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Copthorne Hotel and Apartments Queenstown Lakeview

4.0 star property

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Photo gallery for Copthorne Hotel and Apartments Queenstown Lakeview

Apartment, 2 Bedrooms | View from room
Exterior
Breakfast served, local cuisine
Apartment, 2 Bedrooms | Living area | 32-inch LCD TV with satellite channels, TV
Superior Room, 1 Queen Bed, Lake View | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
88 Frankton Road, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪8 min walk‬
  • Place, Queenstown Beach
    ‪10 min walk‬
  • Place, Queenstown Mall
    ‪11 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds, Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds, Lake View

8.4 out of 10
Very good
(37 reviews)
  • Lake view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(39 reviews)
  • Mountain view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed, Lake View

Superior Room, 1 Queen Bed, Lake View | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed, Lake View

8.2 out of 10
Very good
(24 reviews)
  • Lake view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior 2 Queen Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Queen Room With Lake View

  • Sleeps 4

View all photos for Superior Queen Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen Room With Lake View

  • Sleeps 2

View all photos for Superior Accessible 1 King

Superior Accessible 1 King | In-room safe, desk, blackout drapes, iron/ironing board

Superior Accessible 1 King

  • Mountain view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Kitchenette, Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds, Kitchenette, Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior 2 Queen Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Queen Room

  • Sleeps 4

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | View from room

Apartment, 2 Bedrooms

8.4 out of 10
Very good
(25 reviews)
  • Lake view
  • 474 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment

In-room safe, desk, blackout drapes, iron/ironing board

Apartment

  • Sleeps 5

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About the neighborhood

Queenstown

Located in Queenstown City Centre, Copthorne Hotel and Apartments Queenstown Lakeview is within a 10-minute stroll of sights such as St Josephs Parish and Queenstown Gardens. This 85-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Queenstown Gardens - 8 min walk - 0.5 miles
  • Queenstown Beach - 10 min walk - 0.6 miles
  • Queenstown Mall - 11 min walk - 0.6 miles
  • Kiwi Park - 18 min walk - 1.0 mile
  • Skyline Queenstown - 20 min walk - 1.1 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 7 min drive

Restaurants

  • ‪Novotel Queenstown Lakeside - ‬10 min walk
  • ‪“Life’s a Grind” Coffee - ‬12 min walk
  • ‪Cookie Time - ‬11 min walk
  • ‪Odd Saint - ‬11 min walk
  • ‪Botswana Butchery - ‬11 min walk

About this property

Copthorne Hotel and Apartments Queenstown Lakeview

At Copthorne Hotel and Apartments Queenstown Lakeview, guests have access to a gym, free WiFi in public areas, and a hot tub. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a meeting room, a library, and laundry facilities.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include electric kettles, safes, and phones.
Recreational amenities at the hotel include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Frequently asked questions

Is a free cancellation option available at Copthorne Hotel and Apartments Queenstown Lakeview?

Copthorne Hotel and Apartments Queenstown Lakeview offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Copthorne Hotel and Apartments Queenstown Lakeview?

As of May 9, 2026, prices found for a 1-night stay for 2 adults at Copthorne Hotel and Apartments Queenstown Lakeview on May 24, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Copthorne Hotel and Apartments Queenstown Lakeview?

This hotel is situated in Queenstown City Centre within a 10-minute walk of Queenstown Gardens, Queenstown Beach, and St Josephs Parish. You'll also find Queenstown Mall and Skycity Queenstown Casino less than a mile away.

Is parking available on site at Copthorne Hotel and Apartments Queenstown Lakeview?

Yes, covered self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Does Copthorne Hotel and Apartments Queenstown Lakeview include a casino?

No, Copthorne Hotel and Apartments Queenstown Lakeview doesn't have a casino.

Is there an indoor pool at Copthorne Hotel and Apartments Queenstown Lakeview?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What amenities will couples enjoy at Copthorne Hotel and Apartments Queenstown Lakeview?

Couples staying at this hotel will appreciate amenities like 24-hour room service as well as a restaurant and a bar/lounge.

Does Copthorne Hotel and Apartments Queenstown Lakeview have a hot tub?

No, there isn't a spa tub at this hotel.

Does Copthorne Hotel and Apartments Queenstown Lakeview feature a restaurant that includes a breakfast menu?

Yes, Copthorne Hotel and Apartments Queenstown Lakeview serves buffet breakfast for a surcharge each morning at Hillarys Restaurant.

Does Copthorne Hotel and Apartments Queenstown Lakeview allow pets to stay for free?

No, pets aren't allowed at Copthorne Hotel and Apartments Queenstown Lakeview.

Does Copthorne Hotel and Apartments Queenstown Lakeview have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Copthorne Hotel and Apartments Queenstown Lakeview?

The closest major airport to Copthorne Hotel and Apartments Queenstown Lakeview is Queenstown Intl. Airport (ZQN), which is 4.1 mi away (7 minutes by car).

Are there rooms with balconies that I can book at Copthorne Hotel and Apartments Queenstown Lakeview?

Yes, some guestrooms at this hotel offer either a balcony and a patio where guests can enjoy lake and mountain views.

Copthorne Hotel and Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 386 out of 1002 reviews
Rating 8 - Good. 398 out of 1002 reviews
Rating 6 - Okay. 151 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lien

Stayed 2 nights in Jan 2026

8/10 Good

Lynsey

Traveled with family
Liked: Cleanliness, staff & service, amenities
The location is fantastic, staff were friendly. Bedding and towels were clean but afew stains
Stayed 2 nights in Jan 2026

8/10 Good

LAKSHMI

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great views , amenities standard .
Stayed 1 night in Jan 2026

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
2 bed apartment with 2 levels was spacious and clean with stunning views and lovely balcony. Staff were lovely and very helpful. Hotel is an older one - but kept well.
Stayed 4 nights in Jan 2026

6/10 Okay

Sukha

Stayed 2 nights in Jan 2026

8/10 Good

Henry

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean. Great views of the mountains and lake.
Stayed 3 nights in Jan 2026

6/10 Okay

Sonya

Great staff with well appointed rooms, a shame house keeping was poor, not replacing dirty glasses and cups with clean ones daily.
Stayed 4 nights in Jan 2026

6/10 Okay

Laurence

Shower curtain smelt of urine. Front desk was good. Breakfast was short s
Stayed 3 nights in Jan 2026

8/10 Good

Andrew

Did not have breakfast but parking was on the same level as our room. Really safe and easy to use
Stayed 3 nights in Jan 2026

6/10 Okay

Geoff

Thankyou , enjoyed the stay. Staff were friendly and welcoming . Only thing is the place is looking tired , so hopefully there are plans to upgrade the hotel
Stayed 2 nights in Dec 2025

8/10 Good

Melanie

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Staff were great really friendly, great views from room and plenty of space for 5 of us.
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca Anne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms bed was very comfortable staff were helpful and accommodating.
Stayed 6 nights in Dec 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Great views OK location Not accessible Poor customer service Dirty room, poor maintenance(worn furniture, dirty walls, extensive water damage and peeled walls) and really old furniture
Stayed 5 nights in Dec 2025

6/10 Okay

Bruce

Traveled with family
Disliked: Property conditions & facilities
The reception and bar area was really poor condition torn seating, broken tiles . Poor bar .the smells in the corridors are not pleasing and the carpet cleaner smells in the room are not good . The View is Amazing of the lake and mountains . The location is good walking into the centre of town . Did not use facilities at the hotel .
Stayed 3 nights in Jan 2026

10/10 Excellent

Sally

Stayed 3 nights in Jan 2026

8/10 Good

Mohammed Ismail Manzur Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location and a nice room with good amenities
Stayed 2 nights in Dec 2025

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking can be an issue when fully booked.
Stayed 5 nights in Dec 2025

6/10 Okay

Merry

Traveled with group
Only had one chair at the table. Would have liked to have two!
Stayed 3 nights in Dec 2025

10/10 Excellent

Karim

Stayed 2 nights in Dec 2025

10/10 Excellent

Kaustubh Mahesh

Stayed 2 nights in Dec 2025

10/10 Excellent

Aneel

Traveled with family
Liked: Cleanliness, amenities
None
Stayed 2 nights in Dec 2025

8/10 Good

Devendra Kumar, Reno

Stayed 3 nights in Dec 2025

8/10 Good

Graham

Liked: Cleanliness, amenities
Value for money, the view and proximity to town are the main benefits with this hotel. The hotel itself is old and tired, but not terrible. Beds were comfortable and room was clean.
Stayed 1 night in Dec 2025

2/10 Terrible

Shweta Bhola

Traveled with family
Disliked: Staff & service, amenities
The utensils were stored in a cabinet under the sink and there was a terrible smell when we opened the cabinet. We complained to the manager who sent a service person who removed a lot of gunk from the pipe but the situation still did not get resolved The manager apologized but said that we had no choice but to live with the nasty smell in the room. We came to rest in afternoon and couldn’t even do that because the service personnel was working in the room. This was one of the most dissatisfying experiences for us. We would not recommend anyone to stay at this hotel.
Stayed 2 nights in Dec 2025

2/10 Terrible

SASIKUMAR

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay at this hotel was extremely disappointing due to the rude and unempathetic behavior of the staff. From the moment we arrived, we were treated with a lack of courtesy and basic respect that one would expect from a hospitality establishment. Staffs were not friendly and treated us cheap as they can. I would never visit or recommend this hotel to anyone
Stayed 4 nights in Dec 2025

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