Atlantis Plaza Hotel

3.5 star property
Hotel with free breakfast, a quick walk to San Jose Cathedral

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Photo gallery for Atlantis Plaza Hotel

Interior
View from property
Property amenity
View from property
Outdoor pool, open 9:00 AM to 8:00 PM, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Parking included
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle 8 No. 7-55 Centro, San José de Cúcuta, Norte de Santander, 540006
  • Gobernación Norte de Santander
    ‪8 min walk‬
  • General Santander Stadium
    ‪11 min walk‬
  • Ventura Plaza Commercial Center
    ‪16 min walk‬
  • Cucuta (CUC-Camilo Daza Intl.)
    ‪5 min drive‬

Room options

Family Room

  • 11 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bed

Triple Room

  • 11 sq ft
  • City view
  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bed

Double Room, 1 Double Bed

  • 11 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Quadruple Room Standard

  • Sleeps 4

Single Room Standard

  • Sleeps 1

Triple Room Standard

  • Sleeps 4

Double Room Standard

  • Sleeps 2

About the neighborhood

San José de Cúcuta

Atlantis Plaza Hotel places you within a 15-minute stroll of popular sights such as San Jose Cathedral and Cucuta Museum of Culture. This 3.5-star hotel welcomes guests with 61 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • San Jose Cathedral - 5 min walk - 0.3 miles
  • Gobernación Norte de Santander - 8 min walk - 0.5 miles
  • Cucuta Museum of Culture - 9 min walk - 0.5 miles
  • General Santander Stadium - 11 min walk - 0.6 miles
  • Ventura Plaza Commercial Center - 16 min walk - 0.9 miles

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 15 min drive

Restaurants

  • ‪Café Frontera - ‬8 min walk
  • ‪Restaurante La Mazorca - ‬8 min walk
  • ‪Cevicheria El Mar - ‬7 min walk
  • ‪Red - ‬7 min walk
  • ‪Restaurante Embajada Antioqueña - ‬7 min walk

About this property

Atlantis Plaza Hotel

Hotel with free breakfast, a quick walk to San Jose Cathedral
At Atlantis Plaza Hotel, guests enjoy features like an outdoor pool, a children's pool, and a sauna. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, meeting rooms, and a business center.
Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, ceiling fans, and laptop-compatible safes are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Coral

Things to do

  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: 1 PM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Atlantis Plaza Cucuta
Atlantis Plaza Hotel
Atlantis Plaza Hotel Cucuta
Atlantis Plaza Hotel Hotel
Atlantis Plaza Hotel San José de Cúcuta
Atlantis Plaza Hotel San José de Cúcuta
Atlantis Plaza San José de Cúcuta
Hotel Atlantis Plaza Hotel San José de Cúcuta
San José de Cúcuta Atlantis Plaza Hotel Hotel
Hotel Atlantis Plaza Hotel
Atlantis Plaza
Atlantis Plaza San Jose Cucuta
Atlantis Plaza Hotel Hotel San José de Cúcuta

Frequently asked questions

Is a free cancellation option available at Atlantis Plaza Hotel?

Atlantis Plaza Hotel offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to see around Atlantis Plaza Hotel?

This hotel is located in San José de Cúcuta, a short 14-minute walk from General Santander Stadium and also 15 minutes on foot from Ventura Plaza Commercial Center. You'll also find Cucuta Museum of Culture and Colon Park less than a mile away.

Will I be able to park at Atlantis Plaza Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Atlantis Plaza Hotel include a casino on the premises?

No, Atlantis Plaza Hotel doesn't have a casino.

Will I find an indoor pool at Atlantis Plaza Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 8:00 PM.

What do couples enjoy most about Atlantis Plaza Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Atlantis Plaza Hotel have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Atlantis Plaza Hotel have a restaurant that serves breakfast?

Yes, Atlantis Plaza Hotel serves free English breakfast at El Coral each morning.

Will Atlantis Plaza Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Atlantis Plaza Hotel.

Are there connecting rooms at Atlantis Plaza Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Atlantis Plaza Hotel?

The closest major airport to Atlantis Plaza Hotel is Cucuta (CUC-Camilo Daza Intl.), which is 3.3 mi away (15 minutes by car).

Are there rooms with balconies at Atlantis Plaza Hotel?

No, there aren't any guestrooms with balconies at Atlantis Plaza Hotel.

Atlantis Plaza Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 32 out of 85 reviews
Rating 8 - Good. 24 out of 85 reviews
Rating 6 - Okay. 14 out of 85 reviews
Rating 4 - Poor. 6 out of 85 reviews
Rating 2 - Terrible. 9 out of 85 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

DEYSY

Business traveler, Traveled with family
Good services
Stayed 1 night in Jul 2023

8/10 Good

KARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel tiene un ambiente agradable, sus trabajadores muy amables y atentos, lo único que falto es que para bañarme no hubo agua caliente.
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 1 night in Jun 2021

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ! Nice people :)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, staff muy amable, super recomendado
Stayed 1 night in Jan 2020

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Central location but crazy area

Not a bad stay, but the area is absolutely chaotic and quite loud. Service was good. steet in front is so packed you can barely walk down it by day and later at night doesnt feel the safest.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The hotel is great. Good overall. The staff is very friendly and helpful. The breakfast is veey good too.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

10/10 Excellent

Auxiliadora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Steven, Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a very commercial part of the city.
Stayed 3 nights in Sep 2018

4/10 Poor

Manuel, Fl

Disliked: Cleanliness, property conditions & facilities, room comfort

Not so clean

Nice people, however, the room was not very clean. The bathroom is too small and uncomfortable. I think this should be a 2 stars hotel.

8/10 Good

MARCELO, VENEZUELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good choice if you are looking for something

I loved it in every aspect in general, until I come back in 15 days with my family

8/10 Good

David, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shopping spree place

Hotel is comfortable, clean and in the middle of the shopping district. There is no warm water in the shower if you decide to take a morning shower. The staff is very helpful and willing to assist beyond customer needs.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not the best hotel for the price

Try to avoid not the best option, really bad location

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. In downtonw Cucuta

Great hotel for the price you pay. Hotel staff are very pleasing.

4/10 Poor

Erik, Toronto

Disliked: Room comfort

Party at the pool kept me awake until 1am.

Needing to fly out the next morning at 5am (leaving the hotel at 3am) this was more than annoying. 3 guys out by the pool, radio blasting... the two guys didn't have a clue about customer service at the front. Basically its not 100% their fault, the management does not train them about hospitality at all. This hotel should be embarrassed to charge $100 USD for a night when its not worth more than $40. Even that is a high standard.

2/10 Terrible

JOHAN

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No se hospeden en este hotel

Fatal me cobraron los impuestos que ya había pagado por esta vía. No hubo agua caliente en la habitación. En la ducha había mucho moho. El personal nada amable. No lo recomiendo por nada Fatal tanto en instalaciones como en servicio
Stayed 1 night in Aug 2024

2/10 Terrible

Yeini Paola

Stayed 1 night in Mar 2023

6/10 Okay

Sandra

Liked: Staff & service, amenities
Stayed 1 night in Aug 2022

8/10 Good

Crisvitc

Stayed 1 night in Feb 2022

10/10 Excellent

Ronald

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

2/10 Terrible

Luis

Stayed 1 night in Dec 2021

10/10 Excellent

Argenis, Santiago

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien.
Stayed 1 night in Oct 2021

8/10 Good

EVELYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021