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Hotel Carol

4.0 star property
Hotel in Prague with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Carol

Front of property - evening/night
Lobby sitting area
1 bedroom, in-room safe, desk, laptop workspace
Meeting facility
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

View in a map
Kurta Konrada, 12, Prague, 19000
  • Place, O2 Arena
    ‪6 min walk‬
  • Place, Bobsleigh Track
    ‪14 min walk‬
  • Place, Borneo Casino
    ‪2 min drive‬
  • Airport, Prague (PRG-Vaclav Havel)
    ‪24 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room

8.6 out of 10
Excellent
(15 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room

8.6 out of 10
Excellent
(7 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Family Suite | 1 bedroom, in-room safe, desk, laptop workspace

Family Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 366 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Room

Executive Room | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, in-room safe, desk, laptop workspace

Executive Suite

  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Prague

Located in Prague 9 within a 15-minute walk of O2 Arena, Hotel Carol is within a few miles (5 km) of Prague Market. This 67-room, 4-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and concierge services.

What's nearby

  • DinoPark Prague - 5 min walk - 0.3 miles
  • O2 Arena - 6 min walk - 0.4 miles
  • Bobsleigh Track - 14 min walk - 0.8 miles
  • Borneo Casino - 2 min drive - 1.1 miles
  • Vitkov Hill - 3 min drive - 1.7 miles

Getting around

  • Divadlo Gong Stop - 2 min walk
  • Prague-Vysocany Station - 14 min walk
  • Vaclav Havel Airport (PRG) - 24 min drive

Restaurants

  • ‪Bageterie Boulevard - ‬4 min walk
  • ‪KFC - ‬4 min walk
  • ‪Kin & K - ‬5 min walk
  • ‪Švejk restaurant U Brázdů - ‬2 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

Hotel Carol

Hotel in Prague with a 24-hour front desk and a restaurant
Hotel Carol features free WiFi in public areas, meeting rooms, and conference space. If you drive, self parking is CZK 500 per day, or you can take advantage of the shuttle from the airport to the hotel (available 24 hours) for CZK 850 per vehicle. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a library, a terrace, and laundry facilities.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers. Safes, phones, and desks are other standard amenities. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (CZK 500 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CZK 375 for adults and CZK 375 for children
  • A restaurant

Restaurants on site

  • Jerusalem Prague

Things to do

  • Library
  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,153 square feet of conference space
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CZK 750 per pet, per night, plus a deposit of CZK 2500 per stay
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CZK 375 for adults and CZK 375 for children
  • Airport shuttle fee: CZK 850 per vehicle (maximum occupancy 4)
  • Self parking fee: CZK 500 per day
  • Pet deposit: CZK 2500 per stay
  • Pet fee: CZK 750 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Carol Hotel
Carol Prague
Hotel Carol
Hotel Carol Prague
Hotel Carol Hotel
Hotel Carol Prague
Hotel Carol Hotel Prague

Frequently asked questions

Are free cancellation options available at Hotel Carol?

Hotel Carol provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do around Hotel Carol?

This hotel is situated in Prague 9 within a short 11-minute walk of O2 Arena. You'll also find Old Town Square and Prague Astronomical Clock within a short drive.

Is there parking available at Hotel Carol?

Yes, parking is offered for CZK 500 per day. Though parking is limited, accessible parking is also available.

Does Hotel Carol feature a casino?

No, Hotel Carol doesn't have a casino.

Is there an indoor pool at Hotel Carol?

No, there is no indoor pool at this hotel.

Is Hotel Carol a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as a restaurant and a restaurant bar.

Does Hotel Carol have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Carol feature a restaurant that includes a breakfast menu?

Yes, Hotel Carol serves buffet breakfast for a surcharge each morning at Jerusalem Prague.

Does Hotel Carol allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Carol for a fee of CZK 750 per pet, per night. A deposit of CZK 2500 per stay is collected.

Are there connecting rooms at Hotel Carol?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Carol?

The closest major airport to Hotel Carol is Vaclav Havel Airport (PRG), which is 12.8 mi away (24 minutes by car).

Can I book a room with a balcony at Hotel Carol?

No, you won't find guestrooms with balconies at Hotel Carol.

Hotel Carol Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 289 out of 645 reviews
Rating 8 - Good. 285 out of 645 reviews
Rating 6 - Okay. 53 out of 645 reviews
Rating 4 - Poor. 11 out of 645 reviews
Rating 2 - Terrible. 7 out of 645 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Jenn

Stayed 3 nights in Aug 2025

6/10 Okay

Liliia, Dhahran

Liked: Staff & service
No comments
Stayed 2 nights in Jul 2025

8/10 Good

Xiaobao

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for the money,massive room.Cleanliness excellent. A stones throw from tram and metro. Uber to airport was £22 and took 35 minutes. Highly Recommended.
Stayed 1 night in Jun 2025

8/10 Good

Liduše

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Juan Carlos

Stayed 1 night in Apr 2025

10/10 Excellent

JUAN CARLOS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast a lot, but also the reception staff, Viktoria
Stayed 1 night in Apr 2025

8/10 Good

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in reception was very kind and helpful, especially Viktoria, whole helped us to solve some troubles during our days in Praha.
Stayed 1 night in Apr 2025

10/10 Excellent

faye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel, clean and modern, staff were so friendly and helpful, 20 min tram ride into the city centre (less than 5 min walk from hotel) will definitely be going back there when next in Prague.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very nice hotel, room was clean and couldn't ask for more for the price. The staff were nice and friendly. Thinking of staying again next year.
Stayed 4 nights in Feb 2025

10/10 Excellent

JIRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maximal satisfaction

We stayed here just overnight and everything was OK. Especially we appreciated the restaurant Jerusalem in the hotel for its tasty cuisine. Good for guests who plan to visit the O2 Arena nearby.
Stayed 1 night in Mar 2025

8/10 Good

Miroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the offered comfort. Good transport links to city centre.
Stayed 2 nights in Mar 2025

8/10 Good

JEFFREY

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Good value for money budget hotel friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

ANA, Mission

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Omav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice city fresh with family

It was good and very easy access to town using the metro or the tram, we were welcomed by Karel and he was very helpful, gave us a map and showed us places we could visit, he checked in with us when he could not hear us over our room phone. And when we checked out he was helpful. Breakfast was good as well, I especially liked the homemade cakes and the yogurt. The Jerusalem restaurant and bar also is a nice stop to have, I had a buffet and a drink on my first night. Overall, it served its purpose for me. Would definitely recommend to others visiting Prague.
Stayed 4 nights in Dec 2024

10/10 Excellent

Renáta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and great location

Great location next to 02 Arena. Staff amazing and very nice. Beautiful Christmas lobby. Also breakfast was very good. We will choose the hotel next time for sure!
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and welcoming staff a comfortable hotel for a and decent breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Dmytro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, great rooms, great breakfast and in a really good location for transport links
Stayed 4 nights in Oct 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose Hotel Carol because it was a great location for the arena we were going to. Highly recommend the hotel. The rooms are comfortable and clean. All the staff were excellent. Breakfast is not extravagant but perfectly nice. Dinner in the restaurant was good, food service just a little slow. There are no drinks making facilities in the rooms but instant coffee and tea available in the comfortable lounge area by reception. If it is the right part of town for you, Hotel Carol is an excellent choice.
Stayed 6 nights in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this hotel due to excellent location to UNYP venue. The staff are extremely friendly and helpful, breakfast was lovely and evening options for dining also. Lovely hotel. We had a deluxe room with fridge, kettle and coffee machine, sofa bed. Bed was really comfortable. Would highly recommend and definitely stay there again.
Stayed 7 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

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