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Hotel Palacio del Carmen, Autograph Collection

5.0 star property
Luxury hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Palacio del Carmen, Autograph Collection

View from property
Buffet
Minibar, in-room safe, desk, blackout drapes
Meeting facility
Gastropub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Oblatas, s/n, Santiago de Compostela, La Coruna, 15703
  • Place, University of Santiago de Compostela
    ‪3 min walk‬
  • Place, Obradoiro Square
    ‪7 min walk‬
  • Place, Santiago de Compostela Cathedral
    ‪8 min walk‬
  • Airport, Santiago de Compostela (SCQ-Lavacolla)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

8.6 out of 10
Excellent
(10 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Garden View

8.8 out of 10
Excellent
(10 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(25 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Santiago de Compostela

Hotel Palacio del Carmen, Autograph Collection places you within a 10-minute stroll of Santiago de Compostela Cathedral and University of Santiago de Compostela. This 5-star hotel has 74 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • University of Santiago de Compostela - 3 min walk - 0.2 miles
  • Alameda Park - 3 min walk - 0.2 miles
  • Obradoiro Square - 7 min walk - 0.4 miles
  • Santiago de Compostela Cathedral - 8 min walk - 0.5 miles
  • Santiago de Compostela Tourism Office - 10 min walk - 0.6 miles

Getting around

  • Santiago de Compostela Station - 20 min walk
  • Santiago de Compostela (SCQ-Lavacolla) - 27 min drive

Restaurants

  • ‪Hotel Parador de Santiago - Hostal dos Reis Católicos - ‬7 min walk
  • ‪Restaurante Obradoiro - ‬9 min walk
  • ‪Café Tertulia - ‬3 min walk
  • ‪Café Bar Bellavista - ‬6 min walk
  • ‪Restaurante Santa Isabel - ‬7 min walk

About this property

Hotel Palacio del Carmen, Autograph Collection

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
Guests staying at Hotel Palacio del Carmen, Autograph Collection enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include meeting rooms, a business center, and free newspapers.
Guests can expect to find WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries. Minibars, safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: WiFi (EUR 12 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Lounge
  • El Camelio Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Fee for in-room wireless internet: EUR 12.00 per stay (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

AC Carmen
AC Palacio Carmen
AC Palacio Carmen Autograph Collection
AC Palacio Carmen Autograph Collection Hotel
AC Palacio Carmen Autograph Collection Santiago de Compostela
Ac Hotel Santiago De Compostela
Ac Hotels Santiago De Compostela
Hotel Palacio Carmen Autograph Collection Santiago de Compostela
Hotel Palacio del Carmen, Autograph Collection Hotel

Frequently asked questions

Is free cancellation available at Hotel Palacio del Carmen, Autograph Collection?

Hotel Palacio del Carmen, Autograph Collection offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Palacio del Carmen, Autograph Collection?

As of Dec 27, 2025, prices found for a 1-night stay for 2 adults at Hotel Palacio del Carmen, Autograph Collection on Jan 1, 2026 start from $137.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Palacio del Carmen, Autograph Collection?

This hotel in Santiago de Compostela is within a 10-minute walk of Santiago de Compostela Cathedral, Alameda Park, and Obradoiro Square. You'll also find San Martino Pinario Monastery and Santiago de Compostela Cathedral Museum less than a mile away.

Is there parking available at Hotel Palacio del Carmen, Autograph Collection?

Yes, covered self parking is offered for free at the hotel.

Does Hotel Palacio del Carmen, Autograph Collection include a casino?

No, Hotel Palacio del Carmen, Autograph Collection doesn't have a casino.

Is there an indoor pool at Hotel Palacio del Carmen, Autograph Collection?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Palacio del Carmen, Autograph Collection a good place to stay for couples?

This boutique hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel Palacio del Carmen, Autograph Collection?

No, there isn't a spa tub at this hotel.

Does Hotel Palacio del Carmen, Autograph Collection feature a restaurant that includes a breakfast menu?

Yes, Hotel Palacio del Carmen, Autograph Collection serves buffet breakfast for a surcharge each morning at El Camelio Restaurant.

Does Hotel Palacio del Carmen, Autograph Collection allow pets to stay free of charge?

No, pets aren't allowed at Hotel Palacio del Carmen, Autograph Collection.

Does Hotel Palacio del Carmen, Autograph Collection have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Palacio del Carmen, Autograph Collection?

The closest major airport to Hotel Palacio del Carmen, Autograph Collection is Santiago de Compostela (SCQ-Lavacolla), which is 10.4 mi away (27 minutes by car).

Are there rooms with balconies at Hotel Palacio del Carmen, Autograph Collection?

No, you won't find guestrooms with balconies at Hotel Palacio del Carmen, Autograph Collection.

Does Hotel Palacio del Carmen, Autograph Collection have a wedding venue on site?

There are wedding services available at Hotel Palacio del Carmen, Autograph Collection if that's in your vacation plans.

Hotel Palacio del Carmen, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 327 out of 503 reviews
Rating 8 - Good. 130 out of 503 reviews
Rating 6 - Okay. 26 out of 503 reviews
Rating 4 - Poor. 16 out of 503 reviews
Rating 2 - Terrible. 4 out of 503 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mr S M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly staff, food was good and so was the room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Alberto López

Traveled with group
Overpriced; got mixed feelings on quality of staff's attention. My room was not made / cleaned for two days, first day was my fault, as I left the do not disturbed sign by mistake, but second day I made sure not to leave it, left at 9 am and came back 10 pm just to find my room exactly the same. A/C did not work well, had to open the three windows wide open. Room is noisy, wood floor, and I can tell staff cleans the rooms as the first day I stayed long in the morning I could hear the cleaning staff moving beds and stuff on the room above me. Our group booked three rooms, two of my friends got a courtesy Santiago cake on their rooms, which the Hotel if famous for, I did not really care about it, but when we were going out and passed by the front desk I told them that I did not get any, as a joke, and they apologized and said they were sending some so I would hae it by my return. Got to the room at night, nothing, this is what bothered me, the failure to make it right. Breakfast was very good, and restaurant and bar staff were very cordial and attentive. Bed was comfortable, bedsheets clean and relatively new. Plenty of hot water, boiling if you like, this is a plus. For what I paid, I did not feel the hotel was worth it, I have stayed in better places for less $. Not what you expect from an AC by Marriott hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel near Santiago's attractions. Staff was very helpful with retrieving taxis throughout stay. Use of Keurig (only with an upgraded room apparently, otherwise there's coffee service in the lobby) was nice though we could have used a kettle as well (or in lieu of). The room was very well appointed with nice touches with two doors overlooking the garden. The small metal light next to bed runs very hot (I burnt my finger) so be careful not to touch it directly to move it around (there's a small metal attachment on the lamp I didn't see in time), but even still keep children completely away from it (imo).
Stayed 2 nights in Aug 2025

4/10 Poor

DAVID

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

The pictures of the hotel do not reflect the reality. The rooms are dark and not pleasant. No shower cunicle as shower is in bath. Breakfast was o.k. nothing special. No help with cases or luggage. The man behind the desk was very helpful and very pleasant..
Stayed 1 night in Aug 2025

10/10 Excellent

antonio

Stayed 2 nights in Jul 2025

8/10 Good

Elsa

Liked: Cleanliness

Great location

Beautiful hotel in a great location, just a short walk to the cathedral. The staff was friendly and welcoming. The room was charming, though the bed was a bit uncomfortable and it felt a little humid. Aside from that, everything else was great and I really enjoyed my stay.
Stayed 1 night in Jul 2025

8/10 Good

Nikole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was great. The only issue was that there was no coffee provided in the room
Stayed 2 nights in Jul 2025

8/10 Good

JUAN, MIAMI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too expensive for what it is. Overall had a great stay.
Stayed 4 nights in Jun 2025

8/10 Good

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good location. About 10 mins walking to the Santiago church. Staff was friendly and nice. Room was spacious. Parking in property is included.
Stayed 2 nights in Jul 2025

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Jake

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Room wasn’t available straight away even though we arrived after 3pm. Dusty rooms, dark, hair in bathtub, came back to the room to find a bug crawling in my suitcase. Just didn’t feel like a 5 star establishment. Terrible nights sleep, the noise from 5am was awful, furniture dragging, things being dropped, no soundproofing, heavy footed people upstairs. Away for 2 weeks driving across northern Spain, here for just one night and this was the most expensive per night, by far the worst. We had a small car so parking was easy, just be wary it gets busy and many people have big cars so it can be tight squeeze.
Stayed 1 night in Jul 2025

10/10 Excellent

Arfon

Liked: Cleanliness, staff & service
Very helpful at check-in. Room was a good size, a/c worked well and plenty of light in the bathroom. Complementary water was a nice touch. Mattress on bed was very comfortable but the bed frame squeaked when either of us turned over, my only criticism, better bed frames needed. Breakfast was OK, warm food tended to be a bit tepid and scrambled eggs had a hard top on them due to standing under a heat lamp for too long. Nice swimming pool although I didn’t use it Overall a very comfortable pleasant stay. Thank you.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
Stayed 1 night in Jun 2025

6/10 Okay

David

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious room with a soaking tub. Just what I needed after walking the Camino. Awesome breakfast too.
Stayed 1 night in May 2025

10/10 Excellent

Sean

Traveled with family
Liked: Amenities
Great place. Close to Cathedral.
Stayed 4 nights in May 2025

10/10 Excellent

Aile

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

6/10 Okay

Barbara

Liked: Cleanliness, property conditions & facilities

Too much money for nothing special

The hotel was ok but for $400/night we expected more. Rooms were small & beds were queen size. Breakfast was the highlight and servers in the dining room were very nice. People at the front desk.- some were nice, and others had an attitude so not so muc. They weren’t able to provide a lot of information or suggestions of what to do and where to go. Bellman was very nice.
Stayed 2 nights in May 2025

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming with beautiful garden at a quiet edge of Santiago. Would come again
Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas gracias por sus atenciones, la propiedad es muy bonita.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a brilliant location. 5 mins walk to heart of Santiago
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2025

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