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SilverOaks Resort Heritage

Propiedad de 3.0 estrellas

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Galería de fotos de SilverOaks Resort Heritage

Terraza o patio
Tina de hidromasaje
Restaurantes
Entrada de la propiedad
Exterior

Opiniones

5.8 de 10,

Servicios principales

  • Alberca
  • Tina de hidromasaje
  • Spa
  • Acepta mascotas
  • Estacionamiento incluido
  • Restaurante

Explora la zona

Ver en el mapa
349 Fenton St, Rotorua, 3201
  • Place, Villa turística Whakarewarewa: The Living Maori Village
    ‪8 min a pie‬
  • Place, Te Puia New Zealand Maori Arts and Crafts Institute
    ‪11 min a pie‬
  • Place, Redwoods Whakarewarewa Forest (parque natural)
    ‪15 min a pie‬
  • Airport, Rotorua (ROT-A. Regional de Rotorua)
    ‪9 min en auto‬

Opciones de habitación

Abrir todas las fotos de Estudio

Escritorio, cortinas blackout y tabla de planchar con plancha

Estudio

  • 344 pies cuadrados
  • 3 personas
  • 1 cama Queen o 1 cama individual

Abrir todas las fotos de Estudio, hidromasaje

Terraza o patio

Estudio, hidromasaje

  • 431 pies cuadrados
  • 3 personas
  • 1 cama matrimonial o 2 camas individuales

Abrir todas las fotos de Habitación estándar, 1 habitación, hidromasaje

Terraza o patio

Habitación estándar, 1 habitación, hidromasaje

  • 344 pies cuadrados
  • 4 personas
  • 1 cama matrimonial y 2 camas individuales

Abrir todas las fotos de Suite, 1 habitación

Televisión y reproductor de DVD

Suite, 1 habitación

  • 861 pies cuadrados
  • 4 personas
  • 1 cama Queen, 2 camas individuales y 1 sofá cama matrimonial

Abrir todas las fotos de Suite, 2 habitaciones

Televisión y reproductor de DVD

Suite, 2 habitaciones

  • 1076 pies cuadrados
  • 2 habitaciones
  • 6 personas
  • 2 sofás cama matrimoniales o 1 cama Queen y 2 camas individuales

Información de la zona

Rotorua

Con una ubicación magnífica en la zona de Glenholme, SilverOaks Resort Heritage se sitúa a 10 minutos a pie de lugares como Club de golf Rotorua y Villa turística Whakarewarewa: The Living Maori Village. Este hotel de 3 estrellas cuenta con 41 habitaciones y ofrece un restaurante, alberca al aire libre y estacionamiento gratis.

Qué hay cerca

  • Villa turística Whakarewarewa: The Living Maori Village - A 8 min a pie - 0.7 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - A 11 min a pie - 1.0 km
  • Whakarewarewa Thermal Reserve (reserva termal) - A 11 min a pie - 1.0 km
  • Redwoods Whakarewarewa Forest (parque natural) - A 15 min a pie - 1.3 km
  • Centro comercial Rotorua Central - A 3 min en auto - 1.9 km

Medios de transporte

  • Rotorua (ROT-A. Regional de Rotorua) - 10 min en auto

Restaurantes

  • ‪Ciabatta Bakery - ‬A 17 min a pie
  • ‪McDonald's - ‬A 2 min en auto
  • ‪Delhi Hut - ‬A 3 min en auto
  • ‪Pataka Kai - ‬A 12 min a pie
  • ‪Pantry D'or - ‬A 11 min a pie

Información de la propiedad

SilverOaks Resort Heritage

En SilverOaks Resort Heritage tendrás acceso a amenidades, como alberca al aire libre, chapoteadero y wifi en las áreas comunes. Además, si llevas auto, hay estacionamiento gratis. El personal de la recepción estará encantado de brindarte ayuda si necesitas almacenamiento seguro de objetos de valor, servicio de lavandería o tintorería y asistencia turística y para la compra de entradas. Este hotel para familias dispone también de tina de hidromasaje, cancha de tenis al aire libre y espacio para conferencias.
La propiedad cuenta con una alberca al aire libre, chapoteadero y una tina de hidromasaje. Otras alternativas de esparcimiento incluyen cancha de tenis al aire libre.

Las siguientes actividades de recreación se pueden practicar en la propiedad o en los alrededores. Es posible que apliquen cargos.

Regálate un momento de bienestar con los servicios de spa en la propiedad.

Propiedades similares

Vista desde la habitación
Rydges Rotorua
  • Alberca
  • Tina de hidromasaje
  • Estacionamiento incluido
  • Wifi gratuito
8.2 de 10, Muy bueno, 1,125 opiniones
$85 por noche
El precio actual es de $98
30 mar. - 31 mar.
Total con impuestos y cargos
Rydges Rotorua

Servicios de la propiedad

Internet

  • Disponible en todas las habitaciones: wifi (NZD 10 por día), internet por cable (con cargo)
  • Disponible en algunas áreas comunes: wifi (NZD 10 por día)

Estacionamiento y transporte

  • Estacionamiento gratis en la propiedad
  • Estacionamiento limitado en la propiedad
  • Estacionamiento con acceso para silla de ruedas disponible

Alimentos y bebidas

  • Desayuno disponible con cargo: de NZD 15 a 20 por persona
  • 1 bar o lounge
  • 1 restaurante

Actividades

  • Alberca al aire libre
  • Área de juegos infantiles
  • Cancha de tenis al aire libre
  • Chapoteadero
  • Minigolf
  • Tina de hidromasaje

Para familias

  • Alberca al aire libre
  • Área de juegos infantiles
  • Cama extra/plegable (con cargo)
  • Chapoteadero
  • Cuna en las habitaciones
  • Lavandería
  • Microondas en la habitación
  • Minigolf
  • Refrigerador en la habitación
  • Reproductor de DVD
  • Servicio de cuidado de niños o guardería (con cargo)

Servicios generales

  • Caja de seguridad en la recepción
  • Lavandería
  • Servicio de recepción con horario limitado

Servicios para huéspedes

  • Asistencia para tours y compra de boletos
  • Servicio de lavandería o tintorería
  • Servicio de limpieza (diario)

Servicios ejecutivos

  • Zona para conferencias

Exteriores

  • Asador
  • Jardín

Spa

  • Servicios de spa

Facilidades para personas con discapacidad

  • Si tienes solicitudes de acceso especial, contacta a la propiedad utilizando los datos que aparecen en la confirmación de la reservación.
  • Estacionamiento con acceso para silla de ruedas
  • Rampa de acceso para silla de ruedas

Más

  • 2 pisos

Amenidades en la habitación

Habitación

  • Cama extra/plegable (con cargo)
  • Cortinas oscuras
  • Cuna gratuita

Baño

  • Amenidades de baño gratuitas
  • Baño privado
  • Regadera
  • Secadora de cabello

Entretenimiento

  • Reproductor de DVD
  • TV con canales satelitales

Alimentos y bebidas

  • Cafetera y tetera
  • Microondas
  • Refrigerador
  • Servicio a la habitación limitado

Más

  • Aire acondicionado (con control)
  • Escritorio
  • Plancha y burro de planchar
  • Teléfono
  • Ventilador de techo

Políticas

Check-in

Inicio de check-in: 14:00. Fin de check-in 22:00
Check-in exprés
Edad mínima para hacer el check-in: 18 años

Check-out

Check-out antes de las 10:00
Check-out exprés

Instrucciones especiales de check-in

Los huéspedes deben contactar al hospedaje con anticipación para recibir las instrucciones sobre el check-in. La recepción tiene un horario limitado.
Contacta al hospedaje con anticipación para organizar el check-in. Utiliza la información de contacto incluida en la confirmación de la reservación.
Si tienes previsto llegar después de las 23:00, contacta a la propiedad con anticipación. Utiliza la información de contacto incluida en la confirmación de la reservación.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Formas de acceso

Servicio de recepción (horario limitado)

Formas de pago

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Esta propiedad acepta tarjetas de crédito

Evaluación nacional

La clasificación de la propiedad, según nuestro propio sistema de categorías, se basa en el tipo de propiedad, los servicios y las amenidades.

Otros nombres de la propiedad

Silveroaks Heritage Rotorua
SilverOaks Resort Heritage Hotel
SilverOaks Resort Heritage Rotorua
SilverOaks Resort Heritage Hotel Rotorua

Opiniones de SilverOaks Resort Heritage

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 78 de 919 opiniones
Puntuación de 8, es decir, Bueno. Basada en 225 de 919 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 273 de 919 opiniones
Puntuación de 4, es decir, Malo. Basada en 200 de 919 opiniones
Puntuación de 2, es decir, Terrible. Basada en 143 de 919 opiniones

5.8/10

Limpieza

6.8/10

Servicio y personal

4.8/10

Condiciones de la propiedad

Opiniones

4/10 Malo

Carl, Henderson New Zealand

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Staff ok, room not so much

It was filthy. Bread chunks on broken couch. Dead roach in drawers. Rotten doors and mold.
Se hospedó 2 noches en junio de 2017

6/10 Aceptable

Sherry, Melbourne

No le gustó: Servicio y personal y condiciones de la propiedad

Not quite a friendly travellers place

Internet only working in the lobby. Other hotel guest making a lot of noise, Everything from the lift to the hair dryer not working or wore out.
Se hospedó 1 noche en septiembre de 2017

8/10 Bueno

Mike, Auckland

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

Budget Friendly

This was a spur of the moment decision and whilst the room was a little tired it was great value for money, everything that we needed was provided and the bed was very comfortable. The staff were very friendly.
Se hospedó 1 noche en agosto de 2017

8/10 Bueno

jay, melbourne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Budget motel close to the city centre

We booked Silver Oaks looking for affordable accommodation ; we didn't make use of their other facilities so I can't comment on that, but we were very happy with our room. Staff were very friendly and helpful! They made great suggestions about what to do in Rotorua. We enjoyed it so much, we even wanted to extend our stay an extra night. Ungortunately the spa didnt work but overall, it exceeded our expectations.
Se hospedó 2 noches en abril de 2017

6/10 Aceptable

Geoff

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2017

2/10 Terrible

Unhappy!

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones

Really disappointing

There is hardly anything nice to say...the hotel could not find our booking on arrival and took 15 minutes to sort it out. Our room didn't have enough pillows, had no towels or toiletries except for 1 little bar of soap. The TV didn't work. When letting the manager know of each problem they were fixed but i got a little tired of running backwards and forwards to the office to complain of yet another problem especially as it was freezing outside! And the phone didn't work so i couldn't just ring the office to let them know. The staff at breakfast (who arrived after everyone was eating) was rude and blamed all the restaurant guests for not knowing what was happening with food and cutlery. We felt like we were imposing and were almost to scared to go back the next morning. The room was lovely and warm except in the bedroom with the window that the latch was broken on. This is a very old and tired facility that needs lots of renovation to make it nice again. And to top it off we were charged twice for our stay. I would most definitely not recommend this place, or stay there again.
Se hospedó 2 noches en julio de 2017

4/10 Malo

Law, auckland

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones

Ok for budget travellers

Bit disappointed with the overall service. Lights etc. didn't work properly. Room was too cold with no additional heaters. This would be just ok for budget travellers looking to stay over for a night.
Se hospedó 1 noche en julio de 2017

4/10 Malo

Cliente verificado

No le gustó: Condiciones de la propiedad
The whole place needs updating, some things didn't work, continental breakfast was a shambles, just a small table with a bowl of rices and weetbix and sour yoghurt! Wasn't a pleasant stay but cheap I guess.
Se hospedó 1 noche en julio de 2017

8/10 Bueno

Raj, NP

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

Warm and comfortable stay

Resort staff were really nice and friendly. For some reason they did not get the booking from Expedia and they were fully booked but they managed to accommodate us at the end. Rooms were quite warm and the beds were comfortable as well. Location of the resort is also good. Hotel needs a makeover since decoration and appliances looked quite old and microwave did not work for us but they managed to give another one to us.
Se hospedó 1 noche en julio de 2017

2/10 Terrible

dissatisfied , Hawkes Bay

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Awful motel we left and stayed at the Ibis

Terrible motel, photos must be from YEARS ago because the rooms were definitely not like the photos! We left and stayed at the Ibis.
Se hospedó 2 noches en julio de 2017

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Nice staff very accommodating and kind but the motel was very run down, old as just about to have a make over. Sadly the pool and spa were not working which was very disappointing
Se hospedó 1 noche en julio de 2017

4/10 Malo

meshel, taranaki

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Not sure!!!

Room electrical outlet was falling of the wall in our room.. needed more blankets as it was winter.. and there was not spear blankets in the closet. Pool was cold and slightly scummy, also was not full to the top, some of the bricks on the edge of the pool were lose. The front desk was not very accommodating. Parts of the building were falling to bits. Taps in the bathroom were starting to look a bit old. The mini putt was run down. The gym or spas were not in use along the the very sad bbq area. The whole hotel needs a complete update!!!! THE ONLY REALLY GOOD POSITIVE WAS THAT THE CLEANING STAFF WERE FRIENDLY AND DID WHAT THE COULD.
Se hospedó 2 noches en julio de 2017

4/10 Malo

Gill, Auckland

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Very disappointing

We booked this place becaus of the pool and it wasn't working. Was in terrible condition compared to the photos. We got a good deal but didn't expect it to be this terrible. The internet didn't work. The only thing that was okay was that it was warm.
Se hospedó 1 noche en julio de 2017

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones

Silver oaks resort stay

Stay was pleasant. A few minor things let our rating down. The phone in our room did not work, the tv was fuzzy, the wifi was terrible and the gym was not open. In saying that our room was big, comfortable and warm. The playground and mini golf were great for our little family. The location was perfect too. It was affordable and the staff were accomodating. A bit of work would help make this place amazing. Thanks silver oaks.
Se hospedó 2 noches en julio de 2017

6/10 Aceptable

silver oaks, rotorua

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Average at it finest

Staff where friendly and nice, although they gave me the wrong room key to someone's room that was occupied they sorted it out. The room was average overall , the heater barely worked so it was very cold in there during winter. The bathroom had mould growing on the roof due to the fan not working to be able to get rid of the moisture in the air. The toilet leaked water too out of the vacating pipe after flushing each time. Other than all that average.
Se hospedó 2 noches en julio de 2017

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

No frill accommodation

Spacious room for 2 adults and four children with no extra bells and whistles. Low cost accommodation with breakfast. You get what you paid for, cheapest accommodation in Rotorua at the time. Could be a nice motel if done up.
Se hospedó 1 noche en julio de 2017

2/10 Terrible

Debbie, New Zealand

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Terrible place to stay.

Very run down. No tv in room on arrival told it was getting tuned! Had to go and ask for it again. Free breakfast every day, went to go and nothing there, went back to room to cook toast for kids and fuse blew. Not vacuumed in 3 days, floor wet in kitchen, bed not made, swimming pool and spa not working, tiles missing in bathroom and the list goes on......
Se hospedó 3 noches en julio de 2017

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Hotel staff friendly & helpful but rooms need some TLC. Peeling mouldy wallpaper in bathroom and toilet.
Se hospedó 1 noche en julio de 2017

6/10 Aceptable

Sarah, Auckland

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Good for the rate we got it for but so needs an up

Arrived late didn't have enough blankets for us all lucky we had our own. Short of a towel and had to wait till morning to get it. Appreciated late check out though
Se hospedó 1 noche en junio de 2017

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal y condiciones de la propiedad

Disappointing motel

Unfortunately when we stayed at the Silver Oaks what was advertised was not what you got. The pool wasn't working, the spa pools were closed for maintenance, the mini golf course was very slippery with grime and mud (Slippery and dangerous) and we were provided with 2 chipping irons instead of putters. The tennis court was covered in grime and mud. Our room was warm but the kitchen cabinets had suffered water damage in the past so several of them didn't close. I was pleased to see on the sign that it was planning on getting a makeover. I hope it has some much needed maintenance in the upcoming few weeks.
Se hospedó 2 noches en julio de 2017

2/10 Terrible

Richard, Wellington

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Stay at your own risk. Photo's were deceiving.

The young Maori receptionist was very friendly and helpful. Everything else went down hill in a hurry from there. STAY AT YOUR OWN RISK.
Se hospedó 1 noche en junio de 2017

8/10 Bueno

Nat, NZ

Le gustó: Servicio y personal y comodidad de las habitaciones

Quaint facilities quiet yet close to amenities

Quaint facilities quiet yet close to amenities, family rooms
Se hospedó 2 noches en junio de 2017

8/10 Bueno

L.S, NZ

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

Nice but abit run down in parts.

Needs a good makeover, very old fashioned and also alittle run down in places. The one staff member we met at reception was lovely.
Se hospedó 1 noche en junio de 2017

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Very Disappointing

In all my years of booking accommodation this has been the worst. I booked this place last year due to attending the Maori All Blacks vs Lions test. This place was understaffed and rooms were not ready upon arrival at 2pm. Many people were waiting to book in and couldn't. We were given an upgrade due to the inconvenience but the room was horrible. It smelt damp, the carpet was dirty. The couch was a pull out bed, but was broken, so when you sat on it you were sitting lopsided. It had mould and cop webs on the windowsills and you couldn't shut the windows in the lounge or bedroom due to not having any handles on them. The bathroom had tiles missing of the wall. The jet bath needed a good clean. You couldn't turn the basin tap fully off so it dripped all night. Not a nice experience.
Se hospedó 1 noche en junio de 2017

4/10 Malo

Cliente verificado

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad

2 star

Outside room light wasn't turned on till early hours in the morning. Called for light change because most lights weren't working in the room but told the reception not to bother I'd deal with it. On the single bed there were crumb like pieces on top of blanket but sheets seemed cleaned on both the single and queen bed. The queen blanket did have a few little stains so im unsure wether that blanket had been cleaned or reused. PowerPoint next to bed wasn't working. Fan in toilet was really noisy. Car park space was right next to the rubbish bin which smelt. Wi-Fi was extra that was ok, but paid 10 dollars for 2 4 hour coupons = 8 hours (not enough and not knowing it was only for 8 hours till I had already paid). Could be better.
Se hospedó 1 noche en mayo de 2017