and free in-room WiFi.

What's nearby

  • Monument to the Heroes of the Restoration - 14 min walk - 0.8 miles
  • Bella Terra Mall - 4 min drive - 1.3 miles
  • Historic San Luis Fort Museum - 8 min drive - 1.7 miles
  • Catedral de Santiago - 8 min drive - 1.4 miles
  • Hermanos Patino Bridge - 9 min drive - 1.6 miles

Getting around

  • Cibao Intl. Airport (STI) - 20 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Square One - ‬3 min walk
  • ‪Café Santo Domingo - ‬11 min walk
  • ‪Caña Liquor Store - ‬4 min walk
  • ‪Becerro's bar - ‬3 min drive

About this property

Platino Hotel & Casino

Guests staying at Platino Hotel & Casino enjoy access to a casino, a nightclub, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 25 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and free newspapers.
Guests can expect LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, minibars, and free local calls.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BarRocko

Things to do

  • 15 slot machines
  • 6 gaming tables
  • Casino
  • Concerts/live shows
  • Nightclub

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Platino Hotel Casino Santiago
Hotel Platino Santiago
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Platino Hotel Casino Santiago de los Caballeros
Platino Casino Santiago de los Caballeros
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Platino Hotel & Casino Hotel
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Platino Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

Are free cancellation options available at Platino Hotel & Casino?

Platino Hotel & Casino provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Platino Hotel & Casino?

As of Feb 20, 2026, prices found for a 1-night stay for 2 adults at Platino Hotel & Casino on Mar 13, 2026 start from $59.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Platino Hotel & Casino?

This hotel is situated in La Zurza within a short 19-minute walk of Monument to the Heroes of the Restoration and also 18 minutes on foot from Gran Teatro Del Cibao. You'll also find Bella Terra Mall and Casino Gran Almirante within a short drive.

Is there parking available at Platino Hotel & Casino?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Platino Hotel & Casino feature a casino on the premises?

Yes, Platino Hotel & Casino has a casino and it includes 6 gaming tables and 15 slot machines.

Will I find an indoor pool at Platino Hotel & Casino?

No, there is no indoor pool at this hotel.

Is Platino Hotel & Casino a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a restaurant.

Does Platino Hotel & Casino have a hot tub?

No, there isn't a spa tub at this hotel.

Does Platino Hotel & Casino have a restaurant that serves breakfast?

Yes, Platino Hotel & Casino serves free continental breakfast at BarRocko each morning.

Will Platino Hotel & Casino allow pets to stay for free?

No, pets aren't allowed at Platino Hotel & Casino.

Does Platino Hotel & Casino have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Platino Hotel & Casino?

The closest major airport to Platino Hotel & Casino is Cibao Intl. Airport (STI), which is 9.6 mi away (20 minutes by car). Another top airport is Gregorio Luperon Intl. Airport (POP), which is around 23 mi away.

Are there rooms with balconies that I can book at Platino Hotel & Casino?

No, there aren't any guestrooms with balconies at Platino Hotel & Casino.

Does Platino Hotel & Casino have a wedding venue on site?

Take advantage of the wedding venue at Platino Hotel & Casino if you plan to say "I do" during your trip.

Platino Hotel & Casino Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 538 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

10/10 Excellent

Julio

Stayed 1 night in Nov 2025

10/10 Excellent

Danna

Stayed 2 nights in Nov 2025

10/10 Excellent

Verlandine

Liked: Cleanliness, staff & service, property conditions & facilities
The property was super clean, the staff was super friendly
Stayed 1 night in Nov 2025

6/10 Okay

Marisol

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Allow early check in if room is available. We arrived early but were not allowed to check in until exactly 3pm. They could be a little more lenient. Weary traveler just wanted to get to the room and rest.
Stayed 1 night in Nov 2025

2/10 Terrible

George L, Mahopac

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, staff rude, unfriendly and unhelpful.
Stayed 1 night in Nov 2025

8/10 Good

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!!
Stayed 1 night in Nov 2025

10/10 Excellent

Javier, alpharetta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very helpful, from the parking, the front desk, the restaurant. The room is small but clean, enough for me and my wife. The bed and pillows were find and an extra blanket was available there at the room, there is also a safe in the room for valuables.
Stayed 1 night in Nov 2025

10/10 Excellent

Virginia

Stayed 2 nights in Nov 2025

2/10 Terrible

José Ángel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desayuno limitado muy sencillo
Stayed 1 night in Nov 2025

8/10 Good

Pedro

Stayed 1 night in Nov 2025

10/10 Excellent

Samuch

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Rafael

Stayed 1 night in Nov 2025

10/10 Excellent

Wilson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was great
Stayed 1 night in Nov 2025

6/10 Okay

HERNANDO

Business traveler
Disliked: Amenities
The security box was not working and noise near the room.
Stayed 1 night in Oct 2025

6/10 Okay

Gregory

Liked: Cleanliness, staff & service
Very nice staff and clean rooms. Okay for the price. Sink in the suite we stayed in did not work and there were no plates or microwave, so upgrading to the suite was a waste of money. Very convenient location.
Stayed 1 night in Nov 2025

6/10 Okay

Nelly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is excellent but room is too small. Easy to find taxi and breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Amazing stay, amazing food and is central to everything!
Stayed 3 nights in Oct 2025

10/10 Excellent

ruthman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great the staff was very professional and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Everton

Stayed 3 nights in Oct 2025

6/10 Okay

Alejandro, Sanford

Liked: Staff & service
Bed was noisy. Probably too old. Air condicioner no good.
Stayed 1 night in Oct 2025

10/10 Excellent

Escolatica

Liked: Cleanliness, amenities
Breakfast is very good, great options to choose from. Staff are excellent, amazing service.
Stayed 3 nights in Oct 2025

10/10 Excellent

Prytmxie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, it was in a safe place and the staff was very professional and nice.
Stayed 1 night in Oct 2025

8/10 Good

Franklin, NY

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy acc
Stayed 1 night in Oct 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Oct 2025

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