See all properties

Palmetto Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Palmetto Hotel

Restaurant
Creator video - submitted by Lulu travels
Reception
Restaurant
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Housekeeping

Explore the area

View in a map
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000
  • Place, Cinemacentro Cibao
    ‪1 min walk‬
  • Place, Bella Terra Mall
    ‪4 min walk‬
  • Place, Casino Gran Almirante
    ‪15 min walk‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Standard Room | Laptop workspace, free WiFi, bed sheets

Standard Room

8.2 out of 10
Very good
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room | Laptop workspace, free WiFi, bed sheets

Basic Double Room

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room

Laptop workspace, free WiFi, bed sheets

Deluxe Room

9.8 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Santiago de los Caballeros

Located in Villa Olga, Palmetto Hotel is adjacent to Cinemacentro Cibao and within a 5-minute walk of Bella Terra Mall. This 21-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Cinemacentro Cibao - 1 min walk - 0.1 miles
  • Bella Terra Mall - 4 min walk - 0.3 miles
  • Casino Gran Almirante - 15 min walk - 0.8 miles
  • Centro Leon - 16 min walk - 0.9 miles
  • Monument to the Heroes of the Restoration - 3 min drive - 1.9 miles

Getting around

  • Cibao Intl. Airport (STI) - 22 min drive

Restaurants

  • ‪Los Jefes Street Food - ‬8 min walk
  • ‪Mr. Grilled - ‬5 min walk
  • ‪Foodtropolis - ‬5 min walk
  • ‪El Café De La Abuela - ‬4 min walk
  • ‪KGB Bistro - ‬5 min walk

About this property

Palmetto Hotel

Guests staying at Palmetto Hotel enjoy free WiFi in public areas, a computer station, and a water dispenser. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Relax with a rainfall shower. Free local calls and wardrobes or closets are also standard. Change of towels is available on request.

Similar properties

Exterior
El Montserrat - Hotel Boutique
Reparto del Este
  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
9.0 out of 10, Wonderful, 205 reviews
$41 nightly
The price is $48
May 31 - Jun 1
Total with taxes and fees
El Montserrat - Hotel Boutique

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 5 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 22 2026 to May 23 2026 (dates subject to change):
  • Breakfast
  • Daily housekeeping
The property will be renovating from May 22 2026 to May 23 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros

Frequently asked questions

Are free cancellation options available at Palmetto Hotel?

Palmetto Hotel offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Palmetto Hotel?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Palmetto Hotel on May 31, 2026 start from $51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Palmetto Hotel?

This hotel is situated in Villa Olga within a 10-minute walk of Bella Terra Mall and Cinemacentro Cibao. You'll also find Centro Leon and Casino Gran Almirante less than a mile away.

Will I be able to park at Palmetto Hotel?

Yes, uncovered self parking is offered for free at the hotel.

Does Palmetto Hotel include a casino?

No, Palmetto Hotel doesn't have a casino.

Is there an indoor pool at Palmetto Hotel?

No, there is no indoor pool at this hotel.

Is Palmetto Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a free daily breakfast and concierge services.

Does Palmetto Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Palmetto Hotel feature a restaurant that includes a breakfast menu?

Palmetto Hotel offers free full breakfasts each morning though there is no restaurant. Please note that the breakfast area will be closed between May 22 2026 and May 23 2026 (subject to change).

Does Palmetto Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Palmetto Hotel.

Does Palmetto Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Palmetto Hotel?

The closest major airport to Palmetto Hotel is Cibao Intl. Airport (STI), which is 9.6 mi away (22 minutes by car). Another top airport is Gregorio Luperon Intl. Airport (POP), which is around 21.9 mi away.

Can I book a room with a balcony at Palmetto Hotel?

No, there aren't any guestrooms with balconies at Palmetto Hotel.

Palmetto Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 259 out of 542 reviews
Rating 8 - Good. 156 out of 542 reviews
Rating 6 - Okay. 56 out of 542 reviews
Rating 4 - Poor. 38 out of 542 reviews
Rating 2 - Terrible. 33 out of 542 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

GONZALO

Traveled with group
Liked: Cleanliness, staff & service, amenities
ESTABA MUY LIMPIO PERSONAL MUY AMABLE EN ESPECIAL CECILIO Y JOSE GRACIAS POR SU ATENCION
Stayed 3 nights in Feb 2026

6/10 Okay

Pablo A

El agua de la regadera nunca salió o sale helada o caliente nunca se pudo poner templada las toallas estaban machadas y el cuarto tenía olor a humedad
Stayed 3 nights in Feb 2026

10/10 Excellent

Karin M Rivera

Liked: Cleanliness, amenities, property conditions & facilities
Ch
Stayed 2 nights in Feb 2026

10/10 Excellent

Elizabeth

Stayed 2 nights in Feb 2026

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities
Staff did excellent service! Clean room & good breakfast
Stayed 4 nights in Jan 2026

8/10 Good

Gerry

Stayed 1 night in Feb 2026

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities
Good city hotel for a quick trip. I stay in palmetto multiple times is a safe option for pass the night. The breakfast included is very simple but good, and the rooms usually are good, sometime i had water leaks outside the shower or the bathroom very small in some of the rooms. But the hotel is functional, the staff very nice and the stay very well.
Stayed 1 night in Dec 2025

10/10 Excellent

Grey

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jan 2026

8/10 Good

Delfort

Stayed 9 nights in Dec 2025

8/10 Good

Mercedes

Liked: Cleanliness, amenities
Yes
Stayed 1 night in Dec 2025

6/10 Okay

Juan, Santiago

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff was nice but the room had some bad things like the hot water didn't work and the TV.
Stayed 3 nights in Dec 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service
There’s no hot water in our room!
Stayed 1 night in Jan 2026

6/10 Okay

Carmen

Stayed 1 night in Dec 2025

4/10 Poor

Ben

Stayed 1 night in Dec 2025

10/10 Excellent

Alix

Liked: Cleanliness
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Marino

El trato fue muy bueno
Stayed 3 nights in Dec 2025

2/10 Terrible

Vanessa

Stayed 2 nights in Dec 2025

10/10 Excellent

Angelo

Excelent for the price. Very well located.
Stayed 1 night in Dec 2025

10/10 Excellent

Seve Junior Castro

Stayed 1 night in Dec 2025

10/10 Excellent

Winster, Clifton

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025

8/10 Good

Eduardo

Stayed 1 night in Dec 2025

2/10 Terrible

Ramon Antonio

Liked: Cleanliness
Terrible
Stayed 1 night in Dec 2025

4/10 Poor

Hilda, Santo Domingo

Liked: Staff & service
Disliked: Cleanliness
Not like the pictures, had to ask to change the room. I do not recommend it at
Stayed 2 nights in Nov 2025

2/10 Terrible

Jesus

Disliked: Cleanliness, amenities, property conditions & facilities
Reserve por dos noches y al día siguiente me fui .. el hotel sucio y con moho solo pasé una sola noche y fue terrible las condiciones malisima . No lo recomiendo
Stayed 2 nights in Dec 2025

10/10 Excellent

Gerry

Liked: Cleanliness, property conditions & facilities
Good welcome, front desk speaks English. Clean rooms right next to the mall
Stayed 1 night in Dec 2025