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Hostal Hielo Sur

3.0 star property
Hostal in Punta Arenas with free breakfast and a 24-hour front desk

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Photo gallery for Hostal Hielo Sur

Standard Room | In-room safe, free WiFi, bed sheets
Interior detail
Hallway
Free daily continental breakfast
Front of property - evening/night

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Laundry
  • Room service

Explore the area

View in a map
Avenida Espana, 247, Punta Arenas, 6212557
  • Place, Punta Arenas Cemetery
    ‪9 min walk‬
  • Place, Cerro la Cruz Viewpoint
    ‪14 min walk‬
  • Place, Palacio Sara Braun
    ‪15 min walk‬
  • Airport, Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

In-room safe, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, free WiFi, bed sheets

Standard Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room

In-room safe, free WiFi, bed sheets

Family Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds | In-room safe, free WiFi, bed sheets

Standard Quadruple Room, Multiple Beds

  • 269 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

  • 269 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Family Room

Family Room | In-room safe, free WiFi, bed sheets

Family Room

  • 269 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, free WiFi, bed sheets

Superior Triple Room

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Punta Arenas

Hostal Hielo Sur places you within a 10-minute stroll of Maggiorino Borgatello Museum and Santuario Maria Auxiliadora. This 12-room, 3-star hostal has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Punta Arenas Cemetery - 9 min walk - 0.5 miles
  • Monumento al Ovejero - 12 min walk - 0.7 miles
  • Cerro la Cruz Viewpoint - 14 min walk - 0.8 miles
  • Palacio Sara Braun - 15 min walk - 0.8 miles
  • Port of Punta Arenas - 4 min drive - 1.3 miles

Getting around

  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 29 min drive

Restaurants

  • ‪Entre Ollas Y Sartenes - ‬7 min walk
  • ‪Pizzeria Viale - ‬10 min walk
  • ‪La Mona Crespa - ‬7 min walk
  • ‪Rústico Restobar - ‬6 min walk
  • ‪Dejavú Pub - ‬1 min walk

About this property

Hostal Hielo Sur

Hostal in Punta Arenas with free breakfast and a 24-hour front desk
Hostal Hielo Sur features free WiFi in public areas, free newspapers, and laundry facilities. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Safes and phones are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hostal Hielo Sur Punta Arenas
Hielo Sur Punta Arenas
Hostal Hielo Sur Hostal
Hostal Hielo Sur Punta Arenas
Hostal Hielo Sur Hostal Punta Arenas

Frequently asked questions

Are free cancellation options available at Hostal Hielo Sur?

Hostal Hielo Sur offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What's there to do close to Hostal Hielo Sur?

This hostal in Punta Arenas is within a 10-minute walk of Punta Arenas Cemetery, Maggiorino Borgatello Museum, and Santuario Maria Auxiliadora. You'll also find Palacio Sara Braun and Cerro la Cruz Viewpoint less than a mile away.

Will I be able to park at Hostal Hielo Sur?

Yes, self parking is offered for free at the hostal.

Does Hostal Hielo Sur have a casino at the property?

No, Hostal Hielo Sur doesn't have a casino.

Is there an indoor pool at Hostal Hielo Sur?

No, there is no indoor pool at this hostal.

What amenities will couples enjoy at Hostal Hielo Sur?

Couples will appreciate amenities like a restaurant, free breakfast, and a 24-hour front desk at this hostal.

Are there hot tubs at Hostal Hielo Sur?

No, there isn't a spa tub at this hostal.

Does Hostal Hielo Sur have a restaurant with a breakfast menu?

Yes, Hostal Hielo Sur serves free continental breakfast each morning from its restaurant.

Does Hostal Hielo Sur allow pets to stay for free?

No, pets aren't allowed at Hostal Hielo Sur.

Are there connecting rooms at Hostal Hielo Sur?

No, this hostal doesn't feature connecting guestrooms.

What is the closest airport to Hostal Hielo Sur?

The closest major airport to Hostal Hielo Sur is Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.), which is 12.3 mi away (29 minutes by car).

Are there rooms with balconies at Hostal Hielo Sur?

No, there aren't any guestrooms with balconies at Hostal Hielo Sur.

Hostal Hielo Sur Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 37 reviews
Rating 8 - Good. 13 out of 37 reviews
Rating 6 - Okay. 8 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 5 out of 37 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Margot

Disliked: Cleanliness, staff & service, property conditions & facilities
I paid the hotel but when I arrived at the hostal I paid again the rate. I dont know what happen! May you gave some number how I can talk? Thanks
Stayed 1 night in Sep 2025

6/10 Okay

Francis, Saint-Jean-sur-Richelieu

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very noisy, rooms extrememly small and old spring mattress inconfortable. Staff is good and breakfast decent
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here.

This place is terrible. Tge front door is always locked with no way in if no one is at the front desk. We had to wait 15+ minutes multiple times. No one speak English. The rooms were filthy. Stained sheets. Hair on covers. The food was also horrible. Hard rock bread. Not allergy conscious.
Stayed 2 nights in Feb 2025

8/10 Good

Marnie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hostal Hielo Sur was a great place for a night! Breakfast was AMAZING. Would recommend sleeping with ear plugs but otherwise would stay again :)
Stayed 1 night in Mar 2024

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I enjoyed our time in time lovely hostel😊
Stayed 2 nights in Dec 2023

6/10 Okay

Russ

Disliked: Staff & service, property conditions & facilities

Basic not quaint or cozy

Wouldn't recommend. Room was clean but bathroom had mildew. Cramped room and very tiny bathroom. On a main road, can hear every car go by even in the back room. Maybe take your chances on another property in this price range.
Stayed 2 nights in Feb 2023

10/10 Excellent

roque

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean! Breakfast included. We love it.
Stayed 1 night in Jan 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for our needs

Easy to store luggage for extra time. walking distance to town.
Stayed 1 night in Jan 2023

8/10 Good

Mark, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
For the price you really can't beat it. About 20 min drive from the airport and 15 min walk to city center. Quant and cozy spot.

6/10 Okay

Gaetan

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast. Clean rooms.7500cl for laundry.The wifi doesn't reach room 5. Street a bit noisy

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

4/10 Poor

Verified traveler

Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice. They had a blow dryer in the bathroom which was awesome
Stayed 1 night in Jan 2018

6/10 Okay

Josinaldo

Stayed 8 nights in Dec 2024

2/10 Terrible

Leticia

Disliked: Staff & service, property conditions & facilities, room comfort

Muy malo

Muy mala atención, nunca me dieron mi cambio y segun la chica de recepción no se quien cerro la tarifa a 60 dls.
Stayed 1 night in Jan 2025

8/10 Good

jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hostal

Bien, en líneas fenerales
Stayed 2 nights in Dec 2024

6/10 Okay

STEVE

10/10 Excellent

valentin l

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

ADRIANA CELIA

Stayed 1 night in Nov 2023

8/10 Good

Myriam

Stayed 1 night in Mar 2023

8/10 Good

Rodolfo

Traveled with family
Liked: Property conditions & facilities

Detalles a solucionar

Un hostal muy lindo, la habitación que me tocó tenía un tragaluz muuuy grande y no tenía forma de taparlo para evitar la entrada de luz y poder descansar bien, tenía mucha filtración del viento y por ende entro un poco de tierra
Stayed 2 nights in Jan 2023

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Bien, pero podría ser mejor

No estaban atentos a recibir pasajeros y nos quedamos fuera por mas de 30 minutos para poder ingresar. El resto bien. Pero podria mejorar ofreciendo agua caliente de libre disponibilidad por ejemplo para un té.
Stayed 1 night in Jan 2023

8/10 Good

Rosa Estela

Stayed 2 nights in Jul 2022

8/10 Good

Marcela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022