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La Bertelière, The Originals Relais Rouen

4.0 star property
Hotel in Saint-Martin-du-Vivier with a 24-hour front desk and a restaurant
VIP Access

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Photo gallery for La Bertelière, The Originals Relais Rouen

Exterior
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Exterior
Lunch and dinner served, French cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
1641 Avenue De Mesnil Gremichon, Saint-Martin-du-Vivier, Seine-Maritime, 76160
  • Place, Rouen Cemetery
    ‪5 min drive‬
  • Place, Charles Nicolle Hospital
    ‪7 min drive‬
  • Place, Tour Jeanne d'Arc
    ‪8 min drive‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Traditional Room

Traditional Room | In-room safe, desk, soundproofing, iron/ironing board

Traditional Room

9.4 out of 10
Exceptional
(8 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Saint-Martin-du-Vivier

La Bertelière, The Originals Relais Rouen is located within a few miles (5 km) of Rouen Cemetery and Centre d'Histoire Sociale. This 4-star hotel has 44 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Rouen Cemetery - 5 min drive - 2.3 miles
  • Charles Nicolle Hospital - 7 min drive - 3.1 miles
  • Tour Jeanne d'Arc - 8 min drive - 3.5 miles
  • Hotel de Ville - 8 min drive - 3.5 miles
  • Saint-Ouen Church - 8 min drive - 3.5 miles

Getting around

  • Palais de Justice Tram Station - 9 min drive
  • St-Martin-du-Vivier Station - 13 min walk
  • Rouen (URO-Rouen - Seine Valley) - 29 min drive

Restaurants

  • ‪L'addition - ‬5 min drive
  • ‪Restaurant Le P’tit Veau D’or - ‬4 min drive
  • ‪Le Comptoir du Malt - ‬5 min drive
  • ‪La Strada - ‬5 min drive
  • ‪gulfstream - ‬6 min drive

About this property

La Bertelière, The Originals Relais Rouen

Hotel in Saint-Martin-du-Vivier with a 24-hour front desk and a restaurant
La Bertelière, The Originals Relais Rouen features free WiFi in public areas, meeting rooms, and conference space. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, express check-in, and free newspapers.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers, free toiletries, and bathrobes. Coffee makers, safes, and desks are other standard amenities. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 17 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Jardin D Hiver

Things to do

  • Bicycle storage
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 18 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8 for children
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Berteliere
Quality Berteliere
Quality Berteliere Saint-Martin-du-Vivier
Quality Hotel Berteliere
Quality Hotel Berteliere Saint-Martin-du-Vivier
Qualys-Hotel Rouen Hotel
Qualys-Hotel Rouen
QUALYS-HOTEL Rouen Nord Hotel Saint-Martin-du-Vivier
QUALYS-HOTEL Rouen Nord Hotel
QUALYS-HOTEL Rouen Nord Saint-Martin-du-Vivier
La Bertelière The Originals Relais Rouen
La Bertelière, The Originals Relais Rouen Hotel
La Berteliere The Originals Relais (Qualys Hotel)
La Bertelière, The Originals Relais Rouen Saint-Martin-du-Vivier

Frequently asked questions

What can I see close to La Bertelière, The Originals Relais Rouen?

This hotel is located in Saint-Martin-du-Vivier, close to Tour Jeanne d'Arc, Musée des Beaux-Arts, and Rouen Christmas Market. You'll also find Place du Vieux-Marche and Rue du Gros-Horloge within a short drive.

How much does it cost to stay at La Bertelière, The Originals Relais Rouen?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at La Bertelière, The Originals Relais Rouen on Dec 27, 2025 start from $108.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at La Bertelière, The Originals Relais Rouen?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does La Bertelière, The Originals Relais Rouen include a casino?

No, La Bertelière, The Originals Relais Rouen doesn't have a casino.

Is there an indoor pool at La Bertelière, The Originals Relais Rouen?

No, there is no indoor pool at this hotel.

Is La Bertelière, The Originals Relais Rouen good for couples?

Couples staying at this hotel will appreciate amenities like bathrobes as well as a bar and a restaurant.

Are there hot tubs at La Bertelière, The Originals Relais Rouen?

No, there isn't a spa tub at this hotel.

Does La Bertelière, The Originals Relais Rouen have a restaurant with a breakfast menu?

Yes, La Bertelière, The Originals Relais Rouen serves buffet breakfast for a surcharge each morning at Le Jardin D Hiver.

Does La Bertelière, The Originals Relais Rouen allow pets to stay for free?

Although they can't stay for free, pets are welcome at La Bertelière, The Originals Relais Rouen for a fee of EUR 18 per pet, per night. The property also provides food and water bowls.

Does La Bertelière, The Originals Relais Rouen have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to La Bertelière, The Originals Relais Rouen?

The closest major airport to La Bertelière, The Originals Relais Rouen is Rouen (URO-Rouen - Seine Valley), which is 12.2 mi away (29 minutes by car).

Are there rooms with balconies at La Bertelière, The Originals Relais Rouen?

No, at La Bertelière, The Originals Relais Rouen, there aren't any guestrooms that list a balcony.

La Bertelière, The Originals Relais Rouen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 176 out of 432 reviews
Rating 8 - Good. 181 out of 432 reviews
Rating 6 - Okay. 54 out of 432 reviews
Rating 4 - Poor. 15 out of 432 reviews
Rating 2 - Terrible. 6 out of 432 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great dog friendly hotel in a lovely suburb of Rouen. Possibly the most dog friendly hotel we have ever stayed in. We enjoyed a relaxing stop over and enjoyed walking the dog in the adjacent neighbourhood. Friendly and it felt like an old school family run hotel close enough to Rouen for exploration but rural enough for a peaceful night listening to the tawny owls.
Stayed 1 night in Sep 2025

10/10 Excellent

Sam

Stayed 1 night in Aug 2025

10/10 Excellent

HEATHER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely presented, quiet location. Food delicious
Stayed 1 night in Aug 2025

10/10 Excellent

Loraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful hotel! We only stayed overnight on our road trip down to Spain with our greyhound. The staff on reception were friendly and helpful. There was a lovely peaceful garden with sun loungers and pods if you wanted shade. Our meal in the restaurant, which is dog friendly, was one of the best meals we have had and at a reasonable price. The interim has some wonderful artwork. Would highly recommend as it was one of the best stays of our trip. 10 put of ten all round! 😊
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was very good for an evening meal with local produce and breakfast was a good selection too.
Stayed 1 night in Jul 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location just of Autoroute, friendly staff and well maintained hotel in very pretty grounds.
Stayed 1 night in Jun 2025

10/10 Excellent

Eric W.

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient , clean, good food, regular stop for us

High quality as usual, I asked for an extra firm mattress and didn’t get it but it’s not a major issue.
Stayed 1 night in May 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop over driving south.

Check in great, room great, dog friendly as promised, car parking great, breakfast was good but cooked breakfast food could have been better. Dining experience amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Myra Ruffler

Stayed 1 night in Dec 2024

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay just outside Rouen

Lovely hotel in quiet area very close to Rouen. Car parking on site. Restaurant very good and not expensive for the food and service provided.
Stayed 1 night in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Very pet friendly. Had a lovely meal in the beautiful dining room with my dog.
Stayed 1 night in Oct 2024

10/10 Excellent

patricia

Liked: Cleanliness, staff & service
Excellent to find a kettle in the room for making a hot drink. Water gift was good too.
Stayed 1 night in Oct 2024

10/10 Excellent

Garry

Stayed 1 night in Sep 2024

8/10 Good

jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing dog friendly hotel

We stopped here on the way back to the UK with our dog. Cannot fault anything. Room was amazing, great restaurant with our dog allowed to join us, no problem catering for vegetarian options, good food and wine, great location, friendly staff......5 stars
Stayed 1 night in Jul 2024

8/10 Good

Adele

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and simple. The service in the restaurant was very good and the meal good value.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overnight stop

Have stayed here several times as a stopover. It is very consistent in every way. Service,food, cleanliness and staff all very good
Stayed 1 night in Mar 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff, very friendly, would definitely go back for another stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Steven John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple and 2 doggies

Lovely stop over on our trip to Ireland. Cosy rooms and we really appreciate how dog friendly the hotel is which our 2 little doggies really enjoyed and they even joined us for dinner in the restaurant. The food was good for dinner. We will be back not just because I left clothing behind but it is a lovely friendly hotel.
Stayed 1 night in Dec 2023

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here passing through to Calais. Ideal stop off as near to the motorway. Dog friendly. The restaurant was lovely French cuisine. The room had a second door separating the bedroom from the entry door which cut down on hearing anyone in corridors which was a bonus to help my dog settle a lot easier. Would definitely stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay.

We had a very happy stay at this beautiful hotel. The staff, the service, the food and the room were all excellent. A great place with a convenient location for access to the A28 motorway.
Stayed 1 night in Nov 2023