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Heide Hotel Reinstorf

Property class: 3.5

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Photo gallery for Heide Hotel Reinstorf

A water feature with a waterfall in a spacious indoor pool area.
Property video
A wooden sauna with benches and a wall-mounted light fixture.
A cobblestone street leading to a traditional building with a sign reading 'Biergarten.'
A spa area with two lounge chairs, a wall mural, and a large window.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Alte Schulstrasse 6, Reinstorf, 21400
  • Place, Elbhöhen-Wendland Nature Park
    ‪9 min drive‬
  • Place, Alter Kran
    ‪14 min drive‬
  • Place, Am Sande
    ‪15 min drive‬

Room options

View all photos for Single Room, 1 Twin Bed

A small, cozy room with a wooden floor, a bed, a desk with a chair, a television, and a window with curtains.

Single Room, 1 Twin Bed

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, 1 Queen Bed

A neatly made bed with white linens and a brown throw blanket, a wall-mounted lamp, and a wooden wardrobe.

Double Room, 1 Queen Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

A person lying in bed in a room with exposed wooden beams and a white radiator.

Comfort Room

8.8 out of 10
Excellent
(11 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

A hotel room with a bed, bedside tables, a desk, and a chair.

Junior Room

8.8 out of 10
Excellent
(10 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

A modern hotel room with a large flat-screen TV mounted on the wall, a wooden desk with a chair, and a radiator.

Family Room

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Suite

A four-poster bed with a wooden frame and floral paneling, a bedside table with a lamp, and a window with sheer curtains.

Suite

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Reinstorf

Heide Hotel Reinstorf places you within a 15-minute drive of popular attractions such as St Johanniskirche and Alter Kran. This 3.5-star hotel has 89 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Elbhöhen-Wendland Nature Park - 9 min drive - 6.8 miles
  • Alter Kran - 14 min drive - 9.3 miles
  • Am Sande - 15 min drive - 9.7 miles
  • Luene Abbey - 15 min drive - 10.1 miles
  • Leuphana University of Lüneburg - 17 min drive - 10.7 miles

Getting around

  • Vastorf Station - 5 min drive
  • Hamburg Airport (HAM) - 79 min drive

Restaurants

  • ‪Kruse – Der Lecker Bäcker - ‬5 min drive
  • ‪Hotelbar - ‬15 min drive
  • ‪Brauhaus Nolte - ‬10 min drive
  • ‪die feinschmeckerei GmbH - ‬11 min drive
  • ‪Döner King - ‬11 min drive

About this property

Heide Hotel Reinstorf

Heide Hotel Reinstorf features a full-service spa, an indoor pool, and a gym. Self parking is offered for EUR 5 per day. Front-desk staff can assist with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and an arcade/game room.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Free weekday newspapers, hair dryers, and desks are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Treatment room

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Electric bike charging
  • Local artist showcase
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 18 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: EUR 5 per day
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Heide Reinstorf
Heide Hotel Reinstorf Hotel
Heide Hotel Reinstorf Reinstorf
Heide Hotel Reinstorf Hotel Reinstorf

Frequently asked questions

Are free cancellation options available at Heide Hotel Reinstorf?

Heide Hotel Reinstorf offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Heide Hotel Reinstorf?

As of Sep 28, 2026, prices found for a 1-night stay for 2 adults at Heide Hotel Reinstorf on Oct 11, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Heide Hotel Reinstorf?

This hotel is located in Reinstorf, close to Inselsee-Strand.

Is there parking available at Heide Hotel Reinstorf?

Yes, uncovered parking is offered for EUR 5 per day. Though parking is limited parking, an electric car charging station, electric bike charging, and RV/bus/truck parking are also available.

Is a spa located at Heide Hotel Reinstorf?

There is a full-service spa available for guests to enjoy and services include massages.

Does Heide Hotel Reinstorf have a casino at the property?

No, Heide Hotel Reinstorf doesn't have a casino.

Will I find an indoor pool at Heide Hotel Reinstorf?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Heide Hotel Reinstorf?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and proposal/romance packages.

Are there hot tubs at Heide Hotel Reinstorf?

No, but this hotel does have a steam room.

Does Heide Hotel Reinstorf feature a restaurant that includes a breakfast menu?

Yes, Heide Hotel Reinstorf serves free buffet breakfast each morning from its restaurant.

Will Heide Hotel Reinstorf allow pets to stay for free?

Although they can't stay for free, pets are welcome at Heide Hotel Reinstorf for a fee of EUR 18 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Heide Hotel Reinstorf?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Heide Hotel Reinstorf?

No, there aren't any guestrooms at Heide Hotel Reinstorf that offer a balcony.

Heide Hotel Reinstorf Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 115 out of 254 reviews
Rating 8 - Good. 99 out of 254 reviews
Rating 6 - Okay. 31 out of 254 reviews
Rating 4 - Poor. 9 out of 254 reviews
Rating 2 - Terrible. 0 out of 254 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay and good breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was fine. Breakfast was very good and fresh
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little town. Friendly, helpful staff. Big, sunny room.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in the countryside.

A very nice stay for a night. The Hotel is fresh and clean, with a hint of international atmosphere. Nice big rooms in a modern style. I can give my best recommendation.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

This place was really a hit for us. Very cosy, charming, authentic. We would totally come back to it and added it to our favourite hotels list. The only wish would be to add air conditionned, as temperatures in july were pretty high.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles was man sich auf dem Dorf von einem Hotel Wünschen kann und noch mehr. Jederzeit wieder.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Allt bra bekväma rum bra frukost
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Pool and Spa was great, esp since we had >35°C. Even nice with three versions of sauna. Charged my car - but for a unit price of 35€, maybe a bit expensive since I just needed below 40kW. Restaurant did not have a menu due to a family event with quite a few people. Buffé if was!! When choosing room we did that relating to the pictures in the profile. We had a different and probably simpler room. When asked for a fridge in the room. Sorry! But if you need we can help you for 10€. (Extras/services was to be paid. When checking out we said our comments but was not compensated in any way. Not even a "sorry for that"!! So... I think we can't recommend this hotel. Also I might debate if Hotel.com had done their homework! And that for a fee of >30€!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vi havde et rigtig fint ophold. Stedet er hyggeligt og vi kunne godt have brugt længere tid.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere Zimmer, gutes Frühstück
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Hotellet ligger smukt i en lille landsby, derfor undre det mig at man skal betale 5€ pr. dag for at parkerer, der er ikke andre muligheder. Restauranten er meget hyggelig, men maden er middelmådig og det tog 1 time at lave 2 hovedretter. Isen til kaffen kom aldrig. Værelse var stort, det samme er badeværelset, men lidt maling og lidt handyman vil ikke skade. Gulvtæpper og trappe trænger til en ordentlig gang rengøring. Tror ikke vi kommer der igen.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Nedslidt hotel Kvaliteten af maden i restauranten er middelmådig. Uhøfligt personale.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Frühstück war sehr gut, das Bad auf den Zimmern ist etwas in die Jahre gekommen, der Frühstücksbereich und der Saunabereich sind top, dem Schwimmbad sieht man auch seine Alter an.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Sehr freundliches Personal, tolle Sauna
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alt så fint
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness
Für eine Nacht auf der Durchreise gut! Zum Abendessen würde ich mit dem Auto zum Essen wo anders hinfahren, da es vor Ort nichts zur Auswahl hat. Als Biergarten würde ich das Angebot nicht betiteln! Innenpool sehr in die Jahre gekommen und muffig. Das Frühstück war sehr gut mit viel Auswahl. Offenbar gibt es dort viele organisierte Radlergruppen, welche sich bis spät abends draussen laut unterhalten haben.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, aber in die Jahre gekommen. Biosauna defekt, Kegelbahn defekt, Darts zum Teil defekt, unterer Teil sehr stark abgenutzt. Für uns stimmt das Preis-Leistungsverhältnis leider gar nicht. Das Frühstück war 10 Tage das gleiche und frisches Obst gab es nur in Form von Äpfeln. Für uns sehr enttäuschend.
Stayed 9 nights in Sep 2025
Verified review

6/10 Okay

Liked: Property conditions & facilities

Gennemsnitlig

God og venlig modtagelse. Pænt gennemsnitligt værelse. Ingen rengøring i weekend. Restaurant med langsom betjening-40 minutter før vi fik vand-og maden ret trist. Morgenmad meget gennemsnitlig.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Hyggeligt men slidt

Hyggeligt lidt slidt, ligger lidt langt ude på landet og der er ikke andre spisemuligheder end på hotellet. Værelserne var ike klar da vi kom kl 17, vi fik en gratis øl for at vente 30 mi men der var værelse 2 stadig ikke klart. Fik det sidste værelse 1815. Spiste i Vitus dejlig mad men lang ventetid på maden.Fint pool og spa område.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Trevlig personal men väldigt isolerat och det rum vi hade var helt inrett i furu och verkade inte ha renoverats sedan 80-talet.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett fint hotell ute på landsbygden. Passar perfekt om man bara ska övernatta någon natt och vill undvika storstaden.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt sted.

Dejligt sted i fredelige smukke omgivelser. Har et stort og godt spa og wellness område. Værelserne er store og gode, men trænger måske snart til lidt fornyelse.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra prisvärt hotell!

Otroligt serviceminded personal som pratade utmärkt engelska. Rummet var stort och fint. Mjuk och skön säng. Fint poolområde. Bra frukost. Vi trivdes väldigt bra. Prisvärt.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig flott opphold. Flott rom, fsntastisk service. Vi traff til og med en flott resepsjonist som snakket godt Norsk. Imponerende
Stayed 1 night in Jul 2025