Hôtel Universel in Rivière-du-Loup

4.0 star property
Family-friendly hotel with a full-service spa connected to the convention center in Rivière-du-Loup
VIP Access

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Photo gallery for Hôtel Universel in Rivière-du-Loup

Front of property
Excellence Room 2 Queen Beds | Hypo-allergenic bedding, individually decorated, individually furnished
Indoor pool, open 8:30 AM to 10:00 PM, lifeguards on site
Breakfast and dinner served, international cuisine
Breakfast and dinner served, international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi

Explore the area

View in a map
311, boul. Hotel-de-Ville, Rivière-du-Loup, QC, G5R 5S4
  • Place, Musee du Bas St Laurent
    ‪18 min walk‬
  • Place, Cegep De Riviere-du-Loup
    ‪2 min drive‬
  • Place, Grand Portage Regional Hospital
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Classic Room, 2 Queen Beds

8.8 out of 10
Excellent
(114 reviews)
  • 312 sq ft
  • 4 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Excellence Room 2 Queen Beds

8.6 out of 10
Excellent
(47 reviews)
  • 312 sq ft
  • 5 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(53 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

Excellence Room

7.6 out of 10
Good
(4 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Privilege Club Room

9.0 out of 10
Wonderful
(29 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Murphy Bed

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(45 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed

Classic Room, 2 Queen Beds, Pool View

  • 4 bedrooms
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Rivière-du-Loup

Hôtel Universel in Rivière-du-Loup is located within a mile (2 km) of Musee du Bas St Laurent and Cegep De Riviere-du-Loup. This 4-star hotel welcomes guests with 300 rooms and conveniences like a full-service spa, an indoor pool, and a 24-hour gym. Located centrally in Rivière-du-Loup, it's connected to the convention center and also close to Club De Golf De Riviere-Du Loup and Grand Portage Regional Hospital.

What's nearby

  • Musee du Bas St Laurent - 18 min walk - 1.0 mile
  • Cegep De Riviere-du-Loup - 2 min drive - 1.2 miles
  • Grand Portage Regional Hospital - 3 min drive - 1.2 miles
  • Parc des Chutes - 4 min drive - 1.9 miles
  • Riviere-du-Loup Saint-Simeon Ferry - 9 min drive - 5.5 miles

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪L'Innocent - ‬3 min drive
  • ‪Subway - ‬17 min walk
  • ‪Tim Hortons - ‬15 min walk
  • ‪Mini-Putt Casse-Croûte - ‬4 min drive

About this property

Hôtel Universel in Rivière-du-Loup

Family-friendly hotel with a full-service spa connected to the convention center in Rivière-du-Loup
Hôtel Universel in Rivière-du-Loup features a full-service spa, an indoor pool, and a 24-hour gym. There's free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and conference space.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a waterslide, an indoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

UniverSpa has 12 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free extended parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant - Boreal

Things to do

  • 24-hour gym
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Waterslide

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 183 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1973
  • Fireplace in lobby
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 40.24 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 16 per person
  • Pet fee: CAD 40.24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: CAD 45

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 4 PM—-11 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free extended parking. There's also a car charging station.
Property Registration Number 054854, 2026-11-30

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Pool access available from 8:30 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hôtel Universel in Rivière-du-Loup
Universel in Rivière-du-Loup
Hôtel Universel Rivière-du-Loup Riviere Du Loup
Hôtel Universel Rivière-du-Loup
Universel Rivière-du-Loup Riviere Du Loup
Universel Rivière-du-Loup
Hôtel Universel in Rivière du Loup
Universel In Riviere Du Loup
Hôtel Universel in Rivière du Loup
Hôtel Universel in Rivière-du-Loup Hotel
Hôtel Universel in Rivière-du-Loup Rivière-du-Loup
Hôtel Universel in Rivière-du-Loup Hotel Rivière-du-Loup

Frequently asked questions

Are free cancellation options available at Hôtel Universel in Rivière-du-Loup?

Hôtel Universel in Rivière-du-Loup provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hôtel Universel in Rivière-du-Loup?

As of Dec 25, 2025, prices found for a 1-night stay for 2 adults at Hôtel Universel in Rivière-du-Loup on Jan 3, 2026 start from $116.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hôtel Universel in Rivière-du-Loup?

This hotel is located in Rivière-du-Loup within a short 19-minute walk of Musee du Bas St Laurent. You'll also find Riviere-du-Loup Saint-Simeon Ferry and Club De Golf De Riviere-Du Loup within a short drive.

Will I be able to park at Hôtel Universel in Rivière-du-Loup?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is a spa located at Hôtel Universel in Rivière-du-Loup?

UniverSpa is the hotel's spa and services include hot stone massages, Swedish massages, reflexology, and couples treatments.

Does Hôtel Universel in Rivière-du-Loup include a casino?

No, Hôtel Universel in Rivière-du-Loup doesn't have a casino.

Will I find an indoor pool at Hôtel Universel in Rivière-du-Loup?

Yes, this hotel has an indoor pool. Guests have pool access between 8:30 AM and 10:00 PM.

What amenities will couples enjoy at Hôtel Universel in Rivière-du-Loup?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hôtel Universel in Rivière-du-Loup have a hot tub?

Yes, this hotel has a spa tub.

Does Hôtel Universel in Rivière-du-Loup have a restaurant that serves breakfast?

Yes, Hôtel Universel in Rivière-du-Loup serves a cooked-to-order breakfast for a surcharge on weekday mornings at Restaurant - Boreal.

Will Hôtel Universel in Rivière-du-Loup allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hôtel Universel in Rivière-du-Loup for a fee of CAD 40.24 per pet, per day.

Are there connecting rooms at Hôtel Universel in Rivière-du-Loup?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies at Hôtel Universel in Rivière-du-Loup?

No, there aren't any guestrooms with balconies at Hôtel Universel in Rivière-du-Loup.

Hôtel Universel in Rivière-du-Loup Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1125 out of 1949 reviews
Rating 8 - Good. 500 out of 1949 reviews
Rating 6 - Okay. 199 out of 1949 reviews
Rating 4 - Poor. 79 out of 1949 reviews
Rating 2 - Terrible. 46 out of 1949 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia A

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

HUGO DE JESUS

Traveled with family
Ok
Stayed 1 night in Sep 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop to/from QC south shore or Maritimes

Great swimming pool and hot tub and access to the spa at reduced rates. Parking was tight with some rooms having reserved spots and others not. Our room faced the swimming pool, but I wasn’t able to open the patio door so I’m not sure what the point of having it is and it was very dark they could improve on the lighting in the rooms other than that no complaints really.
Stayed 1 night in Sep 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stop to rest for the night.
Stayed 1 night in Aug 2025

8/10 Good

Sandra

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Liked having room on 1st floor with patio door -made it convenient for bringing our dog
Stayed 1 night in Sep 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Anton C

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fall bike trip

The hotel was great, clean and comfortable. The restaurant was also very good.
Stayed 1 night in Sep 2025

8/10 Good

ZHAOXUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Dave

Stayed 1 night in Sep 2025

6/10 Okay

Linda

Disliked: Cleanliness, property conditions & facilities
The shower curtains needed to be washed - they had a nasty odour!
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Stayed 1 night in Sep 2025

10/10 Excellent

Yan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

pamela, Nobel

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Fire places & seating area was lovely Booked this room for the kids to have pool & water slide. Slide was closed, very disappointed! Was very noisy, ball tournament & conference going on & same time.
Stayed 1 night in Sep 2025

8/10 Good

David

Stayed 1 night in Sep 2025

10/10 Excellent

Kaitlyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

8/10 Good

Andreja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ok but kind a small and not the best appointed. It was ok to sleep for a night. Restaurant is amazing with great service and food is good.
Stayed 1 night in Aug 2025

6/10 Okay

Harsh

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Area was nice but rooms needs improvement as for 4 star hotel
Stayed 1 night in Sep 2025

4/10 Poor

paul, Mississauga

Traveled with partner
Did not include breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Stayed 1 night in Sep 2025

10/10 Excellent

Gesina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mathieu

Stayed 1 night in Sep 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025