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Krystal Vallarta - All Inclusive

3.5 star property

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Photo gallery for Krystal Vallarta - All Inclusive

On the beach
1 bedroom, in-room safe, desk, blackout drapes
3 outdoor pools, open 9:00 AM to 6:30 PM, pool umbrellas, sun loungers
Business center
Deluxe Room, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • All inclusive
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Av. Francisco Medina Ascención S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300
  • Place, La Isla
    ‪3 min walk‬
  • Place, Hotel Zone Beach
    ‪5 min walk‬
  • Place, Cruise Ship Terminal
    ‪10 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪3 min drive‬

Room options

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, Mountain View

  • Mountain view
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, Sea View

  • Sea view
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Sea View

  • Sea view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Room

  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Resort View

  • Resort view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Resort View

Superior Room, Resort View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, Resort View

  • Resort view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Puerto Vallarta

Krystal Vallarta - All Inclusive places you in Hotel Zone, within a leisurely stroll of popular sights such as Bay of Banderas and Cruise Ship Terminal. This 388-room, 3.5-star property welcomes guests with 3 outdoor pools, 3 restaurants, and free in-room WiFi.

What's nearby

  • La Isla - 3 min walk - 0.2 miles
  • Hotel Zone Beach - 5 min walk - 0.3 miles
  • Puerto Mágico - 7 min walk - 0.4 miles
  • Cruise Ship Terminal - 10 min walk - 0.6 miles
  • Plaza Caracol - 12 min walk - 0.7 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 13 min drive

Restaurants

  • ‪Talavera - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Le Delice - ‬3 min walk
  • ‪McCarthy’s - ‬2 min walk
  • ‪Seafire Restaurant - ‬4 min walk

About this property

Krystal Vallarta - All Inclusive

Guests staying at Krystal Vallarta - All Inclusive enjoy access to 3 outdoor pools, a gym, and free WiFi in public areas. Self parking is available for MXN 50 per night. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this all-inclusive property include conference space and a free kid's club.
Guests can expect free WiFi and 32-inch plasma TVs. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.
3 outdoor swimming pools are on site along with a waterslide and a fitness center.

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Apr 12 - Apr 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • Aquamarina
  • Las Velas
  • Lobby Bar

Things to do

  • 3 outdoor pools
  • Free children's club
  • Gym
  • Outdoor pool (guest access)
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 11,819 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: MXN 50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:30 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property

Frequently asked questions

Is a free cancellation option available at Krystal Vallarta - All Inclusive?

Krystal Vallarta - All Inclusive provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Krystal Vallarta - All Inclusive?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Krystal Vallarta - All Inclusive on Apr 5, 2026 start from $219, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Krystal Vallarta - All Inclusive?

This property is situated in Hotel Zone within a short 5-minute walk of Bay of Banderas and also 11 minutes on foot from Cruise Ship Terminal. You'll also find Malecon and Playa de los Muertos within a short drive.

Will I be able to park at Krystal Vallarta - All Inclusive?

Yes, parking is offered for MXN 50 per night. Though parking is limited, accessible parking is also available.

Does Krystal Vallarta - All Inclusive feature a casino at the property?

No, Krystal Vallarta - All Inclusive doesn't have a casino.

Is there an indoor pool at Krystal Vallarta - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 9:00 AM and 6:30 PM.

What amenities will couples enjoy at Krystal Vallarta - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, 2 bars, and a beachfront restaurant.

Are there hot tubs at Krystal Vallarta - All Inclusive?

No, this all-inclusive property doesn't have a spa tub.

Does Krystal Vallarta - All Inclusive feature a restaurant that includes a breakfast menu?

No, Krystal Vallarta - All Inclusive doesn't have a restaurant that serves breakfast.

Does Krystal Vallarta - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Krystal Vallarta - All Inclusive.

Are there connecting rooms at Krystal Vallarta - All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Krystal Vallarta - All Inclusive?

The closest major airport to Krystal Vallarta - All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 3.8 mi away (13 minutes by car).

Are there rooms with balconies at Krystal Vallarta - All Inclusive?

No, you won't find guestrooms with balconies at Krystal Vallarta - All Inclusive.

Krystal Vallarta - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 266 out of 939 reviews
Rating 8 - Good. 208 out of 939 reviews
Rating 6 - Okay. 184 out of 939 reviews
Rating 4 - Poor. 137 out of 939 reviews
Rating 2 - Terrible. 144 out of 939 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

manuel f rosario

Liked: Cleanliness, property conditions & facilities
Just the towers, weren’t good
Stayed 3 nights in Jan 2026

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

2/10 Terrible

Arturo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most staff was rude, it’s sad to see the mentality they have, as soon as the saw my mexican passport they flipped the switch off. They all want and are expecting american dollars and so if you bring pesos they act differently. Extremely disappointed.
Stayed 5 nights in Dec 2025

10/10 Excellent

Chase

Stayed 6 nights in Dec 2025

10/10 Excellent

Adolfo

Stayed 4 nights in Dec 2025

10/10 Excellent

Karin Anne

Stayed 4 nights in Dec 2025

10/10 Excellent

David

Stayed 7 nights in Dec 2025

8/10 Good

sasha anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2025

4/10 Poor

Justine

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Visited here 7 years ago, hotel was lovely, food not so great but not an issue. Have just arrived back from another stay and it is dire to say the least. It looks absolutely nothing like it does in the pictures. Only one pool open, the other has been reduced in size and was closed, the food terrible and the whole place was a building site and won't be finished until Sept 2027. The only plus is that the staff are fantastic. Unfortunately we won't be visiting again.
Stayed 7 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience
Stayed 1 night in Dec 2025

2/10 Terrible

Steven

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This place claims to be all inclusive but isn’t. The only thing that they included was a buffet that had terrible options. The staff was also not friendly. DO NOT RECOMMEND
Stayed 1 night in Dec 2025

4/10 Poor

Govindasami

Staff all good, very noicy from Highway , food not that good
Stayed 6 nights in Nov 2025

4/10 Poor

Anni

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
When we first walked into the front lobby area, there was a very bad smell, which continued as you walked through to the eating area adjacent to the lobby. There isn’t a rating for the food and drinks… But we would’ve given that one star. The food was the same every day with a little bit of a variance… They finally had a Mexican fiesta night… So we figured there would be different food at least the traditional Mexican food which we were so looking forward to, but we were disappointed again because it was the same food again. We have stayed at different all-inclusive hotels, and we have always had a variety of different foods on different days. So we ended up going to restaurants outside of the hotel to eat. We had maid Service on the third day of our stay and they basically just changed the towels… Nothing was cleaned. Other than that, the staff was very nice.
Stayed 5 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the staff was great also.
Stayed 3 nights in Nov 2025

6/10 Okay

Jared

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2025

8/10 Good

Janine Caroline

Traveled with partner
Service was great, anytime I needed something they were very efficient. Food was ok. Everything was buffet. Resort is currently under construction and quite noisy.
Stayed 7 nights in Nov 2025

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean
Stayed 3 nights in Oct 2025

4/10 Poor

Jaime, Riverdale

Traveled with partner
Liked: Cleanliness, property conditions & facilities
El servicio de check in no fue el adeacuado, parece que te estuvieran haciendo el favor de rentarte la habitacion , no sabemos si el trato fue porque eramos de expedia, las instalsciones no estaban completas, la comida dejo mucho que desear no tiene sabor, la calidad de los alimentos son muy malas, limitan las amenidades. Deberian poner que no hay servicio a las albercas, muy limitados los camastros.
Stayed 3 nights in Nov 2025

8/10 Good

Patrick

Stayed 6 nights in Nov 2025

2/10 Terrible

Shuki

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under construction, they fail to mention it. Rooms are dirty.
Stayed 7 nights in Oct 2025

10/10 Excellent

Emma Mary

Stayed 8 nights in Nov 2025

2/10 Terrible

Sarah, Airdrie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
At no time was it ever disclosed that the resort is under construction and another resort being built RIGHT NEXT DOOR. Exactly 3 ft from where dinner is being served. Banging and drilling from 7:30am-6pm. Breathing in silica dust for 11hrs a day. Only 1 overcrowded and filthy pool for the ENTIRE resort. Not to mention the state police on location with their AK 47 or whatever semi-automatic weapon they were brandishing. The housekeeping attendant on the 15th floor just walks in your room as you’ve just got out of the shower and she insists on cleaning your room. Never again.
Stayed 7 nights in Oct 2025

10/10 Excellent

Helen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff, amenities. Karaoke night was great
Stayed 2 nights in Nov 2025

8/10 Good

Jose Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Oct 2025

6/10 Okay

Ruben

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is under construction ad it is not mentioned at time of booking, also the beach area needs to be cleaned once in a while and the check out time is specified at 11:30 on Expedia but it is actually at 11:00.
Stayed 9 nights in Oct 2025

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