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Soho Boutique Palacio de Pombo

3.0 star property
Hotel with a coffee shop, a short walk to Santander Ferry Terminal

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Photo gallery for Soho Boutique Palacio de Pombo

Lounge
Daily buffet breakfast (EUR 15 per person)
Exterior
Lounge
Reception

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Pet friendly
  • Laundry
  • Breakfast available
  • Housekeeping

Explore the area

Map
CALLE MARCELINO SANZ DE SAUTUOLA, 2, Santander, 39003
  • Banco Santander
    ‪2 min walk‬
  • Santander Cathedral
    ‪5 min walk‬
  • Santander Ferry Terminal
    ‪6 min walk‬
  • Santander (SDR)
    ‪9 min drive‬

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Room options

View all photos for Double Room

Double Room | 1 bedroom, minibar, in-room safe, desk

Double Room

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, desk

Triple Room

  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Santander

Located in Santander City Centre, Soho Boutique Palacio de Pombo is next to Casa Pombo and Mercado del Este. The 64 rooms at this 3-star hotel include minibars, coffee makers, and travel cribs.

What's nearby

  • Banco Santander - 2 min walk - 0.1 miles
  • Santander Cathedral - 5 min walk - 0.3 miles
  • Mercado La Esperanza - 6 min walk - 0.4 miles
  • Santander Ferry Terminal - 6 min walk - 0.4 miles
  • Palacio de la Magdalena - 8 min drive - 2.4 miles

Getting around

  • Santander (YJL-Santander Train Station) - 11 min walk
  • Santander (SDR) - 19 min drive

Restaurants

  • ‪Mercado del Este - ‬1 min walk
  • ‪La Casa del Indiano - ‬2 min walk
  • ‪Blues Cañadio-santander - ‬3 min walk
  • ‪Santa & Co - ‬1 min walk
  • ‪Café de Pombo - ‬2 min walk

About this property

Soho Boutique Palacio de Pombo

Hotel with a coffee shop, a short walk to Santander Ferry Terminal
Soho Boutique Palacio de Pombo features free WiFi in public areas and a reception hall. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. This smoke-free hotel also has a communal living room.
Guests can stay connected with free WiFi. Minibars, coffee makers, and hair dryers are also available.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:30 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A coffee shop/cafe

Family friendly

  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per day, plus a one-time cleaning fee of EUR 20
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 50 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Pet fee: EUR 10 per pet, per day plus EUR 20 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Soho Palacio Pombo Santander
Soho Boutique Palacio de Pombo Hotel
Soho Boutique Palacio de Pombo Santander
Soho Boutique Palacio de Pombo Hotel Santander

Frequently asked questions

Is a free cancellation option available at Soho Boutique Palacio de Pombo ?

Soho Boutique Palacio de Pombo provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do around Soho Boutique Palacio de Pombo ?

This hotel is situated in Santander City Centre, just steps from Casa Pombo and Mercado del Este, and within a short walk of Santander Ferry Terminal. You'll also find Centro Botín and Bay of Biscay less than a mile away.

Is there parking available at Soho Boutique Palacio de Pombo ?

No, this hotel doesn't offer parking.

Does Soho Boutique Palacio de Pombo feature a casino?

No, Soho Boutique Palacio de Pombo doesn't have a casino.

Will I find an indoor pool at Soho Boutique Palacio de Pombo ?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Soho Boutique Palacio de Pombo ?

Couples staying at this hotel will appreciate amenities like a minibar as well as a café and concierge services.

Does Soho Boutique Palacio de Pombo have a hot tub?

No, this hotel doesn't have a spa tub.

Does Soho Boutique Palacio de Pombo feature a restaurant that includes a breakfast menu?

Yes, Soho Boutique Palacio de Pombo serves buffet breakfast each morning for a surcharge from its cafe.

Will Soho Boutique Palacio de Pombo allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Soho Boutique Palacio de Pombo for a fee of EUR 10 per pet, per day.

Are there connecting rooms at Soho Boutique Palacio de Pombo ?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Soho Boutique Palacio de Pombo ?

The closest major airport to Soho Boutique Palacio de Pombo is Santander (SDR), which is 4.9 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Soho Boutique Palacio de Pombo ?

No, you won't find guestrooms with balconies at Soho Boutique Palacio de Pombo .

Soho Boutique Palacio de Pombo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 21 out of 40 reviews
Rating 8 - Good. 13 out of 40 reviews
Rating 6 - Okay. 3 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 2 out of 40 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

SUKHJIT

Traveled with partner
Liked: Staff & service
The reception staff are great, friendly and efficient. The communal spaces are tired and need decorating or at least a deep clean. Our room was lovely and big and relatively newly renovated, again attention to detail on repairs/deep cleaning is needed. Great location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in great hotel in santander

Great location dog friendly but don’t have bowls or beds Paid parking available nearby Stored our bikes for us
Stayed 2 nights in Apr 2025

6/10 Okay

Tarsha

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The hotel’s location is unbeatable, right in the city center. While there’s no parking, I expected this and rented a spot nearby. I traveled with my dog and enjoyed walking him in nearby garden areas. Breakfast was lovely, with a beautiful setting and friendly staff. The cleaning staff were also great—happy to clean while I walked my dog. However, our stay wasn’t perfect. A guest next door flooded their room, and we were woken early to check ours. While I understand the situation, I was disappointed by the lack of empathy from the staff. Despite the significant disruption—especially with our dog in the room—we were not offered any alternative arrangements, just a few towels placed down. The constant coming and going of police, maintenance, and cleaning staff made it even more stressful. Another issue arose when I asked reception to notify cleaning staff to tidy our room while I was out. Two hours later, they hadn’t been informed, and reception unfairly blamed the cleaners. The room was very small for the price, and the bed wasn’t up to four-star standards. Despite these issues, the exceptional location made up for a lot.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent standard of hotel for the price!
Stayed 2 nights in Feb 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santander weekend

Great location, easy parking but expensive, polite, not boutique in any way but nice hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and room space
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, room a little small
Stayed 1 night in Oct 2024

10/10 Excellent

greig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property which looks brand newly renovated. Unfortunately there is a huge renovation project next door which means constant noise during the day but once this is sorted the location is ideal in the centre of a beautiful small city
Stayed 2 nights in Oct 2024

10/10 Excellent

Pablo, Santo Domingo

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay, really helpful reception on arrival, beautiful room and immaculate. Couldn’t fault. Would definitely recommend. Great location if you want to be in and amongst city life and have everything on your doorstep.
Stayed 2 nights in Oct 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities

Nice location

The hotel was nice . Lovely decor . The bed looked great but unfortunately it was not that comfortable. Great location for shops & restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel, fantastic old building with a lot of character. Rooms are basic but it was very quiet and I had a great sleep. The staff were very polite and helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Thomas

Stayed 1 night in Apr 2025

6/10 Okay

Mauricio

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Mujer mayor en recepción con trato muy grosero

El hotel súper bonito ! Solo que el trato de una señora mayor en la recepción fue grosero y con poco sentido de servicio! Creo que gente como ella no debería de participar en un hotel tan bonito porque su actitud no es de servicio y hace que la experiencia en su hotel no sea agradable…
Stayed 1 night in Apr 2025

10/10 Excellent

Leire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

Hotel céntrico y con encanto en edificio modernista preciosamente reformado, respetando la estructura y belleza de los detalles antiguos. El personal muy amable y la habitación cómoda y limpia.
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Stayed 4 nights in Apr 2025

10/10 Excellent

Lasse

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Friendly staff

Vert friendly staff, helt with differens things and breakfast was very nice. Will stay there next time I am in Santander again.
Stayed 2 nights in Mar 2025

8/10 Good

Gunnar

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Todo estuvo muy bien, el hotel tiene una buena ubicación, las instalaciones están en buen estado, las habitaciones cómodas, limpias y en buenas condiciones. El personal muy amable. El buffet de desayuno bastante Variado. Un detalle que me gustó mucho es que las habitaciones tienen una máquina de café con Varias cápsulas de cortesía. Realmente recomendable!!
Stayed 2 nights in Feb 2025

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

marie-pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

À bientôt !

Très bel établissement, parfaitement placé avec un parking juste à côté. Petit déjeuner très varié. Personnel très sympathique.
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Conchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

ALVARO F

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024