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Swiss-Belhotel Borneo Samarinda

3.5 star property
Hotel connected to a shopping center in Samarinda with a full-service spa

Choose dates to view prices

Photo gallery for Swiss-Belhotel Borneo Samarinda

Outdoor pool, sun loungers
Interior detail
Breakfast, lunch and dinner served
Reception
Property entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Parking included
  • Room service

Explore the area

Map
Jalan Mulawarman No 6, Samarinda, East Kalimantan, 75112
  • Samarinda Central Plaza Shopping Mall
    ‪2 min walk‬
  • Samarinda Port
    ‪6 min walk‬
  • Mesjid Siratal Mustaqim
    ‪3 min drive‬
  • Samarinda (AAP-AP Tumenggung Pranoto)
    ‪27 min drive‬

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Room options

View all photos for Superior Queen

View from room

Superior Queen

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed

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Suite | View from room

Suite

  • 517 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Twin Room

Executive Twin Room | 1 bedroom, minibar, in-room safe, desk

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

View from room

Superior Twin Room

  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | View from room

Executive Double Room

  • 258 sq ft
  • Sleeps 4
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Deluxe Queen

View from room

Deluxe Queen

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin Room with Mahakam River View

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room with Mahakam River View

  • Sleeps 2
  • 2 Twin Beds

Suite Non smoking

  • Sleeps 2
  • 1 Double Bed

Deluxe Queen Room with Mahakam River View

  • Sleeps 2
  • 1 Queen Bed

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

1 bedroom, minibar, in-room safe, desk

Executive Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Room Part smoking

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Twin Room

Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room

Shower, rainfall showerhead, free toiletries, hair dryer

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Samarinda

Swiss-Belhotel Borneo Samarinda places you next to Samarinda Central Plaza Shopping Mall and within a 15-minute walk of Mesjid Raya Darussalam. This 3.5-star hotel has 183 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. Located centrally in Samarinda, it's connected to a shopping center and also close to Samarinda Port and Mesjid Siratal Mustaqim.

What's nearby

  • Samarinda Central Plaza Shopping Mall - 2 min walk - 0.1 miles
  • Samarinda Port - 6 min walk - 0.4 miles
  • Mesjid Siratal Mustaqim - 3 min drive - 1.3 miles
  • Samarinda Islamic Centre - 3 min drive - 1.3 miles
  • Mulawarman University - 5 min drive - 2.4 miles

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 103 min drive

Restaurants

  • ‪Dapur 33 - ‬4 min walk
  • ‪Solaria City Centrum - ‬3 min walk
  • ‪Warkop Abun - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Ayam Monas - ‬3 min walk

About this property

Swiss-Belhotel Borneo Samarinda

Hotel connected to a shopping center in Samarinda with a full-service spa
At Swiss-Belhotel Borneo Samarinda, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and safes are also available.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Sunlife has 3 treatment rooms. Services include massages. The spa is open daily.

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mahakam Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 12 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: IDR 500000
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: IDR 500000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 400000 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: IDR 1000000

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: IDR 500000 (subject to availability)
  • Late check-out fee: IDR 500000 (subject to availability)
  • Rollaway bed fee: IDR 400000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Samarinda Borneo
Swiss-Belhotel Borneo
Swiss-Belhotel Borneo Hotel
Swiss-Belhotel Borneo Hotel Samarinda
Swiss-Belhotel Borneo Samarinda
Swiss-Belhotel Borneo Samarinda Hotel Samarinda
Swiss-Belhotel Borneo Samarinda Hotel
Swiss-Belhotel Borneo Samarinda Kalimantan

Frequently asked questions

What's there to do near Swiss-Belhotel Borneo Samarinda?

This hotel is located in Samarinda, just steps from Samarinda Central Plaza Shopping Mall. You'll also find Samarinda Port and Mesjid Raya Darussalam less than a mile away.

Is there parking available at Swiss-Belhotel Borneo Samarinda?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Swiss-Belhotel Borneo Samarinda?

Sunlife is the hotel's full-service spa and services include massages.

Does Swiss-Belhotel Borneo Samarinda include a casino on the premises?

No, Swiss-Belhotel Borneo Samarinda doesn't have a casino.

Is there an indoor pool at Swiss-Belhotel Borneo Samarinda?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Swiss-Belhotel Borneo Samarinda?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Swiss-Belhotel Borneo Samarinda have a hot tub?

Yes, this hotel has a spa tub.

Does Swiss-Belhotel Borneo Samarinda feature a restaurant that includes a breakfast menu?

Yes, Swiss-Belhotel Borneo Samarinda serves breakfast for a surcharge at Mahakam Restaurant.

Does Swiss-Belhotel Borneo Samarinda allow pets to stay free of charge?

No, pets and service animals aren't allowed at Swiss-Belhotel Borneo Samarinda.

Does Swiss-Belhotel Borneo Samarinda have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Swiss-Belhotel Borneo Samarinda?

The closest major airport to Swiss-Belhotel Borneo Samarinda is Samarinda (AAP-AP Tumenggung Pranoto), which is 15.2 mi away (50 minutes by car).

Can I book a room with a balcony at Swiss-Belhotel Borneo Samarinda?

No, there aren't any guestrooms with balconies at Swiss-Belhotel Borneo Samarinda.

Swiss-Belhotel Borneo Samarinda Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 43 reviews
Rating 8 - Good. 14 out of 43 reviews
Rating 6 - Okay. 18 out of 43 reviews
Rating 4 - Poor. 3 out of 43 reviews
Rating 2 - Terrible. 2 out of 43 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfort to stay

Neat and clean room
Stayed 3 nights in Nov 2020

8/10 Good

Mutiara

Stayed 3 nights in Mar 2020

6/10 Okay

Sanjay

Liked: Property conditions & facilities, room comfort

Not Value for Money

The front Desk Staff was not upto the mark, very very slow, incommunicable. Rooms have small issue of curtains not closing completely on the sides due to structural defect. The breakfast lay was not to the standards of other Swiss Bel Hotels where I have stayed. The staff in the Swiss Cafe was more interested in talking amongst themselves instead of looking after the guests.
Stayed 1 night in May 2019

8/10 Good

Sulung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel wifi was very poor. The price also quite expensive, but i have to admit they have very good facilities.
Stayed 2 nights in Apr 2019

2/10 Terrible

Liu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

6/10 Okay

FDW, SGP

Short walk to connecting mall

Typical 3* hotel in Samarinda. Nothing to faze about. Decent breakfast & fitness centre.
Stayed 3 nights in Nov 2017

6/10 Okay

Arief

Disliked: Staff & service, room comfort

Hotel staff are not friendly

not good value hotel

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Comfortable stay but bathroom not clean

We enjoyed our 1 Night stay at Swiss-bel. The bed was very comfortable! The bathroom was just not clean enough, lots of mould that looks like it has never been scrubbed. Breakfast was good also.

8/10 Good

Trimanto, Jakarta

Liked: Staff & service, property conditions & facilities, room comfort

Err

Quite comfortable. Did not expect bed sheet still being used with some dried snots stucked there.

6/10 Okay

Verified traveler

Not a bad hotel to stay in for business trip.

The hotel is getting old need major improvement for its rooms. However, location is close to an old shopping center too, SCP (Samarinda Central Plaza).

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

many things out of order

We asked for a smoke free room and our room was labeled as smoke free. But as soon as you opened the door you could smell the smoke. Our clothes still reek of smoke. The safe box in the room did not work.

8/10 Good

Jentong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Business traveler, Jakarta

Liked: Cleanliness, staff & service, room comfort

Reasonable rate for business stay

Good wi-fi. bar is good. Food is average. Wine is too expensive.Good for foreigner to stay. Other in the area tailored more to local.

6/10 Okay

Verified traveler

Average Hotel

Normal good standard hotel. The restaurant was not impressing.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

yenny, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

swiss bell hotel in samarinda

this hotel located in front of the ocean. ask for a sea view. no hair dryer iniside the rooom. maybe we have to asked for ii. overall is nice to stay in this hotel.

10/10 Excellent

Audatur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the best
Stayed 1 night in May 2024

10/10 Excellent

Rusdi hamdi

Stayed 1 night in Sep 2022

2/10 Terrible

Meliano

Stayed 1 night in Jan 2022

8/10 Good

Hasjim Ali

Stayed 1 night in Dec 2021

8/10 Good

Aulia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Cucu Mutiara

Liked: Staff & service, room comfort

Comfortable, clean, attentive and helpful staff

Have been staying in this hotel since 2011, some rooms and common area has been refurbished so it looks better however some couches/sofas/dining chairs need to be upholstered.
Stayed 2 nights in Mar 2019

8/10 Good

Rusdiansah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lokasi sangat strategis

Lokasi strategis, dekat dengan mall dan tempat makan (tapi tidak direkomendasikan untuk yang tepat di seberang hotel, harganya mahal). Saat saya datang, hotel sedang proses renovasi, jd di lobby tercium bau lem yang menyengat. Sarapannya enak, tapi untuk kelas bintang 4 menurut saya kurang bervariasi, dan ada menu yang salah tulis.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

평범한 호텔

출장으로 와서 1박만 했지만 만족했습니다. 시설이 뛰어나진 않지만 청결하고 좋았습니다. 다음번 출장 때도 이용할 생각입니다.

6/10 Okay

Cucu Mutiara, Jakarta

Hotel perlu perawatan.

Hotel sudah terlihat tua, lift hanya 2 dan kapasitas kecil sehingga agak lama. Kebersihan di shower - kurang, sepertinya dinding/pintu kaca shower kurang perawatan. Shower head banyak scaling. Air panas/dingin tidak stabil begitu juga pressurenya.