See all properties

MUR Hotel Neptuno Gran Canaria - Adults Only

4.0 star property

Choose dates to view prices

Photo gallery for MUR Hotel Neptuno Gran Canaria - Adults Only

2 restaurants, lunch served
Reception
Lobby sitting area
2 restaurants, lunch served
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Av. 8 de Marzo, 29, 35100, San Bartolome de Tirajana, Las Palmas,, 35100
  • Place, Yumbo Shopping Center
    ‪1 min walk‬
  • Place, CITA Shopping Center
    ‪12 min walk‬
  • Place, English Beach
    ‪13 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪26 min drive‬

Room options

View all photos for Double Room Single Use, Balcony

Minibar, in-room safe, desk, soundproofing

Double Room Single Use, Balcony

8.4 out of 10
Very good
(21 reviews)
  • Resort view
  • 247 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double or Twin Room, Balcony

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room, Balcony

8.0 out of 10
Very good
(20 reviews)
  • Resort view
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Standard Double or Twin Room, Balcony, Pool View

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room, Balcony, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Double Room Single Use, Balcony, Pool View

Minibar, in-room safe, desk, soundproofing

Double Room Single Use, Balcony, Pool View

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

You may also like

Ad
Lobby

Lopesan Villa del Conde Resort & Thalasso

Maspalomas
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.2 out of 10, Wonderful, 1,000 reviews
$200 nightly
The price is $214
Jun 14 - Jun 15
Total with taxes and fees
Lopesan Villa del Conde Resort & Thalasso

About the neighborhood

San Bartolomé de Tirajana

Located in Playa del Ingles, MUR Hotel Neptuno Gran Canaria - Adults Only is adjacent to Yumbo Shopping Center and within a 15-minute walk of popular sights like English Beach. This 4-star hotel has 166 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Yumbo Shopping Center - 1 min walk - 0.1 miles
  • Kasbah Shopping Center - 8 min walk - 0.5 miles
  • CITA Shopping Center - 12 min walk - 0.7 miles
  • English Beach - 13 min walk - 0.7 miles
  • Maspalomas Dunes - 6 min drive - 1.2 miles

Getting around

  • Gran Canaria Airport (LPA) - 26 min drive

Restaurants

  • ‪Tropicana - ‬3 min walk
  • ‪Restaurant Valentines - ‬3 min walk
  • ‪Café de Paris - ‬3 min walk
  • ‪Maná 264 - ‬2 min walk
  • ‪Nuevo Rokoko - ‬1 min walk

About this property

MUR Hotel Neptuno Gran Canaria - Adults Only

At MUR Hotel Neptuno Gran Canaria - Adults Only, guests enjoy features like an outdoor pool, a 24-hour gym, and a sauna. There's free parking and an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this adults-only hotel include free WiFi in public areas, a meeting room, and an arcade/game room.
Guests can expect free WiFi and flat-screen TVs. Bathrooms offer hair dryers and bidets. Balconies, sitting areas, and minibars are also standard.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

View from property
Servatur Waikiki
Playa del Ingles
  • Pool
  • Breakfast included
  • Spa
  • All inclusive plans available
8.2 out of 10, Very Good, 1,002 reviews
$87 nightly
The price is $93
Jun 14 - Jun 15
Total with taxes and fees
Servatur Waikiki

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Sirena
  • Sotavento

Things to do

  • 24-hour gym
  • Arcade/game room
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • In-room safe fee: EUR 2 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 10 AM to 6 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Neptuno Gran Canaria San Bartolome de Tirajana

Neptuno Gran Canaria

Neptuno Gran Canaria San Bartolome de Tirajana

Neptuno Hotel Gran Canaria

Hotel Neptuno Gran Canaria Adults San Bartolome de Tirajana

Hotel Neptuno Gran Canaria Adults

Neptuno Gran Canaria Adults San Bartolome de Tirajana

Neptuno Gran Canaria Adults

Mur Neptuno Gran Canaria

MUR Hotel Neptuno Gran Canaria Adults Only

MUR Hotel Neptuno Gran Canaria - Adults Only Hotel

Frequently asked questions

Is a free cancellation option available at MUR Hotel Neptuno Gran Canaria - Adults Only?

MUR Hotel Neptuno Gran Canaria - Adults Only provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at MUR Hotel Neptuno Gran Canaria - Adults Only?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at MUR Hotel Neptuno Gran Canaria - Adults Only on Jun 16, 2026 start from $172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around MUR Hotel Neptuno Gran Canaria - Adults Only?

This hotel is situated in Playa del Ingles within a short 2-minute walk of Yumbo Shopping Center and also 15 minutes on foot from English Beach. You'll also find Maspalomas Dunes and Maspalomas Lighthouse within a short drive.

Is parking available on site at MUR Hotel Neptuno Gran Canaria - Adults Only?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, an electric car charging station is also available.

Is a spa located at MUR Hotel Neptuno Gran Canaria - Adults Only?

Spa services at the hotel include Ayurvedic treatments, mani/pedis, massages, and body treatments.

Does MUR Hotel Neptuno Gran Canaria - Adults Only feature a casino?

No, MUR Hotel Neptuno Gran Canaria - Adults Only doesn't have a casino.

Is there an indoor pool at MUR Hotel Neptuno Gran Canaria - Adults Only?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10 AM and 6 PM.

What amenities will couples enjoy at MUR Hotel Neptuno Gran Canaria - Adults Only?

This adults-only hotel offers many amenities for couples such as 2 restaurants and an outdoor pool with some guestrooms featuring a sauna.

Are there hot tubs at MUR Hotel Neptuno Gran Canaria - Adults Only?

No, but this hotel does have a sauna.

Does MUR Hotel Neptuno Gran Canaria - Adults Only have a restaurant that serves breakfast?

No, MUR Hotel Neptuno Gran Canaria - Adults Only doesn't have a restaurant that serves breakfast.

Does MUR Hotel Neptuno Gran Canaria - Adults Only allow pets to stay free of charge?

No, pets aren't allowed at MUR Hotel Neptuno Gran Canaria - Adults Only.

Are there connecting rooms at MUR Hotel Neptuno Gran Canaria - Adults Only?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to MUR Hotel Neptuno Gran Canaria - Adults Only?

The closest major airport to MUR Hotel Neptuno Gran Canaria - Adults Only is Gran Canaria Airport (LPA), which is 18.7 mi away (26 minutes by car).

Are there rooms with balconies that I can book at MUR Hotel Neptuno Gran Canaria - Adults Only?

Yes, every guestroom at MUR Hotel Neptuno Gran Canaria - Adults Only comes with a balcony and some offer pool and resort views.

MUR Hotel Neptuno Gran Canaria - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 243 out of 547 reviews
Rating 8 - Good. 223 out of 547 reviews
Rating 6 - Okay. 53 out of 547 reviews
Rating 4 - Poor. 18 out of 547 reviews
Rating 2 - Terrible. 10 out of 547 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jared

Liked: Cleanliness, staff & service
A high standard of standardness. The rooms are modest, but everything was in perfect condition. The meals range from okay to supetb, fepending on wwhat you coose. Staff are excellent.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities
the service from staff was amazing, the food and cocktails were fab too
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Wonderful staff and nice location for exploring the town.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to all amenities such as the Yumbo centre, the beach and the Dunes. Quiet hotel and friendly staff.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very well looked after by all the staff, especially in room cleanliness and at reception. Food was good though over the week a little but repetitive
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Ruben Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, great food and very friendly staff.
Stayed 14 nights in Mar 2023
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff throughout the stay were excellent and very friendly Enjoyed it immensely
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing friendly staff , kept very clean , and good breakfast/ dinning times
Stayed 7 nights in Mar 2023
Verified

8/10 Good

Rogier

Liked: Cleanliness, staff & service, property conditions & facilities
The service and food are very good of the hotel
Stayed 8 nights in Jul 2023
Verified

10/10 Excellent

Jesús

Liked: Staff & service, amenities, property conditions & facilities
Very friendly and kind staff and varied all inclusive options. Would stay again!
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Lovely hotel and excellent value
Stayed 8 nights in Jan 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Food was excellent. Very clean and comfortable rooms.
Stayed 6 nights in Feb 2025
Verified

8/10 Good

John adamson

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the hotel was very good, with one exception. There is no ramp facilities for even the slightly disabled to get from drop off to reception. Can be difficult with large cases.
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

ulf

Liked: Cleanliness, property conditions & facilities
nice hotel
Stayed 5 nights in May 2023
Verified

10/10 Excellent

K W

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel
Verified

8/10 Good

ulf

Liked: Cleanliness, staff & service
very friendly and clean accommodation
Stayed 6 nights in Nov 2023
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service & spotless rooms! 4/5 would stay again. Good blend of comfort.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and friendly, the breakfast and dinner really good , plenty sun lounges and umbrellas , right next to yumbo centre
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, very clean and comfortable. Close to many outlets and easy to get a taxi from. Staff were really good. Drinks were very cheap. Really good deal for hotel.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel Stayed on the all inclusive package and great food and drinks. really close up the Yumbo and good bus links to travel around Room was really nice with a pool view.
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal was very good, helpful. Very nice place, ideal location.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Stig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Very good place. I will be back one day.
Stayed 10 nights in Jul 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally across the street from Yumbo shopping center. Property in excellent condition. Not cheap, but in a great location and in great condition.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and helpful staff, a clean and comfortable room. Very good quality food.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Benjamin Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food were brilliant. Area around the pool is limited but we always found sunbeds.
Stayed 7 nights in Sep 2024

Hotels

Flights

Cars