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Hotel Casa Real

2.5 star property

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Photo gallery for Hotel Casa Real

Standard Triple Room, Mountain View | 4 bedrooms, down comforters, blackout drapes, iron/ironing board
Bathroom shower
Reception
Sundeck
Front of property

Reviews

4.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Calle Rodolfo Robles 15-44 Zona 3, Quetzaltenango, Quetzaltenango, 09001
  • Place, La Democracia Market
    ‪2 min walk‬
  • Place, Quetzaltenango Central Park
    ‪8 min walk‬
  • Place, Quetzaltenango Cathedral
    ‪11 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪7 min drive‬

Room options

View all photos for Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed | 4 bedrooms, down comforters, blackout drapes, iron/ironing board

Standard Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | 4 bedrooms, down comforters, blackout drapes, iron/ironing board

Standard Double Room, Multiple Beds

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Triple Room, Mountain View

Standard Triple Room, Mountain View | 4 bedrooms, down comforters, blackout drapes, iron/ironing board

Standard Triple Room, Mountain View

  • Mountain view
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Bed

About the neighborhood

Quetzaltenango

Hotel Casa Real places you within a 15-minute stroll of popular sights such as Los Altos Railroad Museum and Quetzaltenango Central Park. This hotel has 21 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • La Democracia Market - 2 min walk - 0.1 miles
  • Quetzaltenango Central Park - 8 min walk - 0.5 miles
  • Quetzaltenango Cathedral - 11 min walk - 0.6 miles
  • Monumento a la Marimba - 19 min walk - 1.0 mile
  • Parque Zoológico Minerva - 4 min drive - 1.6 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 14 min drive

Restaurants

  • ‪Wendy's - ‬7 min walk
  • ‪Tacos El Portón - ‬6 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪La Taberna De Don Rodrigo - ‬6 min walk
  • ‪Pollo Campero - ‬5 min walk

About this property

Hotel Casa Real

Guests of Hotel Casa Real enjoy features like a gym, free WiFi in public areas, and express check-out. If you drive, put free parking to good use. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. This hotel also has a terrace.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport down comforters.
Recreational amenities at the hotel include a fitness center.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: GTQ 25 for adults and GTQ 25 for children
  • A restaurant

Things to do

  • Gym

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)
  • Fitness facility

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 6 kids stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GTQ 25 for adults and GTQ 25 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 1:00 PM—-11:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Casa Real Hotel
Hotel Casa Real Quetzaltenango
Hotel Casa Real Hotel Quetzaltenango

Frequently asked questions

Is free cancellation available at Hotel Casa Real?

Hotel Casa Real offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What can I see close to Hotel Casa Real?

Located steps from La Democracia Market, this hotel is in Quetzaltenango, and within a 10-minute walk of Municipal Theater and Trama Textiles. You'll also find Quetzaltenango Central Park and Museo Ixkik' less than a mile away.

Does Hotel Casa Real have a casino at the property?

No, Hotel Casa Real doesn't have a casino.

Is there an indoor pool at Hotel Casa Real?

No, there is no indoor pool at this hotel.

Does Hotel Casa Real have a restaurant that serves breakfast?

Yes, Hotel Casa Real serves continental breakfast each morning for a surcharge from its restaurant.

Does Hotel Casa Real allow pets to stay for free?

No, pets aren't allowed at Hotel Casa Real.

How far is the airport from Hotel Casa Real?

The closest major airport to Hotel Casa Real is Quetzaltenango (AAZ-Los Altos), which is 2.6 mi away (14 minutes by car). Another top airport is Retalhuleu (RER), which is around 24.7 mi away.

Hotel Casa Real Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 2 out of 6 reviews
Rating 4 - Poor. 2 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

4.8/10

Cleanliness

4.8/10

Staff & service

5.0/10

Amenities

3.8/10

Property conditions & facilities

Reviews

4/10 Poor

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Erika Barr

Traveled with family
Disliked: Staff & service, property conditions & facilities
This hotel is listed as recommended for families but it is completely inappropriate for families. Our room was right over a main road and we can hear noise from the traffic from the passing cars and trucks all night long and partially between 8-11pm. There is a window between the bathroom and the bedroom so the light needs to remain off in the middle of the night and there are two windows from our room to the hallway so anyone in the hallway can see shadows and lights in our room and the lights in the hallway have to remain off because they shine into the bedrooms.
Stayed 1 night in Aug 2024

6/10 Okay

Diana

Traveled with partner
It was in a good location. markets and lovely locals. Beautiful indigenous people.
Stayed 5 nights in Apr 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Roberto

Traveled with family
Disliked: Property conditions & facilities, room comfort

Hotel céntrico en mal estado

La recepción está en una como jaula, los calentadores no sirven, en ves de toallas te dan un pedazo de una bata de baño, los colchones ya están viejos, cómo está en calle principal es un ruido de noche y madrugada, el televisor es pequeño, lo único bueno es que a la par está Xelapan, por el precio creo que es una estafa, me hospedé con mi esposa y un niño de 5 y otro de 10, nos cobraron 115 dólares por dos noches, entrar y salir del parqueo es peligroso, la pendiente es como de 60 grados de inclinación, en general no lo recomiendo, tienen que trabajar en muchos aspectos. Relación precio calidad MALO
Supuesta toalla
Calentador se baja la palanca
Lavamanos
Stayed 2 nights in Jan 2022

2/10 Terrible

Jose Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019