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Hotel Hacienda San Pancho

2.5 star property
Beachfront hotel with a 24-hour front desk and an outdoor pool

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Photo gallery for Hotel Hacienda San Pancho

Outdoor pool
View from property
Suite Terrace Duo | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Interior
Suite Pool Duo | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Primavera 10 Col. El Izote, San Francisco, NAY, 63732
  • Place, Entreamigos
    ‪5 min walk‬
  • Place, San Pancho Nayarit Market
    ‪14 min walk‬
  • Place, Playa San Francisco
    ‪5 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪47 min drive‬

Room options

View all photos for King Terrace Suite

King Terrace Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets

King Terrace Suite

10.0 out of 10
Exceptional
(1 review)
  • 75 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Bed

View all photos for King Pool Suite

King Pool Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets

King Pool Suite

  • 75 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Pool Duo

Suite Pool Duo | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Suite Pool Duo

10.0 out of 10
Exceptional
(1 review)
  • 75 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite Terrace Duo

Suite Terrace Duo | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Suite Terrace Duo

10.0 out of 10
Exceptional
(1 review)
  • 75 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

About the neighborhood

San Francisco

Hotel Hacienda San Pancho places you within a 10-minute stroll of Entreamigos and Angelical Spa. This 18-room hotel has conveniences like a bar/lounge, a private beach, and an outdoor pool.

What's nearby

  • Entreamigos - 5 min walk - 0.3 miles
  • Angelical Spa - 10 min walk - 0.6 miles
  • San Pancho Nayarit Market - 14 min walk - 0.8 miles
  • Playa San Francisco - 5 min drive - 1.2 miles
  • Sayulita Beach - 9 min drive - 3.8 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 46 min drive

Restaurants

  • ‪Mariscos Barracuda - ‬10 min walk
  • ‪Marias - ‬9 min walk
  • ‪Why Not? - ‬5 min walk
  • ‪Taquería los Arbolitos - ‬10 min walk
  • ‪Cafe Paraiso - ‬9 min walk

About this property

Hotel Hacienda San Pancho

Beachfront hotel with a 24-hour front desk and an outdoor pool
Guests staying at Hotel Hacienda San Pancho enjoy access to a private beach, an outdoor pool, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and tours/tickets. Additional amenities include a terrace and a garden.
Guests can expect free WiFi and 14-inch plasma TVs with cable channels. Phones are also included.
Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 14-inch plasma TV with cable channels

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 290 per pet, per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MXN 1000 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 290 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-9:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards.

Additional information about polices, regulations, and more:

  • Pool access available from 8:30 AM to 8:30 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Free in-room WiFi has a 3-device limit.

Property is also known as

Hacienda Pancho Francisco
HOTEL HACIENDA SAN PANCHO Hotel
HOTEL HACIENDA SAN PANCHO San Francisco
HOTEL HACIENDA SAN PANCHO Hotel San Francisco

Frequently asked questions

What's there to do around Hotel Hacienda San Pancho?

This hotel is located in San Francisco, just steps from Entreamigos. You'll also find San Pancho Nayarit Market and Angelical Spa less than a mile away.

Is parking available on site at Hotel Hacienda San Pancho?

Yes, secured self parking is offered for free at the hotel.

Does Hotel Hacienda San Pancho have a casino?

No, Hotel Hacienda San Pancho doesn't have a casino.

Will I find an indoor pool at Hotel Hacienda San Pancho?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:30 AM and 8:30 PM.

What do couples enjoy most about Hotel Hacienda San Pancho?

There are many amenities for couples at this hotel, including a private beach and an outdoor pool plus some guestrooms feature private pools.

Are there hot tubs at Hotel Hacienda San Pancho?

No, there isn't a spa tub at this hotel.

Does Hotel Hacienda San Pancho have a restaurant with a breakfast menu?

No, Hotel Hacienda San Pancho doesn't have a restaurant that serves breakfast.

Will Hotel Hacienda San Pancho allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Hacienda San Pancho for a fee of MXN 290 per pet, per night.

Are there connecting rooms at Hotel Hacienda San Pancho?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Hacienda San Pancho?

The closest major airport to Hotel Hacienda San Pancho is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 25.1 mi away (46 minutes by car).

Are there rooms with balconies at Hotel Hacienda San Pancho?

Yes, every guestroom at Hotel Hacienda San Pancho comes with a deck with some featuring garden or pool views.

Hotel Hacienda San Pancho Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 43 out of 77 reviews
Rating 8 - Good. 17 out of 77 reviews
Rating 6 - Okay. 8 out of 77 reviews
Rating 4 - Poor. 4 out of 77 reviews
Rating 2 - Terrible. 5 out of 77 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Valente

Liked: Staff & service
They need to cut the grass and keep the front nice it look abandoned
Stayed 1 night in Jul 2025

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel did not have food/beverages available besides the water bottles in the room. Bed and pillows were comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big and clean rooms!
Stayed 1 night in Jun 2025

4/10 Poor

Thuy

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Location is amazing
Stayed 1 night in Feb 2025

10/10 Excellent

Paz

Stayed 3 nights in Jan 2025

8/10 Good

Hayley

Stayed 2 nights in Nov 2024

6/10 Okay

Eileen

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Harvey

Stayed 2 nights in Nov 2024

10/10 Excellent

arturo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good property . Great personnel!
Stayed 1 night in Apr 2024

10/10 Excellent

Federico

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

DeLynn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms are big, well kept. Big tv. Great pool and view from pool. But pool is at least 1 mile walk from hotel. There is a very steep hill to climb. No transportation available. You are isolated at this hotel. No restaurant, bar or gift shop. You can have deliveries at a cost but security gate is difficult to get into unless you use the "referred vendor". The only way to the town of san poncho is to walk on the beach or over walking bridge or order a taxi. You must have a gate key to leave or enter. You inly get 1 card so you cannot split up. If you dont mind walking 15 minutes each way in sand or cobblestone to get food, drinks or snacks its fine. Otherwise nice hotel. Alberto is very helpful.
Stayed 3 nights in Feb 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel that the are refurbishing. The pool is not near the rooms, a bit of a walk but definitely worth it.
Stayed 7 nights in Jan 2024

10/10 Excellent

Darla

Stayed 1 night in Jan 2024

2/10 Terrible

Paula

Traveled with partner
We arrived to a very confused security guy at the gate who was surprised to see us. After being on the phone for 10min, he opened the gate without saying anything (language barrier).. we drive towards the 'hotel'. No one in site. The bldg looks as tho its been closed since covid. rundown, torn curtains in the windows etc. the building & grounds look abandoned. So we get our Uber guy to drive us to a cafe in San Pancho to figure out what to do next. (this was New years' weekend so no vacancy anywhere). Called Expedia to explain this.. they found one room however it was 3x over our budget, so no. We managed to find one room in a sweet boutique hotel that we loved, so that was good. Being homeless in Mexico after taking the redeye was not a fun experience. *I did get a call that evening from a man from this hotel. He said they do not offer food or drinks there and it is a 'different type of hotel' said the people sleep late and then they wake up and go into town for the day.. not sure what that means, but we were not comfortable staying on a large derelict compound with no one there. He was very sorry for our misunderstanding etc.. as for Expedia on this manner.. Im not sure why they would even have this hotel listed as available for rent, it should be removed. *Side note, some locals told us that they generally use this hotel for polo matches and wedding groups only, which would explain the security guys' surprise at our arrival. Do yourself a favor and skip this one!
Stayed 3 nights in Dec 2023

2/10 Terrible

Oliver

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE EXPERIENCE! I never write reviews but I can't let this one go...The photos look inviting but this hotel is really just an empty shell of a building which has fallen into decrepitude. Nothing is functional - bathroom doors don't close, TOILETS DON'T FLUSH, NO TV, NO HOT WATER, POOL IS FREEZING AND COVERED IN DEAD BUGS, NO TOWELS AT THE BEACH CLUB, NO WORKING LIGHTS IN THE BATHROOMS at the beach club (which also happens to be a 20 minute walk from the hotel). There is absolutely no service offered here: no coffee put out or even in the rooms, and no restaurant. There are so many better options out there in hotels where the ownership creates and sense of warmth, welcome and hospitality. This place feels like a cold, soulless bunker filled with beds. Do yourself a favor and keep looking!

2/10 Terrible

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lost booking, awful reception desk service

There was no STAY... when I arrived at the security gate, the guard called reception to say I had arrived. Reception said they did not have any booking. Reception would not let the guard let me through so I could have a face to face discussion with the receptionist, to show him my reservation. Hotels.com tried to call the hotel, they didn't pick up their phones. I emailed the hotel, and only later did the reply to say they had found my reservation, which by that stage was too late. Very poor service.
Stayed 2 nights in Dec 2022

8/10 Good

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio al cliente, por su personal muy amable. El único punto a mejorar es contar con Palapas y camastros en la playa, ya que además de no estar tan accesible llegar, no tiene donde poder sentarse/relajarse a la orilla del mar.
Stayed 2 nights in Aug 2025

8/10 Good

Emma Margarita

Liked: Cleanliness, property conditions & facilities
Realmente me encanto el lugar, una hacienda preciosa, solo que no cuenta con el personal suficiente, pedi me cambiaran el foco de la alberca de mi habitación y no lo hiciero, pedi agua y solo me diero la que estaba en la habitación cuando llegamos, los 3 siguiente dias no nos la proporcionaron y el Internet nunca fue posible tener el la habitación. Por estos detallles no pudo ser excelente.
Stayed 4 nights in Jul 2025

8/10 Good

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un Hotel con un concepto muy diferente al Normal de Hotel Playa, sus Instalaciones son muy buenas para descansar y tranquilidad, su alberca preciosa pero el mar no esta a pie de hotel y ese seria el concepto diferente, para personas adultas que les sea complicado caminar y disfrutar la playa no es recomendable, pero excelente para personas que no tengan problemas para caminar, el recorrido sirve de ejercicio y relax, su servidor Mario Gómez García
Stayed 7 nights in Jul 2025

8/10 Good

jose manuel garcia

Liked: Cleanliness
Disliked: Staff & service, amenities
Es una propiedad bastante grande y no está completamente, cuidada, hay bastante áreas descuidadas y sin personal, para atender tus necesidades, ya que la 2 únicas personas que atienden de un momento desaparecen, y solo dejan un número de celular para que hables, por si necesitas algo, Pero realmente no hay nadie en toda la noche solo un velador que no sabe nada de lo que preguntas, le falta más atención.
Stayed 2 nights in Aug 2025

10/10 Excellent

ISRAEL

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está súper padre todo solo falta restaurante y agua caliente en la regadera.
Stayed 4 nights in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

Rafael, Guadalajara

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Solo le falta el servicio de alimentación o por lo menos ofrecer el desayuno
Stayed 4 nights in Jun 2025