Hotel Riu Palace Macao - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with 2 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Palace Macao - Adults Only - All Inclusive

Enjoy dining al fresco amidst lush surroundings and a tropical view.
Creator video
Relax in a serene outdoor space surrounded by lush greenery and tropical plants.
Relax by the pool surrounded by palm trees and lounge chairs.
Enter a contemporary hotel with a symmetrical facade, flanked by palm trees and a pathway lined with tropical plants.

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    ‪5 min walk‬
  • Iberostar Golf Course
    ‪4 min drive‬
  • Cana Bay Golf Club
    ‪9 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪25 min drive‬

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Room options

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed

Junior Suite Deluxe Vista al Mar Elite Club (L)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe, B2C-US)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, B2C-US)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

9.0 out of 10
Wonderful
(12 reviews)
  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, B2C-US)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (B2C-US)

  • 569 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club (C) )

  • 427 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite (C)

  • 569 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Superior | C)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe | C)

10.0 out of 10
Exceptional
(2 reviews)
  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea Facing (Deluxe - Elite Club (C) )

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea Facing (Deluxe Elite Club (U) )

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (C))

  • Sleeps 2
  • 1 King Bed

Junior Suite (E)

8.6 out of 10
Excellent
(4 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (B2C-CA))

  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe | B2C-CA)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | B2C-CA)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, E)

  • 427 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior | B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Deluxe, Elite Club, E)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club (U))

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Deluxe, U)

9.0 out of 10
Wonderful
(11 reviews)
  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite (B2C-CA)

  • 569 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Superior, U)

7.8 out of 10
Good
(38 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

8.2 out of 10
Very good
(65 reviews)
  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (B2C-US))

  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Deluxe Elite Club (B2C-US))

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Double Room (Swim-up, Deluxe Elite Club, L)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Deluxe - Elite Club (B2C-CA))

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, E)

  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, L)

  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | C)

10.0 out of 10
Exceptional
(1 review)
  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | Deluxe Elite Club | C)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Superior, L)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, U)

10.0 out of 10
Exceptional
(1 review)
  • 427 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (Superior, E)

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, L)

  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club (U) )

10.0 out of 10
Exceptional
(1 review)
  • 427 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite (U)

8.2 out of 10
Very good
(16 reviews)
  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

10.0 out of 10
Exceptional
(2 reviews)
  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe Elite Club, U)

9.4 out of 10
Exceptional
(3 reviews)
  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Swim-up Junior Suite Deluxe Vista al Mar Elite Club (L)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

Suite

  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Suite Junior

  • Sleeps 3
  • 2 Double Beds

Room Superior

  • Sleeps 3
  • 2 Double Beds

Double Room Premium

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Room Premium

  • Sleeps 3
  • 2 Double Beds

Suite Junior with Garden View

  • Sleeps 3
  • 2 Double Beds

Double Room Premium with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Room Premium with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Punta Cana

Located in Bávaro, Hotel Riu Palace Macao - Adults Only - All Inclusive is adjacent to Splash Water Park and within a 10-minute stroll of Arena Gorda Beach. This 476-room, 4.5-star property has 2 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Arena Gorda Beach - 5 min walk - 0.3 miles
  • Punta Blanca Golf Course - 16 min walk - 0.9 miles
  • Iberostar Golf Course - 4 min drive - 1.2 miles
  • Cortecito Beach - 8 min drive - 2.7 miles
  • Cana Bay Golf Club - 9 min drive - 2.5 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 29 min drive

Restaurants

  • ‪Restaurante Colonial - ‬8 min walk
  • ‪Lobby Bar Fantasia - ‬19 min walk
  • ‪restaurante la isabela - ‬12 min walk
  • ‪Larimar Restaurante Buffet - ‬19 min walk
  • ‪Pool Bar - ‬10 min walk

About this property

Hotel Riu Palace Macao - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Hotel Riu Palace Macao - Adults Only - All Inclusive features a full-service spa, 2 outdoor pools, and a free water park. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this adults-only property include a nightclub, a gym, and outdoor tennis courts.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, balconies or patios, and coffee makers are also standard. Housekeeping is available on request.
3 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Elite Club
  • Kabuki
  • Krystal
  • Volare

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Beach volleyball
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Waterslide
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2023
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Macao All Inclusive
Macao Palace
Macao Riu
Macao Riu Palace
Palace Macao
Palace Macao Riu
Riu Palace Macao
Riu Palace Macao All Inclusive
Riu Palace Macao All Inclusive Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Adults All Inclusive Punta Cana
Riu Palace Macao Adults All Inclusive
Riu Palace Macao Adults Punta Cana
Riu Palace Macao Adults
Riu Palace Macao Adults All Inclusive All-inclusive property
Riu Palace Macao Inclusive
Riu Macao Inclusive Inclusive
Riu Palace Macao Adults Only All Inclusive
Riu Palace Macao – Adults Only All Inclusive
Hotel Riu Palace Macao - Adults Only - All Inclusive Punta Cana

Frequently asked questions

Can I book all-inclusive rates at Hotel Riu Palace Macao - Adults Only - All Inclusive?

Hotel Riu Palace Macao - Adults Only - All Inclusive has all inclusive rates that come with all meals included. Activities include scuba lessons, windsurfing, and kayaking.

Is free cancellation available at Hotel Riu Palace Macao - Adults Only - All Inclusive?

Hotel Riu Palace Macao - Adults Only - All Inclusive offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Hotel Riu Palace Macao - Adults Only - All Inclusive?

This property is situated in Bávaro within a 10-minute walk of Arena Gorda Beach and Splash Water Park. You'll also find Iberostar Golf Course and Cana Bay Golf Club within a short drive.

Will I be able to park at Hotel Riu Palace Macao - Adults Only - All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property.

Is there a spa at Hotel Riu Palace Macao - Adults Only - All Inclusive?

Renova Spa is the property's spa and services include hot stone massages, deep-tissue massages, body wraps, and aromatherapy.

Does Hotel Riu Palace Macao - Adults Only - All Inclusive have a casino?

No, Hotel Riu Palace Macao - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Palace Macao - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What amenities will couples enjoy at Hotel Riu Palace Macao - Adults Only - All Inclusive?

This adults-only all-inclusive property offers plenty of amenities for couples including 2 outdoor pools, a swim-up bar, and a poolside restaurant.

Are there hot tubs at Hotel Riu Palace Macao - Adults Only - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Hotel Riu Palace Macao - Adults Only - All Inclusive have a restaurant with a breakfast menu?

Yes, Hotel Riu Palace Macao - Adults Only - All Inclusive has 6 restaurants, and serves breakfast for a surcharge.

Does Hotel Riu Palace Macao - Adults Only - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Riu Palace Macao - Adults Only - All Inclusive.

Does Hotel Riu Palace Macao - Adults Only - All Inclusive have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hotel Riu Palace Macao - Adults Only - All Inclusive?

The closest major airport to Hotel Riu Palace Macao - Adults Only - All Inclusive is Punta Cana Intl. Airport (PUJ), which is 16.1 mi away (29 minutes by car).

Can I book a room with a balcony at Hotel Riu Palace Macao - Adults Only - All Inclusive?

Yes, every guestroom at Hotel Riu Palace Macao - Adults Only - All Inclusive comes with a balcony.

Does Hotel Riu Palace Macao - Adults Only - All Inclusive offer wedding services?

Take advantage of the wedding venue at Hotel Riu Palace Macao - Adults Only - All Inclusive if you plan to say "I do" during your trip.

Hotel Riu Palace Macao - Adults Only - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 529 out of 1020 reviews
Rating 8 - Good. 260 out of 1020 reviews
Rating 6 - Okay. 113 out of 1020 reviews
Rating 4 - Poor. 59 out of 1020 reviews
Rating 2 - Terrible. 59 out of 1020 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Larena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and well managed. Staff are friendly and busy. Always something good to eat and options are many. Bedrooms and patios are in excellent condition. AC is strong in the room.
Stayed 7 nights in Apr 2025

8/10 Good

Keila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good I recommend for people who want to relax. It is definitely not a party resort at least not Macao, it was nice for the relaxation aspect. I enjoyed it.
Stayed 5 nights in Apr 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience from checking in to checking out and everything in between. Cant wait to come back.
Stayed 6 nights in Apr 2025

6/10 Okay

Whitney

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Carl Lewis

Stayed at RIU Palace Macao with my girlfriend from 4/13-4/16….. had a great time…..the room and facilities were very clean….the staff always very friendly with good vibes….drinks and food were better than expected for an all inclusive….pools not too crowded, clean, and laid back….beach was gorgeous! with peddlers trying to sell you stuff as to be expected in the islands but all very nice ….would absolutely go there again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the beach and drinks delivered to us on the beach. the resort is awesome!!
Stayed 7 nights in Feb 2025

10/10 Excellent

Johanna Gutierrez

Stayed 4 nights in Apr 2025

8/10 Good

jacob douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay.
Stayed 6 nights in Apr 2025

2/10 Terrible

Carolyn

Stayed 5 nights in Apr 2025

10/10 Excellent

Yelyzaveta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at one resort and ended up leaving to go to Riu Palace Macao . We were so happy we did the switch! The property is beautiful , the food was delicious and all the staff were super friendly ! Highly recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great staff!! They really did make the trip!
Stayed 7 nights in Apr 2025

10/10 Excellent

Giuseppina, Bolton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no complaints
Stayed 10 nights in Apr 2025

8/10 Good

Iran

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice reaper for the price. Lots of activities to do. Food was pretty good. But some friends found roaches in their rooms.
Stayed 7 nights in Apr 2025

6/10 Okay

Andrew

Traveled with group, Traveled with family
Liked: Staff & service
Beautiful beach, most staff were friendly! The biggest issue we had is the food sanitation, lots of illnesses in our group!
Stayed 5 nights in Apr 2025

10/10 Excellent

Athol George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay so relaxing would go again
Stayed 3 nights in Apr 2025

10/10 Excellent

Dawn-Marie

Stayed 14 nights in Mar 2025

10/10 Excellent

Victoria Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Kena S

Liked: Staff & service, amenities, property conditions & facilities
Nice property - food better than other properties I’ve stayed at in Punta Cana. Only issue is room has a mildew smell which can be annoying. I would recommend candles or plugins to help mask if possible. Overall stay enjoyable, safe clean environment.
Stayed 5 nights in Mar 2025

8/10 Good

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

diego

Liked: Staff & service, property conditions & facilities, room comfort

Pleasant vacations

The hotels offers a wide variety of food options, principally for lunch and dinner. We stayed for 8 days, but on the last days we got a bit tired of the breakfast. The beach, facilities and events were fantastic, principally the entertainment team makes a big effort to keep guests very well entertained through many games and show performances such as Michael Jackson, karaoke and dancers. Our stay was great and we will definitely come back. the main improvement points are: - the quality and cleanliness of bedsheets can be defenietely improved, the looks all and stains. - transportation coordination with Destination services can be much better. The team is not very collaborative and despite meeting them 3 times about our return day and time, we were not in the list for returning to the airport and almost losing our shuttle. Albin can be more focused and doing a better work, principally for those tourists we will not buy any private tours to them.
Stayed 6 nights in Mar 2025

8/10 Good

Lorrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found room service to be lacking and only one elevator??
Stayed 14 nights in Mar 2025

8/10 Good

Rosalba, LAS VEGAS

Liked: Cleanliness, amenities
Very nice hotel and all the staff super friendly
Stayed 7 nights in Mar 2025

10/10 Excellent

Raquel

Stayed 5 nights in Dec 2024

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all
Stayed 7 nights in Mar 2025

10/10 Excellent

Courtney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, clean, staff is very attentive and the food is delicious!
Stayed 4 nights in Mar 2025