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Krystal Vallarta - All Inclusive

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Cruise Ship Terminal

Choose dates to view prices

Photo gallery for Krystal Vallarta - All Inclusive

3 outdoor pools, open 9:00 AM to 6:30 PM, pool umbrellas, sun loungers
3 outdoor pools, open 9:00 AM to 6:30 PM, pool umbrellas, sun loungers
Business center
Standard Room, Ocean View | Beach/ocean view
Terrace/patio

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • All inclusive
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Av. de las Garzas S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300
  • Place, La Isla
    ‪5 min walk‬
  • Place, Hotel Zone Beach
    ‪9 min walk‬
  • Place, Cruise Ship Terminal
    ‪14 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, Garden View

Standard Room, Garden View | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, Garden View

  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, Ocean View

  • 44 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Garden View

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Ocean View

  • 44 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Room

  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Resort View

  • 474 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Resort View

Superior Room, Resort View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, Resort View

  • 474 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, Ocean View

  • Sleeps 4
  • 2 Double Beds

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Sunscape Puerto Vallarta Resort & Spa All Inclusive

Hotel Zone
  • Pool
  • All inclusive
  • Spa
  • Kids pool
7.0 out of 10, Good, 1,004 reviews
$269 nightly
The price is $269
Jan 1 - Jan 2, 2026
Total with taxes and fees
Sunscape Puerto Vallarta Resort & Spa All Inclusive

About the neighborhood

Puerto Vallarta

Located in Hotel Zone, Krystal Vallarta - All Inclusive is adjacent to Playa de Oro and a short stroll from Cruise Ship Terminal. This 388-room, 3.5-star property welcomes guests with 3 outdoor pools, 3 restaurants, and free in-room WiFi.

What's nearby

  • Playa de Oro - 1 min walk - 0.1 miles
  • La Isla - 5 min walk - 0.3 miles
  • Hotel Zone Beach - 9 min walk - 0.5 miles
  • Puerto Mágico - 10 min walk - 0.6 miles
  • Cruise Ship Terminal - 14 min walk - 0.8 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Talavera - ‬7 min walk
  • ‪La Choperia - ‬5 min walk
  • ‪McCarthy’s - ‬6 min walk
  • ‪Abbraccio - ‬7 min walk

About this property

Krystal Vallarta - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Cruise Ship Terminal
Guests staying at Krystal Vallarta - All Inclusive enjoy access to 3 outdoor pools, a gym, and free WiFi in public areas. Self parking is available for MXN 50 per night. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this all-inclusive property include conference space and a free kid's club.
Guests can expect free WiFi and 32-inch plasma TVs. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.
3 outdoor swimming pools are on site along with a waterslide and a fitness center.

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Plaza Pelicanos Club Beach Resort All Inclusive
  • Pool
  • All inclusive
  • Spa
  • Pet friendly
7.2 out of 10, Good, 1,000 reviews
$156 nightly
The price is $196
Jan 13 - Jan 14, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • Aquamarina
  • Las Velas
  • Lobby Bar

Things to do

  • 3 outdoor pools
  • Free children's club
  • Gym
  • Outdoor pool (guest access)
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 11,819 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 21 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: MXN 50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:30 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property

Frequently asked questions

Is a free cancellation option available at Krystal Vallarta - All Inclusive?

Krystal Vallarta - All Inclusive provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Krystal Vallarta - All Inclusive?

As of Dec 28, 2025, prices found for a 1-night stay for 2 adults at Krystal Vallarta - All Inclusive on Jan 5, 2026 start from $208.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Krystal Vallarta - All Inclusive?

This property is situated in Hotel Zone, just steps from Playa de Oro. You'll also find Cruise Ship Terminal and Malecon within a short drive.

Is parking available on site at Krystal Vallarta - All Inclusive?

Yes, parking is offered for MXN 50 per night. Though parking is limited, accessible parking is also available.

Does Krystal Vallarta - All Inclusive feature a casino at the property?

No, Krystal Vallarta - All Inclusive doesn't have a casino.

Is there an indoor pool at Krystal Vallarta - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 9:00 AM and 6:30 PM.

What will couples enjoy most about a stay at Krystal Vallarta - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, 2 bars, and a beachfront restaurant.

Are there hot tubs at Krystal Vallarta - All Inclusive?

No, this all-inclusive property doesn't have a spa tub.

Does Krystal Vallarta - All Inclusive feature a restaurant that includes a breakfast menu?

No, Krystal Vallarta - All Inclusive doesn't have a restaurant that serves breakfast.

Does Krystal Vallarta - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Krystal Vallarta - All Inclusive.

Are there connecting rooms at Krystal Vallarta - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Krystal Vallarta - All Inclusive?

The closest major airport to Krystal Vallarta - All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 4 mi away (11 minutes by car).

Are there rooms with balconies at Krystal Vallarta - All Inclusive?

No, there aren't any guestrooms with balconies at Krystal Vallarta - All Inclusive.

Krystal Vallarta - All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 232 out of 846 reviews
Rating 8 - Good. 186 out of 846 reviews
Rating 6 - Okay. 166 out of 846 reviews
Rating 4 - Poor. 127 out of 846 reviews
Rating 2 - Terrible. 135 out of 846 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Martín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celebrating Mexican Independence at Krystal

Hotel is dated. One of the swimming pools was being remodeled. The second swimming pool was in full swing with nice music and water aerobics. Property’s prime location makes this place very sought after, and rooms are very clean and well kept. Above all, the staff makes guests very welcomed. Waiting staff is the best! Specially Arturo and “Maple” (nickname) Beaches are very beautiful, food is great. Drinks are water-down and beer is flat…
Stayed 4 nights in Sep 2025

4/10 Poor

McGuire

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this property had the potential to be something great. But the issue that I had and I thought wasn’t right was they were under construction and that was not made clear when anywhere when booking this hotel. So the three restaurants wasn’t true. The pools were dirty a lot of times. And there was no AC expect in your rooms so the idea of hanging at the bar wasn’t even a thought because you would stand there in your own sweat while drinking. It had a really bad smell in many areas. I thought the staff was the highlight until someone stole my fiancé shirt that we had just bought that morning. We left our room and the shirt was gone which was very strange to us. Overall just wasn’t even a good experience at the hotel mexico itself was amazing the location was great we were near everything. I think this hotel would be great after the remodels they should have just communicated that sometime through the booking process if it’s by email or having it listed on the app. But overall this hotel was be 2/5 stars at this current moment I wouldn’t recommend and I won’t be going back. And that takes a lot for me to stay because I am very easy to please hotel wise and this one definitely disappointed me.
Stayed 5 nights in Sep 2025

2/10 Terrible

Jennifer

Disliked: Staff & service, property conditions & facilities, room comfort
This is by far the not all inclusive you think your getting so do yourself a favor dont waste your time .. Satyed 7 days the food was repetitive all 3 meals at the only 2 locations to eat after the 2nd day i removed the all inclusive bracelet and continued meals on the streets for a way better quality for pennies on a dollar. The cleanliness is waht i would give them the only best service. Two tvs in a so called lobby niether one worked the bar is a total of 2 foot wide no seating and a line to get 1 margarita so your better off drinking out on the strrets as well,...would never consider this place again or to any one.... Beach ⛱️ rocky and red flag at all times no entry so you need to boat into another island to swim
Stayed 6 nights in Aug 2025

2/10 Terrible

Shantell Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2025

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Roger Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Not as advertised.not as advertised. Resort had two less pools and was smaller than advertised online. Should have been notified of construction
Stayed 7 nights in Jun 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Tara, Sooke

Traveled with family
Disliked: Amenities, property conditions & facilities
Stayed at this resort after being at the Krystal Grand for 5 days. Krystal Vallarta is so inferior to the Grand. They only had the open air buffet near the pool, for food options. Even though when we checked in we were told there would be other options, we only were able to eat at that one spot. Every time we went to the buffet we were not greeted, even though it was not busy and staff saw us sit down. Id have to wave someone over just to take a drink order. The buffet would open late for its meal service. There wasnt even butter out to put on the buns. No salt and Pepper either. As far as I could tell there was no service at the beach. You had to go get your own drinks. Also, the drinks were not made with real juice. Couldn't even get real orange juice in a mimosa or Lime in a margarita. The listing/website doesnt accurately depict the resort. I much preferred the Krystal Grand. Staff there were very attentive and made sure we had what we needed and wanted. I wont come back to here. It was way over priced for what we got.
Stayed 2 nights in Jun 2025

8/10 Good

sharon

Liked: Cleanliness, staff & service
There was construction going on which was loud! They were working on something near one pool and thought they could work on it somewhere else away from the pool and people!!
Stayed 14 nights in Feb 2025

10/10 Excellent

Frank R

Traveled with partner
Liked: Cleanliness, staff & service, amenities
All great overall
Stayed 5 nights in May 2025

6/10 Okay

Caroline Julia

Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

Federico

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
VERRY POOR LOCATION LOOKS LIKE THEY DO NOT GIVE A GOOD MANTEINANCE EVRYTHING IS DIRTY AND OLD FOR THE PRICE THAT WE PAID I CAN GET BETTER PLACES NOT GOOD FOOD NOT GOOD PLACE
Stayed 7 nights in May 2025

8/10 Good

Raul

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Construction around the hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 7 nights in Feb 2025

8/10 Good

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved having access to different activities
Stayed 2 nights in Apr 2025

8/10 Good

Rachel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot understand all the bad reviews. For the price, this place checks all the boxes. It’s not a 5 star resort, nor are they charging 5 star prices. The food was plentiful and we filled our bellies at every meal. The staff were friendly and attentive. The facility, room and pools were clean. There were employees everywhere all the time to cater to guests needs and maintain the resort. My kids (7 and 8) loved it. They felt safe, were treated kindly by guests and employees and had the run of the place. We were there on Easter and some of the employees helped me hide eggs for my kids to find in the open grass area. The construction noise was not obnoxious or constant. It’s Mexico- of course there’s construction. If it fits your budget and you want to travel- book it. We could walk to grocery and convenience stores, the cruise terminal… Taxi’s, Ubers, buses are all easy to obtain.
Stayed 5 nights in Apr 2025

2/10 Terrible

MORGAN MAY

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Jean

Traveled with partner
Liked: Property conditions & facilities
The area was easy access to everything.
Stayed 14 nights in Apr 2025

10/10 Excellent

Jessica

Stayed 6 nights in Mar 2025

10/10 Excellent

Alfonso, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience in the hotel, From the checking of the hotel and the friendly stuff.
Stayed 5 nights in Apr 2025

8/10 Good

Patrick

Traveled with group
Liked: Cleanliness, staff & service
There was major construction going on right next door, very noisy. The resort should have informed us prior to booking. The new bar/resort manager that started a few days ago turned our last few days into better spirits. Very pleasant and professional
Stayed 7 nights in Mar 2025

10/10 Excellent

ASONG

Liked: Cleanliness, amenities, property conditions & facilities
The best location ever
Stayed 6 nights in Mar 2025

6/10 Okay

Carlos

Disliked: Property conditions & facilities

Not impressed

Was not pleased with the food and choices , no expresso coffee at all . Not a 4 Star at all
Stayed 3 nights in Mar 2025

6/10 Okay

Ryan Peter Van

Traveled with family
Construction next door which was very noisy
Stayed 6 nights in Mar 2025

8/10 Good

patricia ann, flint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Feb 2025

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