See all properties

Grand Palladium Palace Resort Spa & Casino - All Inclusive

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Grand Palladium Palace Resort Spa & Casino - All Inclusive

An aerial view of a resort with a central swimming pool surrounded by palm trees and thatched-roof structures.
Property video
Private beach, white sand, sun loungers, beach umbrellas
Lobby
A wooden deck with a thatched-roof structure, palm trees, and a lounge chair.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • All inclusive

Explore the area

View in a map
Avda. Francia s/n, Playas de Bavaro, Punta Cana, La Altagracia, 23000
  • Place, Cortecito Beach
    ‪6 min walk‬
  • Place, Casino Avalon Princess
    ‪16 min walk‬
  • Place, Aromas Museum
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Garden View

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of the outdoors.

Deluxe Garden View

8.2 out of 10
Very good
(12 reviews)
  • Garden view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Loft Suite Garden View

A modern bedroom with a large bed, a glass staircase, a dining area with a table and chairs, and a living area with a sofa and a lamp.

Loft Suite Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 570 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite Garden View

A hotel room with a sofa, a bed, a small table, and a nightstand.

Junior Suite Garden View

8.2 out of 10
Very good
(17 reviews)
  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Garden View Single Use

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of the outdoors.

Deluxe Garden View Single Use

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 366 sq ft
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Swim Up Beachside

A pool area with a wooden deck, lounge chairs, and a view of a building with large windows.

Junior Suite Swim Up Beachside

8.6 out of 10
Excellent
(30 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite Beachside

A hotel room with a sofa, a bed, a small table, and a nightstand.

Junior Suite Beachside

8.0 out of 10
Very good
(18 reviews)
  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Junior Suite Beachside Ocean View

A hotel room with a sofa, a bed, a small table, and a nightstand.

Junior Suite Beachside Ocean View

8.4 out of 10
Very good
(18 reviews)
  • Ocean view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Loft Suite Beachside Panoramic OV

A modern hotel room with a large bed, a bedside table with a lamp, and a view of the outdoor balcony.

Loft Suite Beachside Panoramic OV

8.0 out of 10
Very good
(19 reviews)
  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Beachside

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of the outdoors.

Deluxe Beachside

7.6 out of 10
Good
(18 reviews)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Beachside Single Use

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of the outdoors.

Deluxe Beachside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Beachside Single Use

A modern hotel room with a sofa, a round table, a bed, and a ceiling fan.

Junior Suite Beachside Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Junior Suite Beachside Ocean View Single Use

A hotel room with a sofa, a bed, a small table, and a nightstand.

Junior Suite Beachside Ocean View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Junior Suite Garden View Single use

A hotel room with a sofa, a bed, a small table, and a nightstand.

Junior Suite Garden View Single use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite Swim Up Beachside Single Use

A pool area with a wooden deck, lounge chairs, and a view of a building with large windows.

Junior Suite Swim Up Beachside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Loft Suite Beachside Panoramic OV Single Use

A modern hotel room with a large bed, a bedside table with a lamp, and a view of the outdoor balcony.

Loft Suite Beachside Panoramic OV Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Loft Suite Garden View Single Use

A modern bedroom with a large bed, a glass staircase, a dining area with a table and chairs, and a living area with a sofa and a lamp.

Loft Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

You may also like

Ad
Couples treatment rooms, sauna, hot tub, steam room, hot springs

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Cap Cana
  • On private beach
  • Pool
  • Hot tub
  • All inclusive
9.6 out of 10, Exceptional, 1,007 reviews
$720 nightly
The price is $720
Jul 12 - Jul 13
Total with taxes and fees
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

About the neighborhood

Punta Cana

Located in Bávaro, Grand Palladium Palace Resort Spa & Casino - All Inclusive is within a 10-minute walk of poplar sights like Cortecito Beach. This 366-room, 5-star property has 5 outdoor pools along with a private beach and a full-service spa. It's connected to the convention center in central Punta Cana, and a short drive from Casino Avalon Princess and Cocotal Golf and Country Club.
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Cortecito Beach - 6 min walk - 0.4 miles
  • Casino Avalon Princess - 16 min walk - 0.9 miles
  • Aromas Museum - 5 min drive - 1.7 miles
  • Los Corales Beach - 6 min drive - 1.9 miles
  • Bavaro Beach - 22 min drive - 5.2 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Restaurante La Catedral - ‬4 min walk
  • ‪Las Caracolas - ‬8 min walk
  • ‪La Hispanola Restaurant - ‬4 min drive
  • ‪Las Torres Restaurant - ‬9 min walk
  • ‪Lobby Bar - ‬4 min drive

About this property

Grand Palladium Palace Resort Spa & Casino - All Inclusive

Grand Palladium Palace Resort Spa & Casino - All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 35 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this all-inclusive property include a casino, karaoke, and a children's pool.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Indoor private hot tubs, free minibar items, and furnished balconies are also standard.
A private beach and a health club are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Aerial view
Grand Palladium Punta Cana Resort & Spa - All Inclusive
Bávaro
  • On private beach
  • Pool
  • All inclusive
  • Spa
8.0 out of 10, Very Good, 1,014 reviews
Grand Palladium Punta Cana Resort & Spa - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 3 poolside bars
  • 7 restaurants
  • A beach bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bhogali
  • El Dorado Steak House
  • Las Torres
  • Portofino
  • Sumptuori

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • 8 gaming tables
  • 8 slot machines
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (4,000 square feet of space)
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Motor boating
  • Personal motorized watercraft
  • Pilates classes
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Skydiving
  • Tennis
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 2 floors
  • Built in 1994
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 35 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 50 per person, per night and includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

Property is also known as

Grand Palladium Palace Spa Casino All Inclusive
Palladium Inclusive Inclusive
Grand Palladium Palace Spa Casino All Inclusive
Grand Palladium Palace Resort Spa Casino All Inclusive
Grand Palladium Palace Spa Casino All Inclusive Punta Cana
Palladium Spa Casino Inclusive

Frequently asked questions

Are there all-inclusive rates at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

Grand Palladium Palace Resort Spa & Casino - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include kayaking, sailing, and rowing/canoeing.

Are free cancellation options available at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

Grand Palladium Palace Resort Spa & Casino - All Inclusive offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do within easy reach of Grand Palladium Palace Resort Spa & Casino - All Inclusive?

This property is situated in Bávaro within a short 6-minute walk of Cortecito Beach and also 17 minutes on foot from Casino Avalon Princess. You'll also find Bavaro Beach and Los Corales Beach within a short drive.

Is parking available on site at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

Yes, self parking is offered for free at the property.

Is a spa located at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

Zentropia is the property's spa and services include hot stone massages, sports massages, couples treatments, and mud baths.

Are there luxury amenities available at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

Yes, guests can indulge in luxuries such as a private indoor hot tub, a private beach, and 7 restaurants at this property.

Does Grand Palladium Palace Resort Spa & Casino - All Inclusive feature a casino at the property?

Yes, Grand Palladium Palace Resort Spa & Casino - All Inclusive has a casino that's 4000 square feet and includes 8 gaming tables, 8 slot machines, and a VIP room.

Is there an indoor pool at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools and a hot tub.

Is Grand Palladium Palace Resort Spa & Casino - All Inclusive good for couples?

This waterfront property offers many amenities for couples, including a private indoor hot tub as well as a private beach and a beach bar.

Does Grand Palladium Palace Resort Spa & Casino - All Inclusive have a hot tub?

No, but this property offers jetted bathtubs in all guestrooms.

Does Grand Palladium Palace Resort Spa & Casino - All Inclusive have a restaurant that serves breakfast?

Yes, Grand Palladium Palace Resort Spa & Casino - All Inclusive has 7 restaurants, and serves free buffet breakfast each morning.

Does Grand Palladium Palace Resort Spa & Casino - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Grand Palladium Palace Resort Spa & Casino - All Inclusive though service animals are welcome.

Does Grand Palladium Palace Resort Spa & Casino - All Inclusive have connecting rooms available?

No, there aren't connecting guestrooms at this property.

What is the closest airport to Grand Palladium Palace Resort Spa & Casino - All Inclusive?

The closest major airport to Grand Palladium Palace Resort Spa & Casino - All Inclusive is Punta Cana Intl. Airport (PUJ), which is 14.4 mi away (27 minutes by car).

Are there rooms with balconies that I can book at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

Yes, every guestroom at Grand Palladium Palace Resort Spa & Casino - All Inclusive comes with a furnished balcony and some offer ocean and garden views.

Does Grand Palladium Palace Resort Spa & Casino - All Inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Grand Palladium Palace Resort Spa & Casino - All Inclusive.

Grand Palladium Palace Resort Spa & Casino - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 499 out of 1008 reviews
Rating 8 - Good. 218 out of 1008 reviews
Rating 6 - Okay. 123 out of 1008 reviews
Rating 4 - Poor. 83 out of 1008 reviews
Rating 2 - Terrible. 85 out of 1008 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and the food perfect
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
Beautiful resort and friendly staff!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. We loved everything. The staff were very friendly and helpful, especially Cesar, our personal concierge. Food was delicious and there were lots of options. Pools were great and the beach was fantastic.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Lacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was amazing. Staff was friendly and helpful. The grounds were kept clean and the food was great. Caesar our personal concierge was amazing and we wanted for nothing during our stay. A quick walk down the beach provided a massage, tiki bar and Onno's beach side bar that had amazing tacos. The spa was very relaxing and we were a short drive from the airport. Will definitely return with the family!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was great!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Theophile

Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Steven Robert

Liked: Cleanliness, amenities, property conditions & facilities
Yes clean room, great amenities
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Staff was excellent. Pool was clean.
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Joseph

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff is very rude and not friendly at all and food was bad and ever restaurant you go to you have to wait an hour and a half after your your appointment time would not recommend this place to nobody the best part was the price but I guess you get what you pay for
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful the facility was clean and well maintained.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful.
Stayed 8 nights in Jan 2026
Verified

8/10 Good

Donald S

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, resort grounds were well taken care off, buffet was clean and tasty. Restaurants felt rushed.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Kassandra

Liked: Cleanliness, amenities, property conditions & facilities
The beach, pools and facility will all beautiful and well maintained. The food was great and they catered to allergies. Cesar was very helpful when it came to helping us with dinner reservations and organizing our stay.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Alexson

Liked: Cleanliness, amenities, property conditions & facilities
I had Mayeli personally attend me she was on top of everything such and amazing friendly person she made sure me and my guest had a great time very helpful with recommendations for food and activities around the area and helped so much i give her 5 stars and 10/10 loved her
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Graham Arthur

Liked: Cleanliness, amenities, property conditions & facilities
The maid kept the room spotlessly clean. Staff were courteous and helpful.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Corrine

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly for the most part. Most spoke a decent amount of English. Beach was gorgeous, property was clean
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the loft room and would recommend. However the 1/2 bath smelled and we determined you have to keep the door opened. Also, watch for the VIP green shirts as they are high pressure sales. Overall, I would return.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Cesar, our concierge made our trip easy and worry free. We were so happy to have the extra support during our trip knowing he was there to help. He was really great and did everything he could to make our stay memorable.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Marisa Michel

Liked: Cleanliness, staff & service, property conditions & facilities
We had the most amazing stay over Christmas! Caesar made our trip amazing by taking care of everything we needed- from scheduling family pictures to making dinner reservations for us.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Issette

Liked: Cleanliness, amenities, property conditions & facilities
Best experience ive ever had! Will be back with Family ♥️
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The resort and staff are wonderful. In particular. Caesar was amazing. Attentive and exceeded our expectations
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Brandy

Liked: Staff & service
Dated. Bathroom flooded every day due to the build of the shower. Had to pay for room service at an all inclusive. The beach was beautiful
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent.
Stayed 4 nights in Nov 2025
Verified

4/10 Poor

Stephen William

Liked: Property conditions & facilities
Disliked: Amenities
food was good maid service excellent not enough places to get coffee line ups for special coffee too long
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Lois Diane

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. The staff all over the resort was always willing to help. Cezar was always available for anything we needed. Even helped with surprise birthday party. Our room was kept perfect even on the weekend. It was a great holiday.
Stayed 7 nights in Jan 2026