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Hotel Canciller

3.5 star property
Hotel in Santa Cruz with a 24-hour fitness center and a sauna

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Photo gallery for Hotel Canciller

Outdoor pool
44-inch flat-screen TV with cable channels, TV
Premium bedding, minibar, in-room safe, desk
Reception
Standard Apartment, Multiple Beds | Private kitchen | Fridge

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle Ayacucho No. 220, Casco Viejo, Santa Cruz
  • Place, San Lorenzo Cathedral
    ‪6 min walk‬
  • Place, Plaza 24 de Septiembre
    ‪6 min walk‬
  • Place, La Recova Artisan Walk
    ‪6 min walk‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Double Room Single Use, Non Smoking, Garden View

Standard Double Room Single Use, Non Smoking, Garden View | Premium bedding, minibar, in-room safe, desk

Standard Double Room Single Use, Non Smoking, Garden View

  • 161 sq ft
  • 8 bedrooms
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Terrace/patio

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Suite, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (single use)

Premium bedding, minibar, in-room safe, desk

Junior Suite (single use)

  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Double Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, in-room safe, desk

Standard Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Apartment, Multiple Beds

Premium bedding, minibar, in-room safe, desk

Standard Apartment, Multiple Beds

  • 248 sq ft
  • Sleeps 5
  • 2 Double Beds and 3 Twin Beds

View all photos for Single Room Standard

Premium bedding, minibar, in-room safe, desk

Single Room Standard

  • 215 sq ft
  • Sleeps 1

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, desk

Double Room Standard

  • 215 sq ft
  • Sleeps 2

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About the neighborhood

Santa Cruz

Hotel Canciller places you next to Guarani Nandereko Nomai Art and Culture Center and within a 5-minute walk of Casa Municipal de Cultura Raúl Otero Reiche. This 42-room, 3.5-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free self parking.

What's nearby

  • San Lorenzo Cathedral - 6 min walk - 0.4 miles
  • Sacred Art Museum - 6 min walk - 0.4 miles
  • Plaza 24 de Septiembre - 6 min walk - 0.4 miles
  • La Recova Artisan Walk - 6 min walk - 0.4 miles
  • Ramon Tahuichi Aguilera Stadium - 19 min walk - 1.0 mile

Getting around

  • Santa Cruz de la Sierra Station - 11 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 28 min drive

Restaurants

  • ‪La Barca - ‬4 min walk
  • ‪Marguerita Pizza - ‬5 min walk
  • ‪Dumbo - ‬2 min walk
  • ‪DUDA - ‬5 min walk
  • ‪La Esquina Del Pescado - ‬5 min walk

About this property

Hotel Canciller

Hotel in Santa Cruz with a 24-hour fitness center and a sauna
Guests of Hotel Canciller have access to an outdoor pool, a 24-hour gym, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 14.00 per vehicle roundtrip. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Guests can expect to find 44-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include balconies or patios, dining areas, and sitting areas.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 6 to 7 for adults and USD 4 to 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 6 to 7 for adults, and USD 4 to 5 for children
  • Airport shuttle fee: USD 14.00 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1:00 PM—-12:30 AM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

El Canciller Hotel SANTA CRUZ DE LA SIERRA
El Canciller SANTA CRUZ DE LA SIERRA
Hotel Canciller Santa Cruz
Canciller Santa Cruz
Canciller Hotel Santa Cruz
Hotel Canciller Hotel
Hotel Canciller Santa Cruz
Hotel Canciller Hotel Santa Cruz

Frequently asked questions

What's there to do within easy reach of Hotel Canciller?

Located steps from Guarani Nandereko Nomai Art and Culture Center, this hotel is in Santa Cruz, and within a 10-minute walk of Plaza 24 de Septiembre and La Recova Artisan Walk. You'll also find Artecampo and Ethno-folkloric Museum less than a mile away.

Will I be able to park at Hotel Canciller?

Yes, self parking is offered for free at the hotel.

Does Hotel Canciller feature a casino on the premises?

No, Hotel Canciller doesn't have a casino.

Will I find an indoor pool at Hotel Canciller?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hotel Canciller?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel Canciller?

No, but this hotel does have a sauna.

Does Hotel Canciller have a restaurant that serves breakfast?

Yes, Hotel Canciller serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Canciller allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Canciller.

Are there connecting rooms at Hotel Canciller?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Canciller?

The closest major airport to Hotel Canciller is Santa Cruz (VVI-Viru Viru Intl.), which is 10.8 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Hotel Canciller?

Yes, every guestroom at Hotel Canciller comes with a balcony with some featuring garden or city views.

Hotel Canciller Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 3 out of 21 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and the small gym with treadmill, weights, and other equipment was a really nice treat. We had a change of plans and needed our room for one less day than we thought and they were extremely helpful and accommodating. Staff were all incredibly helpful and friendly. They also let us store our bags for almost 24 hours. The only negative was that the room we booked was not ready so they downgraded us to a different one, it was still fine but not what we had been promised on the web booking.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Very nice and polite staff. Close to the central plaza.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was amazing. Right at the heart of the old town. Walkable to the main plaza, and many shops/restaurants around. The hotel was spacious, and the room had lots of space, too. I was given a room facing the street. It was interesting to be able to watch the people, but it was extremely loud (because it was Christmas). Should seek a room in the back if you prefer tranquility.
Stayed 1 night in Dec 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location, very good service, big rooms

I visited a friend in Bolivia and decided to also go to Santa Cruz. It is a nice city, flat, nice weather too. I did enjoy the city for a few days.
Stayed 3 nights in Oct 2018

8/10 Good

paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel for the $$
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived at 3am and they were quick to check me in. Very helpful in helping me obtain a ride to Samaipata The furniture is a bit out dated but location is great. Good breakfast.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really comfortable stay,friendly staff,excellet meal.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Area of Santa Cruz.

Great Area of Santa Cruz. 15 minutes from the airport, close to local restaurants and lifestyle. Very nice hotel!
Stayed 1 night in Mar 2018

2/10 Terrible

Patricia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Estafa! Pague y cuando llegue al hotel mi reservación no estaba y no tenían plazas disponibles
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ナイスな場所にあり、英語話せるスタもいて最高
Stayed 1 night in Jan 2020

2/10 Terrible

Alvaro

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pesimo servicio Ofrecen parqueo llegado el momento no tienen disponibilodad. Ofrecen desayuno gratis una vez que te sirves el desayuno te cobran extra sin informarte el momento de hacer el check inn. Al ingresar al hotel no tuve agua fria 2 horas.
Stayed 1 night in Jan 2020

10/10 Excellent

Jhonny Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención y ubicación

El personal muy atento y amable. Excelente ubicación a dos cuadras de la plaza principal. Las camas bastante cómodas. La habitación amplia y muy bien iluminada.
Stayed 5 nights in Dec 2019

8/10 Good

Iury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención excelente de las personas a cargo de los distintos sectores del hotel
Stayed 4 nights in Jul 2019

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is super friendly
Stayed 2 nights in Jul 2019

6/10 Okay

David

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2019

10/10 Excellent

ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
確か103号室。シャワーが、ほとんど出ないので、部屋を替えてもらいたいと伝えたがダメでした。私の友人がキャンセルしたから空き部屋があるはずなのに。他の友人の部屋は、はあす
Stayed 3 nights in Nov 2018

4/10 Poor

Tom, 日本

Disliked: Cleanliness, property conditions & facilities, room comfort
スタッフは、若い人だが皆丁寧であった。水周りのトラブル(床からの水漏れ)は少し残念でした。朝食が、質素だった。スタッフが、オーダー後に焼いてくれるオムレットが、カリッカリの卵焼きなのが私には快適でした。南米では当たり前かと思いますがペーパーを流さない習慣は滞在3日目にようやくなれました。
Stayed 3 nights in Nov 2018

6/10 Okay

rinsey, 日本

Liked: Cleanliness
4つ星ホテルなのに、フロントでさえも英語が通じないことで困りました。部屋はチキトス地方へ行く前後に宿泊し、予約は2泊とも同じ条件の部屋のはずでしたが違っていました。特に最初に宿泊した時には、予約したランクの部屋をホテルのほうで把握していなく、予約票を見せて部屋を交換してもらいました。 Ｗｉ-Ｆｉは部屋ではつながりにくく、ロビーでの作業になりました。 チェックアウトする日の前日にタクシーの予約をお願いしておきましたが、予約はできていませんでした。 設備は全体はきれいなホテルです。
Stayed 1 night in Jan 2018

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