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Hotel Cristal Palace

Property class: 3

Choose dates to view prices

Reviews

6.2 out of 10

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Rua Francisco Otaviano, 56, Copacabana, Rio de Janeiro, RJ, 22080-040
  • Place, Avenida Atlantica
    ‪2 min walk‬
  • Place, Copacabana Fort
    ‪2 min walk‬
  • Place, Copacabana Beach
    ‪3 min walk‬
  • Airport, Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪30 min drive‬

Room options

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • 108 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Rio de Janeiro

Located in Copacabana, Hotel Cristal Palace is 3 mi (4.9 km) from Rio de Janeiro Botanical Garden and within a 10-minute drive of other popular attractions like Sugar Loaf Mountain. This 24-room, 3-star hotel has free in-room WiFi along with free self parking and a gym.

What's nearby

  • Avenida Atlantica - 2 min walk - 0.1 miles
  • Copacabana Fort - 2 min walk - 0.1 miles
  • Copacabana Beach - 3 min walk - 0.2 miles
  • Arpoador Beach - 5 min walk - 0.3 miles
  • Ipanema Beach - 5 min walk - 0.3 miles

Getting around

  • Rio de Janeiro Central Station - 11 min drive
  • Ipanema-General Osorio Station - 11 min walk
  • Rio de Janeiro (SDU-Santos Dumont) - 21 min drive

Restaurants

  • ‪Spirit Copa Bar - ‬4 min walk
  • ‪Boteco Colarinho Escondido - ‬1 min walk
  • ‪Gino Restaurante - ‬4 min walk
  • ‪Manabu Sushi - ‬3 min walk
  • ‪Balada Mix - ‬1 min walk

About this property

Hotel Cristal Palace

Hotel Cristal Palace offers a gym, a rooftop terrace, and a hot tub. There's free parking, and an airport shuttle (available 24 hours) for BRL 130 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Additional amenities include a computer station, free newspapers, and laundry facilities.
TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Minibars, hair dryers, and laptop-compatible safes are also standard.
Recreational amenities at the hotel include a hot tub and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

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  • Breakfast included
  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Offsite parking available (BRL 30 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age: 18

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 10 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: BRL 130 per vehicle (one way)
  • Nearby parking fee: BRL 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with discounted offsite parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cristal Palace Rio de Janeiro

Hotel Cristal Palace

Hotel Cristal Palace Rio de Janeiro

Hotel Cristal Palace Rio De Janeiro, Brazil

Hotel Cristal Palace Janeiro

Hotel Cristal Palace Hotel

Hotel Cristal Palace Rio de Janeiro

Hotel Cristal Palace Hotel Rio de Janeiro

Frequently asked questions

What can I see around Hotel Cristal Palace?

This hotel is situated in Copacabana, just steps from Copacabana Beach and Avenida Atlantica, and within a short walk of Ipanema Beach. You'll also find Leblon Beach and Sugar Loaf Mountain within a short drive.

Will I be able to park at Hotel Cristal Palace?

Yes, self parking is offered for free at the hotel.

Does Hotel Cristal Palace feature a casino?

No, Hotel Cristal Palace doesn't have a casino.

Will I find an indoor pool at Hotel Cristal Palace?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What will couples enjoy most about a stay at Hotel Cristal Palace?

Couples staying at this hotel will appreciate amenities like 24-hour room service and a minibar as well as a restaurant.

Are there hot tubs at Hotel Cristal Palace?

No, there isn't a spa tub at this hotel.

Does Hotel Cristal Palace have a restaurant with a breakfast menu?

Yes, Hotel Cristal Palace serves free buffet breakfast each morning from its restaurant.

Will Hotel Cristal Palace allow pets to stay free of charge?

No, pets aren't allowed at Hotel Cristal Palace though service animals are welcome.

Are there connecting rooms at Hotel Cristal Palace?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hotel Cristal Palace?

The closest major airport to Hotel Cristal Palace is Rio de Janeiro (SDU-Santos Dumont), which is 7.4 mi away (21 minutes by car). Another top airport is Rio de Janeiro (RRJ-Jacarepaguá-Roberto Marinho), which is located 14.9 mi away (43-minute drive).

Can I book a room with a balcony at Hotel Cristal Palace?

No, there aren't any guestrooms at Hotel Cristal Palace that offer a balcony.

Hotel Cristal Palace Reviews

Reviews

6.2
Rating 10 - Excellent. 14 out of 129 reviews
Rating 8 - Good. 31 out of 129 reviews
Rating 6 - Okay. 45 out of 129 reviews
Rating 4 - Poor. 29 out of 129 reviews
Rating 2 - Terrible. 10 out of 129 reviews

7.2/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inexpensive hotel in a premium location.

Staff friendliness and service was excellent. I will return.
Stayed 17 nights in Apr 2018
Verified review

8/10 Good

jacson

Liked: Cleanliness

Mediano

Hotel bastante antigo e convencional, muito bem localizado... consta que tem estacionamento, mas vc tem que pagar uma taxa extra... assim como tem que pagar na entrada mais uma taxa de 10% de serviço que não consta no anuncio
Stayed 2 nights in Feb 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Café da manhã deixa a desejar, fraco, frutas passadas, queijos com péssima aparência, pouca variedade
Stayed 2 nights in Feb 2018
Verified review

10/10 Excellent

Andrei Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100m à direita Ipanema,100m à esquerda Copacabana

Compacto e super completo. Localização e atendimento são os grandes diferenciais.
Stayed 3 nights in Jan 2018
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Primitivo

A gestao do hotel é feita pelo proprio gerente - que tem um nivel de amabilidade, hospitalidade e simpatia, beirando o zero. Ambientacao bem ultrapassada. As janelas dos quartos sao pequenas. Experiencia de check-out bem primitiva. De qualquer forma e sendo junto, pela localizacao e preço vale o custo/beneficio.
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

Laila

Liked: Cleanliness, staff & service, room comfort

Funcionários atenciosos mas gerente não

Infelizmente tive alguns problemas no hotel. Principalmente quanto ao tratamento do gerente . No check in quiseram cobrar 10% que não existia pois a hospedagem foi toda paga pelo site e esse não informava mais nenhum tipo de cobrança. Bati o pé e não paguei e eles depois viram que a cobrança era indevida. Depois me deram um apto que tinha a porta que não fechava. Trocaram de quarto. O tratamento de todos os funcionários do hotel e muito cordial, são muito prestativos mas infelizmente o gerente italiano não e uma pessoa fácil de lidar e me destratou tanto que cheguei a chorar. No último dia me pediu desculpas. Mas não adianta ... deveria não ter feito o que fez . Fiquei mais duas noites na cidade e ao invés de ficar no mesmo hotel eu troquei de hotel. Isso mostra que quem perde é ele mesmo ....
Stayed 3 nights in Oct 2017
Verified review

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção custo x beneficio.

O hotel é bom. Houve um pequeno problema no check-in com a reserva, mas foi imediatamente resolvido. Fomos tratados com muita hospitalidade e educação. O hotel é muito bem Localizado e os quartos estão bem equipados.
Stayed 2 nights in Oct 2017
Verified review

6/10 Okay

Fernanda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Não gostei muito do atendimento.
Stayed 2 nights in Sep 2017
Verified review

10/10 Excellent

Bruno Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfeito!

Excelente!
Stayed 3 nights in Sep 2017
Verified review

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avaliação

Adorei tudo perto uma suíte enorme funcionários super atenciosos chuveiro muito bom café da manhã perfeito nota 10
Stayed 9 nights in Jul 2017
Verified review

8/10 Good

Luz

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel

Estuvo bien, fui por una sola noche
Stayed 1 night in Jul 2017
Verified review

8/10 Good

FLAVIO

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A localização é ótima. Os funcionários do hotel são muito atenciosos. Os quartos pequenos, porém confortáveis. O ar condicionado não é muito eficiente. A decoração deixa a desejar, mas isso é o que menos importou.
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Nice hotel at a modest price.

The service provided by the staff was outstanding. They were very helpful.
Verified review

4/10 Poor

tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel e bem localizada perto de tudo em Copacabana

O quarto estava limpo e o service de limpesa foi excelente. A gerencia de hotel e agradavel e oferece ajuda e informacoes utiles
Verified review

4/10 Poor

Fabio

Disliked: Property conditions & facilities, room comfort

Cuidado com as armadilhas

Diz que existe estacionamento: nao é 100% verdade. Fiz ter um convenio com o estacionamento da frente, para 2 vagas. Chegando la, mesmo o dono (um itliano mal educado), dizer que tem uma vaga, o estacionamento não aceita. Tive que buscar outro local, tipo um shopping e claro, com preço mais alto.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

HOTEL ACORDE AL PRECIO

Fue cómoda y agradable por la cercanía con las playas de Rio
Verified review

8/10 Good

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feliz pela escolha do hotel.

Cortesia dos funcionários e ótima localização. Preço justo.
Verified review

4/10 Poor

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude Owner

VERY Rude Owner and Staff
Verified review

6/10 Okay

JANIBER

Só uso o hotel como dormitório. Esse foi o pior dos que já fiquei em Copacabana. Tudo é muito precário. Falta melhor administração. Só salva a localização.
Verified review

6/10 Okay

Letícia

Liked: Cleanliness, room comfort
Só tenho duas observações: a ventilação do banheiro do quarto em que fiquei (501) era muito ruim, não tinha exaustão. Quanto ao café da manhã, acho que deveria haver mais capricho e cuidado com relação ao aspecto dos alimentos colocados a disposição: as frutas estavam escuras (já cortadas) o queijo branco estava esfarelado, o queijo prato estava seco, entre outros exemplos que poderia dar.
Verified review

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I might come back,but because I know this area

Very close to both beaches,but too noisy. Almost every single bus pass this hotel(way too many).Breakfast need to be upgrade(poor).Coffee machine didn't work prorerly.The price per night supposed to be $ 77,but when we came they made adjustment that came to $100 per night
Verified review

4/10 Poor

Rodolfo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

mala atencion a cliente

me fue bien pero la atencion a cliente fue muy mala, no tienen sentido de hacer sentir comodo al cliente
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa localização! Se isto bastar, o hotel presta.

Vários problemas como vazamento nos banheiros, com falta de arejamento nos quartos, pouca luz natural, cheiro de mofo, cofre sem funcionar, com tv sem sinal, com fraco atendimento no café da manhã, roupa de cama...etc. Mas o pior mesmo foi a grosseria do funcionário que nos atendeu quando reclamamos do mofo. Disse-nos em alto som que procurássemos outro hotel, que ele devolveria o restante das diárias. Grosso. Não foi isso o que solicitamos!
Verified review

6/10 Okay

Thales

Liked: Cleanliness

Media!

Com certeza o valor pago não vale pelo hotel que está bem abaixo desse valor!! O que contou foi a proximidade de onde tinha meus compromissos! Em geral a parte da recepção foi super cordial, tirando apenas um atendente que precisa melhorar e muito seu nivel de educação
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERIGOSA

TENTARAM ME EXPLORAR COBRANDO UM CARTAO POR 100,00 REAIS