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Hotel El Crater

3.5 star property
Art Deco hotel with a full-service spa and a restaurant
VIP Access

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Photo gallery for Hotel El Crater

Couples treatment rooms, sauna, hot tub, aromatherapy, body scrubs
Standard Suite, Ground Floor | Living room | LCD TV, DVD player
Premium bedding, down comforters, desk, blackout drapes
Breakfast, lunch and dinner served
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Mirador Del Pululahua, San Antonio de Pichincha, Pichincha
  • Place, Pululahua Geobotanical Reserve
    ‪1 min walk‬
  • Place, Pululagua
    ‪4 min drive‬
  • Place, Monument to the Equator
    ‪12 min drive‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪44 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Luxury Suite, Balcony, Mountain View

Premium bedding, down comforters, desk, blackout drapes

Luxury Suite, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 645 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Standard Suite, Ground Floor

Standard Suite, Ground Floor | Premium bedding, down comforters, desk, blackout drapes

Standard Suite, Ground Floor

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

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About the neighborhood

San Antonio de Pichincha

Within a short walk of Pululahua Geobotanical Reserve, Hotel El Crater is within 2 miles (3 km) of Pululagua. This 12-room, 3.5-star hotel has conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Pululahua Geobotanical Reserve - 1 min walk - 0.0 miles
  • Pululagua - 4 min drive - 1.0 mile
  • Monument to the Equator - 12 min drive - 2.8 miles
  • Quicentro Shopping - 39 min drive - 20.4 miles
  • Quicentro Sur Mall - 61 min drive - 36.3 miles

Getting around

  • Universidad Central Station - 34 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 69 min drive

Restaurants

  • ‪La Pailita - ‬11 min drive
  • ‪El Consulado - ‬8 min drive
  • ‪Vicente's - ‬10 min drive
  • ‪La Cueva - ‬10 min drive
  • ‪Cafe Guayasamin - ‬9 min drive

About this property

Hotel El Crater

Art Deco hotel with a full-service spa and a restaurant
A full-service spa, a sauna, and free WiFi in public areas are featured at Hotel El Crater. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 35 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this spa hotel include conference space, a business center, and express check-in.
Guests can expect free WiFi and LCD TVs with satellite channels and DVD players. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, designer toiletries, and slippers. Sitting areas, coffee makers, and phones are also available.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Crater

Things to do

  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Living room
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 50 per night for guests under 21 years old
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 35 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Crater Hotel
El Crater
El Crater Hotel
El Crater Quito
Hotel El Crater
Hotel El Crater Quito
Hotel El Crater Calacali
El Crater Calacali
Hotel Hotel El Crater Calacali
Calacali Hotel El Crater Hotel
Hotel Hotel El Crater
El Crater
Hotel El Crater Hotel
Hotel El Crater San Antonio de Pichincha
Hotel El Crater Hotel San Antonio de Pichincha

Frequently asked questions

Is free cancellation available at Hotel El Crater?

Hotel El Crater offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see around Hotel El Crater?

This hotel is located in San Antonio de Pichincha within a short 6-minute walk of Pululahua Geobotanical Reserve. You'll also find Middle of the World City and Intinan Solar Museum within a short drive.

Is parking available on site at Hotel El Crater?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Hotel El Crater?

There is a full-service spa available for guests to enjoy and services include aromatherapy, massages, and body scrubs. The spa is not open daily but only on select days.

Does Hotel El Crater feature a casino on the premises?

No, Hotel El Crater doesn't have a casino.

Is there an indoor pool at Hotel El Crater?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel El Crater?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Does Hotel El Crater have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel El Crater have a restaurant that serves breakfast?

Yes, Hotel El Crater serves breakfast for a surcharge at El Crater.

Does Hotel El Crater allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel El Crater.

Are there connecting rooms at Hotel El Crater?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel El Crater?

The closest major airport to Hotel El Crater is Mariscal Sucre Intl. Airport (UIO), which is 27.5 mi away (69 minutes by car).

Are there rooms with balconies at Hotel El Crater?

Yes, some guestrooms at Hotel El Crater offer a balcony and may feature mountain views.

Does Hotel El Crater offer wedding services?

There are wedding services available at Hotel El Crater if that's in your vacation plans.

Hotel El Crater Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 87 out of 124 reviews
Rating 8 - Good. 23 out of 124 reviews
Rating 6 - Okay. 7 out of 124 reviews
Rating 4 - Poor. 2 out of 124 reviews
Rating 2 - Terrible. 5 out of 124 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Guillermo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice style, beautiful room and view!!
Stayed 1 night in Sep 2025

8/10 Good

thuy, apo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and professional. Breakfast was good. The room was spacious and clean, however the shower is not warm enough.
Stayed 2 nights in Nov 2025

10/10 Excellent

chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, nice breakfast, good view
Stayed 1 night in Sep 2025

10/10 Excellent

casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not visit the spa. The breakfast was great. The staff/owner was amazing. Friendly and knowledgeable. Made my wife feel way more comfortable. Thank you Absolutely stunning views. Especially from your own bed.
Stayed 1 night in Sep 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
El Cráter has incredible views. Comfortable, luxurious rooms, and delicious food in the restaurant.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This place is out of this world and magical love this hotel so much. The staff are so lind and attentive. Best service, food spectacular, the view is breathtaking. Highly recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very comfortable hotel… Loved the bathtubs! Beautifully situated on the rim of Pululahua crater. Excellent Restaurant!
Stayed 1 night in May 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is without compare in the world; and to find a great hotel with lovely rooms and a great restaurant here is simply miraculous.
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy bonito y pacifico. El staff súper amable. Lo único es que no hay muchas cosas por hacer si es que el clima no ayuda como en nuestro caso que pasó lloviendo y tuvimos que solo estar en la habitación porque no hay otras amenities más que senderos. Hay áreas húmedas (jacuzzi o sauna) pero hay que pagar aparte.
Stayed 1 night in Mar 2025

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are truly unbelievable. Staff were excellent and the food was delicious. We wish we could have stayed longer!
Stayed 1 night in Mar 2025

10/10 Excellent

Silvia, Bracknell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a rainy season in the area and the staff made sure that we are comfortable no matter the weather.
Stayed 1 night in Mar 2025

10/10 Excellent

Raquel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Peaceful and quiet for a couples experience
Stayed 2 nights in Jan 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attention to details, very friendly and with great knowledge of the area and activities that you can do. Highly recommended!
Stayed 3 nights in Jan 2025

8/10 Good

Franklin w

Stayed 2 nights in Dec 2024

10/10 Excellent

Kirsty

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing views and service. Just great for a side trip from Quito. Would highly recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet with amazing views. Food was great and the staff was very kind and helpful too
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
¡Casi una experiencia religiosa! Mágico, Único, Especial, espectaculares vista, tremenda ubicación, en fin Majestuoso!!! Imagínate estar en el tope de una montaña: a un lado un valle que fue una laguna que al otro lado La Mitad Del Mundo, Lat 0!!!
Stayed 4 nights in Jun 2024

10/10 Excellent

Sylvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful location for peace and also ease of accessibility to Quito. Scenery is breathtaking. Food and service at restaurant are excellent. The rooms are clean, spacious and have wonderful views both of the city and the volcano crater. The staff could not be more helpful and polite. I cannot wait to visit again. Visiting the Quito area I cannot imagine staying anywhere else.
Stayed 4 nights in Apr 2024

4/10 Poor

DAVID

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We asked for the room on the upper floor when booking and they gave us the one below, the bathroom was outdated and had water problems, the king bed was two and a half square beds pushed together, and the mattress was worn out and very hard. Excessively expensive prices for what they offer, translucent curtain where you could see a lot from the outside, little privacy.
Stayed 1 night in Feb 2024

10/10 Excellent

Allison, Richardson

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, gorgeous rooms, delicious food, excellent staff!
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Liked: Property conditions & facilities
Great relaxing and wonderful friendly people.
Stayed 4 nights in Jan 2024

10/10 Excellent

KYLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat stay with great views
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel resides in one of the most beautiful places I have ever experienced. The grounds are immaculately maintained, tge architecture is gorgeous, the spaces uncrowded and relaxed. Places like this only exist in fairy tales. The staff is friendly and efficient, the rooms large, well-appointed, and comfortable. The on-site restaurant is very good too. I hope to spend another vacation there.
Stayed 28 nights in Apr 2023

10/10 Excellent

Dario

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shout out to OMAR! He was incredible. The room was spacious, clean and comfortable. We visited the restaurant for dinner and my husband felt in love with the potato soup. During breakfast we had a cute llama spy on us also keep us entertained. We had a great experience overall.

10/10 Excellent

Jade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My spouse and I spent 3 nights at this mountain resort in Feb 2023. It was the ideal place for some much needed R&R. The views are spectacular, the rooms are spacious, the atmosphere is very serene, the spa is amazing (had the best hot stone massage there) and the service at the entire hotel is EXCELLENT! Special mention to Omar who is the heart beat of the resort … he takes care of everything that you can possibly need and more. Thank you for making our stay so memorable PS: The wifi works great !
Stayed 3 nights in Feb 2023

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