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Matum Hotel & Casino

3.5 star property
Hotel in Santiago de los Caballeros with a casino and a nightclub

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Photo gallery for Matum Hotel & Casino

Outdoor pool
Breakfast, lunch, dinner served; international cuisine
Reception
Front of property
Meeting facility

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Av. Las Carreras 1, Santiago de los Caballeros, Santiago
  • Place, Monument to the Heroes of the Restoration
    ‪6 min walk‬
  • Place, Bella Terra Mall
    ‪15 min walk‬
  • Place, Catedral de Santiago
    ‪3 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Room

Executive Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Presidential Suite

  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

Deluxe Double Room, Smoking, Balcony

  • City view
  • Sleeps 3
  • 2 Queen Beds

About the neighborhood

Santiago de los Caballeros

Matum Hotel & Casino places you next to Gran Teatro Del Cibao and within a 10-minute walk of Monument to the Heroes of the Restoration. This 3.5-star hotel has 41 rooms and welcomes guests with a restaurant, a casino, and an outdoor pool.

What's nearby

  • Monument to the Heroes of the Restoration - 6 min walk - 0.3 miles
  • Bella Terra Mall - 15 min walk - 0.8 miles
  • Ágora Santiago Center - 15 min walk - 0.8 miles
  • Casino Gran Almirante - 2 min drive - 1.3 miles
  • Catedral de Santiago - 3 min drive - 1.4 miles

Getting around

  • Cibao Intl. Airport (STI) - 18 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬10 min walk
  • ‪Amigos 24 Horas - ‬12 min walk
  • ‪El Parrillon Monumental - ‬11 min walk
  • ‪Kukaramacara - ‬8 min walk
  • ‪El Tablón Latino - ‬6 min walk

About this property

Matum Hotel & Casino

Hotel in Santiago de los Caballeros with a casino and a nightclub
Matum Hotel & Casino features a casino, a nightclub, and an outdoor pool. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 20 per room roundtrip. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a children's pool, a gym, and free WiFi in public areas.
Guests can expect to find free WiFi and TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Minibars, free local calls, and safes are also standard. Limited housekeeping is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Casino
  • Children's pool
  • Gym
  • Nightclub
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Chef service
  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20 per room (roundtrip)
  • An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

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Matum Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

Are free cancellation options available at Matum Hotel & Casino?

Matum Hotel & Casino provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Matum Hotel & Casino?

As of Jan 1, 2026, prices found for a 1-night stay for 2 adults at Matum Hotel & Casino on Jan 11, 2026 start from $41.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Matum Hotel & Casino?

This hotel in Santiago de los Caballeros is within a 10-minute walk of Monument to the Heroes of the Restoration and Gran Teatro Del Cibao. You'll also find Catedral de Santiago and Casino Gran Almirante within a short drive.

Is there parking available at Matum Hotel & Casino?

No, this hotel doesn't offer parking.

Does Matum Hotel & Casino have a casino at the property?

Yes, Matum Hotel & Casino has a casino.

Will I find an indoor pool at Matum Hotel & Casino?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Matum Hotel & Casino a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages and access to a chef as well as an outdoor pool.

Are there hot tubs at Matum Hotel & Casino?

No, this hotel doesn't have a spa tub.

Does Matum Hotel & Casino have a restaurant that serves breakfast?

Yes, Matum Hotel & Casino serves breakfast for a surcharge from its restaurant.

Will Matum Hotel & Casino allow pets to stay for free?

No, pets aren't allowed at Matum Hotel & Casino.

Are there connecting rooms at Matum Hotel & Casino?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Matum Hotel & Casino?

The closest major airport to Matum Hotel & Casino is Cibao Intl. Airport (STI), which is 9.4 mi away (18 minutes by car). Another top airport is Gregorio Luperon Intl. Airport (POP), which is around 22.6 mi away.

Are there rooms with balconies at Matum Hotel & Casino?

Yes, some guestrooms at Matum Hotel & Casino offer a balcony and may feature city views.

Does Matum Hotel & Casino have a wedding venue?

Take advantage of the wedding venue at Matum Hotel & Casino if you plan to say "I do" during your trip.

Matum Hotel & Casino Reviews

Reviews

6.8
Rating 10 - Excellent. 213 out of 799 reviews
Rating 8 - Good. 194 out of 799 reviews
Rating 6 - Okay. 163 out of 799 reviews
Rating 4 - Poor. 97 out of 799 reviews
Rating 2 - Terrible. 132 out of 799 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Alice, JONESBOROUGH

Stayed 4 nights in Sep 2025

8/10 Good

Luis Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Julio

Stayed 1 night in Sep 2025

2/10 Terrible

Anixy

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Saad

Stayed 1 night in Aug 2025

2/10 Terrible

Rafael

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
Buffet was very limit to anyone. No buffete but kind of controlled by a person at the moment of serving the food
Stayed 1 night in Jul 2025

8/10 Good

Lesbia

Liked: Cleanliness, property conditions & facilities
It was nice stay, nice view,
Stayed 1 night in May 2025

10/10 Excellent

Emma

Stayed 2 nights in Jul 2025

10/10 Excellent

Reina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness
My main stay when I visit Santiago
Stayed 1 night in Jul 2025

8/10 Good

Robert A.

Liked: Cleanliness, property conditions & facilities
Only problem i had, i slept in late.. At about noon i asked could my bed be made and trash taken out my room.. since the hotel was book the night before the maids were to busy to do the two things asked (make bed and take trash out). It probably would have taken 5 minutes to do..
Stayed 3 nights in Jul 2025

4/10 Poor

Miriam

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Delgy

Disliked: Cleanliness, property conditions & facilities
I did not like the room, it was old and out dated didnt look too clean. The balcony was dirty and looking at the back parking lot and rear of other businesses. I would never go there again!! I would never recommend either!!
Stayed 1 night in Jul 2025

10/10 Excellent

Gwendolyn

Stayed 7 nights in Jun 2025

6/10 Okay

Marina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

myounggi

Stayed 4 nights in Jun 2025

2/10 Terrible

domingo

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom smelled bad. Property looked dated
Stayed 1 night in Jun 2025

4/10 Poor

Kimberly

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Not as advertised. The place is literally falling apart. The casino is closed. There is no restaurant in the hotel. Beds were rock hard. Thumping music from somewhere in the hotel all night. Only nice thing was The front desk staff were nice and arranged a cab to the airport as there is no shuttle. Thankfully only stayed one night. Will not return.
Stayed 1 night in Jun 2025

10/10 Excellent

Yohy

Stayed 1 night in Jun 2025

6/10 Okay

Yovanny

Traveled with family
Disliked: Amenities
Needs updating Pool área in really bad condition Staff was great Rooms were okay
Stayed 3 nights in May 2025

8/10 Good

Jean

Stayed 1 night in May 2025

4/10 Poor

Anny

Traveled with family
The hotel looks very abandon and old, need to be renovated as soon as possible.
Stayed 1 night in May 2025

4/10 Poor

Anny

Poor service
Stayed 1 night in May 2025

6/10 Okay

quentin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Don't like how the pool close at 6pm
Stayed 2 nights in Apr 2025

10/10 Excellent

Wedler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

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