Grand Palladium Palace Resort Spa & Casino - All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Grand Palladium Palace Resort Spa & Casino - All Inclusive

Exterior
Creator video
Reception
Free daily buffet breakfast
7 restaurants, dinner served, Indian cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar

Explore the area

View in a map
Avda. Francia s/n, Playas de Bavaro, Punta Cana, La Altagracia, 23000
  • Place, Cortecito Beach
    ‪6 min walk‬
  • Place, Casino Avalon Princess
    ‪15 min walk‬
  • Place, Los Corales Beach
    ‪4 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Garden View Single Use

9.6 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • Sleeps 1
  • 1 King Bed

Deluxe Beachside

7.4 out of 10
Good
(17 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Deluxe Garden View

8.2 out of 10
Very good
(12 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Loft Suite Garden View

8.0 out of 10
Very good
(2 reviews)
  • 570 sq ft
  • 10 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Loft Suite Beachside Panoramic OV

8.0 out of 10
Very good
(17 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite Beachside Ocean View

8.4 out of 10
Very good
(17 reviews)
  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Double Beds and 1 Twin Sofa Bed

Junior Suite Garden View

8.4 out of 10
Very good
(15 reviews)
  • 517 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Swim Up Beachside

8.6 out of 10
Excellent
(25 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Beachside

7.8 out of 10
Good
(16 reviews)
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Suite Super with View

  • 452 sq ft
  • Sleeps 4

Loft Deluxe with View

  • 570 sq ft
  • Sleeps 3

Single Suite Executive with View

  • 538 sq ft
  • Sleeps 1

Double Room Deluxe with Garden View

  • 365 sq ft
  • Sleeps 2

Single Suite Super with View

  • 516 sq ft
  • Sleeps 1

Single Room Luxury with View

  • 365 sq ft
  • Sleeps 1

Loft with Garden View

  • 570 sq ft
  • Sleeps 3

Single Suite Superior with View

  • 516 sq ft
  • Sleeps 1

Suite Executive with View

  • 538 sq ft
  • Sleeps 3

Suite Junior with Garden View

  • 516 sq ft
  • Sleeps 3

Suite Junior with Garden View

  • 516 sq ft
  • Sleeps 4

Double Suite Superior with Beach View

  • 516 sq ft
  • Sleeps 4

Double Suite Executive with View

  • 538 sq ft
  • Sleeps 2

Triple Suite Super with View

  • 516 sq ft
  • Sleeps 3

Triple Suite Superior with View

  • 516 sq ft
  • Sleeps 3

Suite Super with View

  • 452 sq ft
  • Sleeps 4

Loft with Garden View

  • 570 sq ft
  • Sleeps 1

Triple Suite Junior with Garden View

  • 516 sq ft
  • Sleeps 3

Loft with Garden View

  • 570 sq ft
  • Sleeps 2

Loft with Garden View

  • 570 sq ft
  • Sleeps 4

Single Room Deluxe with Garden View

  • 365 sq ft
  • Sleeps 1

Loft Deluxe with View

  • 570 sq ft
  • Sleeps 4

Suite Executive with View

  • 538 sq ft
  • Sleeps 2

Double Suite Superior with View

  • 516 sq ft
  • Sleeps 3

Triple Suite Executive with View

  • 538 sq ft
  • Sleeps 3

Single Suite Junior with Garden View

  • 516 sq ft
  • Sleeps 1

Double Suite Superior with View

  • 516 sq ft
  • Sleeps 2

Suite Super with View

  • 516 sq ft
  • Sleeps 3

Suite Executive with View

  • 538 sq ft
  • Sleeps 3

Double Suite Junior with Garden View

  • 516 sq ft
  • Sleeps 2

Suite Superior with View

  • 516 sq ft
  • Sleeps 4

Suite Junior with Garden View

  • 516 sq ft
  • Sleeps 4

Loft Deluxe with View

  • 570 sq ft
  • Sleeps 4

Loft Deluxe with View

  • 570 sq ft
  • Sleeps 2

Double Suite Super with Ocean View

  • 516 sq ft
  • Sleeps 2

Loft with Garden View

  • 570 sq ft
  • Sleeps 3

Loft with Garden View

  • 570 sq ft
  • Sleeps 4

Loft Deluxe with View

  • 570 sq ft
  • Sleeps 3

Loft Deluxe with View

  • 570 sq ft
  • Sleeps 1

Double Room Luxury with View

  • 365 sq ft
  • Sleeps 2

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About the neighborhood

Punta Cana

Located in Bávaro, Grand Palladium Palace Resort Spa & Casino - All Inclusive is within a 10-minute walk of poplar sights like Cortecito Beach. This 366-room, 5-star property has 5 outdoor pools along with a private beach and a full-service spa. It's connected to the convention center in central Punta Cana, and a short drive from Iberostar Golf Course and Cocotal Golf and Country Club.

What's nearby

  • Cortecito Beach - 6 min walk - 0.4 miles
  • Casino Avalon Princess - 15 min walk - 0.8 miles
  • Cocotal Golf and Country Club - 4 min drive - 1.3 miles
  • Los Corales Beach - 4 min drive - 1.9 miles
  • Iberostar Golf Course - 6 min drive - 2.3 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Beach Club Bar - ‬10 min walk
  • ‪La Hispanola Restaurant - ‬4 min drive
  • ‪Las Torres Restaurant - ‬9 min walk
  • ‪El Behique - ‬6 min walk
  • ‪Las Caracolas - ‬8 min walk

About this property

Grand Palladium Palace Resort Spa & Casino - All Inclusive

Luxury property on the beach, with 5 outdoor pools
Grand Palladium Palace Resort Spa & Casino - All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 35 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this all-inclusive property include a casino, karaoke, and a children's pool.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Indoor private hot tubs, free minibar items, and furnished balconies are also standard.
A private beach and a health club are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 3 poolside bars
  • 7 restaurants
  • A beach bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bhogali
  • El Dorado Steak House
  • Las Torres
  • Portofino
  • Sumptuori

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • 8 gaming tables
  • 8 slot machines
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (4,000 square feet of space)
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Motor boating
  • Personal motorized watercraft
  • Pilates classes
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Skydiving
  • Tennis
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 2 floors
  • Built in 1994
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 35 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 50 per person, per night and includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

Property is also known as

Grand Palladium Palace Spa Casino All Inclusive
Palladium Inclusive Inclusive
Grand Palladium Palace Spa Casino All Inclusive
Grand Palladium Palace Resort Spa Casino All Inclusive
Grand Palladium Palace Spa Casino All Inclusive Punta Cana
Palladium Spa Casino Inclusive

Frequently asked questions

Are there all-inclusive rates at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

Grand Palladium Palace Resort Spa & Casino - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include kayaking, sailing, and rowing/canoeing.

Are free cancellation options available at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

Grand Palladium Palace Resort Spa & Casino - All Inclusive offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do within easy reach of Grand Palladium Palace Resort Spa & Casino - All Inclusive?

This property is situated in Bávaro within a short 6-minute walk of Cortecito Beach and also 17 minutes on foot from Casino Avalon Princess. You'll also find Bavaro Beach and Los Corales Beach within a short drive.

Is parking available on site at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

Zentropia is the property's spa and services include sports massages, deep-tissue massages, mud baths, and hydrotherapy.

Does Grand Palladium Palace Resort Spa & Casino - All Inclusive feature a casino at the property?

Yes, Grand Palladium Palace Resort Spa & Casino - All Inclusive has a casino that's 4000 square feet and includes 8 gaming tables, 8 slot machines, and a VIP room.

Is there an indoor pool at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

This waterfront all-inclusive property offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring private pools.

Are there hot tubs at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

Yes, all guestrooms at this all-inclusive property have private indoor spa tubs.

Does Grand Palladium Palace Resort Spa & Casino - All Inclusive have a restaurant that serves breakfast?

Yes, Grand Palladium Palace Resort Spa & Casino - All Inclusive has 7 restaurants, and serves free buffet breakfast each morning.

Does Grand Palladium Palace Resort Spa & Casino - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Grand Palladium Palace Resort Spa & Casino - All Inclusive though service animals are welcome.

Are there connecting rooms at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Grand Palladium Palace Resort Spa & Casino - All Inclusive?

The closest major airport to Grand Palladium Palace Resort Spa & Casino - All Inclusive is Punta Cana Intl. Airport (PUJ), which is 14.4 mi away (27 minutes by car).

Are there rooms with balconies at Grand Palladium Palace Resort Spa & Casino - All Inclusive?

Yes, every guestroom at Grand Palladium Palace Resort Spa & Casino - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Grand Palladium Palace Resort Spa & Casino - All Inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Grand Palladium Palace Resort Spa & Casino - All Inclusive.

Reviews

Grand Palladium Palace Resort Spa & Casino - All Inclusive Reviews

7.8

Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 456 out of 1007 reviews
Rating 8 - Good. 235 out of 1007 reviews
Rating 6 - Okay. 138 out of 1007 reviews
Rating 4 - Poor. 90 out of 1007 reviews
Rating 2 - Terrible. 88 out of 1007 reviews

Reviews

10/10 Excellent

Lori

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Cesar started our vacation off right with excellent service. Francisco helped with our excursions and explained everything. Tony from the El Dorado went above and beyond for me the night we ate dinner there. Francel at the front valet area was excellent and helped with all transportation even while on the resort. And our favorite, Gerson the pool bartender at the Palace, really made this an exceptional experience. He remembered our drinks from the first day (we do tip) and his personality is very warm and welcoming. I will never forget our favorite bartender, even got a picture with him. The overall experience was incredible!!
Stayed 9 nights in Jul 2025

8/10 Good

Leticia

Traveled with family and small children
Liked: Property conditions & facilities
Food was good and room where kept clean but some of the personnel ignored you or treated you like you where not going to tip them.
Stayed 5 nights in Jul 2025

10/10 Excellent

ROVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Super din
Stayed 5 nights in Jun 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Providencia

Too many negative
Stayed 5 nights in Jun 2025

10/10 Excellent

glenda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean, well kept property, and variety of food options. Pools well maintained and beach was beautiful.
Stayed 4 nights in Jun 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Dustin, Elkhart

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay and cant wait to go back. Best vacation ever!
Stayed 7 nights in Jun 2025

10/10 Excellent

Elizabeth, Tampa

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a great time with family on our trip. Rafael made sure we had our dinner reservations and even had my mom's room decorated for her birthday. He went above and beyond to ensure we had a great stay. I disliked the constant vendors on the property and the beach. While I understand they have a job to do, it's really disruptive to a person's vacation to constantly be hounded for the spa, excursions and even the "we're not a timeshare" travel club membership. Overall, we enjoyed our stay.
Stayed 5 nights in Jun 2025

10/10 Excellent

Josh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and dining was great, beach was nice and sandy bottom. Lots of things to do with late night options as well! Had a great time!
View from our room!
Stayed 6 nights in Jun 2025

10/10 Excellent

Renee Ann

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was an amazing resort, great staff. Our concierge Cesar took excellent care of us and added special touches during our stay to make us feel welcome. The food was always plentiful and delicios with many options. I recommend the Chic caberat and the spa is a must. Our room was kept clean and welcoming each day.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay at the Grand Palladium. The resort was clean and easy to navigate. We got the swim up room and it was a great experience!
Stayed 4 nights in May 2025

8/10 Good

Viviene

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation spot

Place was clean and most staff were friendly and attentive. There is a language barrier if you dont understand/speak Spanish, but can still convey what your needs are overtime. Not much entertainment at the poolside and not much in variety of music. Overall good place for vacationing
Stayed 6 nights in Jun 2025

10/10 Excellent

Kristie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent, only exception was waiting on transportation to get to restaurants. We waited a long time and some nights had to walk in heavy rain after no one showed up for over a half hour. Some additional night life / entertainment options would also be an improvement.
Stayed 7 nights in Jun 2025

10/10 Excellent

Joy ENOSATALE

Stayed 3 nights in Jun 2025

10/10 Excellent

Melton Terry Kelly,

Traveled with family
Liked: Cleanliness, property conditions & facilities
Liked my location of room. Felt safe.
Stayed 7 nights in Jun 2025

8/10 Good

Amy

Liked: Cleanliness
Stayed 6 nights in Jun 2025

4/10 Poor

Domonique

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn’t personally go back
Stayed 7 nights in May 2025

10/10 Excellent

Elias

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at Grand Palladium Palace Resort, Spa, and Casino are very friendly. The rooms are immaculate, and there is a wide variety of activities available around and about this property.
Stayed 5 nights in May 2025

8/10 Good

Zafira

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff was friendly and attentive, the food and drinks were good.
Stayed 3 nights in May 2025

8/10 Good

Taylia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Jude A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 8 days and it was wonderful. Didn’t want to leave. All the staff was absolutely fantastic. Everyone was super nice, friendly and attentive to your every need. Cesar at Grand Palladium was the absolute BEST!!!! We checked in with Cesar which was easy. Cesar had already had made reservations to all the restaurants at the perfect times 8:30. Gave us enough time to enjoy our day.
Lobby
Stayed 7 nights in May 2025

6/10 Okay

duane

Traveled with partner
Liked: Property conditions & facilities
Honeymoon disappointment. First night no Air conditioning in the room. We were moved to another room and the door lock was not working. The tub was about 3 ft high with no step to get in. (The other room had a step) In the new room the air conditioning worked well the first night, but then it was working at half cooling power. The food was not goos at all. The best was the food truck which was mediocre at best. The resort itself was beautiful except for the main reception area which had nightly shows had no air conditioning either. The concierge guys ceaser did his best to accommodate us, and the staff were excellent. We wont be going back.
Stayed 4 nights in May 2025

8/10 Good

Julissa

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rafael at Guess services was great. He made my accommodation at the resort easy. He responded at all my questions. Great customer service
Stayed 6 nights in May 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will visit again!

The whole team is very friendly and make you feel like family. The rooms are nice and clean.
Stayed 5 nights in May 2025