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Palmetto Hotel

3.0 star property
Hotel in Santiago de los Caballeros with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Palmetto Hotel

Reception
Exterior
Basic Double Room | Laptop workspace, free WiFi, bed sheets
Restaurant
Standard Room | Laptop workspace, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000
  • Bella Terra Mall
    ‪5 min walk‬
  • Casino Gran Almirante
    ‪17 min walk‬
  • Monument to the Heroes of the Restoration
    ‪3 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪22 min drive‬

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Room options

View all photos for Deluxe Room

Laptop workspace, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room | Laptop workspace, free WiFi, bed sheets

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Laptop workspace, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed

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Exterior

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9.4 out of 10, Exceptional, 163 reviews
The price is $147
$126 nightly
$147 total
Total includes taxes and fees
May 31 - Jun 1
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About the neighborhood

Santiago de los Caballeros

Located in Villa Olga, Palmetto Hotel is adjacent to Cinemacentro Cibao and within a 5-minute walk of Bella Terra Mall. This 21-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Bella Terra Mall - 5 min walk - 0.3 miles
  • Casino Gran Almirante - 17 min walk - 1.0 mile
  • Monument to the Heroes of the Restoration - 3 min drive - 1.7 miles
  • Catedral de Santiago - 3 min drive - 2.3 miles
  • Estadio Cibao - 4 min drive - 2.9 miles

Getting around

  • Cibao Intl. Airport (STI) - 22 min drive

Restaurants

  • ‪Foodtropolis - ‬5 min walk
  • ‪Los Jefes Street Food - ‬8 min walk
  • ‪Mr. Grilled - ‬5 min walk
  • ‪Level Lounge - ‬6 min walk
  • ‪KGB Bistro - ‬5 min walk

About this property

Palmetto Hotel

Hotel in Santiago de los Caballeros with free breakfast and a 24-hour front desk
Guests staying at Palmetto Hotel enjoy free WiFi in public areas, a computer station, and a water dispenser. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 20 per vehicle one-way. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Relax with a rainfall shower. Free local calls and wardrobes or closets are also standard. Change of towels is available on request.

Languages

Spanish

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Front of property - evening/night

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  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,001 reviews
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Jun 4 - Jun 5
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 5 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros

Frequently asked questions

Are free cancellation options available at Palmetto Hotel?

Palmetto Hotel offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Palmetto Hotel?

As of May 21, 2025, prices found for a 1-night stay for 2 adults at Palmetto Hotel on May 31, 2025 start from $51.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Palmetto Hotel?

This hotel is situated in Villa Olga within a 10-minute walk of Bella Terra Mall and Cinemacentro Cibao. You'll also find Casino Gran Almirante and Centro Leon less than a mile away.

Is there parking available at Palmetto Hotel?

Yes, secured self parking is offered for free at the hotel.

Does Palmetto Hotel include a casino?

No, Palmetto Hotel doesn't have a casino.

Is there an indoor pool at Palmetto Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Palmetto Hotel?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as free breakfast and concierge services.

Does Palmetto Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Palmetto Hotel feature a restaurant that includes a breakfast menu?

Palmetto Hotel offers free full breakfasts each morning though there is no restaurant.

Does Palmetto Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Palmetto Hotel.

Are there connecting rooms at Palmetto Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Palmetto Hotel?

The closest major airport to Palmetto Hotel is Cibao Intl. Airport (STI), which is 9.6 mi away (22 minutes by car). Another top airport is Gregorio Luperon Intl. Airport (POP), which is around 21.9 mi away.

Can I book a room with a balcony at Palmetto Hotel?

No, there aren't any guestrooms with balconies at Palmetto Hotel.

Palmetto Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 168 out of 378 reviews
Rating 8 - Good. 125 out of 378 reviews
Rating 6 - Okay. 35 out of 378 reviews
Rating 4 - Poor. 27 out of 378 reviews
Rating 2 - Terrible. 23 out of 378 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Atilano, Pensacola

Liked: Cleanliness, staff & service, amenities
N/A
Stayed 2 nights in Feb 2025

8/10 Good

Emiliano

Stayed 2 nights in Feb 2025

10/10 Excellent

Cirianny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Edwin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Very usefull hotel for a quick city trip. Love the location and the atention, very good condition rooms with comfy beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Atilano, Pensacola

Liked: Staff & service, property conditions & facilities
Way, way more than the basics in this unassuming spot in busy Duarte Avenue...but, you wouldn't know it because it is so quiet! Everything works correctly from the tv controllers to the sink and tub. The price to stay here far exceeds any deals you can get in this country. I'm a Dominican raised abroad and I have stayed in a lot of places here. This is a bargain and a treat.
Stayed 2 nights in Jan 2025

10/10 Excellent

Abdulwahab, Santiago

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Good hotel to rest while passing through Santiago
Stayed 1 night in Dec 2024

10/10 Excellent

Luz

Stayed 4 nights in Oct 2024

10/10 Excellent

yoansel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Surindra

Liked: Cleanliness, staff & service, property conditions & facilities
Different
Stayed 3 nights in Jan 2025

10/10 Excellent

Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service. Clean place.
Stayed 2 nights in Nov 2024

2/10 Terrible

SANDY

Stayed 6 nights in Dec 2024

8/10 Good

Roselin

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Lurdes

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Near hospital and central
Stayed 1 night in Jan 2025

2/10 Terrible

Lurdes

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Pequeno almoço muito fraco sem alternativa,nao fazem limpeza do quarto se nao pedir mos ,pedi informação na recepção ate agora estou a espera da resposta,de noite cliente gritavam no corredor e nada fizeram,roupa de cama nao muito limpa.hotel bem situado e com um potencial para ser melhor pena nao estar bem gerido
Stayed 1 night in Dec 2024

8/10 Good

norris

Stayed 1 night in Dec 2024

10/10 Excellent

Thanya

Stayed 1 night in Dec 2024

10/10 Excellent

Olga Lidia

Stayed 1 night in Nov 2024

10/10 Excellent

Andre

Business traveler
Liked: Amenities
Great value
Stayed 1 night in Nov 2024

8/10 Good

mildred

Liked: Cleanliness, staff & service, room comfort
The hotel is located in the city center. Great location. Good, clean stay.
Stayed 1 night in Nov 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Palmetto is always enjoyable
Stayed 2 nights in Nov 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Hector

Business traveler
Disliked: Amenities, property conditions & facilities
Hotel no es cómodo ni para pasar una noche. Habitación ruidosa , al estár sobre una vía transitada, no me fue posible dormir en toda la noche por los vehículos. El estacionamiento es en la acera frente al hotel y sobre una calle lateral, es limitado, incómodo e inseguro. No hay ascensor en la propiedad, cerraduras de puertas de habitaciónes no adecuadas para un hotel. Algo positivo incluyen desayuno, y no estuvo mal. El personal te brinda un buen servicio, sin embargo la propiedad no es la adecuada para un hotel.
Stayed 1 night in Nov 2024

8/10 Good

Rafael

Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024