Lusia's Lagoon Chalets

3.0 star property
Bayside resort with free breakfast and spa services

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Photo gallery for Lusia's Lagoon Chalets

Natural pool
Balcony
In-room safe, bed sheets
Chalet, Ensuite, Lagoon | View from room
Family Room, Ensuite | In-room safe, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Breakfast included
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View in a map
South Coast Road, Salelologa
  • Salelologa Ferry Terminal
    ‪13 min walk‬
  • Tafua Rainforest Preserve
  • Salelologa Market
    ‪3 min drive‬
  • Apia (APW-Faleolo Intl.)
    ‪96 min drive‬

Room options

Family Room, Ensuite

  • 398 sq ft
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Deluxe Chalet, Ensuite, Garden Area

  • 248 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Chalet, Ensuite, Lagoon

  • 200 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Room, Ensuite, Lagoon View

  • 250 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Chalet, Ensuite, Garden Area

  • 200 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Elite Suite, Lagoon View

  • 400 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Salelologa

Located within a 5-minute walk of Tafua Rainforest Preserve, Lusia's Lagoon Chalets is within a 15-minute stroll of Salelologa Ferry Terminal. This 30-room, 3-star resort has conveniences like free breakfast, a restaurant, and free self parking.

What's nearby

  • Salelologa Ferry Terminal - 13 min walk - 0.7 miles
  • Salelologa Market - 3 min drive - 1.4 miles
  • Afu Aau Falls - 17 min drive - 9.6 miles
  • Lano Beach - 25 min drive - 16.0 miles

Getting around

  • Faleolo International Airport (APW) - 88 min drive

Restaurants

  • ‪Luis Chips - ‬4 min drive

About this property

Lusia's Lagoon Chalets

Bayside resort with free breakfast and spa services
Lusia's Lagoon Chalets features WiFi in public areas, spa services, and a meeting room. There's free parking if you drive. The front desk has multilingual staff that can help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this family-friendly resort include a library, a terrace, and laundry facilities.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Languages

English

Similar properties

Property amenities

Internet

  • Available in some public areas: WiFi (WST 15 per hour)

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • CCs Restaurant and Bar

Things to do

  • Kayaking
  • Library
  • Snorkeling
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • Picnic area
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • No elevator

More

  • 3 floors
  • 5 buildings
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Partially-open bathroom
  • Shower
  • Towels provided

More

  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
The property charges 4 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests should notify this property well in advance of their anticipated arrival time in order to arrange ferry transfers. The first ferry leaves the wharf at 6 AM and the last one at 4 PM. Customers landing at the international airport after 4 PM will have to stay on the main island of Upulu and catch a ferry the following day.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 3 kids, 4 years old and younger stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for wireless internet in public areas: WST 15 per hour (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 15
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Lusia's
Lusia's Lagoon
Lusia's Lagoon Chalets
Lusia's Lagoon Chalets Cabin
Lusia's Lagoon Chalets Cabin Salelologa
Lusia's Lagoon Chalets Salelologa
Lusia`s Lagoon Chalets Hotel Salelologa
Lusias Lagoon Chalets Salelologa
Lusia's Lagoon Chalets Samoa/Salelologa
Lusia's Lagoon Chalets Hotel Salelologa
Lusia's Lagoon Chalets Hotel
Lusia's Lagoon Chalets Resort Salelologa
Lusia's Lagoon Chalets Resort
Lusia's goon s Salelologa
Lusia's Lagoon Chalets Resort
Lusia's Lagoon Chalets Salelologa
Lusia's Lagoon Chalets Resort Salelologa

Frequently asked questions

Is free cancellation available at Lusia's Lagoon Chalets?

Lusia's Lagoon Chalets offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What can I see around Lusia's Lagoon Chalets?

This resort is located in Salelologa, a short 13-minute walk from Salelologa Ferry Terminal and also 4 minutes on foot from Tafua Rainforest Preserve. Salelologa Market is also within a driving distance of 1.2 mi.

Is parking available on site at Lusia's Lagoon Chalets?

Yes, self parking is offered for free at the resort.

Is a spa located at Lusia's Lagoon Chalets?

Spa services at the resort include deep-tissue massages.

Does Lusia's Lagoon Chalets feature a casino on the premises?

No, Lusia's Lagoon Chalets doesn't have a casino.

Will I find an indoor pool at Lusia's Lagoon Chalets?

No, there is no indoor pool at this resort.

What will couples enjoy most about a stay at Lusia's Lagoon Chalets?

This waterfront resort offers plenty of amenities for couples including a bar, a restaurant with al fresco dining, and private dining.

Does Lusia's Lagoon Chalets have a hot tub?

No, this resort doesn't have a spa tub.

Does Lusia's Lagoon Chalets feature a restaurant that includes a breakfast menu?

Yes, Lusia's Lagoon Chalets serves free full breakfasts at CCs Restaurant and Bar each morning.

Will Lusia's Lagoon Chalets allow pets to stay for free?

No, pets aren't allowed at Lusia's Lagoon Chalets.

Are there connecting rooms at Lusia's Lagoon Chalets?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from Lusia's Lagoon Chalets?

The closest major airport to Lusia's Lagoon Chalets is Faleolo International Airport (APW), which is 17.6 mi away (88 minutes by car).

Can I book a room with a balcony at Lusia's Lagoon Chalets?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy ocean or garden views.

Lusia's Lagoon Chalets Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 41 out of 142 reviews
Rating 8 - Good. 47 out of 142 reviews
Rating 6 - Okay. 30 out of 142 reviews
Rating 4 - Poor. 17 out of 142 reviews
Rating 2 - Terrible. 7 out of 142 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great honey moon stayig, treated like very specusl guests
Stayed 3 nights in Jan 2020

2/10 Terrible

Wendy, Sunshine Coast Australia

Traveled with family
Disliked: Amenities, property conditions & facilities
This property was not maintained well and is in disrepair. Whilst staff were friendly they appear to be left to their own devices with the owner absent. The electricity went off in our room for no good reason other than failure by staff to ensure supply was paid for. There was no-one onsite to rectify the issue so we suffered through a night without air-conditioning or lights in 30 degrees heat. A request for some kind of remittance has been ignored. DO NOT STAY AT THIS PROPERTY.
Stayed 4 nights in Dec 2019

8/10 Good

Susan

Traveled with group
Liked: Room comfort

Not happy.

Not as the photos portray. Lagoon chalets are very old and in need of renovation. Apartment block not up to advertised standard. Lagoon not readily accessable for swimming. No kitchens in rooms. No daily housekeeping. Meals were cokd and dry. Overall would not recommend.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Staff & service
The service was really slow. The person taking the orders behind the bar/restaurant was busy on her phone. Daily cleaninf is non existent you have to ask for a clean and will cost you extra. Very basic
Stayed 6 nights in Nov 2019

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For what you pay this property is bare bones. Cold showers and uncomfortable beds.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Disappointing value for the money

We chose to stay in Lusia's because of the convenient location just next to the ferry. The infrastructure is old and generally in bad condition. The staff is not helpful at all, e.g. it was the only situation in Samoa, that I was asked to pay extra for very basic services like calling a taxi or contacting a rental company. The included breakfast was very basic and not tasty at all, we heard from other guests that other food is overpriced and not good, so we decided to eat somewhere else. To sum up, I won't stay in Lusia's Chalets again. If I were in Savaii again, I would probably take a taxi and stay in Fales further from the ferry from the very beginning.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
Had to pay an extra charge when we arrived for our chalet. I was very annoyed and the chalet didnt have very basic amenities like a jug
Stayed 1 night in Aug 2019

6/10 Okay

Julie, Japan

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The water wasn't working well in the bathrooms and I thought I booked for a room in the two-storey building but sadly my brother told me they got a different room in the garden area.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
fantastic chalet on the water, privacy solitude beautiful cove for swimming. Resturant and staff lovely but the menu needs upscaling and cold be amazing with all the natural ingredients available to them. Lucia a lovely lady with a great heart
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Thought the property was run-down and expensive for what we paid for. Friendly helpful staff and the deck area around the lagoon was nice.
Stayed 2 nights in Jul 2019

10/10 Excellent

E M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was fine.peace and qyiet. There was nom no TV in our room
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were quite unfriendly upon arrival and throughout our stay. They seemed very insincere. The facilities were run down and inconsistent with availability. The canoe we used had a decent leak and took on an alarming amount of water. We provided this feedback to the staff, they couldn’t have cared less. The meals were very expensive and poor quality. The mosquito net was had many large holes. The jetty was great for jumping off and swimming around. Had a lovely view and was a quirky place.
Stayed 1 night in May 2019

4/10 Poor

Andreas

Disliked: Staff & service
Stayed 1 night in Apr 2019

4/10 Poor

Andreas

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Amenities, property conditions & facilities
No toilet close to room, no towells, no shower workings good, many insect, good locations
Stayed 1 night in Mar 2019

2/10 Terrible

Lina

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
There was mold everywhere. Growing on the walls, lamp shades and even mirrors which has caused ill breathing/coughing for both me and my 5 year old daughter. The mold is being painted over with white paint which is disgusting. Also, every time we have returned to the hotel room, there was a huge cockroach or lizard waiting for us in the bathroom. The last night I woke up at 3am to find an earwig on my daughters pillow about to be on her face. Other than the hotel room, the view coming outside was always a way to look at the beauty outside of sleeping inside the room.
Stayed 6 nights in Mar 2019

4/10 Poor

Lina

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Mold painted over everywhere making us very ill with breathing it in. Huuuge cockroach or lizard waiting for us in the bathroom every night.
Stayed 6 nights in Mar 2019

2/10 Terrible

Verified traveler

Stayed 6 nights in Mar 2019

4/10 Poor

Kiaa, Utah

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The lagoon was beautiful! The room would’ve been charming, except they did a lot to hide the underlying issues that were evident. There was black mold everywhere and it caused those of us staying to have allergic reactions. They had painted over the lamp shaped to try to hide the mold on them but once you turned on the light you could see the mold plainly through the paint. There was also mold coming through the walls and by the air conditioning. We could’ve stayed another night but left due to the conditions to stay with family on the island and al of our allergies cleared up once we weren’t in the room anymore.
Stayed 5 nights in Mar 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service
We booked a room online that they are no longer using. We would never have booked there had we known, it would've been nice to be notified before hand. Also they still have this room advertised?!
Stayed 2 nights in Mar 2019

8/10 Good

Sianiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfort and kind hostess. The only thing concerned about is the walk rail right outside the cottage, it was slippery and husband slipped on it and hurt his angle. It needs repair on the walkway rail with some rubber mats to make it safe for patrons especially when it rains. Other than that it was nice.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

2/10 Terrible

Vanida

Disliked: Cleanliness, staff & service, property conditions & facilities
It couldn’t be worser. No ventilator. Dirty beth. No breakfast at 7.30. Dust from above.
Stayed 1 night in Dec 2018