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El Refugio del Mensú

2.5 star property
Family-friendly hotel with a 24-hour front desk and an outdoor pool

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Photo gallery for El Refugio del Mensú

Exterior
Front of property
Deluxe Bungalow (10 people) | 1 bedroom, premium bedding, in-room safe, individually decorated
Classic Bungalow (5 people) | 1 bedroom, premium bedding, in-room safe, individually decorated
Outdoor pool, free cabanas

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle Eldorado 313, Puerto Iguazú, Misiones, 3370
  • La Aripuca
    ‪3 min walk‬
  • Duty Free Shop Puerto Iguazu
    ‪4 min drive‬
  • Triple Frontier
    ‪6 min drive‬
  • Iguazu (IGR-Cataratas del Iguazu Intl.)
    ‪28 min drive‬

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Room options

View all photos for Classic Chalet (2 people)

1 bedroom, premium bedding, in-room safe, individually decorated

Classic Chalet (2 people)

  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Bungalow (5 people)

Classic Bungalow (5 people) | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Bungalow (5 people)

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Classic Chalet (4 people)

1 bedroom, premium bedding, in-room safe, individually decorated

Classic Chalet (4 people)

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Puerto Iguazú

Located in Zona Granja within a short stroll of La Aripuca, El Refugio del Mensú is within a 5-minute drive of other popular sights like Imagenes de la Selva. This 20-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • La Aripuca - 3 min walk - 0.2 miles
  • Iguazu Casino - 3 min drive - 1.3 miles
  • Imagenes de la Selva - 3 min drive - 1.3 miles
  • Duty Free Shop Puerto Iguazu - 4 min drive - 1.7 miles
  • Triple Frontier - 6 min drive - 3.4 miles

Getting around

  • Central Station - 21 min drive
  • Urban Transport Terminal - 31 min drive
  • Iguassu Falls (IGU-Foz do Iguacu Intl.) - 25 min drive

Restaurants

  • ‪La Rueda - ‬3 min drive
  • ‪Aqva Restaurant - ‬4 min drive
  • ‪El Quincho del Tio Querido - ‬3 min drive
  • ‪La Aripuca - ‬8 min walk
  • ‪Biocentro Iguazu - ‬11 min walk

About this property

El Refugio del Mensú

Family-friendly hotel with a 24-hour front desk and an outdoor pool
Guests of El Refugio del Mensú have access to an outdoor pool, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a free kid's club, express check-out, and a terrace.
32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer free toiletries and bidets. Kitchens, dining areas, and sitting areas are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site

Things to do

  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Children's pool
  • Free children's club
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • 14 buildings
  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for USD 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cleaning fee: USD 15 per accommodation, per night
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

El Refugio Mensú Lodge Iguazu
El Refugio Mensú Lodge Puerto Iguazú
El Refugio Mensú Iguazu
El Refugio Mensú
El Refugio Mensú Puerto Iguazú
El Refugio del Mensú Hotel
El Refugio del Mensú Puerto Iguazú
El Refugio del Mensú Hotel Puerto Iguazú

Frequently asked questions

Are free cancellation options available at El Refugio del Mensú?

El Refugio del Mensú offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to see near El Refugio del Mensú?

This hotel is situated in Zona Granja within a 10-minute walk of Biocentro Iguazu and La Aripuca. You'll also find Iguazú National Park and Duty Free Shop Puerto Iguazu within a short drive.

Is parking available on site at El Refugio del Mensú?

Yes, secured self parking is offered for free at the hotel.

Does El Refugio del Mensú feature a casino at the property?

No, El Refugio del Mensú doesn't have a casino.

Is there an indoor pool at El Refugio del Mensú?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at El Refugio del Mensú?

Couples staying at this hotel will appreciate amenities like a kitchen and premium bedding as well as an outdoor pool.

Does El Refugio del Mensú have a hot tub?

No, there isn't a spa tub at this hotel.

Does El Refugio del Mensú feature a restaurant that includes a breakfast menu?

No, El Refugio del Mensú doesn't have a restaurant that serves breakfast.

Will El Refugio del Mensú allow pets to stay for free?

No, pets and service animals aren't allowed at El Refugio del Mensú.

Are there connecting rooms at El Refugio del Mensú?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to El Refugio del Mensú?

The closest major airport to El Refugio del Mensú is Iguassu Falls (IGU-Foz do Iguacu Intl.), which is 9.2 mi away (25 minutes by car). Another top airport is Iguazu (IGR-Cataratas del Iguazu Intl.), which is located 11.5 mi away (24-minute drive).

Are there rooms with balconies that I can book at El Refugio del Mensú?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or courtyard views.

El Refugio del Mensú Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 7 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value with excellent service!

Really enjoyed my stay. The staff at reception were attentive. They answered all my questions, helped me organize transfers, and gave good instructions to the property. One of the guys helped us with our cases. It was just me and my husband, but there was plenty of room in the cabana if you have a family as it also had a trundle bed, pool and playground onsite. You can pull right outside of your cabana if you have a car, but we elected with the price of rental cars to just get taxis everywhere. Kitchen had everything needed to cook meals. The unit is dated, but comfortable and clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly and helpful, a relaxing stay

We stayed only a few days, but found the reception staff to be very helpful when trying to resolve issues with tours and transport. The cabins were exactly as they seemed to be from the photos, and there were no surprise charges or any problems. Although we brought our own food, we discovered that basic supplies were available for sale in the reception, at very reasonable prices, which was a bonus.The playground, pool, and quincho were perfect for travellers with children, as were the friendly cat and ducks wandering around.
Stayed 3 nights in Feb 2018

8/10 Good

Randi, USA

Liked: Cleanliness, property conditions & facilities, room comfort

Girl's Camp Revisited

These cabanas are great for families! Beautiful property. The staff was kind enough but it would have been helpful to have multi-lingual staff as only one of our family members is fluent in Spanish. The only complaint was the hotel amenities list daily housekeeping which is not true. They gave us 5 towels (one per guest) at check-in and told us if we wanted clean ones to bring them back to the front desk and they would give us new ones. They told us they do not clean the room until we check out. Also, this property is down a very bumpy dirt road so beware if renting a car.

8/10 Good

Renato V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo-beneficio, mas precisa melhorar pontos

Os travesseiros são bem ruins, as toalhas velhas e o banheiro precisa ser atualizado. De resto, tudo incrível, excelente custo-beneficio
Stayed 3 nights in May 2024

4/10 Poor

Alessandro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Fraco!

Banheiro velho e imundo, cheirando urina. Travesseiros sem fronha. Toalhas velhas. Água quente e ar condicionado funcionando. Área externa muito boa para crianças. Atendentes atenciosos e educados.
Stayed 3 nights in Oct 2018

8/10 Good

massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Complexe de cabane très sympa. Proche de l'entrée des chutes mais il est tout de même nécessaire de prendre le bus pour s'y rendre Pas de petit déjeuner sauf des craquettes et de la confiture fourni dans la cabane.
Stayed 1 night in Sep 2017

10/10 Excellent

miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy bien
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sem luxo, porém confortável

Ótimo custo benefício. Local sem luxo, porém confortável

6/10 Okay

Claude

Disliked: Cleanliness, staff & service, property conditions & facilities

Iguazu a eviter cote argentin....deception."..

Le directeur ne veut pas respect le decret de pas de TVA pour les tourites etrangers!!!!! Tres deagreable.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Lindo

Para ir a relajarse, un poco alejado del centro de la ciudad pero se puede ir caminando.

10/10 Excellent

Juan, Cataratas, perfecta.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso lugar

Muy comoda, excelente ubicacion

10/10 Excellent

Christian, Morcenx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tres beau parc

bon hotel pour la visite des chutes, un peu eloigne

4/10 Poor

Andres Hugo, Bahia Blanca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomiendo las cabañas e Mensu en Puerto Iguazu

Las cabañas de mensu engañan por la web ya que muestras en la pagina las 4 cabañas premium con todos los lujos. pero luego te hospedan en cabañas viejas , rotas y sucias. ademas no solucionan en tiempo problemas simples como es el pago u otras cosas. el precio acordado fue deferente al que luego tuve que pagar.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Lindo lugar, hermoso parque, cabañas cómodas

Antes que nada algo sobre la ciudad de Iguazú. Poco amigable, carísimo todo, fea. La sensación es que están todo el tiempo intentando meterte la mano en el bolsillo, pero mal. Lleno de negocios de artesanías feas. Restaurantes malísimos. Pero bueno, si quieres ir a las cataratas, que son una maravilla, tienes que pasar por aquí. Las cabañas están buenas. Están en un predio con un parque hermoso con juegos y gimnasio al aire libre, y una linda pileta. Son simples pero limpias. Está bueno el lugar. El acceso es por una calle que está destruida. Bueno eso es parte de la horrible ciudad.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lindo hotel, más cerca del acceso a las cataratas.

Solo estuvimos dos días, estuvo confortable, no pudimos disfrutar de su zona verde por falta de tiempo.

10/10 Excellent

carlos alberto, Corrientes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Semana en cataratas

Muy lindo lugar. Bien cuidado. Hermosa la pileta..y los juegos p chicos. Lástima ni funcionaba el posnet

8/10 Good

Peter

Liked: Cleanliness

8/10 Good

Yannick, Québec, Canada

Liked: Cleanliness, property conditions & facilities, room comfort

Voir les chutes d'Iguazu !

Bien situé juste à l'entrée d'Iguazu. Plus près pour se rendre aux chutes. On a fait affaire avec Iguassu Service pour nos déplacements. Daniel et Jaime sont de vrai professionnels et notre groupe de 15 personnes a bien apprécié. Des chutes à faire rêver.