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Pullman Port Douglas Sea Temple Resort and Spa

5.0 star property
Sun-drenched luxury just steps from Vie Spa Port Douglas

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Outdoor pool, sun loungers
Beach
Daily buffet breakfast (AUD 42 per person)
Room, 3 Bedrooms | Terrace/patio
Room, 3 Bedrooms | Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

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Mitre Street, Craiglie, QLD, 4877
  • Place, Four Mile Beach
    ‪8 min walk‬
  • Place, Four Mile Beach Park
    ‪8 min walk‬
  • Place, Wildlife Habitat
    ‪19 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪79 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms, Garden View (Penthouse)

Apartment, 2 Bedrooms, Garden View (Penthouse) | Premium bedding, minibar, in-room safe, desk

Apartment, 2 Bedrooms, Garden View (Penthouse)

  • 1313 sq ft
  • 2 bedrooms
  • Golf view
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio (Spa Room)

Studio (Spa Room) | Premium bedding, minibar, in-room safe, desk

Studio (Spa Room)

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Bedroom Penthouse Apartment

Premium bedding, minibar, in-room safe, desk

1 Bedroom Penthouse Apartment

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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Premium bedding, minibar, in-room safe, desk

1 Bedroom Apartment

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for 2 Bedroom Apartment

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2 Bedroom Apartment

  • 1314 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for One-Bedroom Penthouse Apartment

Premium bedding, minibar, in-room safe, desk

One-Bedroom Penthouse Apartment

  • Sleeps 3

View all photos for Apartment, 2 Bedrooms, Pool View (Penthouse)

Apartment, 2 Bedrooms, Pool View (Penthouse) | Premium bedding, minibar, in-room safe, desk

Apartment, 2 Bedrooms, Pool View (Penthouse)

  • 1314 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for One Bedroom Standard Apartment

Premium bedding, minibar, in-room safe, desk

One Bedroom Standard Apartment

  • Sleeps 3

View all photos for Studio Resort Room

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Studio Resort Room

  • Sleeps 2

View all photos for Two Bedroom Garden View Penthouse Apartment

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Two Bedroom Garden View Penthouse Apartment

  • Sleeps 5

View all photos for Two Bedroom Pool View Penthouse Apartment

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Two Bedroom Pool View Penthouse Apartment

  • Sleeps 5

View all photos for Three-Bedroom Viila

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Three-Bedroom Viila

  • Sleeps 7

View all photos for Two Bedroom Plunge Pool Apartment

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Two Bedroom Plunge Pool Apartment

  • Sleeps 5

View all photos for Villa, 3 Bedrooms

Villa, 3 Bedrooms | Premium bedding, minibar, in-room safe, desk

Villa, 3 Bedrooms

  • Sleeps 7
  • 3 Double Beds

View all photos for Apartment, 2 Bedrooms (Plunge Pool)

Apartment, 2 Bedrooms (Plunge Pool) | Premium bedding, minibar, in-room safe, desk

Apartment, 2 Bedrooms (Plunge Pool)

  • Sleeps 5
  • 2 Double Beds

View all photos for Two-Bedroom Apartment-Swimout

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Two-Bedroom Apartment-Swimout

  • Sleeps 5

View all photos for Two-Bedroom Apartment

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Two-Bedroom Apartment

  • Sleeps 5

About the neighborhood

Craiglie

Pullman Port Douglas Sea Temple Resort and Spa places you next to Vie Spa Port Douglas and a short stroll from other popular sights like Four Mile Beach. This 75-room, 5-star aparthotel has a restaurant along with conveniences like a full-service spa and an outdoor pool.
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What's nearby

  • Vie Spa Port Douglas - 2 min walk - 0.1 miles
  • Four Mile Beach - 8 min walk - 0.5 miles
  • Four Mile Beach Park - 8 min walk - 0.5 miles
  • Wildlife Habitat - 19 min walk - 1.0 mile
  • Sugar Wharf - 10 min drive - 4.6 miles

Getting around

  • Cairns Intl. Airport (CNS) - 62 min drive

Restaurants

  • ‪Lobby Café - ‬7 min drive
  • ‪Aluco - ‬4 min walk
  • ‪Zinc Port Douglas - ‬9 min drive
  • ‪Bam Pow - ‬8 min drive
  • ‪Hi Tide - ‬9 min drive

About this property

Pullman Port Douglas Sea Temple Resort and Spa

Sun-drenched luxury just steps from Vie Spa Port Douglas
At Pullman Port Douglas Sea Temple Resort and Spa, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for AUD 45.00 per person one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this beach aparthotel include a 24-hour gym, WiFi in public areas, and a hot tub.
Each apartment has an array of amenities, including a minibar, a coffee maker, and free newspapers. A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a ceiling fan, a safe, and a phone. Housekeeping is available on request.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vie Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenity
Sheraton Grand Mirage Resort, Port Douglas
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,002 reviews
$237 nightly
The price is $261
Jan 20 - Jan 21, 2026
Total with taxes and fees
Sheraton Grand Mirage Resort, Port Douglas

Property amenities

Beach

  • Sandy beach (direct access)

Pool/Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot tub
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Swedish massages

Internet

  • Available in the apartment: WiFi (AUD 26.50 per 24-hour period)
  • Available in some public areas: WiFi (AUD 26.50 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Car rental
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Crib: AUD 10 per night

Restaurants on site

  • Aluco Restaurant

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 42 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Minibar
  • Room service (24 hours)
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 60 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Terrace
  • Vegetable garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Conference space
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free daily newspapers
  • Gift shop/newsstand
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Near the marina
  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Golf
  • Shopping
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Swimming nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 100% renewable energy
  • 3 floors
  • 75 units
  • Access via exterior corridors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle rentals
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly toiletries
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Grey water recycling system
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Vegan dining options
  • Vegetable garden
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 60.0 per night
  • Cribs/infant beds are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 42 per person
  • Fee for in-room wireless internet: AUD 26.50 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 26.50 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 45.00 per person (one way)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Port Douglas Pullman
Port Douglas Sea Temple Resort
Pullman Port Douglas
Pullman Port Douglas Sea Temple
Pullman Port Douglas Sea Temple Resort
Pullman Sea Temple
Pullman Sea Temple Resort
Pullman Sea Temple Resort Port Douglas
Sea Temple Resort
Sea Temple Resort Port Douglas
Pullman Douglas Sea Temple Spa
Pullman Port Douglas Sea Temple Resort Spa
Pullman Port Douglas Sea Temple Resort and Spa Craiglie
Pullman Port Douglas Sea Temple Resort and Spa Aparthotel

Frequently asked questions

Is a free cancellation option available at Pullman Port Douglas Sea Temple Resort and Spa?

Pullman Port Douglas Sea Temple Resort and Spa offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Pullman Port Douglas Sea Temple Resort and Spa?

This aparthotel is located in Craiglie, just steps from Vie Spa Port Douglas. You'll also find Four Mile Beach and Four Mile Beach Park less than a mile away.

Is parking available on site at this aparthotel?

Yes, self parking is offered for free at the aparthotel. Accessible parking and electric car charging are also available for guests.

Is a spa located at Pullman Port Douglas Sea Temple Resort and Spa?

Vie Spa is the aparthotel's spa and services include Swedish massages, deep-tissue massages, aromatherapy, and couples treatments.

Does Pullman Port Douglas Sea Temple Resort and Spa have a casino on the premises?

No, Pullman Port Douglas Sea Temple Resort and Spa doesn't have a casino.

Is there an indoor pool at Pullman Port Douglas Sea Temple Resort and Spa?

No, this aparthotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Pullman Port Douglas Sea Temple Resort and Spa?

There are many amenities for couples at this aparthotel, including an outdoor pool and a poolside bar plus some apartments feature private plunge pools.

Does Pullman Port Douglas Sea Temple Resort and Spa have a hot tub?

Yes, guests can enjoy a spa tub at this aparthotel.

Does Pullman Port Douglas Sea Temple Resort and Spa feature a restaurant that includes a breakfast menu?

Yes, Pullman Port Douglas Sea Temple Resort and Spa serves buffet breakfast for a surcharge each morning at Aluco Restaurant.

Does Pullman Port Douglas Sea Temple Resort and Spa allow pets to stay free of charge?

No, pets aren't allowed at Pullman Port Douglas Sea Temple Resort and Spa.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

Are there rooms with balconies at Pullman Port Douglas Sea Temple Resort and Spa?

Yes, some apartments at this aparthotel offer a balcony where guests can enjoy garden or golf course views.

Does Pullman Port Douglas Sea Temple Resort and Spa host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Pullman Port Douglas Sea Temple Resort and Spa.

Pullman Port Douglas Sea Temple Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 658 out of 1017 reviews
Rating 8 - Good. 259 out of 1017 reviews
Rating 6 - Okay. 70 out of 1017 reviews
Rating 4 - Poor. 22 out of 1017 reviews
Rating 2 - Terrible. 8 out of 1017 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica-Tereza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property! We had our own 2 bedroom apartment with pool and bbq. Amazing- best room we have ever had!! Restaurant choices for lunch and dinner were average! But breakfast buffet was amazing!!
Stayed 7 nights in Sep 2025

10/10 Excellent

Rei

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. V comfortable rooms. Breakfast great. Pool is very kid friendly.
Stayed 5 nights in Sep 2025

8/10 Good

Jenna

Liked: Cleanliness, property conditions & facilities
Would stay here again. Was very nice and clean. The only
Stayed 4 nights in Aug 2025

10/10 Excellent

Emma

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Aug 2025

4/10 Poor

Reid

Lackluster with cockroaches

Rooms are dated, cockroaches in room(infestation under sink with droppings right next to dish towel), parking is a mess because some spots are private and others for hotel guests. Only saving grace is beautiful botany, plant upkeep, location and good restaurant. I did not use spa services so cannot comment on that. Brought a large cockroach that I killed with Raid spray to the front desk and asked to check out early as I didn’t feel clean or comfortable, and they told me I’d still have to pay full price for the night(s) I didn’t use. If I were to rebook I would pay a little extra and just stay at the Sheraton. For the record, I’m generally pretty outdoorsy and never typically leave reviews. However, I felt the service and upkeep was so substandard I feel compelled to review so others don’t fall into this trap.
Stayed 5 nights in Aug 2025

8/10 Good

Guangrong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice pool and comfortable room. Noisy with weddings though until 10pm
Stayed 4 nights in Aug 2025

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kate Jaderpour

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best trip and hotel in the world! The employees are kind and super accommodating. Don’t need to worry about anything they are organised e.g. they booked a shuttle for me and I didn’t even provide any details and they came into the airport to find me. Food is amazing at Alucco and room service was amazing too! We will be staying here again very soon!
Stayed 3 nights in Jul 2025

4/10 Poor

Andrew

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Whilst the amenities and restaurant were fantastic, the studio spa room was terrible and the cleanliness of the bedding, floors and room in general was poor. Yellow stained sheets, grimy floors and unable to watch tv due to terrible layout. To make things worse, one of the staff accidentally entered our room at 1:30am and didn't say anything before exiting. A terrible night sleep to top things off. They did apologise the next day and replaced my sheets with a other highly stained yellow one. I won't be going back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful stay as always the Sea temple never fails to impress and is a little slice of Paradise . If you can go for the Room with the hot tub on the roof it is well worth the extra money . Staff on reception were wonderfully helpful . Proximity to the blissful beach and beach shack restaurant is great too This is our fourth stay and I’m sure we’ll be back again soon!
Stayed 4 nights in Jul 2025

8/10 Good

Zachary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time at sea temples - nice hotel and pool. Good rooms. Location 7-8 mins from port Douglas town. Hotel is part hotel part private owned. Nice breakfast. Awkward pool layout meaning you have to walk around the hotel to get to reception. Also pool towels were kept there which does not make any sense.
Stayed 7 nights in Jun 2025

4/10 Poor

Paul

Traveled with partner
Disliked: Cleanliness
The outside gardens were well kept. The pool area was okay. The room was unloved. Blinds were dirty. Walls had scuff marks. Paint flaky in places. Telephone did not work. Wi-Fi kept dropping out throughout the facility including the room. Maintenance crew clock off at 5:00 pm.
Stayed 6 nights in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely awesome accommodation. Everything I dreamed luxury could be.
Stayed 5 nights in May 2025

8/10 Good

Aaron James

Stayed 6 nights in May 2025

8/10 Good

Wayne

Liked: Cleanliness, room comfort
It was a bit shambolic on check in. Couldn't find our booking. Rooms starting feel a bit dated, but everything was clean. Staff are very friendly and helpful. Food in restaurant is fine but not amazing, but a fine place to stay. Lots of families so if you’re a couple looking for romance and peace look elsewhere. If you have kids its heaven, they will love the pool.
Stayed 7 nights in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2025

8/10 Good

Jason

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A really nice property with all the right inclusions
Stayed 2 nights in May 2025

6/10 Okay

Jacinda

Stayed 5 nights in May 2025

10/10 Excellent

Sandra cristine

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
Amazing lagoon pool. Beautiful buffet breakfast. Friendly staff. Housekeeping could be better as room was quite dusty in places. Otherwise a lovely stay in a tropical oasis.
Stayed 3 nights in May 2025

10/10 Excellent

Robert Grant, Point Cook

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We could hear the sea from our Villa in the quiet of the night. The Villa was spacious, well equipped and clean. The grounds and pool are lovely. Breakfast was great. Staff were friendly.
Stayed 5 nights in Apr 2025

4/10 Poor

Khadija

Traveled with partner
Disliked: Amenities, property conditions & facilities
My husband and I arrived at Pullman for 9 days stay with friends. Resort was lovely. However we were extremely disappointed that there were issues continuously. We had a terrible welcome where we were not informed on anything. Apparently there is a contract that explains housekeeping etc which we were not advised on or given to read. Nor were we advised that there is a daily fee for housekeeping which we can opt out of. We assumed that housekeeping was included in our stay. We made the beds most days, washed the dishes, put them away and kept the room clean. Housekeeping entered on their own accord, did not clean the room, didn’t have to wash dishes or put them away. Didn’t clean the floors, bathrooms etc. our towels were barely replaced. On one occasion I was told that the towels had not been delivered so I had to use the pool towels. I had to go to reception to ask for face flannels and toilet paper which house keeping did not replenish. House keeping however did fold the toilet paper that was in use in a neat triangle!! On the odd days that they made our beds, the sheets were hanging out and not pulled neatly. Our room safe broke down twice and we could not access it. The third time it broke down, we stopped using it in case our passports and cash was stuck in there. The door was difficult to lock and on the second day the door handle fell off. Shower head was broken. Communication needs to improve when checking in.
Stayed 9 nights in Apr 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

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