See all properties

Best Western Plus Chateau Inn Sylvan Lake

2.5 star property
Eco-certified hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Exterior
Indoor pool
Lobby
Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View | 1 bedroom, desk, laptop workspace, iron/ironing board
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pet friendly
  • Gym

Explore the area

Map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3
  • Sylvan Lake Provincial Park
    ‪6 min walk‬
  • Sylvan Lake Marina Bay
    ‪9 min walk‬
  • Lakeside Go Karts and Mini-Golf
    ‪9 min walk‬
  • Red Deer, AB (YQF-Red Deer Regional)
    ‪32 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake places you within a 10-minute stroll of Sylvan Lake and Sylvan Lake Provincial Park. This 72-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Sylvan Lake Provincial Park - 6 min walk - 0.4 miles
  • Sylvan Lake Marina Bay - 9 min walk - 0.5 miles
  • Lakeside Go Karts and Mini-Golf - 9 min walk - 0.5 miles
  • Sylvan Lake - 1 min drive - 0.0 miles
  • Lakewood Golf Club - 8 min drive - 3.5 miles

Getting around

  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪Snake Lake Brewing Co - ‬5 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Big Moo Ice Cream Parlor - ‬6 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Timber Coffee Co - ‬16 min walk

About this property

Best Western Plus Chateau Inn Sylvan Lake

Eco-certified hotel with free breakfast and a fitness center
At Best Western Plus Chateau Inn Sylvan Lake, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Lobby

Prairie Moon Inn Sylvan Lake

  • Pool
  • Hot Tub
  • Breakfast included
  • Waterslide
8.6 out of 10, Excellent, 567 reviews
$126 nightly
The price is $137
Jun 19 - Jun 20
Total includes taxes and fees
Prairie Moon Inn Sylvan Lake

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 40 per pet, per night
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 40 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Chateau Inn Sylvan Lake
Plus Chateau Sylvan Sylvan
Best Western Plus Chateau Inn
Best Western Plus Chateau Inn Sylvan Lake
Best Western Plus Chateau Sylvan Lake
Best Western Plus Sylvan Lake
Best Western Sylvan Lake
Chateau Inn Sylvan Lake
Chateau Sylvan Lake
Sylvan Lake Best Western
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
Best Western Plus Chateau Inn Sylvan Lake Hotel
Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Frequently asked questions

What is there to do near Best Western Plus Chateau Inn Sylvan Lake?

Guests enjoy the hotel's walkable location in Sylvan Lake based on their ratings, and it's within a 10-minute walk of Sylvan Lake and Sylvan Lake Provincial Park. You'll also find Lakeside Go Karts and Mini-Golf and Sylvan Lake Marina Bay less than a mile away.

Is parking available on site at Best Western Plus Chateau Inn Sylvan Lake?

Yes, self parking is offered for free at the hotel.

Does Best Western Plus Chateau Inn Sylvan Lake have a casino?

No, Best Western Plus Chateau Inn Sylvan Lake doesn't have a casino.

Will I find an indoor pool at Best Western Plus Chateau Inn Sylvan Lake?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Best Western Plus Chateau Inn Sylvan Lake?

Couples staying at this hotel will appreciate amenities like an indoor pool and free breakfast plus some guestrooms include pillowtop mattresses.

Are there hot tubs at Best Western Plus Chateau Inn Sylvan Lake?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Plus Chateau Inn Sylvan Lake feature a restaurant that includes a breakfast menu?

Best Western Plus Chateau Inn Sylvan Lake offers free full breakfasts each morning though there is no restaurant.

Will Best Western Plus Chateau Inn Sylvan Lake allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Plus Chateau Inn Sylvan Lake for a fee of CAD 40 per pet, per night.

Does Best Western Plus Chateau Inn Sylvan Lake have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Best Western Plus Chateau Inn Sylvan Lake?

The closest major airport to Best Western Plus Chateau Inn Sylvan Lake is Red Deer, AB (YQF-Red Deer Regional), which is 22.1 mi away (27 minutes by car).

Are there rooms with balconies at Best Western Plus Chateau Inn Sylvan Lake?

No, there aren't any guestrooms with balconies at Best Western Plus Chateau Inn Sylvan Lake.

Best Western Plus Chateau Inn Sylvan Lake Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 597 out of 904 reviews
Rating 8 - Good. 230 out of 904 reviews
Rating 6 - Okay. 45 out of 904 reviews
Rating 4 - Poor. 22 out of 904 reviews
Rating 2 - Terrible. 10 out of 904 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Devon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All was good and welcoming.
Stayed 1 night in Mar 2025

8/10 Good

Ericka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was incredible and knowledgeable too, had a good and smooth check in with her. Perfect location close walk to everything handy, and the view from our room was the cherry on top for a quick little get away.
Stayed 1 night in Mar 2025

4/10 Poor

Craig

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The room was good in itself but, i found a smoked cigarette under the edge of the bed. I went to the reception and was told that they would make a note of it. When i checked out i was told that someone would call that afternoon but didn't. I called the next day to asked why no one had cal and was told be the lady that she didn't know to call. When asked what could be done she said, not much as i booked though a third party. She did offer me BW points but i refused as i don't collect them. In my opinion the hotel could have offered a free night but didn't..
Stayed 2 nights in Mar 2025

8/10 Good

Tammy

Business traveler
Liked: Cleanliness
The check in staff were a delight. Very engaged - the breakfast lady - BITTER BOOTS
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Mary Concepcion

Stayed 1 night in Mar 2025

8/10 Good

Jodi

Liked: Cleanliness, property conditions & facilities
It was very nice. Never saw staff
Stayed 1 night in Feb 2025

8/10 Good

Michael

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, across the street from the beach. Very good value.
Stayed 1 night in Feb 2025

10/10 Excellent

Liam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Oluwakemi

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t appreciate being on a pet friendly door, especially as the dog kept barking at random times……
Stayed 1 night in Feb 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
I haven’t been to Sylvan Lake for years, it’s changed a lot. Lovely area great views from the room. When they have a full hotel they should open the extra dining room to accommodate everyone as there were a lot of guests in one small area.
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Feb 2025

2/10 Terrible

Yuvraj

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The guy was so rude to us didnt treat neither of us with any bit of respect
Stayed 1 night in Feb 2025

4/10 Poor

Nancy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everyone else in my group was checked in early but we had to wait until after our event to check in and then ended up on a different floor than everyone else. There was along line-up to check in and then one lady must have finished her shift and just left (could she have stayed 10 minutes longer to reduce the queue??
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Tarek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good place to stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Aleshia

Traveled with partner
This is our go to place anytime we are in the area! The staff have always been professional and friendly, happy to help where they can. Simple and quick checkin and checkout routines help keep you on time. Good amenities including a small snack store, plug in parking for extreme cold, clean and friendly lobby area and well appointed rooms. They even have a lovely jar filled with milk bones for our four legged guests. The only small issue we have ever had was this last visit, the jetted tub needed to have the jets descaled and not just cleaned, leaving the water unpleasant. (I imagine from sitting dry for longer periods of time) The tub itself is long, deep, and comfortable for a good range of sizes. There is a good breakfast including eggs, bacon or sausages, muffins, toast, cereal, yogurt, and fresh fruit. They also offer nondairy milk options and can provide gluten-free muffins and/or bread items. The bacon and sausages are also gluten free. All of this was offered during a very slow time of year. Thanks BW Sylvan lake!
Stayed 1 night in Feb 2025

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Darcy C

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Guilherme

Stayed 2 nights in Dec 2024

10/10 Excellent

Ashley, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and nice accommodations
Stayed 1 night in Jan 2025