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Grand Palladium Palace Resort Spa & Casino - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Grand Palladium Palace Resort Spa & Casino - All Inclusive

Exterior
Property video
Junior Suite Garden View | Premium bedding, free minibar, in-room safe, desk
Lobby
7 restaurants, dinner served, Indian cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included

Explore the area

View in a map
Avda. Francia s/n, Playas de Bavaro, Punta Cana, La Altagracia, 23000
  • Place, Cortecito Beach
    ‪6 min walk‬
  • Place, Casino Avalon Princess
    ‪16 min walk‬
  • Place, Aromas Museum
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪29 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Garden View

Premium bedding, free minibar, in-room safe, desk

Deluxe Garden View

8.2 out of 10
Very good
(12 reviews)
  • Garden view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Loft Suite Garden View

Premium bedding, free minibar, in-room safe, desk

Loft Suite Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 570 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite Garden View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Garden View

8.2 out of 10
Very good
(16 reviews)
  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Garden View Single Use

Premium bedding, free minibar, in-room safe, desk

Deluxe Garden View Single Use

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 366 sq ft
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Swim Up Beachside

View from room

Junior Suite Swim Up Beachside

8.6 out of 10
Excellent
(29 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite Beachside

Premium bedding, free minibar, in-room safe, desk

Junior Suite Beachside

8.0 out of 10
Very good
(17 reviews)
  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Junior Suite Beachside Ocean View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Beachside Ocean View

8.4 out of 10
Very good
(18 reviews)
  • Ocean view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Loft Suite Beachside Panoramic OV

View from room

Loft Suite Beachside Panoramic OV

8.0 out of 10
Very good
(18 reviews)
  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Beachside

Premium bedding, free minibar, in-room safe, desk

Deluxe Beachside

7.4 out of 10
Good
(17 reviews)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Beachside Single Use

Premium bedding, free minibar, in-room safe, desk

Deluxe Beachside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Beachside Single Use

Premium bedding, free minibar, in-room safe, desk

Junior Suite Beachside Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Junior Suite Beachside Ocean View Single Use

Premium bedding, free minibar, in-room safe, desk

Junior Suite Beachside Ocean View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Junior Suite Garden View Single use

Premium bedding, free minibar, in-room safe, desk

Junior Suite Garden View Single use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite Swim Up Beachside Single Use

View from room

Junior Suite Swim Up Beachside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Loft Suite Beachside Panoramic OV Single Use

View from room

Loft Suite Beachside Panoramic OV Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Loft Suite Garden View Single Use

Garden view

Loft Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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Wyndham Alltra Punta Cana All-Inclusive Resort

Uvero Alto
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
8.8 out of 10, Excellent, 1,103 reviews
$259 nightly
The price is $259
Jun 1 - Jun 2
Total with taxes and fees
Wyndham Alltra Punta Cana All-Inclusive Resort

About the neighborhood

Punta Cana

Located in Bávaro, Grand Palladium Palace Resort Spa & Casino - All Inclusive is within a 10-minute walk of poplar sights like Cortecito Beach. This 366-room, 5-star property has 5 outdoor pools along with a private beach and a full-service spa. It's connected to the convention center in central Punta Cana, and a short drive from Cocotal Golf and Country Club and Cana Bay Golf Club.

What's nearby

  • Cortecito Beach - 6 min walk - 0.4 miles
  • Casino Avalon Princess - 16 min walk - 0.9 miles
  • Aromas Museum - 5 min drive - 1.7 miles
  • Arena Gorda Beach - 14 min drive - 5.2 miles
  • Bavaro Beach - 22 min drive - 5.2 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Las Caracolas - ‬8 min walk
  • ‪Restaurante La Catedral - ‬4 min walk
  • ‪Las Torres Restaurant - ‬9 min walk
  • ‪El Behique - ‬6 min walk
  • ‪Lobby bar Bavaro Princess - ‬18 min walk

About this property

Grand Palladium Palace Resort Spa & Casino - All Inclusive

Grand Palladium Palace Resort Spa & Casino - All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 35 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this all-inclusive property include a casino, karaoke, and a children's pool.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Indoor private hot tubs, free minibar items, and furnished balconies are also standard.
A private beach and a health club are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Aerial view
Grand Palladium Punta Cana Resort & Spa - All Inclusive
Bávaro
  • On private beach
  • Pool
  • All inclusive
  • Spa
7.8 out of 10, Good, 1,000 reviews
$209 nightly
The price is $267
May 25 - May 26
Total with taxes and fees
Grand Palladium Punta Cana Resort & Spa - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 3 poolside bars
  • 7 restaurants
  • A beach bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bhogali
  • El Dorado Steak House
  • Las Torres
  • Portofino
  • Sumptuori

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • 8 gaming tables
  • 8 slot machines
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (4,000 square feet of space)
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Motor boating
  • Personal motorized watercraft
  • Pilates classes
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Skydiving
  • Tennis
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 2 floors
  • Built in 1994
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 35 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 50 per person, per night and includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

Property is also known as

Grand Palladium Palace Spa Casino All Inclusive

Palladium Inclusive Inclusive

Grand Palladium Palace Spa Casino All Inclusive

Grand Palladium Palace Resort Spa Casino All Inclusive

Grand Palladium Palace Spa Casino All Inclusive Punta Cana

Palladium Spa Casino Inclusive

Frequently asked questions

Are there all-inclusive rates at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

Grand Palladium Palace Resort Spa & Casino - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include kayaking, sailing, and rowing/canoeing.

How much does it cost to stay at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Palace Resort Spa & Casino - All Inclusive on May 28, 2026 start from $270, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

Grand Palladium Palace Resort Spa & Casino - All Inclusive offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do within easy reach of Grand Palladium Palace Resort Spa & Casino - All Inclusive?

This property is situated in Bávaro within a short 6-minute walk of Cortecito Beach and also 17 minutes on foot from Casino Avalon Princess. You'll also find Bavaro Beach and Los Corales Beach within a short drive.

Is parking available on site at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

Yes, self parking is offered for free at the property.

Is a spa located at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

Zentropia is the property's spa and services include sports massages, hot stone massages, mud baths, and couples treatments.

Are there luxury amenities available at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

Yes, guests can indulge in luxuries such as a private indoor hot tub, a private beach, and 7 restaurants at this property.

Does Grand Palladium Palace Resort Spa & Casino - All Inclusive feature a casino at the property?

Yes, Grand Palladium Palace Resort Spa & Casino - All Inclusive has a casino that's 4000 square feet and includes 8 gaming tables, 8 slot machines, and a VIP room.

Is there an indoor pool at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools and a hot tub.

Is Grand Palladium Palace Resort Spa & Casino - All Inclusive good for couples?

This waterfront property offers many amenities for couples, including a private indoor hot tub as well as a private beach and a beach bar.

Does Grand Palladium Palace Resort Spa & Casino - All Inclusive have a hot tub?

No, but this property offers jetted bathtubs in all guestrooms.

Does Grand Palladium Palace Resort Spa & Casino - All Inclusive have a restaurant that serves breakfast?

Yes, Grand Palladium Palace Resort Spa & Casino - All Inclusive has 7 restaurants, and serves free buffet breakfast each morning.

Does Grand Palladium Palace Resort Spa & Casino - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Grand Palladium Palace Resort Spa & Casino - All Inclusive though service animals are welcome.

Does Grand Palladium Palace Resort Spa & Casino - All Inclusive have connecting rooms available?

No, there aren't connecting guestrooms at this property.

What is the closest airport to Grand Palladium Palace Resort Spa & Casino - All Inclusive?

The closest major airport to Grand Palladium Palace Resort Spa & Casino - All Inclusive is Punta Cana Intl. Airport (PUJ), which is 14.4 mi away (27 minutes by car).

Are there rooms with balconies that I can book at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

Yes, every guestroom at Grand Palladium Palace Resort Spa & Casino - All Inclusive comes with a furnished balcony and some offer ocean and garden views.

Does Grand Palladium Palace Resort Spa & Casino - All Inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Grand Palladium Palace Resort Spa & Casino - All Inclusive.

Grand Palladium Palace Resort Spa & Casino - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 470 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 85 out of 1000 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Brandy

Traveled with family and small children
Liked: Staff & service
Dated. Bathroom flooded every day due to the build of the shower. Had to pay for room service at an all inclusive. The beach was beautiful
Stayed 4 nights in Mar 2026

10/10 Excellent

caroline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Le site est magnifique, personnel agréable. La chambre ‘loft est vraiment un bon set up.
Stayed 4 nights in Feb 2026

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful.
Stayed 8 nights in Jan 2026

8/10 Good

Donald S

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, resort grounds were well taken care off, buffet was clean and tasty. Restaurants felt rushed.
Stayed 7 nights in Jan 2026

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort and staff are wonderful. In particular. Caesar was amazing. Attentive and exceeded our expectations
Stayed 7 nights in Jan 2026

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cesar, our concierge made our trip easy and worry free. We were so happy to have the extra support during our trip knowing he was there to help. He was really great and did everything he could to make our stay memorable.
Stayed 7 nights in Jan 2026

6/10 Okay

Rory

Traveled with group
Liked: Cleanliness
The room was fine, the amenities were adequate, but the service was spotty. We had a hard time communicating with the staff, and ended up with quite a few incorrect food or drink orders. Cesar, the concierge who was assigned to us, was a 5-star host and made the stay much better.
Stayed 7 nights in Jan 2026

10/10 Excellent

Corrine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly for the most part. Most spoke a decent amount of English. Beach was gorgeous, property was clean
Stayed 4 nights in Jan 2026

8/10 Good

Graham Arthur

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The maid kept the room spotlessly clean. Staff were courteous and helpful.
Stayed 7 nights in Jan 2026

10/10 Excellent

Lois Diane

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. The staff all over the resort was always willing to help. Cezar was always available for anything we needed. Even helped with surprise birthday party. Our room was kept perfect even on the weekend. It was a great holiday.
Stayed 7 nights in Jan 2026

10/10 Excellent

Kassandra

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The beach, pools and facility will all beautiful and well maintained. The food was great and they catered to allergies. Cesar was very helpful when it came to helping us with dinner reservations and organizing our stay.
Stayed 7 nights in Jan 2026

6/10 Okay

Debbie Lynn

Stayed 7 nights in Jan 2026

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful the facility was clean and well maintained.
Stayed 7 nights in Jan 2026

10/10 Excellent

Steven Robert

Liked: Cleanliness, amenities, property conditions & facilities
Yes clean room, great amenities
Stayed 8 nights in Jan 2026

10/10 Excellent

Yainely

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
La experiencia fue increíble, pero sobre todo la atención de nuestro conserje César fue extremadamente buena , estuvo pendiente a nosotros todo el tiempo , se encargó de todas nuestras reservas en restaurantes y de cualquier duda o curiosidad, realmente nos proporcionó una estadía en grand palladium increíble , lo recomiendo 100%
Stayed 4 nights in Jan 2026

10/10 Excellent

Issette

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best experience ive ever had! Will be back with Family ♥️
Stayed 4 nights in Jan 2026

8/10 Good

Jacquelyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had Jr Suite Swim Up room (Palace 4000 building). Fabulous location--steps from the beach! Room: Comfortable beds, double sinks, rainshower + hand-held shower head, large bottles of shampoo/conditioner/bodywash, safe for valuables, mini fridge stocked daily w/ soda, beer, water. (BYO liquid handsoap, unless you like barsoap for hands.) Room felt damp (as expected in tropical climate), but was clean & free of bugs. Room had beautiful patio w/ lounge chairs, swim up pool, & view of the ocean. Room tidied daily (beds made, fresh towels, floor swept...) Beach was beautiful! Soft white sand, seagreen water, gentle waves like a wave pool. A little seaweed, but nothing too bad & intermittent. Each morning, they clean up seaweed that has accumulated on the beach. Plenty of lounge chairs (but we woke up early to get chairs) & lots of trees & palapas for shade. Food was ok. We did Los Torres buffet for breakfast. Large selection. Loved the made-to-order egg station. Delicious lattes at Palace Lobby coffee bar. For lunch, yummy pizza at La Uva (beach shack) & vast lunch buffet by Palace pool. Enjoyed panini & pasta stations. Our FABULOUS personal concierge Cesar got us dinner reservations at the ala carte restaurants. Hibachi was our fav. Dinner buffet also good. Drinks were fabulous! Bars all over & huge selection Fun sports complex (sand vball, pickleball, mini golf) Staff was SUPER friendly! Cesar was great--put up decor for daughter's bday, help schedule excursion, etc
Stayed 8 nights in Jan 2026

8/10 Good

Janak

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Yes it was fresh
Stayed 3 nights in Jan 2026

2/10 Terrible

Vikas

Stayed 6 nights in Dec 2025

4/10 Poor

Stephen William

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
food was good maid service excellent not enough places to get coffee line ups for special coffee too long
Stayed 7 nights in Dec 2025

4/10 Poor

Gaye Geraldine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They are spending all their money on the Palladium Bavaro it seems! All seating in hotel is very poor with sunken in seats. All loungers on Beach are sagging and broken bar to recline falls off every time you use it. TV. cannot watch because picture freezes on a shot but the recording continues. No beach Bars open because or erosion to area and they have not replaced the Cement base you would stand on nor the steps leading down to the beach at the end of the walkway. Some of the beach Cabana's are tilted do you can not sit a drink on them and to be under one our chairs were on a slope due to the mass amount of sand piled up there. When we would see a Bar waiter to order a drink and by the time he got back a frozen drink was already quite melted, plus he was a long time making his rounds due to his having to go to the pool bar and get the drinks. The Staff was great although you really need to speak Spanish to explain any special request to them. They only knew minimal English in restaurants and bar wait staff. If it weren't for Chayanne and Cesar our Concierges we would have had more problems. Our room was clean but needed more hangers which Chayanne was finally able to get me. All food was good but that which was prepared ahead was not warm like the warming trays were not working, even the ham sliced right off the bone was not warm same for the chicken etc. But we did enjoy the mass selections.
Stayed 14 nights in Dec 2025

10/10 Excellent

vivien

Cesar at the front desk was amazing! He took care of reservations for restaurants and checked in daily to see if we needed anything. He is kind, friendly and well informed. If we needed anything he took care of it immediately. Thank you Cesar!
Stayed 5 nights in Dec 2025

6/10 Okay

Lori

Traveled with family
The rooms were weird. There’s a giant door between the shower and the bedroom. It leaks and it’s really creepy. Staff members were loitering in the steps of our building all day and night, and they would talk and make crude gestures behind my daughter’s back - it was inappropriate and almost scary. The beach is one of the softest beaches I’ve ever been to, and it is totally ruined by the vendors harassing you every 4 minutes.
Stayed 5 nights in Dec 2025

10/10 Excellent

Marisa Michel

Liked: Cleanliness, staff & service, property conditions & facilities
We had the most amazing stay over Christmas! Caesar made our trip amazing by taking care of everything we needed- from scheduling family pictures to making dinner reservations for us.
Stayed 5 nights in Dec 2025

6/10 Okay

Ryen, San Diego

Traveled with family and small children
Room
Stayed 10 nights in Dec 2025

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