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Moxy Richmond Downtown

Property class: 2.5

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Photo gallery for Moxy Richmond Downtown

A modern lounge area with leather seating, a central fire feature, and a bookshelf in the background.
A modern living room with a sectional sofa, a foosball table, and a flat-screen TV mounted on the wall.
A modern lounge area with a central fire feature, two patterned chairs, a leather stool, and a floor lamp.
A modern bar area with a bar counter, stools, and a variety of bottles and glasses.
A corner of a building with a brick facade and large windows.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
501 EAST FRANKLIN STREET, Richmond, VA, 23219
  • Place, Broad Street
    ‪2 min walk‬
  • Place, The National
    ‪5 min walk‬
  • Place, Greater Richmond Convention Center
    ‪8 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 Queen Bed

A modern bedroom with a bed, bedside table, lamp, and a window with curtains.

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (1 Specialty Bed)

A bedroom with a bed, a desk, a chair, a window, and a hanging light fixture.

Room, 1 Queen Bed (1 Specialty Bed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, Multiple Beds

A bunk bed with a lower bunk, a ladder, and a storage drawer.

Room, Multiple Beds

  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Room, 1 Queen Bed, Hearing Accessible (1 Specialty Bed)

A bedroom with a bed, a desk, a chair, a window, and a hanging light fixture.

Room, 1 Queen Bed, Hearing Accessible (1 Specialty Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Hearing Accessible

A modern bedroom with a bed, bedside table, lamp, and a window with curtains.

Room, 1 Queen Bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Hearing Accessible

A bunk bed with a lower bunk, a ladder, and a storage drawer.

Room, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Room, 2 Queen Beds

A modern bedroom with a bed, bedside tables, and a desk.

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Roll-in Shower

A modern bedroom with a bed, bedside tables, and a desk.

Room, 2 Queen Beds, Roll-in Shower

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Bathtub

A modern bedroom with a bed, bedside tables, and a desk.

Room, 2 Queen Beds, Mobility Accessible, Bathtub

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

A modern bedroom with a bed, bedside tables, and a desk.

Room, 2 Queen Beds, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible with Bathtub)

A modern bedroom with a bed, bedside tables, and a desk.

Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

A bunk bed room with a desk and chair.

Room

  • Sleeps 3
  • 1 Twin Bunk Bed

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About the neighborhood

Richmond

Located in Downtown Richmond, Moxy Richmond Downtown is adjacent to Broad Street and within a 10-minute walk of other popular attractions like Greater Richmond Convention Center. This 100-room hotel welcomes guests with a bar/lounge and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Broad Street - 2 min walk - 0.1 miles
  • The National - 5 min walk - 0.3 miles
  • Greater Richmond Convention Center - 8 min walk - 0.4 miles
  • Virginia Commonwealth University - 8 min walk - 0.5 miles
  • Altria Theater - 16 min walk - 0.9 miles

Getting around

  • Richmond Main Street Station - 14 min walk
  • Richmond Intl. Airport (RIC) - 16 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Capital Ale House - ‬3 min walk
  • ‪Penny Lane Pub - ‬1 min walk
  • ‪Nami - ‬4 min walk
  • ‪Fall Line Kitchen & Bar - ‬4 min walk

About this property

Moxy Richmond Downtown

At Moxy Richmond Downtown, guests have access to a 24-hour gym, free WiFi in public areas, and coffee in a common area. Valet parking is offered for USD 40 per day. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include express check-in, express check-out, and a TV in a common area.
Guests can expect to find free WiFi and 55-inch LCD TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, desks, and desk chairs. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Moxy

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Built in 2022
  • Colonial architecture
  • Communal living room
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Moxy Richmond Downtown Hotel
Moxy Richmond Downtown Richmond
Moxy Richmond Downtown Hotel Richmond
Moxy Richmond Downtown a Marriott Hotel

Frequently asked questions

Is free cancellation available at Moxy Richmond Downtown?

Moxy Richmond Downtown provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Moxy Richmond Downtown?

As of Nov 5, 2026, prices found for a 1-night stay for 2 adults at Moxy Richmond Downtown on Nov 15, 2026 start from $167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Moxy Richmond Downtown?

This hotel is situated in Downtown Richmond within a short 2-minute walk of Broad Street and also 17 minutes on foot from Altria Theater. You'll also find The National and Canal Walk less than a mile away.

Is there parking available at Moxy Richmond Downtown?

Yes, valet parking is offered for USD 40 per day. Wheelchair-accessible van parking is also available for guests.

Does Moxy Richmond Downtown include a casino on the premises?

No, Moxy Richmond Downtown doesn't have a casino.

Will I find an indoor pool at Moxy Richmond Downtown?

No, there is no indoor pool at this hotel.

Is Moxy Richmond Downtown a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like Netflix as well as a bar/lounge and a 24-hour gym.

Are there hot tubs at Moxy Richmond Downtown?

No, there isn't a spa tub at this hotel.

Does Moxy Richmond Downtown feature a restaurant that includes a breakfast menu?

No, Moxy Richmond Downtown doesn't have a restaurant that serves breakfast.

Will Moxy Richmond Downtown allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Moxy Richmond Downtown for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Moxy Richmond Downtown?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Moxy Richmond Downtown?

The closest major airport to Moxy Richmond Downtown is Richmond Intl. Airport (RIC), which is 9.9 mi away (16 minutes by car).

Are there rooms with balconies at Moxy Richmond Downtown?

No, there aren't any guestrooms with balconies at Moxy Richmond Downtown.

Moxy Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 348 out of 530 reviews
Rating 8 - Good. 92 out of 530 reviews
Rating 6 - Okay. 38 out of 530 reviews
Rating 4 - Poor. 24 out of 530 reviews
Rating 2 - Terrible. 28 out of 530 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how unique this hotel was!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and lounge area is nice.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very convenient for dining out.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and drinks at the bar were great. The vibe in the lobby was great. Amazing stay will have future stays.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was absolutely welcoming and amazing! Even memorized my voice from one phone call and called me by name upon me walking through the door. I will definitely be back with my family.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel wax
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was central to everywhere i needed to go
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. I liked the funky vibe and the bar was great.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Moxy is a fun place to stay while you visit Richmond.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely a niche hotel. Very hip and aesthetically appealing. It evoked the the sensation of fun and matched the vibe sense I was in town to see Dope Lemon at The National. The staff was kind and helpful. My only caveat was a slight mildew odor in my room. I used my personal room spray and that helped. There's a cozy pub across directly across the street and a few other eats walking distance. Overall the hotel Is amazing and worth a booking. A one of a kind of experience.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for my overnight stay in Richmond. Love the Stash closets they have on site for the one off items.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time at the Moxy. It's for those who cringe at the bland cookie-cutter hotels. This hotel encourages interaction among guests and has games and communal seating spaces galore.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems. Cool unique hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly staff with a welcoming bar/lounge area that's perfect for a relaxing drink while finishing the last of your work on your laptop or getting ready for a night out. Great location close to the Convention Center if that's an aspect of your stay. Several good restaurants within walking distance.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was amazing as usual
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Well located, great staff, somewhat small rooms
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Bathroom door didn’t lock, rather it was large heavy sliding door with no way to keep it closed. Pictures in rooms were not appropriate for families. Bed setup was odd. I think omit was office building gingered to hotel? Nonissues with cleanliness and very convenient if you are attending conference in convention center.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I would not stay here for a trip longer than 2-3 days, as the in-room amenities do not support a super long trip. Staff was helpful and friendly; bartenders, too! You get a free drink ticket during your stay, and there are clear things to do at the hotel throughout the week.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel Bar & all staff gave been great!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room coffee would be amazing! While having it downstairs is great, I like to have a cup while getting ready.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Wonderful experience Clean room Nice staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good from the time that I got there. Check-in was a breeze room was very clean. Parking was very convenient with the garage being right next-door and also all of my events that I had planned was only 5 to 10 minutes away. The Moxiy is definitely in a great location.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Pretty cool hotel!!!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is wonderful and a great location. Very walkable and very professional staff.
Stayed 1 night in Nov 2025