Moxy Richmond Downtown

2.5 star property
Family-friendly hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Moxy Richmond Downtown

Bar (on property)
Lobby
Exterior
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
501 EAST FRANKLIN STREET, Richmond, VA, 23219
  • The National
    ‪5 min walk‬
  • Greater Richmond Convention Center
    ‪6 min walk‬
  • Virginia Commonwealth University
    ‪8 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

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Room options

Room, 1 Queen Bed, View (Hearing Accessible)

  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, View (Mobility Accessible, Roll-in Shower)

  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, No View (Mobility Accessible, Tub)

  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

Loft (Hearing Accessible)

  • 207 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

Room, 2 Queen Beds, View (Mobility/Hearing Accessible, Tub)

  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room (Hearing Accessible)

  • 206 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

Room, 2 Queen Beds, View (Mobility Accessible, Tub)

  • 294 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, View (Hearing Accessible)

  • 296 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Twin Beds, View

  • 148 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed, View

  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

Loft

  • 239 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

Room, 1 Queen Bed, No View

  • 206 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, No View

  • 297 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, View

  • 297 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room

  • 148 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Richmond

Located in Downtown Richmond, Moxy Richmond Downtown is adjacent to Broad Street and within a 10-minute walk of other popular attractions like Greater Richmond Convention Center. This 100-room hotel welcomes guests with a bar/lounge and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Broad Street - 2 min walk - 0.1 miles
  • The National - 5 min walk - 0.3 miles
  • Greater Richmond Convention Center - 6 min walk - 0.4 miles
  • Virginia Commonwealth University - 8 min walk - 0.5 miles
  • Altria Theater - 16 min walk - 0.9 miles

Getting around

  • Richmond Main Street Station - 14 min walk
  • Richmond Intl. Airport (RIC) - 14 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Penny Lane Pub - ‬1 min walk
  • ‪Capital Ale House - ‬3 min walk
  • ‪Quench Food + Spirits - ‬5 min walk
  • ‪ML Steak Modern Chophouse - ‬5 min walk

About this property

Moxy Richmond Downtown

Family-friendly hotel with a 24-hour fitness center and a 24-hour front desk
At Moxy Richmond Downtown, guests have access to a 24-hour gym, free WiFi in public areas, and coffee in a common area. Self parking is offered for USD 20 per day. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include express check-in, express check-out, and a fireplace in the lobby.
Guests can expect to find free WiFi and 55-inch LCD TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, desks, and desk chairs. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 20 per day)
  • Self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Moxy

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Colonial architecture
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 20 per day
  • Nearby parking fee: USD 20 per day (249 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Moxy Richmond Downtown Hotel
Moxy Richmond Downtown Richmond
Moxy Richmond Downtown Hotel Richmond
Moxy Richmond Downtown a Marriott Hotel

Frequently asked questions

Is free cancellation available at Moxy Richmond Downtown?

Moxy Richmond Downtown provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Moxy Richmond Downtown?

As of May 25, 2025, prices found for a 1-night stay for 2 adults at Moxy Richmond Downtown on Jun 4, 2025 start from $177.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Moxy Richmond Downtown?

This hotel is situated in Downtown Richmond within a short 2-minute walk of Broad Street and also 17 minutes on foot from Altria Theater. You'll also find The National and Shockoe Slip less than a mile away.

Will I be able to park at Moxy Richmond Downtown?

Yes, parking is offered for USD 20 per day. Accessible parking is also available for guests.

Does Moxy Richmond Downtown include a casino on the premises?

No, Moxy Richmond Downtown doesn't have a casino.

Will I find an indoor pool at Moxy Richmond Downtown?

No, there is no indoor pool at this hotel.

Is Moxy Richmond Downtown a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like Netflix as well as a bar and a 24-hour fitness facility.

Are there hot tubs at Moxy Richmond Downtown?

No, there isn't a spa tub at this hotel.

Does Moxy Richmond Downtown feature a restaurant that includes a breakfast menu?

No, Moxy Richmond Downtown doesn't have a restaurant that serves breakfast.

Will Moxy Richmond Downtown allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Moxy Richmond Downtown for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Moxy Richmond Downtown?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Moxy Richmond Downtown?

The closest major airport to Moxy Richmond Downtown is Richmond Intl. Airport (RIC), which is 8.8 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Moxy Richmond Downtown?

No, you won't find guestrooms with balconies at Moxy Richmond Downtown.

Moxy Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 219 out of 338 reviews
Rating 8 - Good. 58 out of 338 reviews
Rating 6 - Okay. 25 out of 338 reviews
Rating 4 - Poor. 17 out of 338 reviews
Rating 2 - Terrible. 19 out of 338 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Haytham

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is trying really hard to look cool, but it's just an average hotel. The garage situation is confusing and unnecessarily complicated (you have to call, then get a code, then get a text, then go online, Everytime you want to enter or exit). The staff doesn't seem particularly friendly or intered in helping. The AC is extremely loud in the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Stayed 1 night in Feb 2025

10/10 Excellent

Estelle

Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot very fun parking is expensive
Stayed 2 nights in Jan 2025

8/10 Good

Kenneth

Stayed 1 night in Feb 2025

8/10 Good

Peter

Stayed 2 nights in Jan 2025

4/10 Poor

Damian

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Check in and parking was horrific!
Stayed 3 nights in Jan 2025

10/10 Excellent

Susan, Virginia Beach

Great
Stayed 1 night in Jan 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Naiomy

Stayed 1 night in Jan 2025

6/10 Okay

Deborah

Stayed 2 nights in Jan 2025

6/10 Okay

Sherry

Business traveler
Disliked: Amenities
It was a nice, modern hotel. Unfortunately the water in Richmond was out for a while so drinks & food was minimal. While checking in a couple of ladies came in from outside and went behind the bar smelling strongly of marijuana. The fitness center had limited weights and work out machines.
Stayed 1 night in Jan 2025

8/10 Good

Nikki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Maizah

Stayed 1 night in Dec 2024

6/10 Okay

Frances

Traveled with group
Liked: Cleanliness
There was no mini fridge or mini kitchen area which I thought strange for a hotel room. The door to the bathroom was also heavy and cumbersome and the door handle was damaged. fun for a quick trip but a bit inconvenient and liminal. There was no sign or message in the room itself so we were unsure of how to get in touch with reception since the "phone" in the room didnt work.. a little liminal and strange.
Stayed 1 night in Dec 2024

8/10 Good

David

Stayed 1 night in Dec 2024

8/10 Good

Selia

Stayed 1 night in Dec 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky but pleasant Moxy Richmond

Quirky kind of place but extremely nice staff and great location. Directly across the street from Penny Lane Restaurant and bar. Bed was comfortable, nice size TV and very clean. Could use a fridge and ice bucket.
Stayed 1 night in Dec 2024

2/10 Terrible

Xuemin

Stayed 3 nights in Dec 2024

10/10 Excellent

selena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great fun.

Great staff. Fun decor.
Stayed 1 night in Dec 2024

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a cool hotel!!! Very eclectic! Only negative was shower water was lukewarm at best. Very comfy bed and room! Loved the stash closet!
Stayed 1 night in Dec 2024

8/10 Good

Katelyn

Stayed 2 nights in Nov 2024

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect boutique hotel for a Richmond visit

This hotel is great for a friend reunion which is why I was there. I prefer to valet & have a bellman assist with my bags, but they don’t offer that & the parking is next door. Overall great hotel, great stay, and a hilarious checkin letter. High 5!
Stayed 1 night in Dec 2024