EXPEDIA LOST MY BOOKING - When I went to check in my booking was no longer there. I had made 4 bookings for 4 suites at the same time, and expedia somehow cancelled my booking. My expedia confirmation # was given to another person traveling in our group, who also booked through expedia. BE CAREFUL BOOKING ON EXPEDIA. ALWAYS CALL THE HOTEL IN ADVANCE. This was very stress full, unexpected and completely unacceptable. Expedia has done nothing to make this right, if the Hotel hadn't been so wonderful, we would have been sleeping in the car.
The Hotel was amazing in trying to accommodate me and my family on this sold out tournament weekend. They had to juggle other guests but they made it work. I originally had booked a suite for my large family, they were not able to give us a suite but were able to give us a room, which we were very appreciative of.
Thank you Dwayne and Staff at the Ramada, we will definitely be back. I will not be booking Via EXPEDIA ever again.