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Hotel Río Puebla Centro

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Río Puebla Centro

A reception area with a stone wall, a wooden reception desk, a hanging light fixture, and a clock on the wall.
An outdoor patio with a table and chairs, surrounded by potted plants and a large umbrella.
Lobby sitting area
The exterior of Hotel Rio with a large entrance, potted plants, and visible electrical meters.
A hotel room with three beds, a TV, a bathroom, and a wooden accent wall.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
14 Poniente 304, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪10 min walk‬
  • Place, Zona Histórica de los Fuertes
    ‪14 min walk‬
  • Place, Puebla Cathedral
    ‪14 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a wardrobe, and a bedside table.

Standard Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with three beds, each with a white bedspread and red accents.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two single beds, a desk, a green chair, and a TV.

Deluxe Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Triple Room

A hotel room with two beds, a nightstand, a wall-mounted lamp, and a bathroom with a mirror and sink.

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a wooden headboard, and a red accent on the beds.

Standard Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room

A hotel room with three beds, a TV, a bathroom, and a wooden accent wall.

Family Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a red and white bedspread, and a tiled floor.

Standard Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Puebla

Located in Puebla Historic Center within a short walk of Zócalo de Puebla, Hotel Río Puebla Centro is within a mile (2 km) of other popular sights such as Puebla Cathedral. This 28-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a terrace, and dry cleaning/laundry services.

What's nearby

  • Zócalo de Puebla - 10 min walk - 0.6 miles
  • El Parian Market - 13 min walk - 0.7 miles
  • Zona Histórica de los Fuertes - 14 min walk - 0.8 miles
  • Puebla Cathedral - 14 min walk - 0.8 miles
  • Puebla Convention Center - 17 min walk - 0.9 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min walk
  • Puebla Intl. Airport (PBC) - 46 min drive

Restaurants

  • ‪Cemitas Rosita - ‬3 min walk
  • ‪Cemitas América - ‬6 min walk
  • ‪El Viejo Rosario - ‬7 min walk
  • ‪Taqueria El Pipirin - ‬6 min walk
  • ‪Tortas Mary Angel - ‬5 min walk

About this property

Hotel Río Puebla Centro

Hotel Río Puebla Centro features free WiFi in public areas, a terrace, and laundry facilities. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include a picnic area and a vending machine.
28-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Free newspapers, fans, and ironing boards are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 150 per pet, per day
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 150 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

HOTEL RIO Puebla
RIO Puebla
HOTEL RIO
Hotel Río Puebla Centro Hotel
Hotel Río Puebla Centro Puebla
Hotel Río Puebla Centro Hotel Puebla

Frequently asked questions

What's there to do within easy reach of Hotel Río Puebla Centro?

This hotel is situated in Puebla Historic Center within a 10-minute walk of Rosario Chapel, Candy Street, and Mexican Revolution Museum. You'll also find Zócalo de Puebla and Cuauhtemoc Stadium within a short drive.

How much does it cost to stay at Hotel Río Puebla Centro?

As of Aug 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Río Puebla Centro on Aug 9, 2026 start from $29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel Río Puebla Centro?

No, this hotel doesn't offer parking.

Does Hotel Río Puebla Centro feature a casino at the property?

No, Hotel Río Puebla Centro doesn't have a casino.

Is there an indoor pool at Hotel Río Puebla Centro?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Río Puebla Centro?

Amenities at this hotel that appeal to couples include a 24-hour front desk and a terrace.

Are there hot tubs at Hotel Río Puebla Centro?

No, there isn't a spa tub at this hotel.

Does Hotel Río Puebla Centro feature a restaurant that includes a breakfast menu?

No, Hotel Río Puebla Centro doesn't have a restaurant that serves breakfast.

Does Hotel Río Puebla Centro allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Río Puebla Centro for a fee of MXN 150 per pet, per day.

Are there connecting rooms at Hotel Río Puebla Centro?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Río Puebla Centro?

The closest major airport to Hotel Río Puebla Centro is Puebla Intl. Airport (PBC), which is 21.4 mi away (46 minutes by car).

Are there rooms with balconies that I can book at Hotel Río Puebla Centro?

No, you won't find guestrooms with balconies at Hotel Río Puebla Centro.

Hotel Río Puebla Centro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 102 reviews
Rating 8 - Good. 42 out of 102 reviews
Rating 6 - Okay. 13 out of 102 reviews
Rating 4 - Poor. 9 out of 102 reviews
Rating 2 - Terrible. 9 out of 102 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Xitlallic

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
J
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities, room comfort

Good experience

The room is newly renovated and is nicely done. Hot water was great, internet was great. This hotel uses a fair amount of air freshener byt not in a good way. Way too strong a smell and if youre sensitive to scents, be advised. Other than that a good hotel for the price.
Stayed 1 night in Jan 2023
Verified review

2/10 Terrible

Ana Lilia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El peor hotel de Puebla situado en el peor lugar, afuera del hotel está situado el basurero, en toda la calle es área de prostitución, las personas orinan afuera del hotel, eso genera mal olor y suciedad, las mujeres que se prostituyen entran y salen con sus acompañantes del hotel, no es agradable, extremadamente sucio el lugar, los residuos de drenaje y desperdicios del mercado corren afuera del hotel y en toda la calle, el hotel apesta a orines, basura y drenaje, súper caro nos cobraron más que el holidays apesar de estos inconvenientes no nos quisieron hacer la cancelación ni la devolución ya que fuimos por viaje familiar y al llegar a esa fusilga y ver las pesímas condiciones no quisieron reembolsar el pago la recepcionista inventando mil escusas que según es muy difícil hacerlo por sistema y que la empresa no lo acepta, ni siquiera computadora tenía, solo anotando en una libreta y después investigamos ni siquiera existe una empresa por el tipo de hotel que es, son una estafa total, no recomendable.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Monserrat

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Es publicidad engañosa, las habitaciones son de paso, afuera del hotel hay chicas ofreciendo servicios. Nada que ver las fotos con las habitaciones reales, mínimo la recepción fue muy amable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
La habitación muy limpia y el personal excelente servicio
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Claudio Daniel

Liked: Cleanliness, staff & service
La habitación es muy pequeña, y la pantalla no tiene cable o es smartv
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Sarahi

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación muy limpia y en buenas condiciones
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Moises

Disliked: Cleanliness, property conditions & facilities
La habitación tenía muchas manchas en la pared y la pintura estaba descarapelada y con humedad, el baño estaba sucio y no contaba con jabón, shampoo etc… los muebles estaban rotos. En las imágenes la habitación que me dieron no aparecía en las galerías. El personal fue amable y me atendió bien pero definitivamente las instalaciones que tenía mi habitación eran terribles.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities
El servicio y atención muy buenos. En general falló un poco la señal de TV y WiFi pero igual casi no estuvimos en el hotel. Se descansa bien.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Anai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay muchas opciones de comida Alos alrededores solo hasta el centro aunque caminando está a unos 20 min el hotel está limpio y cómodo
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Maritere

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
EL hotel no tiene estacionamiento despues de las 8pm y al querer salir a buscar en donde dejar el auto, la recepcionista de muy muy mal modo nos dijo que si saliamos no abriria ya la pruerta. Jamas volveriamos reservamos 7 habitaciones y ni asi tuvieron buen trato.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Nancy Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación es cómoda, sin embargo, es muy pequeña y le hace falta un poco más de ventilación. La ubicación es buena y el personal amable. En general todo bien.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Rodivert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volvería

Fué una buena experiencia... Está bien situado, cómodo, limpio y el personal es amable
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Vinisha

Liked: Cleanliness, amenities, property conditions & facilities
Lugar tranquilo, personal atento, habitación bien, volvería
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Lona Ramírez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bien por la zona centrica limpio y barato
Stayed 1 night in May 2025
Verified review

6/10 Okay

gabriela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Las infraestructura no cuenta con buen mantenimiento cuando me hospedé La manguera del lava manos agua se rompió e hizo un enorme charco de agua
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Maressa

Liked: Cleanliness, staff & service
Buena ubicación, no muy lejos del centro. No tiene aire acondicionado.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumple con lo necesario para una estancia, y esta muy accesible a lugares concurridos
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Perla

Liked: Staff & service, amenities, property conditions & facilities
Un buen hotel, me volvería a quedar ahí y su personal es muy amable
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Daniela

Liked: Cleanliness, staff & service, amenities
En general bien, solo deberían tener habitación más amplias.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

José Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

ALFONSO ALEJANDRO LOPEZ

Disliked: Cleanliness, amenities, property conditions & facilities
Le falta más limpieza
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Magda Kitzury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in May 2024
Verified review

4/10 Poor

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
El hotel es muy diferente al que se presenta en la plataforma. La habitación para 2 era como de paso, sin ventilador. No.cubren el estacionamiento las 24 hrs solo de las 19 hrs a las 9 hrs el resto hay que pagar $20 por hora. Total decepción, creo que no es un hotel que debería de estar en esta plataforma.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias por factura en tiempo y forma
Stayed 1 night in Mar 2024