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Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property
Eco-certified hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Breakfast served, local cuisine
Exterior
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Gym
  • Room service

Explore the area

Map
88 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    ‪8 min walk‬
  • Queenstown Mall
    ‪11 min walk‬
  • Skyline Queenstown
    ‪20 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

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Room options

View all photos for Superior Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(28 reviews)
  • 366 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds, Lake View

8.6 out of 10
Excellent
(32 reviews)
  • 398 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed, Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed, Lake View

8.0 out of 10
Very good
(20 reviews)
  • 366 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms

8.6 out of 10
Excellent
(24 reviews)
  • 474 sq ft
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Accessible 1 King

Superior Accessible 1 King | In-room safe, desk, blackout drapes, iron/ironing board

Superior Accessible 1 King

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

In-room safe, desk, blackout drapes, iron/ironing board

Apartment

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior 2 Queen Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Queen Room With Lake View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior 2 Queen Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen Room With Lake View

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Queenstown

Located in Queenstown City Centre, Copthorne Hotel & Apartments Queenstown Lakeview is within a 10-minute stroll of sights such as St Josephs Parish and Queenstown Gardens. This 85-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Queenstown Gardens - 8 min walk - 0.5 miles
  • Queenstown Beach - 10 min walk - 0.6 miles
  • Queenstown Mall - 11 min walk - 0.6 miles
  • Kiwi and Birdlife Park - 18 min walk - 1.0 mile
  • Skyline Queenstown - 20 min walk - 1.1 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 7 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cookie Time - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Rata - ‬11 min walk
  • ‪Kfc - ‬12 min walk

About this property

Copthorne Hotel & Apartments Queenstown Lakeview

Eco-certified hotel with a fitness center and a 24-hour front desk
At Copthorne Hotel & Apartments Queenstown Lakeview, guests have access to a gym, free WiFi in public areas, and a hot tub. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a meeting room, a library, and laundry facilities.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include electric kettles, safes, and phones.
Recreational amenities at the hotel include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Frequently asked questions

Is a free cancellation option available at Copthorne Hotel & Apartments Queenstown Lakeview?

Copthorne Hotel & Apartments Queenstown Lakeview offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do close to Copthorne Hotel & Apartments Queenstown Lakeview?

This hotel is situated in Queenstown City Centre within a 10-minute walk of Queenstown Gardens, Queenstown Beach, and St Josephs Parish. You'll also find Queenstown Mall and Skycity Queenstown Casino less than a mile away.

Is there parking available at Copthorne Hotel & Apartments Queenstown Lakeview?

Yes, covered self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Does Copthorne Hotel & Apartments Queenstown Lakeview include a casino?

No, Copthorne Hotel & Apartments Queenstown Lakeview doesn't have a casino.

Is there an indoor pool at Copthorne Hotel & Apartments Queenstown Lakeview?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What amenities will couples enjoy at Copthorne Hotel & Apartments Queenstown Lakeview?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a bar and a restaurant.

Are there hot tubs at Copthorne Hotel & Apartments Queenstown Lakeview?

Yes, guests can enjoy a spa tub at this hotel.

Does Copthorne Hotel & Apartments Queenstown Lakeview feature a restaurant that includes a breakfast menu?

Yes, Copthorne Hotel & Apartments Queenstown Lakeview serves buffet breakfast for a surcharge each morning at Hillarys Restaurant.

Does Copthorne Hotel & Apartments Queenstown Lakeview allow pets to stay for free?

No, pets aren't allowed at Copthorne Hotel & Apartments Queenstown Lakeview though service animals are welcome.

Are there connecting rooms at Copthorne Hotel & Apartments Queenstown Lakeview?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Copthorne Hotel & Apartments Queenstown Lakeview?

The closest major airport to Copthorne Hotel & Apartments Queenstown Lakeview is Queenstown Intl. Airport (ZQN), which is 4.1 mi away (7 minutes by car).

Are there rooms with balconies that I can book at Copthorne Hotel & Apartments Queenstown Lakeview?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy lake or mountain views.

Copthorne Hotel & Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 384 out of 1003 reviews
Rating 8 - Good. 409 out of 1003 reviews
Rating 6 - Okay. 148 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and quiet with lovely views and the bus stop right outside the door.
Stayed 2 nights in Apr 2025

6/10 Okay

Julian

Good views

Bit dated and smelly making us sneeze
Stayed 1 night in Apr 2025

8/10 Good

Antony

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Convenient for bus routes and good views
Stayed 2 nights in Apr 2025

8/10 Good

Luisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sized hotel room. Stunning views from balcony. Handy location to town. Car park is a bit of a squeeze for larger cars and there is no direct lift from carpark to rooms on other side of lobby - have to navigate lobby stairs with suitcases. Hillary's was only open for breakfast and tables in bar are not suitable height if you have a plated evening meal. We would have dined in at night if dinner was served in Hillary's
Stayed 2 nights in Apr 2025

10/10 Excellent

Lorelei

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2025

8/10 Good

Max

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very good, with a fantastic view.across the lake to the mountains.
Stayed 2 nights in Mar 2025

6/10 Okay

Fiona

Traveled with family
Disliked: Property conditions & facilities
The views of the lake as well as the convenience of being within walking distance (20mins) to the town centre was great. However, the property itself feels very old and the rooms are in need of renovation. Cleanliness was average and visibly no vacuuming had been done. In the weekend parking is first come, first served which is a bit of an inconvenience as this is peak time and always busy so no guarantee you can park on site (limited spaces). Likely not staying here again unless property gets an upgrade but appreciate you get what you pay for, especially being in ZQN and high tourist prices everywhere.

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room despite being close to a main road. Short drive to down town. Indoor parking and clean place. Gym wasn't big but had a few machines to get a workout in. Laundry on site too, though we didn't use it.
Stayed 2 nights in Mar 2025

4/10 Poor

Christina

Traveled with group
Disliked: Cleanliness, property conditions & facilities
This property was difficult to find. Parking was limited. Room needs updating and maybe a really thorough clean.
Stayed 1 night in Mar 2025

8/10 Good

gina, sydney

Traveled with partner
Liked: Cleanliness, staff & service
Quiet and charming old hotel with walking distance to the town centre.beautiful views of the lake.
Stayed 4 nights in Mar 2025

8/10 Good

Jeffrey

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to city centre
Stayed 2 nights in Mar 2025

8/10 Good

Ange

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sheetal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Randall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel incredible view from room, hotel food was reasonably priced and very good. Highly recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very good clean and easy parking
Stayed 2 nights in Mar 2025

6/10 Okay

Kevin

Liked: Cleanliness

Wouldn’t recommend

Old hotel, large room, nice bathroom. However, situated right next to the main road so it was quite noisy 24/7 - struggled to sleep the 2nd night. I did ask for another room but was told hotel is full. Worth mentioning that the guys in the reception doing the night shift just didn’t have any customer service skills - we went back to the hotel late at night and me and my partner both said “good evening and hello” but no response at all from them. Appalling service. I wouldn’t recommend, I would avoid if I were you. There any many hotels around the area which is probably at the same price but will have better service.
Stayed 2 nights in Mar 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
We appreciated the easy access to covered parking. They offered laundry facilities that we took advantage of as well.
Stayed 2 nights in Feb 2025

6/10 Okay

Paul

Disliked: Staff & service, property conditions & facilities
Very tired Hotel for the $$
Stayed 3 nights in Mar 2025

4/10 Poor

Norma

Traveled with partner
Disliked: Amenities, property conditions & facilities
Hotel badly needs refurbishment. Rooms are dated with old furnishings, old fashioned shower over bath and external courtyard area was dank wirh peeling paint. Restaurant wasnt open and its a 20 mim walk into town for food. Very budget hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Small rooms dates bathroom very noisy from traffic
Stayed 3 nights in Feb 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from balcony. Very nice rooms. Slight hike to town, however, it is all uphill upon return. Staff helpful snd friendly.
Stayed 1 night in Feb 2025

6/10 Okay

Sarah

Stayed 2 nights in Feb 2025

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