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Tortuga Bay Hotel

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Exterior
Creator video
Frette Italian sheets, premium bedding, minibar, in-room safe
Restaurant
Property grounds
Luxury
VIP Access
5.0 star property
9.8

Exceptional

Seaside serenity in Punta Cana

Waves lap against the private beach just steps from this serene boutique hotel. Golf enthusiasts can enjoy the La Cana course before unwinding at the full-service spa. Evenings bring culinary delights at one of three restaurants, with personalized attention under the Dominican stars.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
  • Pet friendly

Explore the area

View in a map
Higuey, Punta Cana, La Altagracia, 23000
  • Place, La Cana Golf Course
    ‪1 min walk‬
  • Place, Six Senses Spa
    ‪1 min walk‬
  • Place, Punta Cana Beach
    ‪4 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Beach Front Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Beach Front Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Ocean View Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Front Two Bedrooms Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Beach Front Two Bedrooms Suite

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 3337 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ocean View Two Bedrooms Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Ocean View Two Bedrooms Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 3337 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Villa, 4 Bedrooms, Beachfront

Frette Italian sheets, premium bedding, minibar, in-room safe

Villa, 4 Bedrooms, Beachfront

  • Beach view
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

View all photos for Villa, 3 Bedrooms, Beachfront

Private beach, kayaking

Villa, 3 Bedrooms, Beachfront

  • Beach view
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds and 2 Double Beds

View all photos for Villa, 3 Bedrooms, Ocean View

Frette Italian sheets, premium bedding, minibar, in-room safe

Villa, 3 Bedrooms, Ocean View

  • Ocean view
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds and 2 Double Beds

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About the neighborhood

Punta Cana

Tortuga Bay Hotel is adjacent to popular attractions such as La Cana Golf Course and Six Senses Spa. This 30-room, 5-star hotel has a private beach, a golf course, and a marina.

What's nearby

  • La Cana Golf Course - 1 min walk - 0.0 miles
  • Six Senses Spa - 1 min walk - 0.1 miles
  • Punta Cana Beach - 4 min walk - 0.2 miles
  • Indigenous Eyes Ecological Park - 8 min drive - 1.9 miles
  • Corales Golf Course - 17 min drive - 5.6 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 8 min drive

Restaurants

  • ‪Hispaniola - ‬6 min drive
  • ‪Indigo Beach Lounge - ‬9 min drive
  • ‪Playa Blanca - ‬6 min drive
  • ‪Arena Beach Club - ‬7 min drive
  • ‪Samana - ‬9 min drive

About this property

Tortuga Bay Hotel

Tortuga Bay Hotel features a private beach, a golf course, and a marina. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a full-service spa, an outdoor pool, and a children's pool.
37-inch plasma TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Frette Italian sheets and bathrooms offer hair dryers and free toiletries. Dryers, balconies, and sitting areas are also standard.
A private beach, a golf course, 8 outdoor tennis courts, and a marina are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 8 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Ecotours
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Health club
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • DVD player
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On a private beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • Banquet hall
  • Built in 2005

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Dryer
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per night
  • Pet weight must not exceed 50 lbs per pet
  • Food and water bowls are available

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Bay Hotel
Hotel Tortuga Bay
Tortuga Bay
Tortuga Bay Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Punta Cana
Tortuga Hotel
Tortuga Bay Hotel Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Hotel Hotel Punta Cana

Frequently asked questions

Is free cancellation available at Tortuga Bay Hotel?

Tortuga Bay Hotel offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Tortuga Bay Hotel?

As of May 6, 2026, prices found for a 1-night stay for 2 adults at Tortuga Bay Hotel on May 9, 2026 start from $1,291, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Tortuga Bay Hotel?

This hotel is located in Punta Cana, just steps from Punta Cana Beach and La Cana Golf Course, and within a short walk of Six Senses Spa. You'll also find Indigenous Eyes Ecological Park and BlueMall Punta Cana within a short drive.

Is there parking available at Tortuga Bay Hotel?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa at Tortuga Bay Hotel?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, body wraps, and couples treatments.

Are there luxury amenities available at Tortuga Bay Hotel?

Yes, guests can indulge in luxuries such as an outdoor pool, a private beach, and 3 restaurants at this hotel.

Does Tortuga Bay Hotel include a casino?

No, Tortuga Bay Hotel doesn't have a casino.

Will I find an indoor pool at Tortuga Bay Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Tortuga Bay Hotel?

This beachfront hotel offers plenty of amenities for couples including a private beach, 3 restaurants, and an outdoor pool.

Does Tortuga Bay Hotel have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Tortuga Bay Hotel feature a restaurant that includes a breakfast menu?

No, Tortuga Bay Hotel doesn't have a restaurant that serves breakfast.

Will Tortuga Bay Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Tortuga Bay Hotel for a fee of USD 50 per pet, per night. The property also provides food and water bowls.

Does Tortuga Bay Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Tortuga Bay Hotel?

The closest major airport to Tortuga Bay Hotel is Punta Cana Intl. Airport (PUJ), which is 3 mi away (8 minutes by car).

Are there rooms with balconies at Tortuga Bay Hotel?

Yes, every guestroom at Tortuga Bay Hotel comes with a balcony and some offer ocean views.

Does Tortuga Bay Hotel have a wedding venue?

Take advantage of the wedding venue at Tortuga Bay Hotel if you plan to say "I do" during your trip.

Tortuga Bay Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 113 out of 122 reviews
Rating 8 - Good. 6 out of 122 reviews
Rating 6 - Okay. 2 out of 122 reviews
Rating 4 - Poor. 1 out of 122 reviews
Rating 2 - Terrible. 0 out of 122 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and housekeepers were excellent. Grounds were beautiful and all staff were very friendly and helpful. There were a few minor glitches, such as Jacuzzi at pool not heating up, buttons on room phone not aligning with the stated departments, and poor internet the last couple of days, making it difficult to reach Embajadores staff.
Stayed 7 nights in Jan 2026

6/10 Okay

THERESA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Here is the good and the bad Room was nice . Clean . Beach was nice . Some staff was amazing ..some not so much. Room service late every morning. Very small portions ..grill restaurant on site horrible !!! A lot of people standing around not doing much. Nobody offered us food drinks by pool or beach . 3 workers stood and watched my mom fall and never helped us . If your paying 2000 a night things should be great . Hottub was cold . A 90 min massage is really 60 min. Make sure to check prices on clothes washing . $180 for a bag of clothes . I thought it would be basic launder . Car service that is provided left us for dead downtown ..concerige never responded ..didn't respond 45 min. Had to take frightening Uber from guy I had to give directions . I think they are paying for these 5 star reviews
Don't get food from The Grill delivered
Stayed 7 nights in Jan 2026

10/10 Excellent

Eric Blackburne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP treatment starting from the door of the plane is exceptional. At every moment throughout our stay the incredibly friendly, professional, and attentive staff was ready and able to assist us with anything we needed. Our beachfront room was comfortable and well appointed, and the on resort amenities more than we could take advantage of in our four day stay. A perfect getaway!
Stayed 3 nights in Oct 2025

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect beach getaway

Fabulous resort with top notch staff providing next level service. Private and peaceful small boutique atmosphere where the ocean front villas are very comfortable, clean, and nicely updated. The food is also excellent and includes local favorites on the menu with everything flavorful and well prepared. A truly exceptional property that my family will visit again, which is made even easier with VIP airport assistance provided by the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Galiia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a gorgeous property! Service is outstanding
Stayed 5 nights in May 2025

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From pick-up through to drop-off they make you feel like royalty.
Stayed 1 night in May 2025

10/10 Excellent

Benedicte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended with professional and friendly staff.
Stayed 9 nights in May 2025

10/10 Excellent

Steve

Stayed 5 nights in May 2025

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch!

Perfect stay! Excellent food and amenities!
Stayed 6 nights in Apr 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

janett, doral

Business traveler, Traveled with partner
Liked: Amenities
Amazing !
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise

It was amazing. Service, staff, quality of food was excellent. Will definitely be back.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kurt

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and villas, staff is amazing. Only thing lacking was in room dining options (though I suppose most people don’t use this service as you are in paradise and why get room service) and the food at the on site restaurant was good but not 5 star good. The best part was the VIP transfer to and from the airport. Eliminating waiting in lines is priceless!
Stayed 5 nights in Mar 2025

10/10 Excellent

Eduardo A.

Stayed 2 nights in Mar 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding
Stayed 2 nights in Mar 2025

10/10 Excellent

Todd

Stayed 6 nights in Mar 2025

10/10 Excellent

Susanne

Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch service, views, villas and beach

Incredible service from the moment you step off you flight with the VIP airport service, felt like we were flying private. Yocasta and her team of ambassadors took care of everything we requested from restaurant reservations to golf tee times and transportation. The included breakfast was spectacular. Rooms are large, we had a 2 bedroom villa that was perfect for our family with teenagers. The personal golf cart parked outside our room made it easy to get around the whole Puntacana resort. Views from our room were amazing. Pool was a bit small but we spent our time at the beautiful and uncrowded beach. Can’t wait to return!
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and location with terrific beach and service.
Stayed 5 nights in Mar 2025

10/10 Excellent

darren

Traveled with family
Excellent hotel and experience
Stayed 1 night in Mar 2025

10/10 Excellent

Ronald

Liked: Cleanliness
Stayed 5 nights in Mar 2025

10/10 Excellent

William Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tortuga Bay is a beautiful and tropical paradise! From the moment you are met at the airport to the moment you have to depart the VIP service is exemplary! The luxurious Villa accommodations in a peaceful atmosphere on a wonderfully private beachfront property exceeded what we had expected and more! The Private Embajadores services are exceptional and all staffing at Tortuga Bay are courteous, respectful of your privacy, and go out of their way to make your experiences perfect; from Day Housekeeping to Night Turn Down(and chocolates), transport needs, wait staffing, and the list continues. Both Bamboo and La Yola restaurants are exceptional. A round of golf at La Cana directly on the ocean, with our tee time being managed through the Embajadores services at Tortuga Bay, was a once in a lifetime experience as well. Without question a recommendation to enjoy the spa offerings through the Punta Cana Resort as it also was amazing! We hope to go back someday as our stay at Tortuga Bay was not a vacation at a resort, but a vacation that was set amongst the beauty of Punta Cana with the staff at Tortuga Bay making us feel we were among family.
Stayed 7 nights in Jan 2025

10/10 Excellent

Molly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort! If you want to feel like royalty and have a truly relaxing vacation - book here. The service was unbelievable! Butlers book everything… top notch service everywhere. The food was delicious, creative and fresh. Beautiful, quiet beach with comfortable loungers.Huge, gorgeous room with amazing balcony (and two bathrooms) with amazing attention to details. Golf carts to get around the gated community. The ecological reserve is included and has beautiful cenotes. Bikes with personalized name plates. Fantastic spa. Surrounded by golf courses. VIP service to/from and at airport and free lounge at departure. We travel a lot and this is gem. Way better in person. We rarely go back to the same place but we’ll go back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Carolyn

Stayed 4 nights in Jan 2025

10/10 Excellent

Damian, Raleigh

Stayed 1 night in Jan 2025

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