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Heide Hotel Reinstorf

3.5 star property
Hotel with a full-service spa, in the vicinity of St Johanniskirche

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Photo gallery for Heide Hotel Reinstorf

1 treatment room, massages
Property video
Junior Room | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes
Check-in/check-out kiosk
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • Breakfast included
  • Laundry
  • Pool

Explore the area

Map
Alte Schulstrasse 6, Reinstorf, 21400
  • Alter Kran
    ‪14 min drive‬
  • Am Sande
    ‪15 min drive‬
  • Leuphana University of Lüneburg
    ‪17 min drive‬

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Room options

View all photos for Junior Room

Junior Room | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Junior Room

8.4 out of 10
Very good
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, 1 Twin Bed

Single Room, 1 Twin Bed | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Single Room, 1 Twin Bed

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Comfort Room

8.8 out of 10
Excellent
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Reinstorf

Heide Hotel Reinstorf places you within a 15-minute drive of popular attractions such as St Johanniskirche and Alter Kran. This 3.5-star hotel has 89 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Alter Kran - 14 min drive - 8.9 miles
  • Luene Abbey - 14 min drive - 9.3 miles
  • Am Sande - 15 min drive - 9.3 miles
  • German Salt Museum - 15 min drive - 9.5 miles
  • Leuphana University of Lüneburg - 17 min drive - 11.9 miles

Getting around

  • Vastorf Station - 5 min drive
  • Hamburg Airport (HAM) - 79 min drive

Restaurants

  • ‪Burger King - ‬9 min drive
  • ‪Brauhaus Nolte - ‬10 min drive
  • ‪anders - Restaurant, Café und mehr - ‬10 min drive
  • ‪Da Salvo - ‬11 min drive
  • ‪Hotel & Restaurant Europa - ‬11 min drive

About this property

Heide Hotel Reinstorf

Hotel with a full-service spa, in the vicinity of St Johanniskirche
Guests staying at Heide Hotel Reinstorf enjoy access to a full-service spa, an indoor pool, and a sauna. Free parking is included with your stay. Front-desk staff can assist with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas, an arcade/game room, and a terrace.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Free weekday newspapers, hair dryers, and desks are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.

Languages

English, German

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Exterior

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8.8 out of 10, Excellent, 1,003 reviews
$87 nightly
The price is $96
Jun 22 - Jun 23
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Electric bike charging
  • Local artist showcase
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 18 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Heide Reinstorf
Heide Hotel Reinstorf Hotel
Heide Hotel Reinstorf Reinstorf
Heide Hotel Reinstorf Hotel Reinstorf

Frequently asked questions

Are free cancellation options available at Heide Hotel Reinstorf?

Heide Hotel Reinstorf offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What is there to do around Heide Hotel Reinstorf?

This hotel is located in Reinstorf, close to Inselsee-Strand.

Is there parking available at Heide Hotel Reinstorf?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Is a spa located at Heide Hotel Reinstorf?

There is a full-service spa available for guests to enjoy and services include massages.

Does Heide Hotel Reinstorf have a casino at the property?

No, Heide Hotel Reinstorf doesn't have a casino.

Will I find an indoor pool at Heide Hotel Reinstorf?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Heide Hotel Reinstorf?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Heide Hotel Reinstorf have a hot tub?

No, but this hotel does have a steam room.

Does Heide Hotel Reinstorf feature a restaurant that includes a breakfast menu?

Yes, Heide Hotel Reinstorf serves free buffet breakfast each morning from its restaurant.

Will Heide Hotel Reinstorf allow pets to stay for free?

Although they can't stay for free, pets are welcome at Heide Hotel Reinstorf for a fee of EUR 18 per pet, per night. The property also provides food and water bowls.

Does Heide Hotel Reinstorf have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Heide Hotel Reinstorf?

No, you won't find guestrooms with balconies at Heide Hotel Reinstorf.

Heide Hotel Reinstorf Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 181 reviews
Rating 8 - Good. 80 out of 181 reviews
Rating 6 - Okay. 21 out of 181 reviews
Rating 4 - Poor. 7 out of 181 reviews
Rating 2 - Terrible. 0 out of 181 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andreas

Stayed 1 night in Dec 2024

8/10 Good

Chia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Petr

Business traveler
Stayed 1 night in May 2023

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little town. Friendly, helpful staff. Big, sunny room.
Stayed 1 night in Apr 2023

10/10 Excellent

Fredrik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Manfred

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas Hegerslund

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Janette

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Wir waren über Weihnachten in dem Hotel. Soweit waren wir sehr zufrieden. Was uns ein bisschen gestört hat, das es im Schwimmbad sehr kalt war und im Pool der Sand auf dem Beckenboden abgesaugt hätte werden können. Die Sessel sind im Zimmer und in der Lounge sehr abgenutzt (vielleicht mal erneuern) Sonst war alles gut, sehr Hundefreundlich.
Stayed 3 nights in Dec 2024

4/10 Poor

Matthias

Disliked: Cleanliness, property conditions & facilities, room comfort
Die Sessel im Comfort Zimmer waren in einem desolaten Zustand!
Stayed 1 night in Dec 2024

8/10 Good

Erik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kerst vakantie

Grote kamer alles schoon Wel raar om elke dag schone handdoeken te vragen en te vragen om de kamer op te ruimen. Medewerker heel vriendelijk.
Stayed 4 nights in Dec 2024

8/10 Good

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Marcus

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Yasin

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöne Anlage außerhalb der Stadt

Schöne Anlage, Wellness nicht genutzt
Stayed 1 night in Aug 2024

8/10 Good

Paul Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren für zwei Nächte mit dem Pkw im Hotel und hatten ein sehr schönes grosses Zimmer im Obergeschoss des Restaurantteils. Die Betten waren gross und bequem. Es gab eine Sitzecke mit Couch und Sesseln. Da wir das Zimmer ausserhalb jeglicher Reiseangebote privat gebucht haben, denken wir, dass es kein Durchschnittszimmer ist. Das Frühstück und auch die Räumlichkeiten waren sehr gut.
Stayed 2 nights in Aug 2024

8/10 Good

Julia, Bochum

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Das Haus bietet Potential, muss aber modernisiert werden. Möbel sind teilweise abgewohnt, Teppich dreckig und die Tapeten aus einer anderen Epoche.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pekko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kiva pikkuhotelli

Idyllinen pikkuhotelli maaseudulla. Ystävällinen palvelu ja hyvä iso sänky ja tilava huone
Stayed 1 night in Aug 2024

10/10 Excellent

Carsten

Stayed 2 nights in Aug 2024

10/10 Excellent

Karen-Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Arto

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tyst läge

Stora rymliga rum. Bra restaurang och god frukost. Tyst läge ute på landsbygden. Bra säng.
Stayed 1 night in Aug 2024