Hotel Kristal Palace - Tonelli Hotels - Adult Friendly

4.5 star property
Adults-only hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Hotel Kristal Palace - Tonelli Hotels - Adult Friendly

Relax by the pool surrounded by a mountainous landscape and enjoy the serene atmosphere.
Enjoy a delicious breakfast in our spacious breakfast area with a variety of food options and comfortable seating.
Experience the hotel's unique curved facade and expansive views of the surrounding mountains.
Relax by the serene lake with a clear view of boats and lush green hills.
Enjoy a serene coastal breakfast on your balcony with a stunning view of the sea and surrounding mountains.

Popular amenities

  • Bar
  • Hot Tub
  • Gym
  • Pool
  • Room service

Explore the area

Map
Via Confalonieri, 8, Riva del Garda, TN, 38066
  • Fiera di Riva del Garda
    ‪10 min walk‬
  • Old Ponale Road Path
    ‪10 min walk‬
  • La Rocca
    ‪13 min walk‬

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Room options

Superior Room (Prestige)

  • 334 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Suite, Balcony

  • 420 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Double or Twin Room, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Standard Double or Twin Room, Balcony

8.4 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Suite, Terrace

  • 420 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Doppia Junior Suite Deluxe, terrazza

  • 334 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Double or Twin Room...

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Executive Double or Twin Room, 1 Bedroom, Mountain View (Elegance)

  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Junior Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Riva del Garda

Hotel Kristal Palace - Tonelli Hotels - Adult Friendly places you within a 10-minute stroll of Spiaggia dei Sabbioni and Porto San Nicolo. This 58-room, 4.5-star hotel has conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Fiera di Riva del Garda - 10 min walk - 0.5 miles
  • Old Ponale Road Path - 10 min walk - 0.5 miles
  • La Rocca - 13 min walk - 0.7 miles
  • Riva del Garda Museo Civico - 14 min walk - 0.8 miles
  • Riva del Garda Hydroelectric Power Plant - 18 min walk - 1.0 mile

Getting around

  • Serravalle Station - 20 min drive
  • Valerio Catullo Airport (VRN) - 58 min drive

Restaurants

  • ‪Sailing Bar - ‬8 min walk
  • ‪CafeLac - ‬14 min walk
  • ‪Bar Gelateria Flora - ‬4 min walk
  • ‪Rivabar - ‬13 min walk
  • ‪BAR dei PINI - ‬7 min walk

About this property

Hotel Kristal Palace - Tonelli Hotels - Adult Friendly

Adults-only hotel with free breakfast and a fitness center
At Hotel Kristal Palace - Tonelli Hotels - Adult Friendly, guests have access to a gym, a rooftop terrace, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this adults-only hotel include a hot tub, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Other amenities include minibars, electric kettles, and laptop-compatible safes. Limited housekeeping is available.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, German, Italian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Piano
  • Seasonal outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 14 are not permitted to stay at this adults-only property (only guests 14 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.
Property Registration Number IT022153A1D23YIUWX

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, mobile payments, and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May 13 to September 23.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Kristal Palace
Kristal Palace Tonelli
Hotel Kristal Palace TonelliHotels Riva del Garda
Kristal Palace Tonelli Hotels Riva del Garda
Kristal Palace Tonelli Riva del Garda
Tonelli Hotels
Kristal Palace Tonelli Hotels Hotel Riva del Garda
Kristal Palace Tonelli Hotels Hotel
Hotel Kristal Palace TonelliHotels
Kristal Palace TonelliHotels
Hotel Kristal Palace TonelliHotels
Hotel Kristal Palace Tonelli Hotels Adult Friendly
Hotel Kristal Palace - Tonelli Hotels - Adult Friendly Hotel

Frequently asked questions

Are free cancellation options available at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

Hotel Kristal Palace - Tonelli Hotels - Adult Friendly offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do near Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

This hotel in Riva del Garda is within a 10-minute walk of Spiaggia dei Sabbioni and Porto San Nicolo. You'll also find Old Ponale Road Path and Fiera di Riva del Garda less than a mile away.

Is parking available on site at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

Yes, uncovered self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does Hotel Kristal Palace - Tonelli Hotels - Adult Friendly have a casino on the premises?

No, Hotel Kristal Palace - Tonelli Hotels - Adult Friendly doesn't have a casino.

Is there an indoor pool at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. The seasonal pool will be open from May 13 until September 23.

Is Hotel Kristal Palace - Tonelli Hotels - Adult Friendly good for couples?

Amenities that appeal to couples at this adults-only hotel include a minibar, bathrobes, and slippers.

Does Hotel Kristal Palace - Tonelli Hotels - Adult Friendly have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Kristal Palace - Tonelli Hotels - Adult Friendly have a restaurant with a breakfast menu?

Yes, Hotel Kristal Palace - Tonelli Hotels - Adult Friendly serves free buffet breakfast each morning from its restaurant.

Does Hotel Kristal Palace - Tonelli Hotels - Adult Friendly allow pets to stay free of charge?

No, pets aren't allowed at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly.

Does Hotel Kristal Palace - Tonelli Hotels - Adult Friendly have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy mountain views.

Hotel Kristal Palace - Tonelli Hotels - Adult Friendly Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 67 out of 94 reviews
Rating 8 - Good. 23 out of 94 reviews
Rating 6 - Okay. 4 out of 94 reviews
Rating 4 - Poor. 1 out of 94 reviews
Rating 2 - Terrible. 0 out of 94 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with very good food
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. Good food. Clean new rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

eleni, chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice but as other reviewers mentioned the views from the room are limited since there are other buildings nearby. However the view from the pool on the top floor was spectacular! Breakfast was also there and it was just heaven. The beauty of the mountains and lake could not be beat. The room was also nice and had everything you would need. Modern and clean. Service was wonderful. We would come back!
Stayed 2 nights in Aug 2024

10/10 Excellent

DELIA

Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time here. Staff were kind and friendly. Breakfast on the room by the pool was fantastic. Excellent views from the roof are the highlight. Nice rooms with good facilities. Well maintained.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lewis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning hotel with amazing staff! Great service!
Stayed 7 nights in Jun 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast, friendly staff, nice rooftop pool, nightly entertainment
Stayed 9 nights in Jun 2024

4/10 Poor

Laura

Liked: Cleanliness
Disliked: Staff & service, room comfort
Little to know air conditioning in room. Staff reset a/c but did not change result. No WiFi during stay. Was out of servile. No mini refrigerator in room. Surprising for a 4+ star hotel. Only view of lake with a view of other rooftops of course, is on the rooftop which is beautiful and breakfast was lovely.
Stayed 1 night in Jun 2024

6/10 Okay

Adriana, Miami

Terribly stained carpets & walls. This hotel needs serious maintenance
Stayed 3 nights in Jun 2024

10/10 Excellent

Raymond, Nepean

Liked: Cleanliness, staff & service, amenities
The rooftop bar was wonderful with superb views and great nightly entertainment. The front desk and other service personnel were great and very helpful and friendly. Underground parking was a bonus! A little additional lighting in the room would be the only thing wanting. But overall a super place to stay.
Stayed 3 nights in Jun 2024

8/10 Good

Conrad

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Vincenzo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in May 2022

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people were very nice. Mr. Tonnelli was exceptionally helpful. The hotel amenities were marvelous. The hotel was new and in the newer part of town. Depends on what you like as to whether that is good or bad. Close to the beach. But a good walk to the ferry and the historical part of town. Overall a very good experience.
Stayed 4 nights in Jun 2021

8/10 Good

Catherine

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2020

10/10 Excellent

Bertie, Berkshire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very modern with good facilities. The breakfast choice was good and their rolling toaster was fast (most are v.slow). It has a happy hour for drinks on the roof terrace plus night time entertainment. It's about a 1km (10-15 min) walk into the main centre of Riva.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms and bathrooms, nice balcony, good view from the pool area on the roof where there is cafe and breakfast is served. Has its parking. Walking distance to town
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have just had the most fantastic time. Fabulous hotel and the staff were very helpful (especially Paulo ). Loved the sky bar at night especially the Kristal Collins cocktail and the very romanic Friday night dinner on the roof terrace. Really couldn't fault the hotel. The location was great just a 10 min walk into Riva or the hotel kindly have the service of a minibus. Would recommend this hotel and this region of the lake.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were all very friendly and helped to make our stay extra special. The quality of the food served in the hotel dining room is particularly impressive. There was some very good live entertainment in the sky pool bar area.
Stayed 7 nights in Jul 2019

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, looks exactly like the photographs. Excellent staff and lots of different options for breakfast. I will stay at this hotel the next time I visit Lake Garda.
Stayed 1 night in Jan 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel. Great roof top pool and bar. Good location with amazing views.
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good to stay.. nice clean good service.. no hair cream:(
Stayed 2 nights in Jan 2018

10/10 Excellent

Paul, Barnsley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful few days in a fantastic place

We visits as part of a European tour to celebrate my wife's birthday - nothing more to say other than an absolutely fantastic hotel in a wonderful resort.

6/10 Okay

Lucas, Miami

Liked: Cleanliness, room comfort

Okay hotely in Garda

The hotel was definitely one of the better ones in Riva del Garda. It looked newer and bigger than the rest. As in most of Europe during the summer the hotel is overpriced for what it offers. The breakfast was included but very poor, the corridors had an old carpet and no a/c (like in most of Europe). We arrived at night and nobody helped us with our luggage to our room. Also, when we plugged in something to an outlet in the room the power went out so we had to go downstairs and get someone to help us out. They were able to fix the problem. They did give us a free upgrade to a room on the fifth floor which was nice as we were celebrating our honeymoon. The room was big that was definitely a plus. They also had a plate of mediocre fruit and prosecco as compliments for our honeymoon. The hotel does not have a view of the lake, from the terrace you can see the lake but it's a limited view.

10/10 Excellent

Asgeir, Reykjavík, Iceland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definately stay there again !

Me and my wife had a lovely stay at Hotel Kristal Palas for two nights. Service was exellent, cleanliness very good and location of the Hotel is good. The staff was good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel

Very nice place enjoyed the stay