6/10 Aceptable
Jen
20 mar. 2024
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Great staff, food and spa.. shame about the room
Staff super friendly and helpful. Food in the restaurant really good too. For the type of hotel and price of room the room was underwhelming but functional. The area it needs a refurb (in my view) is the bathroom as the fittings weren't suitable for this level of hotel. Hand rails in bath great for those who need them (I applaud them being there) but the bath needs to be bigger to accommodate these, because currently there is little space (and I'm not a big person) so you catch your arm on the rail whilst trying to have a shower - much too tight. The hook for the towel kept falling off and there was only one of them for a double room - should be at least 2! The heated towel rail nice but not big enough for 2 sets of towels to dry them properly. For some reason the sink kept filling up with bubbles when washing hands that took ages to go away for the next person. Otherwise there was adequate sockets in the room for all the 'extra gadgets' we had with us which was good. Kettle in a really odd place (in cupboard under telly) and you couldn't move it elsewhere - very awkward. Absolutely BRILLIANT treatment at the Spa though - very excellent!
Jen
Se hospedó 2 noches en marzo de 2024