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Platino Hotel & Casino

3.0 star property
Colonial hotel with a casino and free breakfast

Choose dates to view prices

Photo gallery for Platino Hotel & Casino

Relax in a serene oasis surrounded by lush greenery and a tranquil fountain.
Relax in a serene outdoor space with cushioned benches and a view of the surrounding greenery.
Stroll through the hotel's elegant corridor, featuring a polished floor and a console table with a mirror and candle.
Two single beds with white linens and green floral-patterned pillows, a flat-screen TV, and a lamp on a nightstand.
Welcome to our reception area, featuring a comfortable seating space with a large painting and a beautiful vase with green foliage.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
  • Monument to the Heroes of the Restoration
    ‪14 min walk‬
  • Catedral de Santiago
    ‪4 min drive‬
  • Estadio Cibao
    ‪5 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪14 min drive‬

Room options

View all photos for Junior Suite Deluxe

Two single beds with wooden headboards, each with a white bedspread, are situated in this traditional room.

Junior Suite Deluxe

8.0 out of 10
Very good
(6 reviews)
  • 32 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Deluxe Room

Relax in comfort with a large bed and work from the convenience of your room.

Executive Deluxe Room

8.8 out of 10
Excellent
(12 reviews)
  • 22 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Superior Room

Cozy retreat with a neatly made bed, wooden headboard, and comfortable seating area.

Executive Superior Room

8.4 out of 10
Very good
(39 reviews)
  • 24 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Two single beds with white linens and a lamp at each bedside.

Junior Suite

8.4 out of 10
Very good
(9 reviews)
  • 30 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Santiago de los Caballeros

Located in La Zurza within a mile (2 km) of Monument to the Heroes of the Restoration, Platino Hotel & Casino is within 2 miles (3 km) of other popular sights such as Catedral de Santiago. This 3-star hotel has 91 guestrooms and offers conveniences like free breakfast, a casino, and free in-room WiFi.

What's nearby

  • Monument to the Heroes of the Restoration - 14 min walk - 0.8 miles
  • Catedral de Santiago - 4 min drive - 1.4 miles
  • Estadio Cibao - 5 min drive - 2.5 miles
  • Colinas Mall - 6 min drive - 3.1 miles
  • Mundo Acuático - 7 min drive - 4.7 miles

Getting around

  • Cibao Intl. Airport (STI) - 20 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Square One - ‬3 min walk
  • ‪El Tablón Latino - ‬17 min walk
  • ‪Amigos 24 Horas - ‬14 min walk
  • ‪Café Santo Domingo - ‬11 min walk

About this property

Platino Hotel & Casino

Colonial hotel with a casino and free breakfast
Guests staying at Platino Hotel & Casino enjoy access to a casino, a nightclub, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 25 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and free newspapers.
Guests can expect LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, minibars, and free local calls.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BarRocko

Things to do

  • 15 slot machines
  • 6 gaming tables
  • Casino
  • Concerts/live shows
  • Nightclub

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Platino Hotel Casino Santiago
Hotel Platino Santiago
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Platino Hotel Casino Santiago de los Caballeros
Platino Casino Santiago de los Caballeros
Hotel Platino
Platino Hotel Casino
Platino Hotel & Casino Hotel
Platino Hotel & Casino Santiago de los Caballeros
Platino Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

Are free cancellation options available at Platino Hotel & Casino?

Platino Hotel & Casino provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Platino Hotel & Casino?

As of Aug 11, 2025, prices found for a 1-night stay for 2 adults at Platino Hotel & Casino on Sep 5, 2025 start from $55.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Platino Hotel & Casino?

This hotel is situated in La Zurza within a short 19-minute walk of Monument to the Heroes of the Restoration and also 18 minutes on foot from Gran Teatro Del Cibao. You'll also find Casino Gran Almirante and Catedral de Santiago within a short drive.

Will I be able to park at Platino Hotel & Casino?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Platino Hotel & Casino feature a casino on the premises?

Yes, Platino Hotel & Casino has a casino and it includes 6 gaming tables and 15 slot machines.

Will I find an indoor pool at Platino Hotel & Casino?

No, there is no indoor pool at this hotel.

Is Platino Hotel & Casino a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a restaurant.

Does Platino Hotel & Casino have a hot tub?

No, there isn't a spa tub at this hotel.

Does Platino Hotel & Casino have a restaurant that serves breakfast?

Yes, Platino Hotel & Casino serves free continental breakfast at BarRocko each morning.

Will Platino Hotel & Casino allow pets to stay for free?

No, pets aren't allowed at Platino Hotel & Casino.

Are there connecting rooms at Platino Hotel & Casino?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Platino Hotel & Casino?

The closest major airport to Platino Hotel & Casino is Cibao Intl. Airport (STI), which is 9.6 mi away (20 minutes by car). Another top airport is Gregorio Luperon Intl. Airport (POP), which is around 23 mi away.

Are there rooms with balconies at Platino Hotel & Casino?

No, you won't find guestrooms with balconies at Platino Hotel & Casino.

Does Platino Hotel & Casino have a wedding venue on site?

Take advantage of the wedding venue at Platino Hotel & Casino if you plan to say "I do" during your trip.

Platino Hotel & Casino Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 521 out of 1007 reviews
Rating 8 - Good. 278 out of 1007 reviews
Rating 6 - Okay. 118 out of 1007 reviews
Rating 4 - Poor. 44 out of 1007 reviews
Rating 2 - Terrible. 46 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rashad

Liked: Cleanliness, amenities
Friendly staff. Good price for the room
Stayed 1 night in May 2025

10/10 Excellent

Konstantin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!!
Stayed 1 night in Apr 2025

10/10 Excellent

GIL, CHANDLER

Stayed 1 night in Apr 2025

6/10 Okay

Pedro

Liked: Cleanliness, staff & service
Check in was to much time
Stayed 1 night in Apr 2025

10/10 Excellent

Nick

Stayed 1 night in Mar 2025

10/10 Excellent

Isaias

Stayed 1 night in Apr 2025

10/10 Excellent

Thelma

Stayed 13 nights in Mar 2025

10/10 Excellent

IDMSystem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Gilberto, miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure parking, very nice staff, excellent included A la Carte breakfast, low price compared to many other options. Only issue was that in the bathroom the shower cabin was too small for my size and weight.
Stayed 1 night in Apr 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue mi primera vez en este hotel y seguiré escogiendo esta opción cuando regrese a Santiago. Tiene una excelente relación entre precio y servicio. Todo el personal súper atento. No es una edificación nueva o moderna, pero todo está en condiciones y limpio.
Stayed 4 nights in Apr 2025

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and friendly service
Stayed 14 nights in Mar 2025

10/10 Excellent

Ferdinand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Mar 2025

10/10 Excellent

FELIX, SANTIAGO

Stayed 1 night in Mar 2025

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jose A, Savannah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was quiet and clean. The ladies at the front desk are not friendly but gentlemen that work after midnight are very friendly and give excellent customer service. The property is outdated and needs upkeep but it’s clean and functional.
Stayed 7 nights in Mar 2025

6/10 Okay

Ricardo

Liked: Property conditions & facilities
Disliked: Amenities
You can do better for the same price around moca or further into Santiago
Stayed 7 nights in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Mar 2025

10/10 Excellent

Francisco, New York City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellrnt
Stayed 1 night in Feb 2025

10/10 Excellent

Luis

Stayed 1 night in Mar 2025

10/10 Excellent

Isaias

great service
Stayed 1 night in Mar 2025

10/10 Excellent

Mackenson

Stayed 1 night in Mar 2025

6/10 Okay

Fanny

Stayed 2 nights in Mar 2025

8/10 Good

Albaro

Liked: Cleanliness, staff & service
Good Service
Stayed 1 night in Mar 2025

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