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Alpstay - Smart Hotel Saslong

3.0 star property
Mountain ski retreat with restaurant and bar/lounge

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Photo gallery for Alpstay - Smart Hotel Saslong

Breakfast and dinner served, international cuisine
Birthday party area
Reception
Exterior
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Via Pallua 40, Santa Cristina Val Gardena, BZ, 39047
  • Place, Rifugio Firenze
    ‪5 min walk‬
  • Place, Monte Pana Ski Lift
    ‪16 min walk‬
  • Place, Seceda Ski Area
    ‪5 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Double or Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Quadruple Room (2 bunk beds)

Quadruple Room (2 bunk beds) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Quadruple Room (2 bunk beds)

8.0 out of 10
Very good
(1 review)
  • 236 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Bunk Beds

About the neighborhood

Santa Cristina Val Gardena

Alpstay - Smart Hotel Saslong is adjacent to popular attractions such as Dolomites and Val Gardena. This 3-star hotel has 50 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Rifugio Firenze - 5 min walk - 0.3 miles
  • Monte Pana Ski Lift - 16 min walk - 0.9 miles
  • Ciampino-Sella Ski Area - 19 min walk - 1.0 mile
  • 15 Monte Pana 1667m - 3 min drive - 1.3 miles
  • Seceda Ski Area - 5 min drive - 1.8 miles

Getting around

  • Ponte Gardena-Laion/Waidbruck-Lajen Station - 22 min drive

Restaurants

  • ‪Cafe Corso - ‬4 min drive
  • ‪Vedl Mulin - ‬4 min drive
  • ‪Ristorante Pizzeria Cascade - ‬3 min drive
  • ‪Haiti - ‬4 min drive
  • ‪Pitla Stua - ‬3 min drive

About this property

Alpstay - Smart Hotel Saslong

Mountain ski retreat with restaurant and bar/lounge
Renovated in 2022, Alpstay - Smart Hotel Saslong offers free WiFi in public areas, coffee in a common area, and a computer station. There's free parking and a train station shuttle. The front desk has multilingual staff that can help with tours/tickets and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls, an off-leash area, and pet grooming services. Other amenities at this ski hotel include express check-in, a terrace, and laundry facilities.
Guests can expect free WiFi and 32-inch TVs with satellite channels. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and bidets. Washers/dryers, laptop-compatible safes, and desks are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Ski shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered extended parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available for a fee of EUR 40
  • Snack bar/deli

Restaurants on site

  • Blue Restaurant

Things to do

  • 18-hole adjacent golf course
  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Books
  • Games
  • Optional ski privileges
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible train station shuttle
  • Area rugs in public areas
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (28 inches high)
  • Hardwood flooring in public areas
  • Roll-in shower (47 inches wide)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • At least 80% of food locally-sourced
  • Built in 2010
  • Electric bike charging
  • Renovated entire property - May 2022
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Late check-out fee: EUR 40

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 7:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 7 and May 31.

Access methods

Front desk (limited hours), lockbox

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls, an off-leash area, and pet grooming services are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25.00 for adults and EUR 25.00 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40
  • Hosted evening meal: EUR 40

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is available during limited hours, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers free self parking, along with free extended parking. There's also a car charging station.
Property Registration Number IT021085A1AIKCG7PH

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Smart Hotel Saslong
Smart Hotel Saslong Santa Cristina Val Gardena
Smart Saslong Santa Cristina Val Gardena
Smart Saslong
Smart Hotel Saslong Hotel
Smart Hotel Saslong Santa Cristina Val Gardena
Smart Hotel Saslong Hotel Santa Cristina Val Gardena

Frequently asked questions

Are free cancellation options available at Alpstay - Smart Hotel Saslong?

Alpstay - Smart Hotel Saslong offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Alpstay - Smart Hotel Saslong?

This hotel is located in Santa Cristina Val Gardena, just steps from Dolomites and Val Gardena. You'll also find Isarco Valley and Monte Pana Ski Lift less than a mile away.

Is parking available on site at Alpstay - Smart Hotel Saslong?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking, electric car charging, and electric bike charging are also available.

Does Alpstay - Smart Hotel Saslong include a casino at the property?

No, Alpstay - Smart Hotel Saslong doesn't have a casino.

Will I find an indoor pool at Alpstay - Smart Hotel Saslong?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Alpstay - Smart Hotel Saslong?

Couples staying at this hotel will appreciate amenities like a down comforter and a rainfall showerhead as well as a bar.

Does Alpstay - Smart Hotel Saslong have a hot tub?

No, this hotel doesn't have a spa tub.

Does Alpstay - Smart Hotel Saslong feature a restaurant that includes a breakfast menu?

Yes, Alpstay - Smart Hotel Saslong serves buffet breakfast for a surcharge each morning at Blue Restaurant.

Will Alpstay - Smart Hotel Saslong allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Alpstay - Smart Hotel Saslong for a fee of EUR 25 per pet, per night. The property also provides an off-leash area and grooming services.

Are there connecting rooms at Alpstay - Smart Hotel Saslong?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Alpstay - Smart Hotel Saslong?

No, you won't find guestrooms with balconies at Alpstay - Smart Hotel Saslong.

Alpstay - Smart Hotel Saslong Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 127 out of 236 reviews
Rating 8 - Good. 77 out of 236 reviews
Rating 6 - Okay. 22 out of 236 reviews
Rating 4 - Poor. 7 out of 236 reviews
Rating 2 - Terrible. 3 out of 236 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Sally

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 2 nights in Sep 2025

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic. No more to say
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Conveniently located.
Stayed 2 nights in Aug 2025

10/10 Excellent

Melany

Stayed 2 nights in Aug 2025

10/10 Excellent

Yeong Hwan, Seoul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
숙소는 안전하며, 주차가 가능합니다. 지하 주차장으로 안전합니다. 조식은 여러 가지 먹을 거리를 제공하며 다양하고 맛이 있습니다. 객실은 넓고 안전합니다. 엘리베이터가 있어서 짐이 있어도 옮기기 어렵지 않습니다. 시내 교통도 편리하고 주변에 맛있는 식당도 있습니다. 시내로 갈 때 버스 한번이면 금방 도착합니다. 굳이 세체다 시내쪽으로 들어가지 않아도 여기에 머문다면 큰 불편이 없습니다. 다른 사람들에게도 추천하고 싶습니다.
Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities
Amazing breakfast and very clean! Definitely recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

10/10 Excellent

scott

Stayed 2 nights in Jun 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great the only issue was limited parking and not hot water for tea.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here with my husband was great. The room clean and tidy. Also the staff were really helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

Great hotel. All the staff very nice & helpful.. Hotel in a beautiful area…
Stayed 4 nights in Mar 2025

10/10 Excellent

Jami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful property with lots of amenities like laundry and work/chill nooks. The breakfast buffet is off the charts!
Stayed 2 nights in Feb 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very clean.
Stayed 1 night in Sep 2024

8/10 Good

Nadia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great amenities. Very short drive to Ortisei to check out the attractions.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Carla, Lutz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but it was very nice. The hotel is conveniently located close to a bus stop. They give you a bus ticket that it is good for 7 days. We had rented a car but still used it. There is a garage to park your car if needed. The rooms are nice and modern but very plain. I wish there was a small fridge. There is no AC which I heard that none of the hotels have. It got a little hot during the night and leaving the patio door open wasnt an option due to the traffic noise. The breakfast was superb!! Amazing variety and delicious! I would stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Dabin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best place to stay near Ortisei. Check in process was easy for after hours. Amenities provided by the hotel was great; drinking water, hot water and ice at the common lounge. Hotel provided free bus ticket for us to use which was great help if you are going to Ortisei centre for dinner and cable car. Also was great help if you are using buses for nearby areas.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Usual Italian friendly welcome and service. Room was a bit warm due to the high temperatures throughout the day, but cooled down nicely for bedtime. Breakfast was excellent Restaurant was very good serving some local Ladin specialties that I had never seen. Bus tickets to Ortisei were much appreciated as the parking is €30 for 8hrs. Makes Seceda less of a hassle, because most of the parking spaces are full by 0900hrs
Seceda
Stayed 3 nights in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Santa Cristina

Great place to stay with free breakfast. Comfortable beds. Stylish.
Stayed 1 night in Jul 2024

10/10 Excellent

Arushi

Stayed 1 night in Jul 2024

6/10 Okay

Cheryl

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We had to leave another hotel that morning, and asked if we could store our bags for a couple of hours before check-in. They said we could but that it would cost 10 euro. That wasn't a great first impression. I guess they're going for an automated check in service in general, so it feels like there isn't anyone readily at the front desk, and very imprersonal. Then we noticed their coffee in the lobby had a charge too. It was a lot of nickeling and diming. The room was okay except it smelled heavily of cleaning products. The one great thing was the breakfast the next day. Overall, this was a mediocre experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Ronaldo

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very easy to get to, staff incredibly friendly and also helped me setup a surprise of champagne and treats for myself and my wife to celebrate our recent marriage! Breakfast was great as well, would definitley stay again!
Stayed 2 nights in Jun 2024