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Rilets Resort & Spa

4.0 star property
Family-friendly hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Rilets Resort & Spa

Restaurant
Front of property - evening/night
Indoor pool
Junior Suite, Balcony | Minibar, in-room safe, desk, blackout drapes
Reception

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Bar
  • Room service
  • Parking included
  • Pool
  • 24/7 front desk

Explore the area

Map
Rila Monastery, Rila National Park, Bivalarnika Area, Rila, Kyustendil, 2643
  • Seven Rila Lakes
  • Saparevo Banski & SPA
  • Rila Monastery
    ‪4 min drive‬

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Room options

Presidential Apartment, Balcony

  • 1399 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Economy Double Room, Balcony

Economy Double Room, Balcony | Minibar, in-room safe, desk, blackout drapes

Economy Double Room, Balcony

  • 236 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Minibar, in-room safe, desk, blackout drapes

Junior Suite, Balcony

  • 376 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Double Room, Balcony

  • 279 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Balcony

Superior Suite, Balcony | Minibar, in-room safe, desk, blackout drapes

Superior Suite, Balcony

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Deluxe Suite, Balcony

Deluxe Suite, Balcony | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, Balcony

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Rila

Rilets Resort & Spa places you next to Church of Rozhdestvo Bogorodichno and Rila Monastery. This 76-room, 4-star hotel has free breakfast, a full-service spa, and an indoor pool.

What's nearby

  • Church of Rozhdestvo Bogorodichno - 2 min walk - 0.1 miles
  • Rila Monastery - 4 min drive - 2.1 miles
  • St Luke’s Hermitage & St Ivan’s Cave - 7 min drive - 3.5 miles

Getting around

  • Sofia Airport (SOF) - 122 min drive

Restaurants

  • ‪Хан Дяволски Води - ‬13 min drive
  • ‪Хотел и ресторант "Магията на Рила - ‬9 min drive
  • ‪Страноприемница Рила - ‬1 min walk
  • ‪Gorski Kut - ‬6 min drive
  • ‪Чайна Мальовица - ‬119 min drive

About this property

Rilets Resort & Spa

Family-friendly hotel with a full-service spa and free breakfast
Guests of Rilets Resort & Spa enjoy a full-service spa, an indoor pool, and a children's pool. There's free parking and an airport shuttle for a fee. The front desk is staffed 24/7 to help with access to locker space, luggage storage, and tours or tickets. Other amenities at this spa hotel include a 24-hour gym, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Balconies, minibars, and electric kettles are also standard.
An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Languages

Bulgarian, English, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Rilets Resort Rila
Rilets Resort
Rilets Rila
Rilets Resort Spa
Rilets Resort & Spa Rila
Rilets Resort & Spa Hotel
Rilets Resort & Spa Hotel Rila

Frequently asked questions

Is free cancellation available at Rilets Resort & Spa?

Rilets Resort & Spa provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do within easy reach of Rilets Resort & Spa?

This hotel is located in Rilski Manastir and just steps from Rila Monastery and Church of Rozhdestvo Bogorodichno. St Luke’s Hermitage & St Ivan’s Cave is also within a driving distance of 3.5 mi.

Will I be able to park at Rilets Resort & Spa?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Rilets Resort & Spa?

There is a full-service spa available for guests to enjoy and services include facials, body scrubs, mani/pedis, and massages.

Does Rilets Resort & Spa feature a casino on the premises?

No, Rilets Resort & Spa doesn't have a casino.

Will I find an indoor pool at Rilets Resort & Spa?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Rilets Resort & Spa?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Rilets Resort & Spa have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Rilets Resort & Spa have a restaurant with a breakfast menu?

Yes, Rilets Resort & Spa serves free continental breakfast each morning from its restaurant.

Will Rilets Resort & Spa allow pets to stay for free?

No, pets aren't allowed at Rilets Resort & Spa.

Are there connecting rooms at Rilets Resort & Spa?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Rilets Resort & Spa?

Yes, every guestroom at Rilets Resort & Spa comes with a balcony.

Rilets Resort & Spa Reviews

Reviews

6.4
Rating 10 - Excellent. 6 out of 30 reviews
Rating 8 - Good. 10 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 6 out of 30 reviews
Rating 2 - Terrible. 5 out of 30 reviews

7.8/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Mary, Brisbane, Australia

Traveled with partner
Disliked: Amenities, property conditions & facilities
This property is in need of lots of maintenance. Eg stair nosing were loose in many parts of the building, stains on the carpets in the eating areas. The bed in the double room had a bottom sheet that was unable to be tucked in so landed up sleeping on the mattress cover. How many other people have slept on this mattress cover??? Location excellent.
Loose stair nosings on treads
As anove
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Old hotel. Not clean. Kind staff. Children were not comfortable on the sofa bed.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Need more visible signs at the main road to show where to turn if GPS stop working The road to the hotel is horrible and dark.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Dobrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

elizabeth J

Liked: Property conditions & facilities, room comfort

Beautiful hotel, terrible breakfast service.

Stayed 1 night in Apr 2019

2/10 Terrible

JD, Washington, DC

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible construction. Terrible staff. Terrible experience.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

Not a 4 star hotel.

Unpolite staff. Unregulated parking at the hotel. Cold and poor quality dinner. The reality is far away than the advertised materials.
Stayed 1 night in Mar 2019

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our holiday was wonderful except the food (specifically the dinners). The first day we had to choose between 3 types of meat and we chose chicken which had taste of fish , the dessert we had was a biscuit cake-old and dry. The second day for main course we didn’t have the option to choose- there was only pork (not every person loves pork), but this time the dinner was delicious. The hotel is amazing but it needs its improvements. Everything in the rooms is new and clean ,but there was a piece in the bathroom that was already broken. On the other hand , the spa was very good and clean. The staff was very friendly ...The hotel also has a perfect location- it’s near Rila Monastery. Overall, I recommend staying there if you want to be among the nature. It’s perfect for couples and friends.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is wonderful, very near the monastery. The room was clean and all of the staff members who we encountered were pleasant. We had breakfast and dinner there. Both were fine. We didn't use any of the facilities, so I can't speak to those, but the pool looked inviting.
Stayed 1 night in Jan 2019

8/10 Good

Ivan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

2/10 Terrible

Manuela

Stayed 1 night in May 2022

8/10 Good

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tourisme hôtel au top! très beau complexe parfait ! mais restauration à revoir personnel pas compétent et petit déjeuner vraiment léger. Isolé .Pas trop indiqué impossible d'aller se restaurer ailleurs car éloigné
Stayed 1 night in Sep 2019

8/10 Good

Paola

Liked: Cleanliness, property conditions & facilities, room comfort

Bien

Hotel très bien, confort. Par contre barman pas très gentil, le personnel ne parle pas anglais (!) sauf à la réception, pas de serviettes ni de sorties de bain dans nos chambres, un oubli? Lit excellent, calme, très sympa la partie spa, bon petit dej
Stayed 1 night in Aug 2019

6/10 Okay

mario

Disliked: Staff & service, property conditions & facilities

Lusso in disfacimento

Luogo splendido! Una passeggiata nel bosco lo separa dal monastero di Rila, esterno bello, interno lussuoso con opere d’arte. In giro poco personale, chiediamo un cerotto, prendono la cassetta del pronto soccorso praticamente vuota! Andiamo in stanza molto bella, ma manca il frigo! Lo scompartimento adibito vuoto! C’è il Bollitore ma ne zucchero ne caffè o te! Andiamo al centro benessere: bellissimo , peccato che l’Hamman non funzionava, la stanza di ghiaccio nemmeno così come l’idromassaggio nella piscina. Comunque sauna e bagno turco attive. Non c’era comunque nessun addetto. Colazione minimal. In sintesi bel posto ma merita maggiore manutenzione ( presenti anche parrucchiere chiuso, nightclub chiuso etc..)
Stayed 1 night in Aug 2019

6/10 Okay

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naturaleza y monasterio

La habitación enorme y el baño muy pequeño, le falta mampara para que no se inunde todo. Lo peor el desayuno, muy malo para esa categoria de hotel.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A complete disaster, most windows had the glass broken, missing tiles in the pool, half of the spa were out of service, slow and awful customer service, the food at the restaurant was at best ok though the price were inflated. The whole place was a rip off for the price we paid...
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

近里拉修道院的桑拿酒店

酒店設施齊全，就係里拉修道院附近，可步行前往。服務很好，忘帶雨傘，員工都借給我們，我們入住是淡季，可以延遲退房。有室內泳池，有桑拿，而且房費便宜，非常好。
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolle Lage im Rilatal

Angenehmer Empfang sehr gutes Essen obwohl schon spät, gute Betten schönes Bad. Frühstück in Ordnung Lage zum Kloster ein Traum
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Le déjeuner est tiède. Il n'y a pas de chaises sur le balcon. Le lit king est composé de deux petit matelas. Section SPA non finie. Femme de ménage aux 2 jours dans la chanbres. Pas de réfrégirateur. Pas de fenêtre vers l'extérieur exceptée la petite porte vitrée du balcon.
Stayed 2 nights in May 2019

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Hôtel à déconseiller

Service médiocre. Chambre pas dispo à 14h comme annoncé car pas prête. On nous demande de patienter. Au bout d'une heure on s'inquiète, la personne nous avait oubliés. Pas de papier toilettes dans la sdb, on en demande à l'accueil la personne nous dit qu'on va nous en apporter, on attend toujours. La douche qui fuit. Au restaurant, on passe commande, le plat de Mr n'est pas disponible, il en choisit un autre. La serveuse revient 10min plus tard pour nous dire que mon plat n'est pas non plus disponible. Je change mais ne prends pas le même que Mr. On se retrouve 30 min plus tard avec le même plat, que ni l'un ni l'autre n'avons commandé, et vraiment pas terrible pour le prix. 2h pour 2 escalopes... Petit dej buffet pas extraordinaire, une seule machine à café pour beaucoup trop de monde. Bref un hôtel plein de prétentions mais rien ne suit derrière. On déconseille vraiment.
Stayed 1 night in Apr 2019

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