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Best Western Hotel Austria & Spa

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Photo gallery for Best Western Hotel Austria & Spa

Sauna, hot tub
Staircase
Exterior
Restaurant
Standard Room, 1 Queen Bed, Non Smoking | In-room safe, WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
20 Bis Place Massenet, Saint-Etienne, 42000
  • Place, Stade Geoffroy-Guichard
    ‪15 min walk‬
  • Place, Cité du Design
    ‪2 min drive‬
  • Place, Zenith Saint-Etienne Metropole
    ‪4 min drive‬
  • Airport, Saint-Etienne (EBU-Saint-Etienne - Loire Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking | In-room safe, WiFi

Superior Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

Standard Room, 1 King Bed, Non Smoking (Twin bed on request) | In-room safe, WiFi

Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, WiFi

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, WiFi

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • Free WiFi

Superior Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

  • Sleeps 2
  • Free WiFi

Standard Double Bed Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Saint-Etienne

Best Western Hotel Austria & Spa places you within a short walk of Musée d'Art Moderne de Saint-Etienne and within a mile (2 km) of Stade Geoffroy-Guichard. This hotel welcomes guests with conveniences like a full-service spa, a business center, and a 24-hour front desk.

What's nearby

  • Musée d'Art Moderne de Saint-Etienne - 11 min walk - 0.6 miles
  • Stade Geoffroy-Guichard - 15 min walk - 0.8 miles
  • Cité du Design - 2 min drive - 1.3 miles
  • University Hospital of Saint-Etienne - 4 min drive - 1.7 miles
  • Zenith Saint-Etienne Metropole - 4 min drive - 1.3 miles

Getting around

  • Saint-Etienne-La Terrasse Station - 3 min walk
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 16 min drive

Restaurants

  • ‪Brasserie Geoffroy Guichard - ‬19 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Chaudron Vert - ‬10 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Le Fil - ‬3 min drive

About this property

Best Western Hotel Austria & Spa

Best Western Hotel Austria & Spa features a full-service spa, a business center, and spa services. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables.
Guests can expect to find 40-inch LED TVs with cable channels. Coffee makers, safes, and phones are also standard.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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The price is $118
May 28 - May 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per day)

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff

Business services

  • Business center

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • This property welcomes pets

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 5.50 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately EUR 15 for adults and EUR 7.50 for children
  • Nearby parking fee: EUR 20 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Best Western Hotel Austria
Best Austria & Saint Etienne
Best Western Hotel Austria Spa
Best Western Hotel Austria & Spa Hotel
Best Western Hotel Austria & Spa Saint-Etienne
Best Western Hotel Austria & Spa Hotel Saint-Etienne

Frequently asked questions

What can I see near Best Western Hotel Austria & Spa?

This hotel is located in Saint-Etienne, a short 16-minute walk from Stade Geoffroy-Guichard and also 8 minutes on foot from Musée d'Art Moderne de Saint-Etienne. You'll also find Cité du Design and Zenith Saint-Etienne Metropole within a short drive.

How much does it cost to stay at Best Western Hotel Austria & Spa?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Best Western Hotel Austria & Spa on May 29, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Hotel Austria & Spa?

No, there isn't parking available at the hotel.

Is there a spa available at Best Western Hotel Austria & Spa?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Best Western Hotel Austria & Spa have a casino at the property?

No, Best Western Hotel Austria & Spa doesn't have a casino.

Is there an indoor pool at Best Western Hotel Austria & Spa?

No, there is no indoor pool at this hotel.

Is Best Western Hotel Austria & Spa a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like bathrobes as well as a hot tub and a full-service spa.

Are there hot tubs at Best Western Hotel Austria & Spa?

No, but this hotel does have a sauna.

Does Best Western Hotel Austria & Spa have a restaurant that serves breakfast?

Yes, Best Western Hotel Austria & Spa serves an English breakfast each morning for a surcharge from its snack bar.

Does Best Western Hotel Austria & Spa allow pets to stay for free?

Although pets can't stay for free, they are welcome at Best Western Hotel Austria & Spa.

Are there connecting rooms at Best Western Hotel Austria & Spa?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Best Western Hotel Austria & Spa?

The closest major airport to Best Western Hotel Austria & Spa is Saint-Etienne (EBU-Saint-Etienne - Loire Intl.), which is 7.3 mi away (16 minutes by car).

Are there rooms with balconies at Best Western Hotel Austria & Spa?

No, there aren't any guestrooms at Best Western Hotel Austria & Spa that offer a balcony.

Best Western Hotel Austria & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 26 out of 63 reviews
Rating 8 - Good. 19 out of 63 reviews
Rating 6 - Okay. 12 out of 63 reviews
Rating 4 - Poor. 5 out of 63 reviews
Rating 2 - Terrible. 1 out of 63 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff service from all the family
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service
Great hotel for walking distance to the St Etienne football stadium. Basic but with excellent staff. Worth noting sauna/spa has an extra fee
Stayed 2 nights in Jan 2024

8/10 Good

Jean-Francois

Stayed 2 nights in Feb 2026

8/10 Good

Lionel

Business traveler
Liked: Cleanliness, staff & service, amenities
Bien bonne literie
Stayed 1 night in Feb 2026

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, amenities
Personnel accueillant et à l'écoute
Stayed 1 night in Feb 2026

6/10 Okay

Ketsia

Traveled with family
Liked: Cleanliness, staff & service
Les chambres sont propre mais organisation pas fameux j’ai voulu annuler le petit déjeuner car je devais partir tôt impossible de ce faire rembourser, petit déjeuner beurre périmé assez déçu
Stayed 2 nights in Feb 2026

8/10 Good

LAURENT

Stayed 1 night in Jan 2026

10/10 Excellent

Patrice MAZZOLENI

Stayed 1 night in Jan 2026

8/10 Good

Novia

Business traveler
Liked: Cleanliness, property conditions & facilities
La chambre était très propre. Une bouilloire à disposition , un service très apprécié. Le personnel très agréable et le restaurant est très bien .
Stayed 1 night in Jan 2026

6/10 Okay

William

Stayed 1 night in Dec 2025

10/10 Excellent

lombardo

Liked: Cleanliness, staff & service, amenities
Top !
Stayed 1 night in Nov 2025

6/10 Okay

Adrien

Stayed 1 night in Nov 2025

8/10 Good

Chantal

Liked: Cleanliness, staff & service, amenities
Nous avons appréciés le personnel très très aimable, le point négatif le contenu du petit déjeuné
Stayed 1 night in Nov 2025

6/10 Okay

Lucas

Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Tout le monde est très accueillant. Bien placé, chambre propre et bien équipée. Je recommande le restaurant
Stayed 1 night in Sep 2025

6/10 Okay

Antoine

Liked: Staff & service
Disliked: Property conditions & facilities
Une super réception, mais énormément dessus des photos a la réalité.. Impossible de s'asseoir sur le toilette trop serré dans la salle de bain. La douche pas de pression et des fuites enormes sur la colone de douche. Le petit déjeuner laisse à désirer.
Stayed 1 night in Jul 2025

8/10 Good

Olivier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jean marc

Stayed 1 night in Jun 2025

10/10 Excellent

Jean-Loïc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Djailani

Un séjour mais sa va
Stayed 1 night in Jun 2025

10/10 Excellent

Peggy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel, il reste cher pour le lieu et l'emplacement, mais belle surprise et belle decouverte de son restaurant. Pour le prix j'aurai prefere avoir un spa gratuit. 30€/personne c'est abusé.
Stayed 1 night in Jun 2025

10/10 Excellent

Jean-Loïc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

marianne

Stayed 4 nights in Apr 2025

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent !

Hôtel parfait ! L’accueil est excellent. Chaque personne est très agréable. Les plats au restaurant sont très bons donc je mange sur place à chaque fois sans hésitation. Parking au pied de l’hôtel quand il y a de la place. Les chambres sont à la hauteur du reste. Merci
Stayed 1 night in Apr 2025

8/10 Good

Michel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon accueil
Stayed 1 night in Apr 2025