Santa Cruz Plaza

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Santa Cruz Plaza

Outdoor pool, sun loungers
Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Sauna, steam room, body treatments, hydrotherapy, body wraps
Property entrance
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Plaza De Armas 286, Santa Cruz, O'Higgins, 3130665
  • Place, Plaza de Armas
    ‪1 min walk‬
  • Place, Museo de Colchagua
    ‪3 min walk‬
  • Place, Lapostolle Clos Apalta Winery
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Twin Room

9.4 out of 10
Exceptional
(10 reviews)
  • 286 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed

7.0 out of 10
Good
(7 reviews)
  • 286 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Suite, 1 King Bed

  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Studio Suite

7.0 out of 10
Good
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Santa Cruz

Santa Cruz Plaza places you next to Plaza de Armas and Museo de Colchagua. This 4-star hotel has 116 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool. Located centrally in Santa Cruz, it's connected to the convention center and also close to Laura Hartwig Winery and Casino Colchagua.

What's nearby

  • Plaza de Armas - 1 min walk - 0.1 miles
  • Museo de Colchagua - 3 min walk - 0.2 miles
  • Casino Colchagua - 3 min drive - 1.9 miles
  • Colchagua Campo y Vino - 3 min drive - 1.9 miles
  • Lapostolle Clos Apalta Winery - 17 min drive - 8.3 miles

Getting around

  • Santiago Intl. Airport (SCL) - 152 min drive

Restaurants

  • ‪Espacio Aldea - ‬4 min walk
  • ‪Pampa Pizza & Barbecue - ‬5 min walk
  • ‪La Famiglia de Santis - ‬3 min walk
  • ‪Restaurante Mallorca - ‬3 min walk
  • ‪Alma Bar - ‬6 min walk

About this property

Santa Cruz Plaza

Guests of Santa Cruz Plaza enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Free valet and self parking are available, and there's also an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this spa hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries. Minibars, laptop-compatible safes, and desks are also standard.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Los Varietales

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CLP 62.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: CLP 62.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the heated pool.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Hotel Santa Cruz Plaza
Santa Cruz Plaza
Santa Cruz Plaza Hotel
Santa Cruz Plaza Santa Cruz
Santa Cruz Plaza Hotel Santa Cruz

Frequently asked questions

Are free cancellation options available at Santa Cruz Plaza?

Santa Cruz Plaza offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Santa Cruz Plaza?

As of Jun 28, 2026, prices found for a 1-night stay for 2 adults at Santa Cruz Plaza on Jul 5, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Santa Cruz Plaza?

This hotel is located in Santa Cruz and just steps from Plaza de Armas and Museo de Colchagua. You'll also find Casino Colchagua and Colchagua Campo y Vino within a short drive.

Is there parking available at Santa Cruz Plaza?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Santa Cruz Plaza?

There is a full-service spa available for guests to enjoy and services include body wraps, hydrotherapy, and massages.

Does Santa Cruz Plaza include a casino on the premises?

No, Santa Cruz Plaza doesn't have a casino.

Is there an indoor pool at Santa Cruz Plaza?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Santa Cruz Plaza good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a swim-up bar.

Does Santa Cruz Plaza have a hot tub?

No, but this hotel does have a steam room.

Does Santa Cruz Plaza have a restaurant with a breakfast menu?

No, Santa Cruz Plaza doesn't have a restaurant that serves breakfast.

Does Santa Cruz Plaza allow pets to stay free of charge?

No, pets aren't allowed at Santa Cruz Plaza though service animals are welcome.

Does Santa Cruz Plaza have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Santa Cruz Plaza?

Yes, some guestrooms at this hotel offer either a balcony and a terrace.

Does Santa Cruz Plaza have a wedding venue on site?

Take advantage of the wedding venue at Santa Cruz Plaza if you plan to say "I do" during your trip.

Santa Cruz Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 196 out of 362 reviews
Rating 8 - Good. 105 out of 362 reviews
Rating 6 - Okay. 45 out of 362 reviews
Rating 4 - Poor. 10 out of 362 reviews
Rating 2 - Terrible. 6 out of 362 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly clean room, wonderful staff
Stayed 2 nights in Feb 2026
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
The room was very well kept and the staff friendly. Very nice atmosphere and breakfast selection was very good.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ivette

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff very courteous
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Don

Liked: Cleanliness, amenities, property conditions & facilities
Setting and food were excellent, service as well, very friendly, museum a huge plus. Only issues were minor - size of room and towels were old
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Barrett

Liked: Cleanliness, amenities, property conditions & facilities
Yes all great.
Stayed 1 night in Dec 2025
Verified

8/10 Good

nick

Liked: Cleanliness, staff & service
the staff were very attentive, would recommend
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

sukhpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, spa, sauna and heated pool was nice touch
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice well located with bar and good restaurante
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

liberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel truly shines with its exceptional cleanliness and a refined design that takes inspiration from the Chilean countryside
Stayed 2 nights in May 2025
Verified

8/10 Good

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente local
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a fantastic museum al the property.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Sylvia

Liked: Staff & service, amenities, property conditions & facilities
Excellent amenities. Great restaurant. Professional staff.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel full of character. Good, friendly service. Great food. Direct access from hotel to Casino and Museum.
Stayed 2 nights in Feb 2023
Verified

8/10 Good

SABINE

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay but the pillows in the room weren't good.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Magnus

Liked: Cleanliness, staff & service, room comfort

Old fashioned hotel with a charm

Nice hotel with a good breakfast and cosy feeling. Wi-Fi not so good, the facilities could be a bit updated,
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay

What a gem! We enjoyed the historical building, the wonderful cuisine and comfortable room. Next time we add in massages!
Stayed 1 night in Jan 2023
Verified

8/10 Good

Juan F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Cochagua Valley

Very nice hotel in Colchagua Valley , close to La Ruta del Vino where you can taste most of the best chilean wines. Good hotel , the only thing I didn't like was the room with carpet, tile would be much better. Don't miss restaurant La Famiglia de Santis just a block away and Viña Santa Cruz just 15 miles from the hotel.
Verified

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. Far exceeded our expectations. Service was excellent and the property itself was beautiful. Felt spoiled the entire time. Highly recommend.
Verified

8/10 Good

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No table in room, only one chair in room. Not able to sit with my wife to order a drink from the bar since we had no place to sit or place our bar food (no table)
Stayed 3 nights in Sep 2025
Verified

8/10 Good

César

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comida regular
Stayed 2 nights in Dec 2022
Verified

8/10 Good

Ullrich

Liked: Cleanliness, staff & service, property conditions & facilities
a very pleasant stay with very friendly staff and an excellent breakfast buffet. if you come by car on a busy weekend, you may have trouble in parking inside and will need valet parking to park the car at a secure outside facility from the same hotel. to get it next morning may take a while.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well located. It is a beautiful building with comfortable rooms and a great service. Breakfast buffet is awesome. Never had a comparable experience in another other hotel. The amount of food and the variety was huge including chilean typical plates. The personnel is very helpful and knowledgeable. The wine tour at Viña Sta Cruz was a rich experience with wine tasting and spectacular views of the vineyard. The Museo de Colchagua is a 5 stars including history of our World during BC period and pre and post Columbus time. Plus chilean history, folklore and handcraft articles. In a summary an amazing experience to be repeated in the future.
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Bad night

Hotel is mostly fine. The room is ok but the bathrooms are uncomfortable. The hotel has a museum attached to it that it’s truly interesting. The restaurant I s fine and breakfast is good. Our last night they apparently planned some repairs in the room above use so at 2 in the morning we had enough and had to get dress and go to the lobby to complain, few minutes latter they stopped the work.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Irene

Disliked: Cleanliness, staff & service
The hotel is old but has some nice features. The food in the restaurant on the first night was excellent. The 2nd night service was terrible. They got the order wrong and only brought 1 meal out even after the order was the same, they brought the wrong potato’s out and I never got any food. We complained the safe wasn’t working on the first day. That has not been repaired by the time we left. The towels were awful and had seen better days. They gave us 2 small bath towels and 1 hand towel between the 2 of us. Sadly I would not recommend this venue. Just awful and spoiled our trip to Santa Cruz.
No room service, even after speaking to reception at 1830hrs. Came back to room at 10pm. Still not cleaned. Went to reception who were useless. Wanted to clean the room at 10pm
Just dumped fresh towels in the bathroom and didn’t clean the room after complaining to reception at 1830hrs
Never replenished the  Coffee or fresh cups. 2 days of cups left untouched. No facility for making tea. I don’t drink coffee only tea.
Stayed 2 nights in Aug 2025