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Hotel Luis

4.0 star property
Family-friendly ski hotel with full-service spa

Choose dates to view prices

Photo gallery for Hotel Luis

Garden
Exterior
Indoor pool, open 2:30 PM to 7:30 PM, pool umbrellas
Breakfast, lunch, dinner served; local cuisine
Courtyard view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Bar
  • Hot Tub
  • Air conditioning
  • Parking available
  • Gym

Explore the area

Map
Viale Piave, 20, Fiera di Primiero, Primiero San Martino di Castrozza, TN, 38054
  • Primiero Valley
    ‪1 min walk‬
  • Welsperg Lake
    ‪5 min drive‬
  • San Martino di Castrozza Ski Area
    ‪12 min drive‬

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Room options

View all photos for Superior Triple Room

Mountain view

Superior Triple Room

  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite, Accessible

Premium bedding, minibar, in-room safe, desk

Junior Suite, Accessible

  • 366 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room

Standard Room | City view

Standard Room

  • 237 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Courtyard view

Junior Suite

  • 366 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Mountain view

Superior Room

  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (for 4 people)

Mountain view

Junior Suite (for 4 people)

  • 366 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite (for 3 people)

Courtyard view

Junior Suite (for 3 people)

  • 366 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Fiera di Primiero

Hotel Luis places you next to Primiero Valley and within a 5-minute walk of other popular sights like Dolomites. This 30-room, 4-star hotel has free breakfast along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Primiero Valley - 1 min walk - 0.0 miles
  • Dolomites - 2 min walk - 0.1 miles
  • Welsperg Lake - 5 min drive - 2.9 miles
  • San Martino di Castrozza Ski Area - 12 min drive - 7.1 miles
  • Calàita Lake - 24 min drive - 11.4 miles

Getting around

  • Cismon del Grappa Primolano Station - 34 min drive
  • Marco Polo Airport (VCE) - 106 min drive

Restaurants

  • ‪Isola Bar - Hotel Isolabella Primiero - ‬6 min walk
  • ‪Osteria Pan & Vin - ‬2 min drive
  • ‪Bar Genzianella da Sonia - ‬4 min walk
  • ‪Brunet Hotels Iris Tressane a Tonadico - ‬9 min walk
  • ‪Bar Diana di Longo Giovanni e Giulietta SNC - ‬5 min walk

About this property

Hotel Luis

Family-friendly ski hotel with full-service spa
At Hotel Luis, guests enjoy a full-service spa, an indoor pool, and a gym. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this ski hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include refrigerators, minibars, and safes.
A health club and complimentary bicycles are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Languages

English, German, Italian

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Exterior

Chalet Giasenei

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
8.6 out of 10, Excellent, 28 reviews
$95 nightly
The price is $109
Jun 13 - Jun 14
Total includes taxes and fees
Chalet Giasenei

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free ski shuttle
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Hotel Luis

Things to do

  • Arcade/game room
  • Archery
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Hunting
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Mountain biking
  • Playground
  • Rock climbing
  • Ropes course
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 10:30 AM; Check-in end time: 6 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 10:30 AM—-6 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 2:30 PM to 7:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Luis Hotel
Hotel Luis Fiera di Primiero
Luis Fiera di Primiero
Hotel Luis Primiero San Martino di Castrozza
Hotel Luis Hotel Primiero San Martino di Castrozza

Frequently asked questions

What's there to do close to Hotel Luis?

This hotel is located in Primiero San Martino di Castrozza, just steps from Dolomites and Primiero Valley, and within a short walk of Clarofonte Park. You'll also find Welsperg Lake and San Martino Natural Park within a short drive.

How much does it cost to stay at Hotel Luis?

As of Jun 3, 2025, prices found for a 1-night stay for 2 adults at Hotel Luis on Jun 13, 2025 start from $108.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hotel Luis?

Yes, self parking is offered for free at the hotel and long-term parking is available for a surcharge.

Is there a spa at Hotel Luis?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, aromatherapy, and body wraps.

Does Hotel Luis feature a casino?

No, Hotel Luis doesn't have a casino.

Will I find an indoor pool at Hotel Luis?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 2:30 PM and 7:30 PM.

What do couples enjoy most about Hotel Luis?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Does Hotel Luis have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Luis have a restaurant with a breakfast menu?

Yes, Hotel Luis serves free buffet breakfast at Hotel Luis each morning.

Will Hotel Luis allow pets to stay free of charge?

No, pets aren't allowed at Hotel Luis.

Are there connecting rooms at Hotel Luis?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Luis?

No, there aren't any guestrooms with balconies at Hotel Luis.

Hotel Luis Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 29 reviews
Rating 8 - Good. 5 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Oksana

Stayed 3 nights in Dec 2024

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property. Giacomo and his dad were outstanding hosts. We will definitely return on our next trip to Italy.
Stayed 3 nights in Jul 2022

10/10 Excellent

Clare

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made us feel very welcome as a big group (11), breakfast was well prepared and varied, location is perfect for the town. Thank you!
Stayed 4 nights in Sep 2021

10/10 Excellent

Financeiro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente. Eu recomendo. Super atenciosos e prontos a ajudar a qualquer momento
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Gianfabio

Liked: Cleanliness
Disliked: Amenities
Non torneremo

10/10 Excellent

paola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Qualche giorno di relax

Hotel gestito con professionalità,competenza e cortesia. Dalle foto su internet appare decisamente più lontano da altri edifici e costruzioni, elemento che aveva influito sulla scelta, ad ogni modo non ha avuto ricadute negative sulla qualità del soggiorno.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スイートに止まったのですが部屋も広く、設備も充実。電気ポットがなかったが無いのか聞いたらすぐに持ってきてくれてティーバックもついていた。レストランもリーズナブルな価格でおいしかった。バス停から近くてよい。スタッフも態度が大変良かった。
Stayed 5 nights in Sep 2019

10/10 Excellent

giovanni

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima accoglienza. Personale gentile. SPA pulita e completa. Titolare molto disponibile. Mangiare di buona qualità. Consigliato.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 4 nights in Dec 2018

10/10 Excellent

ciccio69, Alessandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEL WEEKEND IN HOTEL ELEGANTE E TENUTO BENISSIMO

Albergo vicinissimo al centro del simpatico paesino di Fiera di Primiero. Centro tipico dei paesi di montagna con molti negozi. Per chi pratica la montagna ci sono parecchie escursioni da fare dalla piu' semplice alla piu' impegnativa. In albergo l'ambiente e' molto curato, la camera una junior suit molto grande e ben tenuta. L'hotel ha un parcheggio all'aperto comodo per scaricare valigie e un garage sotto l'albergo stesso. Centro benessere non utilizzato.
Stayed 2 nights in Sep 2018

10/10 Excellent

Gianluca, Curitiba, Brasile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo Hotel, con tutti i servizi, vicino al centr

OTTIMA in tutti i sensi un centro Relax fantastico!
Stayed 1 night in Sep 2018

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siamo stati molto bene, hotel in centro paese, ottima camera, personale in sala cortese e gentile, mezza pensione all'altezza delle aspettative di un 4 stelle. Centro benessere completo ma zona relax insufficiente e musica alta per questa zona.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Hotel vicinissimo al centro

L'albergo permette di raggiungere la zona pedonale a piedi in cinque minuti. La posizione è anche comoda per spostarsi coi mezzi del parco in quanto la stazione degli autobus è praticamente di fronte. Arredato in stile liberty. Stanza un po' piccola.
Stayed 5 nights in Aug 2017

10/10 Excellent

LINEU EDISON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel jóia.

Ótimo atendimento......gostamos.
Stayed 2 nights in Aug 2017

8/10 Good

Luiz Gonzaga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

4/10 Poor

Giovanni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

MAI PIU' !!!

Per l'anniversario di matrimonio ho prenotato camera superior dando per scontato avesse almeno una finestra:niente,solo due abbaini,la N.306!Mi assegna la N.226 con anche il balconcino ma verso la strada e quindi il sonno molto disturbato.Impazientito,il gestore ci trasferisce al N.122,assicurando che il cliente prenotato,essendo un abituale,non ne farà un problema.La stanza è piccola,con terazzino e silenziosa.Il tappeto però,pieno di polvere,lo tengo arrotolato sotto il tavolino.Per il disagio avuto penso di conciliare il prezzo variato magari con delle cene:netto e perentorio rifiuto.Abbiamo cenato solo la prima sera, perché fuori,a parità di prezzo,abbiamo gustato una miglior cucina locale,con tutto compreso.Al mio primo giudizio negativo inviato,il gestore Sg. Mario,mi telefona e,tutto indispettito e preoccupato del suo buon nome,mi sollecita a disdire subito,entro cinque minuti,invia lui un messaggio chiedendo che il mio non venga trasmesso ed assicurando che ormai mi trovo pienamente a mio agio e,con un attegiamento infantile,ridicolo e poco intelligente,giustifica la mia richiesta della finestra in camera per la mia prolungata vita in Africa!La prima colazione è abbastanza buona e varia ma dal terzo giorno scompare la frutta e,come altri clienti,ne faccio richiesta ai camerieri,sempre gentili e solerti ad ogni richiesta, bravi a passare tra i vari tavolini con spazi molto stretti e subito interessati delle eventuali prenotazioni della cena, da noi sempre delusi.

8/10 Good

ANDRE LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradabilíssimo...

O hotel foi nossa base para conhecermos diversas cidades...

10/10 Excellent

VALERIA, Veronella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

da ripetere!!!!

una settimana di vacanza con mio marito in questo posto tranquillo. L'hotel è molto confortevole e i titolari sono proprio gentili e professionali, sempre disponibili e gentili. Che dire...una vacanza da ripetere!!!!

10/10 Excellent

Bente, Norge

Liked: Staff & service, property conditions & facilities, room comfort

Hyggelig opphold på hotell Louis.

Kjempe hyggelig opphold på hotell Louis. Vertskapet var bare helt nydelige.Det samme var servitøren i resturanten.Servicen på hotellet var godt over normalen.Dyktig servitør og vertskap som gjør at man gjerne vil komme tilbake. Etter fine fjellturer i nydelig natur koste vi oss i spa avdelingen før vi inntok kveldens middag i resturanten. God mat! Nydelig salat (ikke spis for mye) Det kommer forrett, hovedrett og dessert også for en rimlig penge.

10/10 Excellent

Adrienn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

quintino, roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

albergo per passare belle serate in compagnia

albergo molto confortevole a conduzione familiare ,il personale si è sempre distinto in ogni momento ,la colazione è super ,le montagne dalla nostra camera ci offrivano un incantevole e meravigliosa veduta ,l'albergo è situato in una posizione strategica che dà la possibilità di fare delle belle passeggiate e poter andare in località vicine senza avere stress-