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Live Aqua Punta Cana - All Inclusive - Adults Only

5.0 star property
Adults-only property with 8 restaurants and 5 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Live Aqua Punta Cana - All Inclusive - Adults Only

Building design
Property video
Lobby
8 restaurants, breakfast, lunch, dinner served; international cuisine
55-inch flat-screen TV with cable channels, table tennis

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Uvero Alto, Punta Cana, La Altagracia, 23000
  • Place, Sirenis Aquagames Water Park
    ‪7 min drive‬
  • Place, Macao Beach
    ‪14 min drive‬
  • Place, Cana Bay Golf Club
    ‪22 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite Garden View, 1 King

55-inch flat-screen TV with cable channels, table tennis

Junior Suite Garden View, 1 King

9.0 out of 10
Wonderful
(64 reviews)
  • 590 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View, 2 Double

55-inch flat-screen TV with cable channels, table tennis

Junior Suite Garden View, 2 Double

9.4 out of 10
Exceptional
(28 reviews)
  • 590 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Pool View 1 King

Down comforters, pillowtop beds, minibar, in-room safe

Junior Suite Pool View 1 King

9.6 out of 10
Exceptional
(35 reviews)
  • 590 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View, 2 Double

Terrace/patio

Junior Suite Pool View, 2 Double

9.8 out of 10
Exceptional
(11 reviews)
  • 590 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Aqua Junior Suite Swim-up Garden View

Down comforters, pillowtop beds, minibar, in-room safe

Aqua Junior Suite Swim-up Garden View

8.4 out of 10
Very good
(35 reviews)
  • 626 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Aqua Junior Suite Swim-up Pool View

Down comforters, pillowtop beds, minibar, in-room safe

Aqua Junior Suite Swim-up Pool View

9.6 out of 10
Exceptional
(36 reviews)
  • 626 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fuego Suite Partial Ocean View

Down comforters, pillowtop beds, minibar, in-room safe

Fuego Suite Partial Ocean View

9.2 out of 10
Wonderful
(9 reviews)
  • 670 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Tierra Suite Ocean Front

Tierra Suite Ocean Front | Beach/ocean view

Tierra Suite Ocean Front

10.0 out of 10
Exceptional
(11 reviews)
  • 861 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Viento Suite Ocean Front

Viento Suite Ocean Front | Down comforters, pillowtop beds, minibar, in-room safe

Viento Suite Ocean Front

9.4 out of 10
Exceptional
(6 reviews)
  • 721 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Junior Suite Swim Up

Down comforters, pillowtop beds, minibar, in-room safe

Honeymoon Junior Suite Swim Up

9.0 out of 10
Wonderful
(7 reviews)
  • 626 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Deluxe Garden View, 1 King

55-inch flat-screen TV with cable channels, table tennis

Junior Suite Deluxe Garden View, 1 King

9.4 out of 10
Exceptional
(10 reviews)
  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Deluxe Garden View, 2 double

Down comforters, pillowtop beds, minibar, in-room safe

Junior Suite Deluxe Garden View, 2 double

8.6 out of 10
Excellent
(8 reviews)
  • 592 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Deluxe Pool View, 1 king

Down comforters, pillowtop beds, minibar, in-room safe

Junior Suite Deluxe Pool View, 1 king

8.8 out of 10
Excellent
(8 reviews)
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Deluxe Pool View, 2 double

Down comforters, pillowtop beds, minibar, in-room safe

Junior Suite Deluxe Pool View, 2 double

8.6 out of 10
Excellent
(7 reviews)
  • 581 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Fuego Suite Ocean View

Terrace/patio

Fuego Suite Ocean View

8.0 out of 10
Very good
(3 reviews)
  • 667 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Punta Cana

Located in Uvero Alto, Live Aqua Punta Cana - All Inclusive - Adults Only is 5.6 mi (9.1 km) from Macao Beach. This 347-room, 5-star property has 5 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Sirenis Aquagames Water Park - 7 min drive - 1.9 miles
  • Macao Beach - 14 min drive - 6.4 miles
  • Cana Bay Golf Club - 22 min drive - 10.8 miles
  • Arena Gorda Beach - 28 min drive - 12.7 miles
  • Bavaro Beach - 36 min drive - 19.6 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 35 min drive

Restaurants

  • ‪Carnival - ‬3 min walk
  • ‪Wink - ‬9 min walk
  • ‪Spoon - ‬9 min walk
  • ‪Coco Cafe - ‬2 min walk
  • ‪The Strip Grill - ‬9 min walk

About this property

Live Aqua Punta Cana - All Inclusive - Adults Only

Adults-only property with 8 restaurants and 5 outdoor pools
Live Aqua Punta Cana - All Inclusive - Adults Only features a private beach, a full-service spa, and 5 outdoor pools. Free valet parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this adults-only property include a nightclub, karaoke, and a gym.
Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Pillowtop beds sport pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include furnished balconies or patios, minibars, and coffee makers.
5 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 7 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • ATL
  • Chez Rose
  • Liberi
  • Miraflores
  • Sospiro

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Karaoke
  • Nightclub
  • Pilates classes
  • Table tennis
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference center (14,212 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (59 inch wide door)
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for DOP 8100 per pet (varies based on length of stay)
  • Dogs only
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: DOP 8100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
  • Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Infiniti Punta Cana Hotel
Hotel Infiniti Punta Cana Punta Cana
Punta Cana Infiniti Punta Cana Hotel
Hotel Infiniti Punta Cana
Infiniti Punta Cana Punta Cana
Infiniti Hotel
Infiniti
Infiniti Punta Cana
Live Aqua Beach Resort Punta Cana
Live Aqua Punta Cana All Inclusive Adults Only
Live Aqua Beach Resort Punta Cana All Inclusive Adults Only
Live Aqua Punta Cana - All Inclusive - Adults Only Punta Cana

Frequently asked questions

Can I book all-inclusive options at Live Aqua Punta Cana - All Inclusive - Adults Only?

Live Aqua Punta Cana - All Inclusive - Adults Only is an all-inclusive resort and rates come with all meals and onsite activities. Activities include volleyball, bartending classes, and cooking classes.

How much does it cost to stay at Live Aqua Punta Cana - All Inclusive - Adults Only?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at Live Aqua Punta Cana - All Inclusive - Adults Only on Dec 10, 2025 start from $367.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Live Aqua Punta Cana - All Inclusive - Adults Only?

Live Aqua Punta Cana - All Inclusive - Adults Only provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see around Live Aqua Punta Cana - All Inclusive - Adults Only?

This property is situated in Uvero Alto, close to Sirenis Aquagames Water Park and Macao Beach.

Will I be able to park at Live Aqua Punta Cana - All Inclusive - Adults Only?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at Live Aqua Punta Cana - All Inclusive - Adults Only?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, body wraps, and reflexology.

Does Live Aqua Punta Cana - All Inclusive - Adults Only feature a casino?

No, Live Aqua Punta Cana - All Inclusive - Adults Only doesn't have a casino.

Is there an indoor pool at Live Aqua Punta Cana - All Inclusive - Adults Only?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools. Guests have pool access between 7:00 AM and 7:00 PM.

What amenities will couples enjoy at Live Aqua Punta Cana - All Inclusive - Adults Only?

This adults-only all-inclusive property offers many amenities for couples such as a private beach and 2 beach bars with some guestrooms featuring private pools.

Does Live Aqua Punta Cana - All Inclusive - Adults Only have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Live Aqua Punta Cana - All Inclusive - Adults Only feature a restaurant that includes a breakfast menu?

Yes, Live Aqua Punta Cana - All Inclusive - Adults Only has 8 restaurants, and serves free buffet breakfast each morning.

Will Live Aqua Punta Cana - All Inclusive - Adults Only allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Live Aqua Punta Cana - All Inclusive - Adults Only for a fee of DOP 8100 per pet, per day. The property also provides an off-leash area and food and water bowls.

Does Live Aqua Punta Cana - All Inclusive - Adults Only have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Live Aqua Punta Cana - All Inclusive - Adults Only?

The closest major airport to Live Aqua Punta Cana - All Inclusive - Adults Only is Punta Cana Intl. Airport (PUJ), which is 25.7 mi away (35 minutes by car).

Are there rooms with balconies that I can book at Live Aqua Punta Cana - All Inclusive - Adults Only?

Yes, every guestroom at Live Aqua Punta Cana - All Inclusive - Adults Only comes with a furnished balcony with some featuring ocean or garden views.

Does Live Aqua Punta Cana - All Inclusive - Adults Only host weddings?

There are wedding services available at Live Aqua Punta Cana - All Inclusive - Adults Only if that's in your vacation plans.

Live Aqua Punta Cana - All Inclusive - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1604 out of 2268 reviews
Rating 8 - Good. 358 out of 2268 reviews
Rating 6 - Okay. 175 out of 2268 reviews
Rating 4 - Poor. 60 out of 2268 reviews
Rating 2 - Terrible. 71 out of 2268 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Renson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Aug 2024

4/10 Poor

Herman

Disliked: Property conditions & facilities, room comfort

Birthday trip, last one here.

Great lobby area with the water falls, good service, very pushy time share salesman, good food, poor swin-up room #3111 smell like mildew and mold as you can see in the pictures was only given spray to refresh the room, but that didn't work. Will not be back too many other resorts to deal with this on vacation.
Stayed 3 nights in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Erwan Dimbisoa, Missouri City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service !
Stayed 7 nights in Aug 2025

10/10 Excellent

Cameron

Stayed 4 nights in Aug 2025

10/10 Excellent

Sean Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My review of Live Aqua Punta Cana First and foremost, I never write reviews about anything, but this is well worth me saying what I have to say. We are a couple in our late 30’s, early 40’s and decided to come here to turn up a bit, but also RELAX and UNWIND. This place is the perfect medium to do both. This place is really what you make it. Upon arrival, the big doors open and you instantly are hit with a soothing smell, you hear the waterfall, it’s just instant peace. We booked the swim out room, so we were VIP. I say GO FOR THE SWIM UP ROOMS. Top shelf drinks ( Don Julio, Hennessy, 1800, etc) it’s worth it for sure. Smooth and easy check in with a hand massage and top shelf drinks. By far the easiest check in I’ve ever been to. Next we went to our swim up room, I asked could we NOT be on the construction side, and we still ended up there. No big deal, we are on vacation. The room was amazing! It was kinda awkward going to your swim up room, and seeing construction guys looking down at you, and hearing dump trucks. I know it will be a family/ kids resort next door, I’d still wouldn’t want to be on that side once it’s completed. Anyway,our door battery was low, and it wouldn’t let us in. They sent 3 people over to fix it until it was finally fixed. I went to the main lobby and told them issue. The next day our butler, YRANI, which I hate using that term, she was more like our friend, upgraded us to the Tierra room, OCEAN VIEW. FREE! Huge upgrade in our favor to cove
Stayed 4 nights in Aug 2025

8/10 Good

Rosa, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 3 nights in Aug 2025

2/10 Terrible

juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

David

Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Live Aqua Punta Cana was simply perfect. The hotel is beautiful, and the experience was marked by first-class service. I want to especially thank the staff for their impeccable attention, kindness, and professionalism. Thanks to them, every moment was special. Highly recommended and looking forward to returning!
Stayed 2 nights in Aug 2025

10/10 Excellent

Judith

Liked: Cleanliness
Stayed 7 nights in Jul 2025

6/10 Okay

Toscha, Indianapolis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I may try this resort again, but it was issues during our stay. They checked us in and said it was only 1 for the reservation. My key, bracelet, didn’t work. Had to ask for snacks, that were given as all inclusive. There was no hot water in my room. We were moved to a really nice room by Noris. It was so kind of him. However, my phone didn’t work. The bed was very comfortable! Hibachi was good when it was open. At the Mexican restaurant the chicken fajitas was so good!! Nati was very helpful with excursions. The 9 in 1 was so much fun!!! Be patient with the bell guys, they are kind and will give you good information. Entertainment was nice also. Sadly, the swim up bar closes at 7.
Stayed 4 nights in Jul 2025

6/10 Okay

Ricky

Liked: Room comfort

Feels more like a soft opening not an est resort.

Live Aqua has the potential to be awesome! The grounds are amazing but our experience was a bit lackluster. We were there celebrating our 30th Anniversary and was looking forward to some alone couple time. This is the place if you want peace in place of a party atmosphere so that was great. Reading prior reviews we were hoping for a butler that went up and above. Unfortunately for us we did not feel that was the case. He sent a daily text but seemed to drop the ball in a personal connection. The beach was totally unusable. The amount of seaweed and smell were very off putting. If this is important to you, you will be disappointed. The room was spacious, well laid out and functional. Our private pool was phenomenal and much enjoyed when we felt like a break from the public pool. The only real drawback was the rooms smell. It was of a strong mildew/mold and we never really got used to it. The food was pretty inconsistent. It was either really good or really nothing special. Several times ordering we were told they were out of items and the language barrier was a problem on several occasions. The breakfast and lunch buffets were always delicious and had a wide variety. Drinks were also inconsistent. My spouse likes a good old fashioned and never had a duplicate as there seemed to be 101 ways of making them. Also worth mentioning is they were fair weak as well. So for the money was anticipating more. Would definitely go back if these problems were solved!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very good resort. Clean and up to date! Our butler, Pedro was amazing! We will be coming back to stay when visiting again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lawrence James Nuble

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except for the food
Stayed 4 nights in Aug 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 6 nights in Jul 2025

4/10 Poor

ivan

Traveled with partner
Buyer BEWARE , this is a hub for Time Share , so the same suite we paid for was $1500 less for the time share folks let alone the class of people was very interesting at best , we had a private swim out pool that wasn’t private at all, one of the pool guys interrupted our couples tune of just hanging out at our pool and decided to check the skimmers , they came to our terrace and checked our jacuzzi which this could have all waited until we weren’t at our pool. At the time of all this I was massaging my wife’s foot and the pool guy decided to grab my wife’s other foot and tickle the bottom of her foot which really threw us both off (we made an official complaint and no one followed up with us) .. Service at the restaurants very poor .. Sadly it was our 10 year anniversary and that’s our memory but we made the best of it. Stay at Secrets Resorts or Sandals if your looking for impeccable service and hospitality.
Stayed 4 nights in Jul 2025

8/10 Good

Krishna

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

8/10 Good

Olawale Ibrahim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome.I will do it again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jenay

Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent, easy check in process even with paying at property. Would highly reccomend
Stayed 4 nights in Jul 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I celebrated my birthday at this beautiful resort and I had the best time. The food was excellent and the staff was very friendly.
Stayed 4 nights in Jul 2025

8/10 Good

Zakiyyah, Indianapolis

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was really really nice. The women staff always seemed have attitude and less friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire team at the Mexican restaurant was outstanding! Our server, Bienvenido, was exceptional—friendly, attentive, and incredibly knowledgeable about the menu. The Churrasco was absolutely delicious; the chef truly outdid himself both times we dined there. An all-around fantastic experience!
Stayed 3 nights in Jul 2025

4/10 Poor

Dana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was nice and clean. Not many food options and the quality/taste of the food wasn’t the best. I arrived back to my room one afternoon and the towel rack to the counter was broken as well as a part of the sink was dismantled by housekeeping. No explanation was provided nor was maintenance notified Money was also taken from room was the reason I rated the property low.
Stayed 5 nights in Jun 2025

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