Hotel Civic Express

3.5 star property
Hotel in Poza Rica with a 24-hour front desk and a restaurant

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Photo gallery for Hotel Civic Express

Master Suite | In-room safe, desk, iron/ironing board, free WiFi
Master Suite | In-room safe, desk, iron/ironing board, free WiFi
Shower, free toiletries, hair dryer, towels
Lobby
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Privada 16 Norte No. 122, Colonia Obrera, Poza Rica, VER, 93260
  • Place, 18 de Marzo Square
    ‪2 min walk‬
  • Place, Hospital Regional Pemex
    ‪7 min walk‬
  • Place, Park of the Americas
    ‪9 min walk‬
  • Airport, Poza Rica, Veracruz (PAZ-El Tajin National)
    ‪15 min drive‬

Room options

Master Suite

  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Poza Rica

Hotel Civic Express places you next to 18 de Marzo Square and within a 10-minute walk of Hospital Regional Pemex. This 3.5-star hotel has 13 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • 18 de Marzo Square - 2 min walk - 0.1 miles
  • Hospital Regional Pemex - 7 min walk - 0.4 miles
  • Park of the Americas - 9 min walk - 0.5 miles
  • University Veracruzana Poza Rica - 14 min walk - 0.8 miles
  • Plaza Gran Patio Shopping Mall - 7 min drive - 4.5 miles

Getting around

  • Poza Rica, Veracruz (PAZ-El Tajin National) - 31 min drive

Restaurants

  • ‪Café Manolo - ‬6 min walk
  • ‪Danny's Pizza - ‬2 min walk
  • ‪Café "Capri's - ‬5 min walk
  • ‪Hotel Alcazar - ‬4 min walk
  • ‪Café Nuevo Mante - ‬4 min walk

About this property

Hotel Civic Express

Hotel in Poza Rica with a 24-hour front desk and a restaurant
Hotel Civic Express offers free WiFi in public areas and a meeting room. If you drive, put free parking to good use. The 24-hour front desk has staff always at the ready.
Guests can expect LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Ceiling fans, safes, and ironing boards are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Cava

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Civic Express Poza Rica
Civic Express Poza Rica
Civic Express
Hotel Civic Express Hotel
Hotel Civic Express Poza Rica
Hotel Civic Express Hotel Poza Rica

Frequently asked questions

Is free cancellation available at Hotel Civic Express?

Hotel Civic Express provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do close to Hotel Civic Express?

This hotel is located in Poza Rica, just steps from 18 de Marzo Square. You'll also find Plaza Gran Patio Shopping Mall and Park of the Americas within a short drive.

Is there parking available at Hotel Civic Express?

Yes, covered self parking is offered for free at the hotel.

Does Hotel Civic Express feature a casino at the property?

No, Hotel Civic Express doesn't have a casino.

Is there an indoor pool at Hotel Civic Express?

No, there is no indoor pool at this hotel.

Is Hotel Civic Express good for couples?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and free Internet access as well as a bar.

Are there hot tubs at Hotel Civic Express?

No, there isn't a spa tub at this hotel.

Does Hotel Civic Express have a restaurant that serves breakfast?

Yes, Hotel Civic Express serves breakfast for a surcharge at La Cava.

Does Hotel Civic Express allow pets to stay free of charge?

No, pets aren't allowed at Hotel Civic Express.

Does Hotel Civic Express have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Civic Express?

The closest major airport to Hotel Civic Express is Poza Rica, Veracruz (PAZ-El Tajin National), which is 8.3 mi away (31 minutes by car).

Are there rooms with balconies at Hotel Civic Express?

No, you won't find guestrooms with balconies at Hotel Civic Express.

Hotel Civic Express Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 13 out of 30 reviews
Rating 8 - Good. 11 out of 30 reviews
Rating 6 - Okay. 5 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Staff & service
Needs an elevator for the fourth floor, it’s a lot to carry your stuff up. Place was nice, staff friendly and helpful
Stayed 1 night in May 2019

8/10 Good

Claudia, San Cristobal de las Casas, MX

Liked: Cleanliness, staff & service

General overview

Nice LITTLE hotel with courtesy valet parking 2 blocks away. Our room was small but beautifully appointed in modern style. We had problems getting the air conditioner to work properly. Also, the emergency exit door was locked, only was to get out in case of fire, etc., would be on the narrow entrance stairs! We informed the staff of the danger and were told that they had to keep it locked "because if they didn't the wind would blow the door open"..... hope that that has been changed! Hotel is exactly in front of the civic center where it looks like they might have events (concerts, etc.) --could be noisy although it wasn't the night we were there/ Wed.
Stayed 1 night in Jul 2017

6/10 Okay

Alfredo

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
El lugar esta limpio y bien posicionado en una zona estrategica, lamentablemente no tiene personal suficiente y no fueron capaces de conseguirnos ni siquiera una botella con agua y al estar en un 3er piso, sin elevador se vuelve tedioso bajar e ir a una tienda.
Stayed 2 nights in Oct 2021

10/10 Excellent

José Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquila y agradable

Stayed 1 night in Sep 2021

8/10 Good

GABRIEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

estancia satisfactoria

El nico inconveniente fue que me toco la habitacion mas cercana a la recepcion y los ruidos de las huespedes al entrar osalir son molestos, my estancia fue satisfactoria, personal muy atento
Stayed 1 night in Jul 2021

8/10 Good

Germán

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo está excelente lo único que me falta es un elevador, de ahí en fuera no me hace falta nada
Stayed 1 night in Apr 2021

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

6/10 Okay

Juan Miguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

aceptable

Cuenta con lo necesario para descansar y/o trabajar.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service, amenities
El personal es muy amable, pero no me gusto la ubicación de Hotel, en la habitación que me toco se escuchaba el ruido de La recepción, la limpieza tampoco fue excelente.
Stayed 1 night in Dec 2019

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es bueno, habitación buena y limpia. Solo el internet falló.
Stayed 1 night in Jun 2019

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No exelente servicio bien

Exelente servico lo recomiendo
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019

8/10 Good

Juan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Muy agradable instalaciones limpias y en muy buenas condiciones
Stayed 1 night in Mar 2019

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Su desayuno es muy muy muy pobre, por lo demás las instalaciones son muy sencillas pero limpias.
Stayed 2 nights in Mar 2019

8/10 Good

Nathanael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Yu, Hidalgo

Liked: Cleanliness
Disliked: Staff & service

Decepcionados

El desayuno muy muy precario..mejor no ofrecerlo como gratuito. No tiene elevador y la suite (única) se encuentra ubicada en el 4o piso. Para personas de la tercera edad o con discapacidad no ea propio. Personal muy hosco
Stayed 1 night in Apr 2018

8/10 Good

Fam. Ortegamore, cd. de México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómoda y placentera

El hotel esta de acuerdo a su precio y el servicio es bueno, además que esta en un lugar accesible, céntrico con buena presencia
Stayed 2 nights in Mar 2018

2/10 Terrible

Alberto

Disliked: Staff & service

Problemas en general

Pesimo servicio, no contaba con agua al llegar. Sin botella de agua en la habitación. Sabanas sucias. Problemas para facturar.
Stayed 1 night in Dec 2017

8/10 Good

CRUZ GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Staff & service

Agradable pero falta mas comodidad

Falta mas comodidad y limpieza en el baño tienen mal olor.
Stayed 1 night in Nov 2017

10/10 Excellent

flor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Desde que llegamos no’s recibieron muy bien ,buen servicio muy amables.
Stayed 1 night in Nov 2017

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