Best Western Plus Santa Marta Hotel

3.5 star property
VIP Access

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Photo gallery for Best Western Plus Santa Marta Hotel

Terrace/patio
View from property
Poolside bar
Free daily buffet breakfast
A modern hotel with a prominent glass facade, multiple floors, and a central entrance with steps.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Calle 24 No 3-65, Santa Marta, 470004
  • Place, Parque de los Novios
    ‪6 min walk‬
  • Place, Santa Marta Beach
    ‪6 min walk‬
  • Place, Marina Santa Marta
    ‪6 min walk‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

2 Single Beds, Air-Conditioned Non-Smoking

  • Sleeps 2
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • Partial ocean view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Standard Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Suite, 1 King Bed, Non Smoking (Living Room)

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard King Room - Non-Smoking

  • Sleeps 3
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • Free WiFi

About the neighborhood

Santa Marta

Located in Los Cocos within a 5-minute walk of Parque de los Novios, Best Western Plus Santa Marta Hotel is within a 15-minute stroll of Santa Marta Beach. This 126-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Santa Marta Bay - 5 min walk - 0.3 miles
  • Parque de los Novios - 6 min walk - 0.4 miles
  • Santa Marta Beach - 6 min walk - 0.4 miles
  • Marina Santa Marta - 6 min walk - 0.4 miles
  • Santa Marta Cathedral - 9 min walk - 0.5 miles

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 26 min drive

Restaurants

  • ‪Tarjeta Roja - ‬4 min walk
  • ‪La Sartén Dorada Restaurante y Parrilla - ‬5 min walk
  • ‪Juan Valdez Las Olas - ‬3 min walk
  • ‪Punto Heineken - ‬4 min walk
  • ‪La Gran Muralla - ‬4 min walk

About this property

Best Western Plus Santa Marta Hotel

At Best Western Plus Santa Marta Hotel, guests enjoy features like an outdoor pool, a gym, and a rooftop terrace. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for COP 65000 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other amenities include minibars, espresso makers, and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Ribbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 409 square feet of conference space

Outdoors

  • In a regional park
  • On the boardwalk/promenade
  • Pool loungers
  • Rooftop terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Tile flooring in room

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for COP 60000.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: COP 65000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: COP 60000.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Best Western Plus Santa Marta
Best Western Plus Santa Marta
Best Western Plus Santa Marta Hotel Hotel
Best Western Plus Santa Marta Hotel Santa Marta
Best Western Plus Santa Marta Hotel Hotel Santa Marta

Frequently asked questions

What can I see near Best Western Plus Santa Marta Hotel?

This hotel is situated in Los Cocos within a 10-minute walk of Santa Marta Beach, Parque de los Novios, and Santa Marta Bay. You'll also find Rodadero Beach and Taganga Beach within a short drive.

How much does it cost to stay at Best Western Plus Santa Marta Hotel?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Santa Marta Hotel on Jul 4, 2026 start from $87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus Santa Marta Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Best Western Plus Santa Marta Hotel?

Spa services at the hotel include mani/pedis.

Does Best Western Plus Santa Marta Hotel have a casino?

No, Best Western Plus Santa Marta Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Plus Santa Marta Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Best Western Plus Santa Marta Hotel?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature a private pool.

Does Best Western Plus Santa Marta Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Santa Marta Hotel have a restaurant with a breakfast menu?

Yes, Best Western Plus Santa Marta Hotel serves free buffet breakfast at Blue Ribbon each morning.

Will Best Western Plus Santa Marta Hotel allow pets to stay for free?

No, pets aren't allowed at Best Western Plus Santa Marta Hotel though service animals are welcome.

Does Best Western Plus Santa Marta Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Best Western Plus Santa Marta Hotel?

The closest major airport to Best Western Plus Santa Marta Hotel is Santa Marta (SMR-Simon Bolivar), which is 9.8 mi away (26 minutes by car).

Can I book a room with a balcony at Best Western Plus Santa Marta Hotel?

No, you won't find guestrooms with balconies at Best Western Plus Santa Marta Hotel.

Does Best Western Plus Santa Marta Hotel have a wedding venue on site?

Take advantage of the wedding venue at Best Western Plus Santa Marta Hotel if you plan to say "I do" during your trip.

Best Western Plus Santa Marta Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 485 out of 765 reviews
Rating 8 - Good. 190 out of 765 reviews
Rating 6 - Okay. 53 out of 765 reviews
Rating 4 - Poor. 14 out of 765 reviews
Rating 2 - Terrible. 23 out of 765 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andre J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay. Love the rooftop and pool
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was well cooked
Stayed 4 nights in Mar 2026
Verified

8/10 Good

wasila

Liked: Cleanliness, property conditions & facilities
The room was spotless and the staff was very kind
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Cira

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the hotel was perfect
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and property :)
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Rhonda

No airport shuttle as indicated on Expedia. Restaurant is terrible in terms of service and food. Rooms are clean, pool area beautiful
Stayed 11 nights in Feb 2026
Verified

8/10 Good

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, especially Paula, Maria and the girl with the curly hair (sorry didn’t get your name) at the front desk. Hotel isn’t located in the best area, but ok walking during the daylight. Could definately use more variety at breakfast and more pool loungers. Cleaning staff do a great job, keep everything spotless.
Stayed 17 nights in Feb 2026
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

fredy

Liked: Cleanliness, amenities, property conditions & facilities
Excelente.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Claudia Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, Laura the front desk was very friendly.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

carl

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

MARIA INES

Liked: Cleanliness, amenities, property conditions & facilities
The room is spotless. The staff is very courteous
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Updated rooms
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay all around, good staff.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Ricardo Andrei Cancelada

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Marianela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Great option to stay in Santa Marta
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Gustavo Adolfo

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Delicious. I like it was american style but I would kindly recommend a variety of local fresh fried treats. Like mini empanadas, arepas.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly kind and truly does their best to resolve any issues. I’d like to give special shoutouts to Paula at the front desk, Gilma at the restaurant, and Liceth from the housekeeping team.
Stayed 18 nights in Dec 2025
Verified

10/10 Excellent

Wilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay love it, personnel that work at hotel lovely set of people.
Stayed 13 nights in Mar 2025
Verified

10/10 Excellent

Bjørn Kåre

Liked: Cleanliness, staff & service, amenities
Very nice hotel close to the main area😊 Nice staff, quiet in room at night. I came early, but got a towel so I could use the swimming pool on top flioor while waiting😄
Stayed 1 night in Dec 2025
Verified

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean, good staff,breakfast and service.
Stayed 5 nights in Apr 2025