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Delfines Collection Hotel By Mercure

3.5 star property
Hotel in Santa Cruz with an outdoor pool

Choose dates to view prices

Photo gallery for Delfines Collection Hotel By Mercure

Enjoy breathtaking city views from the infinity pool at Delfines Collection Hotel.
Enjoy a meal under the stars with a cityscape view.
Welcome to the Delfines Collection Hotel, where a comfortable reception area awaits with a central desk and stylish seating.
Relax in a comfortable seating area with three sofas and a coffee table, perfect for unwinding and staying connected with Wi-Fi.
Two double beds with tufted headboards and light fixtures above.

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
Calle Pablo Sanz 29 Equipetrol, Santa Cruz, 0
  • Santa Cruz Zoo
    ‪11 min walk‬
  • Ventura Mall
    ‪12 min walk‬
  • Plaza 24 de Septiembre
    ‪4 min drive‬
  • Santa Cruz (VVI-Viru Viru Intl.)
    ‪20 min drive‬

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Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, soundproofing, free WiFi, bed sheets

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony | Minibar, soundproofing, free WiFi, bed sheets

Standard Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, soundproofing, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, soundproofing, free WiFi, bed sheets

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Santa Cruz

Delfines Collection Hotel By Mercure is a short stroll from Santa Cruz Zoo and Ventura Mall. This 27-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Santa Cruz Zoo - 11 min walk - 0.6 miles
  • Ventura Mall - 12 min walk - 0.7 miles
  • Plaza 24 de Septiembre - 4 min drive - 2.2 miles
  • San Lorenzo Cathedral - 5 min drive - 2.4 miles
  • Guembe Biocenter - 11 min drive - 4.9 miles

Getting around

  • Santa Cruz de la Sierra Station - 16 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 25 min drive

Restaurants

  • ‪Açaí Bar Superfood - ‬4 min walk
  • ‪La Terraza - ‬5 min walk
  • ‪L'arôme - ‬4 min walk
  • ‪Typica Café Tostaduría - ‬9 min walk
  • ‪PANPINO (Isuto) - ‬10 min walk

About this property

Delfines Collection Hotel By Mercure

Hotel in Santa Cruz with an outdoor pool
An outdoor pool and free WiFi in public areas are features at Delfines Collection Hotel By Mercure.
Guests can expect free WiFi and 55-inch Smart TVs with cable channels. Minibars, hair dryers, and phones are also available.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (79 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Double-glazed windows

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before noon

Important information

Fees

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Check-in: noon
  • Check-out: noon

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Delfines Collection By Mercure
Delfines Collection Hotel By Mercure Hotel
Delfines Collection Hotel By Mercure Santa Cruz
Delfines Collection Hotel By Mercure Hotel Santa Cruz

Frequently asked questions

Are free cancellation options available at Delfines Collection Hotel By Mercure?

Delfines Collection Hotel By Mercure offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Delfines Collection Hotel By Mercure?

As of Aug 2, 2025, prices found for a 1-night stay for 2 adults at Delfines Collection Hotel By Mercure on Aug 8, 2025 start from $46.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Delfines Collection Hotel By Mercure?

This hotel is located in Santa Cruz, a short 11-minute walk from Santa Cruz Zoo and also 13 minutes on foot from Ventura Mall. You'll also find San Lorenzo Cathedral and Plaza 24 de Septiembre within a short drive.

Is parking available on site at Delfines Collection Hotel By Mercure?

No, this hotel doesn't offer parking.

Does Delfines Collection Hotel By Mercure have a casino on the premises?

No, Delfines Collection Hotel By Mercure doesn't have a casino.

Is there an indoor pool at Delfines Collection Hotel By Mercure?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Delfines Collection Hotel By Mercure?

Couples staying at this hotel will appreciate amenities like a minibar and a smart TV as well as an outdoor pool.

Are there hot tubs at Delfines Collection Hotel By Mercure?

No, this hotel doesn't have a spa tub.

Does Delfines Collection Hotel By Mercure have a restaurant with a breakfast menu?

No, Delfines Collection Hotel By Mercure doesn't have a restaurant that serves breakfast.

Does Delfines Collection Hotel By Mercure have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Delfines Collection Hotel By Mercure?

The closest major airport to Delfines Collection Hotel By Mercure is Santa Cruz (VVI-Viru Viru Intl.), which is 10.3 mi away (25 minutes by car).

Are there rooms with balconies at Delfines Collection Hotel By Mercure?

No, there aren't any guestrooms with balconies at Delfines Collection Hotel By Mercure.

Delfines Collection Hotel By Mercure Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 40 out of 60 reviews
Rating 8 - Good. 11 out of 60 reviews
Rating 6 - Okay. 6 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 1 out of 60 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Rodolfo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beware… This place had bed bugs.
Stayed 1 night in Dec 2024

8/10 Good

Matias Daniel

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena relación precio/calidad

Pieza grande, cama muy confortable. Muy bien ubicada, desayuno variado. Buena piscina, el gimnasio muy pequeño
Stayed 6 nights in Dec 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Abe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 1 night in Jul 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was understanding and friendly! Very good breakfast!! And overall had a good stay!
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Pablo

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for the price

The room was clean and spacious. The bed was very comfortable and the breakfast was generous with a lot of variety.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

8/10 Good

WILLY, LA PAZ

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación. Personal amable. Lugar tranquilo. Habitaciones confortables.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jerson, Glenn Dale

Liked: Cleanliness, staff & service, property conditions & facilities
very clean. also the bed was very confy. Overall really good.
Stayed 1 night in Apr 2024

10/10 Excellent

Carlos, menifee

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Juan, Evanston

Liked: Cleanliness, staff & service, property conditions & facilities
This is a well kept property with spacious and well appointed rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Juan, Evanston

Business traveler
Well located and reasonably priced small modern hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Rosario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ataff was wonderful! They were very polite and very attentive! Thank you! Most definitely we are going to be back! Thank you Delfines for everything!
Stayed 5 nights in Jan 2024

10/10 Excellent

Luisa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay!
Stayed 1 night in Jun 2023

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Josseline De las

Business traveler, Traveled with partner
location dinning
Stayed 1 night in Apr 2023

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel com excelente localização

A estadia foi ótima! O hotel é bem limpo, organizado,o café da manhã é bom. O quarto é beeeeem grande. Um ponto de atenção pro checkin que, apesar de no app dizer que é as 12:00, ao chegar no hotel, informam que é as 14. A localização também é ótima, mto perto de vários bares da San Martin.
Stayed 4 nights in Apr 2025

10/10 Excellent

edwin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Edimar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor hospedagem que fiquei na Bolívia

A melhor hospedagem que fiquei na Bolívia, não pense duas vezes , se hóspede aqui porque ele é muito limpo, cama confortável, café da manhã variado e delicioso. Os atendentes são muito simpáticos e prestativos .
Stayed 1 night in Mar 2025