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Hotel Portal de Occidente

3.0 star property
Hotel in Quetzaltenango with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Portal de Occidente

Reception
Hallway
Property entrance
Restaurant
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
1ra calle 8-12a, Zona 3, Quetzaltenango, Quetzaltenango
  • Parque Zoológico Minerva
    ‪3 min drive‬
  • La Democracia Market
    ‪5 min drive‬
  • Quetzaltenango Central Park
    ‪6 min drive‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪4 min drive‬

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Room options

View all photos for Deluxe Single Room, 1 Double Bed, Non Smoking

Deluxe Single Room, 1 Double Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Single Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room, 2 Double Beds, Non Smoking

Classic Double or Twin Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Classic Double or Twin Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Quetzaltenango

Hotel Portal de Occidente places you within 2 miles (3 km) of Parque Zoológico Minerva and Templo de Minerva. This 36-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Parque Zoológico Minerva - 3 min drive - 1.8 miles
  • Templo de Minerva - 3 min drive - 2.2 miles
  • La Democracia Market - 5 min drive - 2.6 miles
  • Quetzaltenango Central Park - 6 min drive - 3.5 miles
  • Quetzaltenango Cathedral - 6 min drive - 3.5 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 13 min drive

Restaurants

  • ‪Pollo Campero Interplaza - ‬13 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪El Portal De La Quinta - ‬2 min drive
  • ‪Burger King - ‬18 min walk
  • ‪Albamar Las Américas - ‬2 min drive

About this property

Hotel Portal de Occidente

Hotel in Quetzaltenango with a 24-hour front desk and a restaurant
Hotel Portal de Occidente features free WiFi in public areas, a terrace, and laundry facilities. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. This smoke-free hotel also has a water dispenser.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include microwaves, ovens, and stovetops. Housekeeping is available on request.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 for adults and USD 7 for children
  • A restaurant

Things to do

  • Bicycle storage

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Microwave
  • Oven
  • Stovetop

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Pet weight must not exceed 20 lbs per pet
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately USD 7 for adults and USD 7 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 1:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

HOTEL PORTAL OCCIDENTE Quetzaltenango
HOTEL PORTAL OCCIDENTE
PORTAL OCCIDENTE Quetzaltenango
Portal De Occidente
Hotel Portal de Occidente Hotel
Hotel Portal de Occidente Quetzaltenango
Hotel Portal de Occidente Hotel Quetzaltenango

Frequently asked questions

Are free cancellation options available at Hotel Portal de Occidente?

Hotel Portal de Occidente offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What can I see around Hotel Portal de Occidente?

This hotel is located in Quetzaltenango, close to Quetzaltenango Central Park, La Democracia Market, and Quetzaltenango Cathedral. You'll also find Monumento a la Marimba and Templo de Minerva within a short drive.

Will I be able to park at Hotel Portal de Occidente?

Yes, self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Does Hotel Portal de Occidente feature a casino?

No, Hotel Portal de Occidente doesn't have a casino.

Is there an indoor pool at Hotel Portal de Occidente?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Portal de Occidente?

Couples will appreciate amenities like a restaurant, a terrace, and a 24-hour front desk at this hotel.

Are there hot tubs at Hotel Portal de Occidente?

No, there isn't a spa tub at this hotel.

Does Hotel Portal de Occidente have a restaurant with a breakfast menu?

Yes, Hotel Portal de Occidente serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Does Hotel Portal de Occidente allow pets to stay for free?

Yes, pets stay free at Hotel Portal de Occidente.

Does Hotel Portal de Occidente have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Portal de Occidente?

The closest major airport to Hotel Portal de Occidente is Quetzaltenango (AAZ-Los Altos), which is 3.5 mi away (13 minutes by car). Another top airport is Retalhuleu (RER), which is around 25.3 mi away.

Are there rooms with balconies that I can book at Hotel Portal de Occidente?

No, you won't find guestrooms with balconies at Hotel Portal de Occidente.

Hotel Portal de Occidente Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luigui, Guatemala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good location.
Stayed 2 nights in Jul 2021

8/10 Good

Julio, Guatemala

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location, a quiet place, confort room and a lot of parking
Stayed 2 nights in Oct 2020

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación amplia y limpia , todo estuvo bien
Stayed 1 night in Jan 2022