Hotel Cristal

4.0 star property
Family-friendly hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Hotel Cristal

Indoor pool, outdoor pool, sun loungers
Property entrance
Standard Double Room | 1 bedroom, premium bedding, down comforters, minibar
Lobby sitting area
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Room service
  • Spa

Explore the area

Map
Mitre 355, San Carlos de Bariloche, Rio Negro, 8400
  • Cathedral of Our Lady of Nahuel Huapi
    ‪4 min walk‬
  • Civic Center Bariloche
    ‪6 min walk‬
  • Bariloche Casino
    ‪13 min walk‬
  • Bariloche (BRC-Teniente Luis Candelaria Intl.)
    ‪19 min drive‬

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Room options

Standard Double Room

8.0 out of 10
Very good
(6 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

Superior Room

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed OR 3 Twin Beds

Suite

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Trundle Beds

Room Standard

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

San Carlos de Bariloche

Located in Downtown Bariloche, Hotel Cristal is within a 5-minute walk of sights such as Civic Center Bariloche and Cathedral of Our Lady of Nahuel Huapi. This 54-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Cathedral of Our Lady of Nahuel Huapi - 4 min walk - 0.3 miles
  • Civic Center Bariloche - 6 min walk - 0.3 miles
  • Bariloche Casino - 13 min walk - 0.7 miles
  • National Park Nahuel Huapi - 13 min walk - 0.7 miles
  • Piedras Blancas Lookout - 9 min drive - 3.4 miles

Getting around

  • Bariloche Station - 4 min drive
  • Bariloche (BRC-Teniente Luis Candelaria Intl.) - 19 min drive

Restaurants

  • ‪Lingüini - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪La Marmite - ‬1 min walk
  • ‪Familia Weiss - ‬2 min walk
  • ‪Del Turista Chocolates - ‬2 min walk

About this property

Hotel Cristal

Family-friendly hotel with a full-service spa and a health club
At Hotel Cristal, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, minibars, and portable fans.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Calma has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

English, Italian, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Cascada
  • Les Amis

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Piano
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • In a national park
  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Cristal Bariloche
Hotel Cristal Bariloche
Hotel Cristal Hotel
Hotel Cristal San Carlos de Bariloche
Hotel Cristal Hotel San Carlos de Bariloche

Frequently asked questions

Is a free cancellation option available at Hotel Cristal?

Hotel Cristal offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What's there to do close to Hotel Cristal?

This hotel is situated in Downtown Bariloche, just steps from Cathedral of Our Lady of Nahuel Huapi and Church of Our Lady of Nahuel Huapi, and within a short walk of Civic Center Bariloche. You'll also find Bariloche Casino and National Park Nahuel Huapi less than a mile away.

Is parking available on site at Hotel Cristal?

Yes, there is accessible parking available.

Is there a spa at Hotel Cristal?

Calma is the hotel's spa and services include hot stone massages, sports massages, hydrotherapy, and aromatherapy.

Does Hotel Cristal include a casino?

No, Hotel Cristal doesn't have a casino.

Is there an indoor pool at Hotel Cristal?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is Hotel Cristal good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a poolside restaurant.

Does Hotel Cristal have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Cristal have a restaurant that serves breakfast?

Yes, Hotel Cristal serves breakfast for a surcharge at La Cascada.

Does Hotel Cristal allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Cristal.

Does Hotel Cristal have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Cristal?

The closest major airport to Hotel Cristal is Bariloche (BRC-Teniente Luis Candelaria Intl.), which is 9.2 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Hotel Cristal?

No, there aren't any guestrooms with balconies at Hotel Cristal.

Hotel Cristal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 180 out of 382 reviews
Rating 8 - Good. 130 out of 382 reviews
Rating 6 - Okay. 45 out of 382 reviews
Rating 4 - Poor. 19 out of 382 reviews
Rating 2 - Terrible. 8 out of 382 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Vivek

Traveled with partner
Liked: Staff & service, property conditions & facilities
No hot water
Stayed 2 nights in Feb 2025

8/10 Good

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great central location

Nice hotel, great central location. staff is very helpful. No parking is available
Stayed 1 night in Feb 2025

6/10 Okay

Milena

Traveled with family
Disliked: Staff & service
Tienen mucho que mejorar como por ejemplo servicio de recepción y restaurante.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chase

Stayed 2 nights in Dec 2024

8/10 Good

Alfio, Madrid

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2024

10/10 Excellent

Matt, Amelia Island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Dec 2024

10/10 Excellent

Danny, Miami Gardens

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, such a great experience
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in central Bariloche

Central hotel on a central street close to everything and about 20mins from the airport. Room and bathroom are very spacious and clean. Hotel offers limited food in the restaurant and for room service - very friendly and helpful staff. Helped me book tours and the tour company is a few doors down.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pedro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I would change was the smoke smell from the fire pit in the lobby. Maybe have a better extracter for the smoke.
Stayed 2 nights in Jul 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
No AC fyi even though somewhere it says that online
Stayed 1 night in Feb 2024

10/10 Excellent

Bernard, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in the core of the city where shopping, restaurants and tourist venues are. Very friendly staff.
Stayed 2 nights in Feb 2024

4/10 Poor

Andrea

Disliked: Cleanliness, amenities, property conditions & facilities
This property is really in need of an update. You pay a "four star hotel" tax because the place has a restaurant and a pool. Then you go up one floor to the rooms and it's like you've gone back in time by 30 years. Filthy carpeting in the hallways, ripped up flooring in the rooms, no A/C, furniture straight from 1992. I couldn't leave my window open on a 90 degree day because I was on the 1st floor and people could just hop right in. The staff ignores you until you speak to them. And if you booked it because it said "parking" in the filter, they don't have any parking. You can unload your bags in the street out front. Other than that, the location is great!
Stayed 2 nights in Jan 2024

8/10 Good

Shujie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Dec 2023

2/10 Terrible

Patricia

Don’t stay here

Awful! Extremely poor internet, lumpy beds, run down, old old equipment in gym. The only positive thing about this hotel is that the breakfast was good. Lots of street noise and and horrible views. Very overpriced for this place .
Stayed 4 nights in Jan 2024

4/10 Poor

Gustavo

Stayed 3 nights in Jan 2024

8/10 Good

Rodrigo

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Justin

Stayed 1 night in Jan 2024

6/10 Okay

Ester

Stayed 4 nights in Dec 2023

8/10 Good

Nidia del Milagro

Liked: Amenities
Stayed 4 nights in Dec 2023

10/10 Excellent

Philip

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel with Large Rooms

I liked the big rooms with large bathrooms at this hotel. Good location in downtown area with easy walking to restaurants. Minor issue was the rooms didn't have individual controls for the room temperature.
Stayed 2 nights in Oct 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of town, thus very easy to get around. Restaurants, shopping at your doorstep. Hotel is clean and comfortable and complimentary breakfast is a nice extra.
Stayed 3 nights in Nov 2023

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo mejor del hotel es la pileta y spa, muy agradables.
Stayed 5 nights in Oct 2023

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except for the WiFi, which was so slow and disconnected so frequently that it was unusable. I couldn’t figure out how to turn down the heat. It was too warm for me and I had to sleep with the window open. I wasn’t the only room with the window swung wide open.
Stayed 4 nights in Oct 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria the manager helped me by moving me to a room with good Wi-Fi reception and less noise. It was terrific. I enjoyed the breakfast buffet. The spa and pool were really nice. I got a very good massage at a reasonable cost.
Stayed 10 nights in Jan 2023