Hotel Santa Marta Real

3.0 star property
Art Deco Santa Marta hotel connected to a shopping center, steps from Tairona Gold Museum

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Photo gallery for Hotel Santa Marta Real

Interior detail
Interior detail
Standard Double Room | Minibar, in-room safe, desk, blackout drapes
Interior detail
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Calle 12 No. 2-38, Santa Marta, Magdalena, 470004
  • Place, Parque de los Novios
    ‪4 min walk‬
  • Place, Santa Marta Cathedral
    ‪5 min walk‬
  • Place, Santa Marta Beach
    ‪6 min walk‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪24 min drive‬

Room options

Standard Double Room

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Double Room Single Use

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

Standard Triple Room

  • 183 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Deluxe Double Room, 1 King Bed

  • 230 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Santa Marta

Located in Historic Center, Hotel Santa Marta Real is next to popular attractions like Tairona Gold Museum and Customs House. This 32-room, 3-star hotel has free in-room WiFi along with free self parking and a rooftop terrace. Centrally located in Santa Marta, the hotel is connected to a shopping center and also a short walk from Simón Bolivar Park and Santa Marta Cathedral.

What's nearby

  • Customs House - 1 min walk - 0.1 miles
  • Simón Bolivar Park - 1 min walk - 0.1 miles
  • Parque de los Novios - 4 min walk - 0.3 miles
  • Santa Marta Cathedral - 5 min walk - 0.3 miles
  • Santa Marta Beach - 6 min walk - 0.4 miles

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 15 min drive

Restaurants

  • ‪Brisa Loca - ‬3 min walk
  • ‪Agua De Rio - ‬5 min walk
  • ‪La Muzzería - ‬4 min walk
  • ‪LamArt - ‬4 min walk
  • ‪La Herradura Gourmet - ‬4 min walk

About this property

Hotel Santa Marta Real

Art Deco Santa Marta hotel connected to a shopping center, steps from Tairona Gold Museum
Guests of Hotel Santa Marta Real enjoy a rooftop terrace, free WiFi in public areas, and conference space. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for COP 30000 per vehicle roundtrip. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. Additional amenities include a 24-hour business center, a computer station, and a terrace.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Minibars, free local calls, and ceiling fans are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • On the bay
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2010

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: COP 30000 per vehicle (roundtrip)
  • Airport shuttle fee per child: COP 25000 (roundtrip), (from 5 to 11 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: 1 PM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts major credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • No cribs or infant beds are available.

Property is also known as

Hotel Santa Marta Real
Santa Marta Real
Hotel Santa Marta Real Hotel
Hotel Santa Marta Real Santa Marta
Hotel Santa Marta Real Hotel Santa Marta

Frequently asked questions

Are free cancellation options available at Hotel Santa Marta Real?

Hotel Santa Marta Real provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What's there to do within easy reach of Hotel Santa Marta Real?

This hotel is situated in Historic Center, just steps from Santa Marta Bay and Mayorship of Santa Marta, and within a short walk of Santa Marta Beach. You'll also find Parque de los Novios and Marina Santa Marta less than a mile away.

Will I be able to park at Hotel Santa Marta Real?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Santa Marta Real include a casino on the premises?

No, Hotel Santa Marta Real doesn't have a casino.

Will I find an indoor pool at Hotel Santa Marta Real?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Santa Marta Real?

Couples staying at this hotel will appreciate amenities like a minibar and a turndown service as well as a bar.

Are there hot tubs at Hotel Santa Marta Real?

No, there isn't a spa tub at this hotel.

Does Hotel Santa Marta Real feature a restaurant that includes a breakfast menu?

Yes, Hotel Santa Marta Real serves free full breakfasts each morning from its restaurant.

Will Hotel Santa Marta Real allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Santa Marta Real.

Does Hotel Santa Marta Real have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Santa Marta Real?

The closest major airport to Hotel Santa Marta Real is Santa Marta (SMR-Simon Bolivar), which is 10.6 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Hotel Santa Marta Real?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea or city views.

Hotel Santa Marta Real Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 32 reviews
Rating 8 - Good. 9 out of 32 reviews
Rating 6 - Okay. 5 out of 32 reviews
Rating 4 - Poor. 2 out of 32 reviews
Rating 2 - Terrible. 5 out of 32 reviews

7.8/10

Cleanliness

7.0/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

martin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for my son. It was one off the bolt available properties for the night of November 14. I paid for it and received notification of the reservation. When my son showed up they had no rooms! He showed them the reservation and they did not let him stay. It was nightfall and he had no place to go putting him in a very real sense of danger. We had to scramble long distance to find him a spot at the Marriott and pay 275$ so that we could be sure he was safe and would not get attacked during the night. Horrible experience with Expedia.
Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveler

Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Emerson , Atlanta. Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the beach. And restaurants

Nice personal whit big smile and very friendly.close to the beach and tours to Tayrona National Park... the prices ok

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service disappointing

Shocking! Booked it and after a long journey they decided they were full booked with no apology

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Nice hotel but It so clouse to prostitute zone. Bad. Very bad.

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good amenities but bad location

Overall good experience. Check-in process took forever but other than that it's a good place to stay. Street is not very pleasant to walk on and if you are arriving late it feels a little sketchy. Construction next door and very smelly. I would take a cab to the door. Good breakfast on the roof, very friendly personal but no English at all. Get you google translator ready if want to ask any questions.

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pablo, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good price

Cool

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

I like fancy

Clean, safe, friendly and good location. Friendly staff able to accommodate reasonable requests.

4/10 Poor

martinez, miami

Disliked: Staff & service, property conditions & facilities, room comfort

over price

the location is horrible, the hotel is over price.

6/10 Okay

Anthony, New York

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good, it has A/C

Overall is was not bad. Compared to the other hotels in the area, you can get cheaper, but this hotel had A/C and it's very hot there....you will regret it...The rooms were clean and modern looking...The only con is that this hotel needs window blinds. From the bathroom I could see the window of the people staying above and to the right of us and the bothroom window of the people across. Also, I could see the roof where they served breakfast...It was uncomfortable using the bathroom because I know if I can see the window/roof, that means they can see me, and the window was very large. Do not take advice from the English speaker, she is a constant source of wrong information. We asked for late checkout, and the english speaker told us it would be 15% of the standard room rate of $100 we paid a night. We asked her twice just to make sure. When we checked out, another receptionist was there and we were charged 50% of the room rate for checking out 4 hours late. If I had known that I would have checked out on time. I was very upset....In addition, the english speaker gave us bad directions all the time....She is at the front desk most of the time...

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing time at santa marta real

Went on a trip to santa marta hotel with a group of friends. The decor and condition of the hotel were awesome. I loved the free breakfast every morning . The staff was very helpful in any questions I had or giving me great recommendations of places to visit. Loved the rooftop and the hotel .

2/10 Terrible

Andres Javier

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel llevaba cerrado 1 año, increíble que expedia siga permitiendo hacer reservas. No se hacen una idea de el trastorno que esto ocasiona cuando llegas a una ciudad de vacaciones y te encuentras que pagaste un hotel que no esta en servicio. Increible
Stayed 2 nights in Nov 2021

8/10 Good

Sara cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Éxcelente lugar¡

Stayed 2 nights in Dec 2019

4/10 Poor

Julio

Disliked: Cleanliness, room comfort
El lugar donde está ubicado no es bonito
Stayed 1 night in Dec 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos acogieron de maravilla al llegar,personal súper amable,todo muy limpio y la cama muy cómoda
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Viejas las instalaciones

Bien
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En general muy bueno!!

El hotel en general es muy bueno, lo único incomodo es la calle donde esta ubicado es poco transitada y después de las 10 pm da la sensación de ser inseguro por la chicas de la vida alegre que se hacen en las esquinas, por lo que toca llegar en taxi después de esta hora.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Calm and quit

We stayed here for two nights. We're quite lucky to have a room that was facing the yard so it was quit.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen lugar

Excelente.

6/10 Okay

Carlos

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Karina jhovana, cali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atencion Perfecta

La atención de todo el personal del hotel fue excelente, la comida, la limpieza y sobretodo la tranquilidad. Lo único feo es el sitio donde esta ubicado después de las 7 pm es muy peligroso andar por las calles, hay muchos gamines y mujeres de la vida alegre.